Excellent service always. I've used them many times in the past several years for parties and…read moreairport pickup and drop off

They have the best chauffeurs in the county. Cars are always immaculate and the managers are…read moreexcellent.

I wanted to do something really special for my students because they worked super hard, and it was…read moreAWESOME! Everyone had so much fun, especially on the ride home at night. The lights looked so cool, the music was playing, and it felt really fancy. We even got complimentary drinks, which made it even better. The driver was really nice and looked very professional. He showed up on time, told us everything we needed to know, and made the whole trip smooth and fun. Seeing all the students smiling and having such a great time made it totally worth it. It was one of the best days ever!

Transportation to Ontario airport was great. The driver was on time and super friendly. I was happy…read morethey were able to make squeeze us in.

Our driver Louis was very respectful and easy to chat with. He picked us up on time and made sure…read moreeveryone was safely home. We highly recommend this luxury service.

We booked a Reyes Rides to take us to and from a concert on Tuesday night. First, the booking…read moreprocess was very easy and whoever was helping me was very professional and accommodating. Second, our driver was on time, polite and professional. The Escalade was new and very clean. I will definitely be using this company again for future rides. I 100% recommend them!

As a business that handles a pre-pay service, this company does back handed charges for their…read moreservice. What i mean is that a quote is given for service once the customer outlines the need. The quote that is emailed out states " this does not include gratuity." The emailed quote does not say that the gratuity will be included automatically. That detail becomes clear AFTER they charge the customer for the entire service. Then, on the return home, we left on time but we arrived home 18min after the agreed upon time. Now this could be because the driver did drive a little slower but I'm not complaining about his driving. My second complaint was how after the company (the next day) added additional $63.20 was charged to my credit card without permission. So in review, an additional $120.00 was charged for gratuity without disclosure, then an additional $63.00 was charged without permission. If communication were made to say that this is their policy, then there is some understanding but the driver never said that this might happen if we are late or no email or phone call was made to authorize the second charge. Very back-handed business dealings. Oh and I contacted the bank to say the second charge was fraudulent.

The driver was dressed to the T!!! Polite, curtious and professional. The vehicle was a beauty…read more Easy to book and communicate well. I will recommend Vanity for your events.

I booked a 27-passenger party bus with Kings and Queens Party Bus Inc. for March 29th (12:15-4:15…read morePM) for my daughter's 10th birthday. I paid for the entire booking and invited 16 children and 12 adults. I was originally assured that the 27-passenger bus would comfortably accommodate our group, and was even told that since most of the passengers were children, we would fit well because the capacity is based on adult passengers. Leading up to the event, communication was mostly fine, but the day-of experience was extremely disappointing. Shortly before our scheduled time, I was informed that the original 27-passenger bus had a flat tire and a smaller bus would be sent. I was cool and understanding because I was told it would still fit our group. That was not accurate. The replacement bus was advertised as 24-25 passengers, but with 23 people onboard, we were already cramped and one adult had to stand. Ultimately, not everyone was able to ride, and several parents had to follow behind in their own vehicles, missing out on the experience entirely. The bus also arrived 30-40 minutes late with no clear ETA given. When I asked for one, I was told the bus had just arrived, which caused us to scramble and delayed boarding even further. This created a domino effect. I had to adjust restaurant reservations, notify parents of a later pick up time, and manage a large group of children with very little communication or coordination from the company. Because of the delay, our reserved tables were given away and we had to wait to be seated. Then, despite the late start (which was not our fault), we were rushed out of the restaurant by the driver. We were not able to complete planned stops, which was a major part of what we booked. The most unacceptable part was how the situation was handled. When concerns were raised, the owner said, "I can shut this down and you can figure out how you're going to get everybody home." This was said while we were responsible for transporting 16 children. That response was not only unprofessional, it was completely inappropriate. The bus itself also felt unprepared. It appeared rushed and not fully cleaned, the blinds were disorganized, and the interior lacked the "party" or club-like atmosphere that was advertised. Some lighting features were not functioning, the Bluetooth had issues, and the air conditioning was inconsistent, with the front of the bus noticeably warmer than the back. I somewhat understood because they were not expecting to use that bus or to have a flat tire in the originally rented bus. I did not complain about anything. I say this because, while we tried to be flexible and accommodating throughout the experience, that effort was not matched. There was no meaningful acknowledgment of the inconvenience, no apology that felt genuine, and no offer of compensation or partial refund for the downgrade in bus size, delays, or overall experience. Although additional time was added at the end, it did not make up for the rushed and altered itinerary. This was especially disappointing because we were hoping to find a party bus company we could use time and time again for future celebrations, including my other children's birthdays and my husband's upcoming birthday. After this experience, I would not consider using them again. For the cost and importance of events like this, the lack of reliability and professionalism is simply unacceptable, and I would strongly recommend choosing a more reliable company.

We had the BEST experience with Kings & Queens Party Bus! From start to finish, their service was…read moreabsolutely amazing. The team was so friendly, professional, and made us feel completely comfortable and taken care of. The bus was spotless, beautifully decorated, and truly exceeded our expectations. Most importantly, we felt safe and could fully trust them with our daughter and her friends -- which means everything as a parent. They helped make our daughter's 12th birthday so special and memorable. You can tell they truly care about celebrating milestones and creating beautiful memories for families. Highly recommended for any celebration -- birthdays, milestones, or just a fun night out. We will definitely be booking again!

Excellent service! Edward was nice to talk to but the limo service is top notch. This is the best…read morelimo service in town. I spoke to my chauffeur about my legal problems and he referred me to AA MOBILE LEGAL SERVICES and thank you Edward. The drinks were always ice cold and restocked between stops and the vehicles were clean. I prefer the Sprinter vans and the brand new Cadillac Escalades. Thank You Perfect Limo for another perfect time.

Excellent service! They arrived right on time, were incredibly friendly, and very professional. I…read moretruly appreciate their attention to detail and great attitude. I'll definitely be recommending them to all of my friends and family!

Booked this service for my birthday. Driver John shows up on time but his limo had mechanical…read moreissues. My friend happened to be a mechanic, worked on it for 45 mins and was unable to fix it. The car could not run safely and we were over an hour late to our destination. No compensations were offered. No other limo drivers were available.

John our driver was excellent. Arrived on time, clean town car and dressed professional…read more I really don't care for others driving me, however John's driving was great I fell asleep on my way to LA from Inland Empire. The car service will pick us up on our return trip in two weeks. Again thanks John we felt that out vacation started when you showed up at our door. Reasonable rates! Our trip pick up in LA and trip home 11 days later was equally satisfying. Thanks again John

This limo service made huge bookings errors. We booked a 15 passenger sprinter van for Prom paid a…read moredeposit got email confirmation, called to confirm the day before the event to find out they booked us for an 8 passenger limo. They supposedly corrected the error. Come Prom night no van showed up. Called to see where it was only to find out they booked it for an hour later than we asked for and confirmed via email and phone call. We had to drive our kids to the prom. So disappointing and frustrating that no matter how many times we confirmed time and size this company couldn't get anything right.

Landry was very helpful, immediately available by phone, and gave fair pricing. The bus was really…read moregreat with 2 stripper poles, and some iced beverages. We were able to play our own iPods and make a lot of noise and commotion. The driver was also a good guy. Remember to tip your drivers! We'll definitely go to Landry's again for future events.