We were visiting the city from out of town and needed a place to clean our clothes. This place was fast, friendly, and reliable. It was about $20 for four people's worth of clothes for three days - basically a big garbage bag worth of clothes. If you drop off before 10 you can pick up the same day. Everything was on time and nicely folded. A good spot for travelers in Midtown. read more

58 Laundry & Cleaners - Folded clothes in bag - Sewing & Alterations Near Me - New York, New York

I am all about supporting small businesses and that is why I decided to try out this place. PROS: -Compared to other places in the neighborhood, they were the most affordable. - Quick and efficient laundry pick-up and delivery service. -They charge $13 per $10 pounds and $1 more per extra pound, which is quite reasonable. -Customer service was great. The old man who picked up and delivered our laundry was really nice. Always nice to see someone working with a genuine smile on their face. -If you live in the area, you can request a pick-up and delivery service, which is free and super convenient. CONS: -Bit of a language barrier -Laundry delivery took 2 days to arrive - We received someone else's shirt and socks read more

They are very nice, efficient and professional. I did drop off service and the clothes were clean, folded nicely, ready on time and also the price was fair. Easy to social distance and they wore masks. read more

AVOID!! RUINS SUITS, CLOTHES - REPLIES ARROGANTLY AND TAKES NO RESPONSIBILITY. A formal suit for dry cleaning - added so much cheap chemicals the gold buttons turned silver! This has never happened when this suit was dry cleaned at other places. All I asked for is the buttons be replaced (not damages for the suit etc.) instead of seeing to rectify their damage and responding to a reasonable offer; Owner responds arrogantly. Person at counter says he is just an employee. Owner responds arrogantly - "do what you want, I don't care." When I discovered the damage before leaving store, employee takes photos but owner insists I take the day off come in again the next morning before noon (even though the store is supposedly open until 6 pm)! Instead of seeking to rectify an item they have ruined, the owner (Lily), store and employee (Ling) make it seem as though they are doing you a favor! License has expired! Owner responds arrogantly, hangs up, is not at the store! PLEASE DON'T GIVE YOUR DRY CLEANING UNLESS YOU WANT THEM RUINED BY EXCESSIVE CHEMICALS AND OWNER WILL RESPOND ARROGANTLY! Expensive Tuxedo suit ruined! HOW MUCH CHEMICALS MUST THEY ADD FOR GOLD BUTTONS TO TURN COLOR! 311 says they have no record of a business here! read more

Great cleaners! I have brought some of my good business formal work dresses here as well as a long jacket and some jeans and they do an awesome very good job! They send some items out if they need to but most is done in house! Very friendly! Very professional and pretty good prices for An UES business on 58th street! read more

I have been using 58 Laundry & Cleaners for 5 years. Lily and team are very professional, consistent / transparent in charging and are accommodating when the customer is in a pinch time wise! If you live nearby, they also offer free delivery if you just ask - my advice is to coordinate in advance to get your preferred time for drop off or pick up. I also recommend dropping off in person so you can ask questions or point out stains in your clothes. I have never had a stain they could not get out. Thanks for the great job! read more

Terrible service. Lost my $1200 suit, have given me other people's shirts many times, and worst of all when they gave me an entire laundry load from someone else and when we called to tell them Hanga said "I don't make mistakes" and refused to accept that someone else's clothes were not ours. Lost a customer. Terrible. read more

I've come here for a year & my socks kept going missing. I thought it was just me until now. Laundry is outsourced & THOSE people have been misplacing my socks & I've just about had it. If you're going to be responsible for someone's belongings, keep track of their shit! Don't just pair up two things that could be the same size. While I acknowledge the people who work here are really nice and timely, the people they have entrusted to do my laundry are untrustworthy and therefore I can no longer be a customer of this establishment. read more

58 Laundry & Cleaners - Laundry is outsourced & THOSE people have been misplacing my socks. DO THESE LOOK THE SAME TO YOU?!?! - Sewing & Alterations Near Me - New York, New York

