This review is for the "service" that my grandmother received recently at Hawkins Service Center…read moreand the interaction with ther Service Manager, Chris. For the 2nd year in a row, they found an "issue" that apparently HAD to be repaired before passing the annual inspection on her Cruze. Last year, it was a leaky valve cover. $300 later, and they passed the inspection. Part was less than $10 at any online retailer, which makes over 1.5 hours of labor at their $155/hr rate. Highly suspicious. This year, they call her with an $875 bill for a leaking oil filter housing gasket, which they stated had to be completely replaced. This part was between $65-130 online, so... 4 hours of labor? Brah. She has been a faithful Chevrolet owner since the 60's. I remember her bringing home a 1985-ish Chevrolet Celebrity in the worst green color imaginable. that car ran forever. Treating long standing customers with high pressure sales in a repair environment, trying to convince them that there is no alternative is terrible, and on about the same level as those that scam the elderly online and over the phone. I'm glad that I happened to have been home visiting when this happened to send her to an actual reputable garage to get it looked at. Remember that there are other dealers that have the make or model you want, and that can do whatever service you need. Shop around and stay away from these rip-off artists.

My husband & I bought 2026 Equinox and couldn't be happier with the attention & service we received…read morefrom our salesman, Luke Adzema. He went above & beyond making sure all our questions were answered! Thank you, Luke!

I had an issue with one of my cylinders misfiring in my van. They got me in quickly while working…read morearound my schedule and were able to solve a problem that I was really worried about in half an hour. They were incredible friendly throughout the entire experience and I would highly recommend them to anybody who has car issues in the near area.

Had car trouble going on a trip. They took it right in to investigate to get us back on the road…read more Kind service.

I have a Mercedes Benz that is well over 20 years old. As expected, my car is needing a little…read moremore maintenance. Jason and the crew at Jake's do a great job keeping it running like new. They do great work at a reasonable price and they make it an easy decision to keep the old car.

Great service. Friendly people. Fair pricing. I broke down…read moreon I-80 while traveling across PA. Towed to Jake's by AAA. They had me back on the road within 2 hours (including going out to pick up parts). I highly recommend them.

Ed and his mechanics are second to none. Honest, extremely knowledgeable, thoroughly competent and…read morehis labor rate is a fraction of the cost of a dealership, even some independents. Our vehicles include a Nissan Rogue, BMW 5 Series and a Gen 1 Dodge Viper. We don't take them anyplace else for service! If Ed worked on airplanes, I'd take my J3 Cub to him too!

Ed Smeltz is a master of the craft. I've been going to him…read moresince my first car, and he has helped me through many a pickle, mechanically and even with selling and finding a new car. Best of all, Ed take great pride in his work and will stand by it no matter what. Reasonably priced, efficient and you will always feel cared about and respected

I just had my Jeep Grand cherokee repaired at Dave's and I'm completely satisfied. He called to…read morelet me know what he found wrong with it and gave me a very reasonable estimate. Four hours after calling with the estimate he called back and said the car was done. Dave also explained what he found and what he did to correct the problems. I've found someone who cares about his customers and will be going back to him in the future.

They've done a consistently fine job on my cars, interior and exterior. I recommend them without…read morereservation!

Made an appointment a month prior. Showed up the morning of my appointment waited till 8am when the…read moreshop is supposed to be open. Nobody here Nobody answered Nobody ever answers this dump might not even have a phone. Found a much better place in Watsontown so it worked out for the best. Don't waste your time dealing with this clown

Mike's a great guy. Got my classic truck in quickly for a tune-up after the prior owner replaced a…read morebunch of parts but did no tuning. Runs great now.

My mother and father have gone to this garage for years and years and my father passed away so my…read moreuncle took over my mother has multiple sclerosis and she doesn't realize you know when you call over and over again it annoys the repair guy now my uncle is no longer in our lives so I called him and I asked him for a second chance to work on my mother's lawn mower and car because she she thinks that he is the best around well he was very rude to me he told me that when he's done with somebody he is done with somebody he doesn't care if my mom has multiple sclerosis he doesn't care if I take over he was very very rude to me and I do not suggest anybody go to him because everybody deserves a second chance and I told him I would be taking care of you know everything and he said he did not give a crap he's done so he's very rude I don't suggest anyone go to him. With my my mother being sick with MS she doesn't realize every time they took the car the lawn mower over to him it always came back more messed up

My car's gear shift was very stiff, and shifting gears was hard. I dropped my car off at Vic's, and…read morethey fixed it in no time. They also charged me way less than I expected, which shows that they are extremely honest and will not make up more things to fix than are actually wrong. This is the place to go for any transmission needs.