Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

I have not use the service yet just inquiring and planning on the job done. Elena has been very…read morehelpful on answering questions I have currently. Will do an update if I can free up my time for appointment.

One of the best experiences we've had working with a company to do work in our home. They were…read morepunctual, easy to work with, very knowledgeable and very detailed oriented. The even fit us in last minute! Highly recommend and would go with them again anytime we need help.

I had to get some insulation removed and replaced on short notice because the roofing crew found…read moreissues with the existing insulation while working on the house. Chris from Attic Doctor came out right away, looked over everything, walked me through the options for both materials and pricing, and explained the whole process clearly from start to finish. He coordinated with the roofing company to make sure the timing worked out, and kept me updated the whole time. Whenever I had questions, he got back to me quickly and was easy to talk to. Definitely recommend working with this company. Ask for Chris. He's the one you want to work with!

My house was due for a crawlspace and attic cleanout. I reached out to several contractors and got…read morequotes from at least 5 different companies. Insulation Co gave me the best price out of all. The owner, Jo, was very knowledgable and easy to talk to. He was always willing to jump on the phone to answer any questions, which I appreciated a lot. My house was built prior to 1989 so I received a nice PSE rebate for the work. On the day of, Jo's crew were quick and efficient and provided Before and After photos. They removed my old vapor barrier and insulation and replaced with new one, added new dryer vent duct and flapper, and added new roof vents for all my bathroom fans, and much more. I was able to ask them questions during and provided water and snacks to them for their hard work. The crew respected my home and cleaned up after themselves before leaving. After the work was completed, I thanked Jo for making this all possible and being easy to work with. We went over some of the After pictures together over the phone to help me learn about everything and ask additional questions. They even sent a crewmember to come back for a 2-week follow-up on the work to make sure everything still looks good. I would recommend Jo and the team at Insulation Co to my friends and family for attic and crawlspace cleanout services again.

Fair pricing. Almost half the price of competitors that use sales representatives and fancy apps…read more Told them what I wanted and got a price without having them come out. Was quick to clear out and replace insulation and fabric in my crawlspace over just a couple of days.

Heartfelt thanks to Lior and his crew for their outstanding work. Finishing the entire project in…read moreonly two days was nothing short of a testament to genuine American efficiency. Our primary reason for choosing Northwest Crawl Space Services was their ability to provide a comprehensive, one‑stop crawl space solution. They offer the full spectrum of crawl space restoration services and can also install a sump pump system. We also used their high‑quality rodent prevention services as part of the project. Among the companies AI recommended to me, Northwest Crawl Space Services stood out with exceptionally strong customer reviews. I also browsed through some customer reviews, including a long, thoughtful one written by an older gentleman. He wrote, "Lior was our lead person for questions and he made it easy to understand, going over everything--I mean everything!" Lior is also the blogger who wrote the educational articles and the detailed, highly informative work logs on the company's website. And as luck would have it, the company assigned Lior to do our estimate. Now we can say the same thing: everything became easier because Lior stepped in with such calm, steadiness, and responsibility. On the day of the estimate, Lior told us they would protect the laundry room and the garage, and that they would do their best to complete the project to a high standard--he even said they would make our crawl space "beautiful." Our only expectation for the crawl space was basic functionality. It is technically part of the house, but the last time I went inside was thirteen years ago. This time, however, when I entered the crawl space to take photos, I had to admit that their attention to detail was truly impressive. I'm posting a few photos here--this is only a small portion of what they accomplished. The quality of the work far exceeded anything we had imagined. Considering the hours they spent in that low, dark, cold, and damp environment only deepened our respect for their perseverance. During those two days, even though the work was physically demanding, we could still feel that they were genuinely happy. This speaks both to their inherently positive mindset and to the healthy, supportive workplace culture within the company. The office staff were equally enthusiastic and provided the same high level of friendly, professional service. NWCSS is a company you can truly trust. A few days later, on a sunny afternoon, I went back into the crawl space. What I saw made me finally understand what "beautiful" truly meant. I sat there quietly, watching the interplay of light and shadow between the new floor insulation and the new vapor barriers, with the new air ducts weaving through the space in graceful lines. In that moment, the present felt eternal. Lior delivered on everything he said he would do. Highly recommend!