After 11 years and more than 20K spent here (yes 200 bucks a month) they ruined 5 of my shirts, 3 of them shrank to The size of 12 year old and 2 had gasoline like stains which never came off. I asked for a reimbursement and Lilly, the owner told me she would credit me but never uttered a word on how much. Her greed took over and she preferred to lose a an 11 year client rather than put hand to her pocket and give me a token of sympathy. She blamed it on some management company (she's the boss). Good luck with your clothes if you decide to trust them. read more

I recently moved to Manhattan for an internship and was surprised that self-service laundromats are seemingly non-existent in this part of town. So I gave in to having someone do my laundry for me. Fei's was the first place I tried since its location is convenient, but I'm sorry to say that I don't think I'll be coming back here now that I've tried Triple Eight Cleaners over on E. 51st . First time I came here for the regular wash-dry-fold service, I was well aware that the minimum weight for the service was 8 lbs. Unfortunately I was just one pound shy of this minimum, so I had to run back home (which fortunately is only two blocks away) and grab a couple more things to be washed. The receipt the guy gave me said my laundry would be ready for pick-up after 4 p.m. I arrive at 4:15 p.m. to pick up my laundry, and... it's not ready. So I have to go back AGAIN to really pick up my laundry, and when I go home, I find I'm missing a sock. BLAH. OK, first time wasn't so great, but I decided to give the place a second chance. I drop off my laundry in the morning before work, and though my load was only 7.5 lbs. this time, he let it slide, didn't say anything about it at all actually, and let me just pay the minimum $8.50 for 8 lbs. Thank God. Pick-up went smoothly this time, and I was able to get my clean clothes around after work the same day. Unfortunately, one of my jackets was still noticeably damp AND I was missing one of the bra pads from one of my sports bras. This place was OK, but I hate that something was missing from my laundry every time I got it back. If I'm going to be paying for laundry service at all, I want to know that everything I handed off to them will be there and clean and that it'll be 100% dry when I get it back. Because honestly, I'd rather do it myself than take it to a laundry service. At least if something is missing I know it's my own fault, and I can go search for the missing item(s) in the washer/dryer. read more

This place is located right b/w work and my subway home. Being equally fed up with ironing my own shirts and paying 3.50 to have them dry cleaned I decided to try their laundry service. I was a little nervous when I dropped my shirts off as I was not sure the woman working there quite understood what I wanted, and was downright shocked that I didn't need them back in a rush. When I returned to pick up the shirts, they looked great, the younger man working their was very nice and at 1.90 each its pretty much half the cost of dry cleaning. This will certainly become my regular place. They also have dry cleaning and alterations, neither of which I have yet tried. read more

Nasty they washed our clothes with other peoples clothes as I found other laundry with ours. They tore up my laundry baskets and to add insult to injury they never used detergent on my clothes when they returned them read more

Useful Midtown spot. I went here to get some alterations done on a pair of dress slacks and I was extremely satisfied with the end-result ($11 total). And they were able to do it on a one day turnaround. I can only comment on this particular service since this was all that I got done but I know this will be my spot for any future alterations. read more

Great customer service! I've been going to them for over 10 years and highly recommend. Every employee is friendly and they always take the time to make sure our laundry/dry cleaning is accurate. read more

I'm not too happy with them now. They were a week late in delivering my dry cleaning & I had a pair of jeans for them to hem as well. I called this morning and they delivered everything except the jeans so I had to call again. They said they would deliver them tomorrow so we'll see what happens. read more

DO NOT USE THIS DRY CLEANER! They ruined $1,000 worth of my dresses. They were shrunk and ruined. Whatever chemical they used took the paint off my $300 dress zipper. I tried to go in and have them make it right which they did not do. They had me try them on while the manager Lily pulled at them to try to make them fit and deny liability. Lily told me I maybe gained COVID weight which is why they don't fit. This is the worst business I have ever dealt with. They are liable to cover 10x processing which they are not doing. They are only willing to refund me $43, which does not even cover what I cost to dry clean. DO NOT TRUST THEM WITH YOUR ITEMS. read more

I have been giving my laundry for a year to this place. Regular customer - despite them losing my clothes AND giving me other people's shirts on several occasions accidentally in my load (which I returned to them) AND giving dry cleaning back wit stains still on them. This time , we got a full load of laundry back that was not ours, I called the laundry place (I spoke with Hunga) to tell him about the accidental mistake so that I could return those clothes.... he told me there is no way he made that mistake and that we were in the wrong for saying the clothes were not ours! He asked to see the receipt which I thought I had trashed already. He said without receipt we were wrong about the fact that the laundry place made any mistake and that he will not take the clothes back, let alone try to return them to their rightful owner.... Thankfully I searched and found the receipt and gave it to him directly in person - and EVEN then he was arguing about the clothes and trying to prove how the receipt itself didn't 100 prove the clothes were not ours... I have no idea why this man is allowed to work here... If I could give them zero stars, I would. But unfortunately, I can't. You want to go to a dry cleaner that you can trust won't lose your NICE clothes or give you some strangers FULL load. However, Mistakes happen - but the least he could do was admit his mistake, and simply take the clothes back that I was ready to return. This was the most bizarre and utterly baffling / disrespectful behavior I have ever encountered. Cutting our ties and moving on. read more

The price is right and nice people. But the ironing on shirts is sloppy. The collar is supposed be ironed along with crease; instead, it looks like a machine just flattened it such that when worn it looks really sloppy. A tie could hide the fact it's not ironed correctly but I don't wear a tie. It looks like a spread collar because they flatten it vs ironing it with the natural crease read more

Beware. Will round up weight on laundry, lose clothes, and tell you that they are not responsible nor have to help you recover any clothing. Clothes were cleaned in an average manner read more

I've been here twice now and definitely plan to go back. I got pants hemmed, which worked out really well and was relatively inexpensive ($12). I got 13 lbs of laundry cleaned and folded ($13.75). The staff have been incredibly friendly and helpful. The service has been timely. I have no complaints. The location is very convenient. **Recently had a mix up, got some lady's panties and she got mine. It was all ultimately retrieved but still kind of annoying. read more

I have been going to this place for over two years now, and I could not have asked for a better neighborhood place. I drop off my laundry every single week in the morning, and they always have it ready for me later on that evening which is super convenient when you need clothes ASAP. Not only do they do everything in a timely manner but they are very professional and they have gets stains out of my clothes, even the toughest one. They also do same day dry cleaning for shirts and suits, and best of all they deliver when you actually expect them to. read more

Been using them for almost a year now l, they do pick up and drop off and are amazing at what they do. So far no issues and hope it staysr that way. Thank you guys.. read more

Damaged expensive piece of clothing, refused to accept responsibility for it. Lied to us by insisting that they left voicemails (no record of this in our call logs or voicemails). Tried blaming the damage on us despite there being no damage when we dropped it off. They cannot be trusted to do the right thing when something goes wrong. read more

Search no further...this is the best laundry, dry cleaning and alterations place in midtown Manhattan! After trying many different dry cleaners and alteration places in the city, I can confidently say this place is the best! I have been going to 58 Laundry & Cleaners for years now and they are reliable and do an excellent job! I have taken everything to this place from pants to zipper fixes and many bridesmaids dresses with complicated bead work for alterations (with a turnaround time of only a week too) and they have done incredible work! I am really amazed at what they can do, which is anything and everything! They have Never done anything but an excellent job and they are very friendly too. If you have any alteration problems to solve or dry cleaning needs, this is the place to go to!!! read more

I took my stained shirt to another cleaner and was told they couldn't guarantee stain removal. However, 58 Laundry & Cleaners said it was no problem and successfully removed all of the stains from my satin blouse. The price was also 50% less than the first cleaner I visited. read more

I went there constantly when I lived in the area and always had a good experience. Staff is very kind, respectful, and skilled. Never had an issue with any sort of clothing. Turnaround times were quick, and delivery to my apartment was free. They even kept a spare set of my keys so they could return directly into my walk-up. I would definitely recommend to everyone! read more