I hired NW Crawlspace to redo the insulation under my house, including duct sealing and rodent…read moreexclusion. They were friendly and professional, but a follow up inspection by another company later revealed that the work was substandard, and things that I'd paid for had not been done. After several attempts NW Crawlspace were unable to fix their mistakes, and communication broke down. I paid another company to come in and fix things, and the owner of NW Crawlspace reimbursed my costs and gave what I believe to be a sincere apology.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Giving 1 star because the crew that did the labor did well, and the service wont let you put 0…read morestars. We chose Super Attic Solutions based on their strong BBB rating, positive reviews, and the sales pitch that emphasized thorough follow‑up and post‑project support. We received three quotes for our attic and basement work; Super Attic Solutions was not the cheapest, but the promised inspections and customer care were the deciding factor for us. The crew that performed the work was respectful, efficient, and left the space clean. However, everything that happened after they left has been the opposite of what was promised. The sales rep assured us that an "inspector" would return a few weeks after completion to verify that: No rodents had re‑entered the home All work met code Any questions or concerns would be addressed He even mentioned a 6‑month follow‑up to ensure long‑term satisfaction. None of this happened. When I asked the project manager to walk the space with the crew, he was hesitant. I'm glad I insisted -- four ceiling lights were sealed incorrectly and left hanging an inch from the ceiling. I was told an "inspector" would come fix them, so the crew left and I was left with blue tape holding up my lights. A week later, our AC wouldn't shut off. I discovered the furnace (located in the attic) had been wrapped in insulation -- a fire hazard and not to code -- and no clear path had been left for HVAC access. When I called urgently, I was asked to send photos and then told a "supervisor with tons of experience" reviewed them and everything was fine. It wasn't. I had to pay an HVAC company to confirm the hazard, and only then was I told they might reimburse up to $500 because they didn't think they could send someone out. When the "inspector" finally arrived, they were not inspectors at all -- it was two members of the original crew. They fixed the lights (well no disrespect) and removed the insulation, from the furnace just laying on the air ducts. However, as we were communicating via technology translator, I could not get any answer to any questions and was told to call the office. Since then, I've left multiple messages through their AI system and sent two emails. I have given this company over 4 weeks to uphold the customer service they say they hold themselves to and I still haven't gotten a single phone call, let alone an "inspector" to look over the work, but they my check cashed. Bottom line: The initial work was fine, but the promised follow‑up and customer care simply do not exist. Once the crew leaves, you are on your own. For the price we paid and the safety risks involved, this company is not worth the money read less

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

They were the first to respond, but they gave me an estimate without coming to inspect my home, so…read moreI didn't feel it was an accurate estimate.

EXCELLENT INITIAL AND FOLLOWUP SERVICE! We hired the Attic…read moreCrew two years ago for home rodent abatement, a common but serious proplem in Seattle. They did an OUTSTANDING job finding and sealing the entry points, then clearing the old insulation and replacing with minty fresh new contemporary insulation. With the summer coming, we asked the Attic Crew to reinspect our attic fan and advise on possibly adding more. The crew arrived on time, with all their equipment, discussed our project needs with us, then promptly carried out the inspection. The Attic Crew report was A) our equipment was running fine, and needed no additional service. B) considering the tight attic space, the current fans were sufficient and no more would be needed. Final result? NO CHARGE FOR THE INSPECTION AND RECOMMENDATIONS! We would ABSOLUTELY GO TO THE ATTIC CREW next time we need their services!!!