Absolutely horrible. Upon my third visit at this place, I can say it was nothing short of terrible. First off, the person behind the counter has an extremely difficult time with English and typically misunderstands what your saying. For example, if you ask when you might get something back, she'll incomprehensibly mumble something, and than ask you to pay in advance. This in and of itself is a sham, as its hard to pay for something when the results haven't been provided. Anyhow, getting back to my recent visit at this place.... I dropped a suit on Friday, and was asked by the gentleman behind the counter if I would like to pick it up on Saturday or Monday morning. I knew I didn't need my suit for the weekend, and told him Monday would be grand. I specifically asked him what time my suit would be ready on Monday, to which he replied, 7:30 a.m. I said that would be great, as can I come to their store right before work, and have it ready-to-wear for Monday. Because of his assurance, I actually wore jeans for comfortablity, thinking my suit- and in-turn his word would be accurate. Needless to say, I was absolutely wrong. Upon entering their establishment promptly at 7:30, I was greeted by the non-English speaking woman. Confused by my desire to have my "supposedly" ready suit, she told me to wait. I said no problem, to have her come back and ask me if this was the cleaner's I brought the suit to. Now I was confused, as she held the Fei's cleaner ticket indicating as such. We went back and forth with this interaction for about 3 full minutes, and potentially feeling some mercy for me, the other woman (who speaks slightly better English) came from the back. Surprisingly, all she could come up with mirrored what her colleague said: "Is this the cleaner's you came to?" Again upon receiving confirmation of said fact, she proceeded to look for my suit. To no surpise at all, IT WASN'T THERE. Despite my disappointed demeanor, and lack of suit, she couldn't seem to hardly care for my plight. I work in a very conservative environment, where not wearing a tie can lead to some form of reprimand. Now hear I come dallying in with my jeans on. I try, and re-try to explain my situation to this brass, indifferent woman, but each explanation fades further into an abyss of annoyance- she just doesn't care for my situation. Finally, she tells me she will call me once my suit is ready. This magical call comes at 10:30 am, 3 full hours after I was supposed to have my suit. Luckily, my boss wasn't in, and I was able to curb our weekly Monday-morning meeting. (I wonder her reaction to me wearing jeans). Upon getting to the cleaner's right after this call, instead of the suit being right in front for my convenience, it took them almost 5 minutes to find it. The kicker- they brought out the wrong suit. After much debate over the correct one, she finally re-looks the ticket number and realizes her mistake. Finally, after nearly 10 minutes in the store I get my suit. I go into the fitting area to change, and upon changing- gather the rest of my belongings. Needless to say, because of overt multiple errors on the cleaner's part, I hardly expected to pay for this suit cleaning. In fact, as good businesss practice, I thought they would offer me a free (or at the very least deeply discounted) cleaning for my next cleaning. Such wasn't the case. She told me to pay the full $10 for the suit, and shamefully requested I pay in cash. I told her how indecent, and pitiful it was for her to charge me at all, to which she replied (literally): "I DON'T CARE!" All I could do was pay her the money, and walk out of the store begrieved. I didn't care, much less did I have the time, to get into an extended conversation about proper business ethics and the mores that are so attached to customer service. From the looks of things, and as she said, she just DIDN'T CARE. Moral of the story, under no circumstances visit this cleaner. Their sub-par cleaning effort, is no match for the rude, indifferent service you will receive. With a plethora of cleaners in mid-town, I look forward to taking my business elsewhere. read more

We were staying at a nearby hotel, but didn't want to pay the exorbitant rates for the hotel to clean our clothes. Dropped off a suitcase full of dirties with Fei and picked them up clean the next day! read more

I have been a customer for 7 years. I have never had a problem. Always picked up at my building and always dropped off with doorman.

We use this place as our regular weekly laundry service, as there are no facilities in our building. Fei is always cheerful and knows us by name. GREAT customer service. Our washing is always done promptly, properly, and if we have any special instructions they are always followed. Dry cleaning is the same deal. Yes, its a bit pricey- but thats the neighborhood. There are no laundromats, and having done my research I can tell you that the prices they charge are absolutely average across the board for the area. I cannot emphasize enough how professional, friendly, and helpful Fei is. We're lucky to have her nearby! read more

Try somewhere else. If your clothes have stains and you need this place for dry cleaning, stay away!!! When I picked up dry cleaning and pointed to stains, one of the workers said its not his problem. In fact, he told me that maybe the place around the corner would do a better job! Never been told by a business owner to go to the competition down the street. Stay away! read more

Nice people, fast service, inexpensive. Great location too! They got a tough stain out of my clothes and accomplished it in a day. And most importantly did it with a smile. Doesn't get better than this! read more

I've been using Fei's for about 8 months now. They always do a good job and turnaround your laundry pretty quickly. From moving around the city a bunch, I can say they are definitely an above-average service. read more

This place has amazing customer service. They do free delivery and pickup, at a fair reasonable time. The clothes are always clean, proficient, and folded nicely. I have been going in this business for over one year and they never seem to disappoint their service. read more

Update: I caved and went back. It's too convenient. And I actually haven't been sorry. They're fast and I haven't had any other disasters. I'm still not impressed with the below experience, but convenience won out, and they do a fine job. Here's the thing: I really wanted to like this place. It's super convenient to my apartment/office, and the price is right...or so I thought. The first time I used them it was for dry cleaning, and I dropped off two gray dresses. When I returned for pickup, I was given one gray dress and one (hideous) green dress. I kindly explained that one of them wasn't mine, only to have the guy ask me repeatedly if I'm sure. Yeah, I'm sure I would never buy a potato sack the color of infant poo. After the 56th time I told him I was SURE that the green abomination wasn't mine, he told me they would look for it and call me the next day (Saturday). They didn't. I returned on Monday and they had my dress. With a stain on it. So they kept it ANOTHER day. Thank god I didn't need it for an event or something. They got the stain out, I picked it up, and everything was fine. I've since used them twice for wash and fold, and have noticed both times that my total didn't really look on target with their advertised 85 cents a pound. This time, I had taken 22 pounds and my total was just under $22, so I inquired. In very incomprehensible English, the lady tried to tell me it was for sorting - I think - and then started pointing to the pricing sign. Long story short, no thanks to her, I figured out that their posted "minimum 8 lbs, 8.50" actually means that the first 8 pounds cost $8.50, and each pound thereafter is .85. I don't necessarily have a problem with that, but that's not what they advertise, or what they tell you when you ask how much their wash and fold is. The extra $1.20 per trip is pretty annoying if you're going with 10 pounds once a week. For the math haters, that makes it $1.02 a pound, not 85 cents. Which is substantial over the course of a year. But more importantly, it's not the advertised price, which I pointed out. And here's the deal breaker: they laughed. I calmly pointed out that their signage was incorrect, and why, and they laughed and rolled their eyes. I was happy to give this place another chance to earn my trust after a lost garment and a stain, but this was the last straw. I'm sorry, but I refuse to give any business with such sorely lacking customer service my money. I'll be going out of my way a block or two to find a symbiotic wash and fold relationship. read more

Staying at a hotel nearby, I took my dress to be pressed at 9am. Although I would have liked it sooner, they committed to 4pm. I called at 3pm to check and they had it ready. Nice job! read more

I have used them 2 times for my towels and the ironing of my sheets, pillowcases, and cloth napkins. The napkins were folded at the end, the pillowcases need to be ironed again. My terrycloth bathrobe came back not washed properly. A total disaster! My housekeeper has to reiron everything. To add insult to injury, they lost one of my new laundry bags read more

I have been relying on 58 Laundry & Cleaners for their service for the past year. I find the wash and fold option so convenient, especially with the complimentary pickup and dropoff within a certain radius. The same-day turnaround time is a wonder, and I love coming home to clean laundry the same day it was sent out. Prices are excellent too! read more

I brought in my Canada goose jacket and they really messed up. The lining was black and the jacket was white and when I got it back the black color was all over the white. They didn't charge me for it but my $1000 jacket was ruined. They didn't compensate at all so I would not go here for jackets. read more

Terrible service. Charged me 20$ for less than 5 lbs of washing and said that was their minimum. Then charged delivery and express service on top of it. read more