The whole interaction with Attic Crew from the very beginning with the initial quote through to the…read morejob completion made us feel completely well taken care of. They're efficient and completely thorough. Shout out to the on-site project manager, Ricky Ricardo (yes, his real name, like the character from I Love Lucy, but he's a great sport about it) - who came early and stayed late to make sure we knew what was going on and were fully satisfied with the complete job, with a walkthrough and pictures of everything from end to end. Ricky is a guy who cares about a job done right and cares that the customers are completely comfortable, happy, and satisfied. Ricky came in before the crew started, walked us through how the job would go, made sure that all of our personal belongings were moved far away or protected by plastic throughout the garage and all the way through to the crawlspace access near the kitchen. The taped-up plastic "hallway" they created to prevent fiberglass and biohazard waste from leaking out into the house was going to block off part of the house, so Ricky made sure that we would have access to everything we needed, and offered to cut holes or coordinate crossings through as necessary. For the 3.5 years we've lived in this house I've been scared to even put my head down in the crawlspace, and by the end of the job I was ready to stand in there and take my own pictures of the space. Thankfully I didn't even have to take my own pictures, because Ricky organized sending me hundreds of before and after pictures from everyone on the crew. I have so many pictures now I could draw a pretty good map of my crawlspace without ever crawling through it. The price (spoiler: great!) Where other companies tried to quote for a smaller scope of work to keep costs within our budget, Attic Crew combined a completely thorough top-to-bottom job with guaranteed PSE rebates (as appropriate to our case) to meet our budget and then some. This was actually the best quote we got in two ways. First, this job was scoped to everything we wanted and more, no cutting corners. Second, it was the cheapest quote overall by about $500 thanks to PSE rebates that Attic Crew guarantees. Attic Crew takes care of the PSE rebates on their end, no paperwork for us. They included line items on the quote to show us how much we were saving from the rebates, but the sales rep, Tom, guaranteed me that even if they somehow don't qualify for the rebate from PSE, they will never charge that back to us. On top of that, they were quick to schedule the work only a week after we paid the deposit. The scope of work (extremely thorough): Removal of all old insulation and vapor barrier. Biohazard cleanout and sanitation. Crack sealing (foam, mesh, and/or cement as appropriate). Air sealing around any penetrations (vents, ducts, wires) into the house. Upgrade from 4" R-17 to 10" R-30 fiberglass insulation. Upgrade to 10-mil thickness vapor barrier. Replace dryer duct from flexible to rigid aluminum. The job was very thorough to improve our home efficiency and lock in the PSE rebates. As a bonus, they included cleanout of an abandoned rat's nest in a cabinet in the corner of the garage that the previous owner left us as a "gift" and we'd never had the equipment or PPE to properly deal with, and any rodent droppings found in the garage as well. Literally the only (very minor) issue we had was that we'd scheduled the quote on a day that turned out to be a Monday holiday. The communications were a little unclear referring to "tomorrow" rather than a specific date and ultimately they confirmed the appointment for the next business day. No harm done.

Had crawl pros fix the crawl space under our home, it was a complete disaster, the crew of 3 worked…read moreon it for 6.5 hours ( a job I wouldn't want to do) , I haven't been down there but the photos the lead man showed me it looks pretty awesome down there, great job guys!

As a female homeowner I had an unfortunate experience when Crawl Pros estimator (Scott) came to my…read morehome. I could tell how annoyed and frustrated he was when I would ask a question. It was uncomfortable for me since he didn't try to be patient or at least hide his disdain. When I asked how would they remove the rat feces, he said they don't. They just lay the vapor barrier over the turds and hope you never bother to look. After reading the other reviews, it's sad that other customers had to discover this after paying thousands of dollars for a cleaning. Scott thought my request was unacceptable by saying "what do you want us to do, pick each one with tweezers". Haha! That is literally their job (aside from the tweezers)!! . I told Scott that it wouldn't work for me and he literally insulted me. I asked him to leave and I said that it was unprofessional. He said he disagreed and left the gate open when he left. Good lord. I called to give feedback to the manager but never got a call back so I thought I'd let others know, especially for women home owners.

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Easy to work with, did great work for a good price. Diego and the rest of the crew were very…read moreconscientious and worked really hard on a really hot day! I would definitely call them again.

Sam, Adam and their crew completely refurbished and rodent-proofed our large crawlspace over two…read moredays. The crew worked extremely hard, and were friendly, polite and professional. They cleaned up after themselves beautifully, and even took away old windows that had been dumped in the crawlspace and forgotten about. The crawlspace hadn't been touched for over 25 years, so there were problems with broken air ducts and leaking pipes, all of which were replaced efficiently over those 2 days. We found a pipe that was leaking into the crawlspace from the floor above, and that was replaced also; it was a relief not to have to get an outside plumber in to take care of it. I definitely recommend Level Up, if you are looking for a company to do a highly professional job, and who are able to handle any unexpected issues that arise. We are selling our house next year and needed to get the work done to pass the inspection; this work is insured for two years and I have no doubt that it will pass with flying colors!

Chris, Sam and their whole crew were totally professional from beginning to finish. They met all of…read moremy expectations and more. I no longer have a rodent problem and the crawl space is as clean and organized as promised. I will not hesitate to use Level Up for any future needs. Thanks, again to the whole team for their exceptional work. Greg Landis