Today was my first time at this car wash. I had a monthly wash program at another car wash in…read moreNorth Olmsted; as I had worked on that side of town for many years. My office is now in Independence, and this is also close to where I live. Kudos to Cornel and his professionalism and he also had the manager Brian come and speak to me and he gave me an OUTSTANDING deal! I did try another car wash last week on the other side of the plaza, but did NOT get the service I had anticipated and the attendant was BEGGING me to give her a high customer service rating for just a single car wash. Plus that place was waaay to busy - I don't have time to wait forever in a long line. I like Wheely because I was greeted with a smile and ALL my endless questions were answered. This is what sealed the deal - OUTSTANDING CUSTOMER SERVICE! I am thrilled with the customer service and the result of the car wash - I am extremely picky and let me tell you - if I LOVE THIS PLACE - SO WILL YOU! Thanks, Brian and Cornel - you guys are WHEELY AWESOME!

totally horrible my truck got stuck inside half way through. reset the rollers to finish getting…read morein through the rest of the way. after pulling around building to finish drying my truck i find my whole tailgate is all scratched up. employee acknowledged he knew exactly what happened. said its happened before. now the manager refuses to accept blame and says the car wash didnt do the damage. what a piece of shit. brand new truck $58,000. now have $3000 damage. they refuse to pay or put in a claim.

Best Car Wash in Ohio. Am a dealer and they wash all my cash. Best best best. Lisa the Owner is…read morevery awesome she'll take care of you.

I think this place was closed, not sure if it still is, but I love this car washing place. They do…read moresuch a meticulous job cleaning the inside of your car it literally feels new after leaving. They are also very affordable, so I will definitely return!! (If they are still open)

Got a nice car wash and a great deal on a membership. The workers were kind and informative…read more Besides my licenses plate being bent up from the hard water spraying I enjoyed the wash. I'll be back!

Please stop with the monthly subscription. I had to stop coming here (my favorite wash and vacuums)…read morebecause basically none of you will take no for an answer. Enough, I said no once- I don't need to say it, without exaggerating, 15 more times. It makes me so uncomfortable, I don't come more often because of this specifically. Sorry.

Great carwash, customer service in point. Get there early on nice days because this place is a…read morealways busy, not busy is good. I recommend this place 100%

I own a 2025 Equinox that has been through the Middleburg Heights Clean Express car wash numerous…read moretimes without issue. However, during a wash last month, the shark fin antenna on the roof of my vehicle was broken off. I submitted a claim on-site, and the staff at the location were courteous and supportive. Unfortunately, the claims department denied responsibility without conducting any inspection or review of the vehicle, stating--without evidence--that the damage was due to a manufacturer defect. They also noted that no other vehicles were damaged that day, which is not a valid basis to dismiss an individual claim. To verify, I brought the vehicle to Chevrolet for inspection. Their assessment confirmed there is no manufacturer defect, and the damage is consistent with an external force--specifically, the car wash. We are reaching out on behalf of Express Wash Concepts Claims Division. We sincerely appreciate your patience as we carefully reviewed the details of your incident at our Clean Express Wash - Cleveland 18170 Bagley Rd location on 02/25/2026. Please know that we take all customer concerns seriously and conduct thorough evaluations to ensure a fair resolution. After a detailed review, including video footage and an assessment of our equipment and wash process, we have determined the following: * All wash functions were normal on this date and no other vehicles were damaged. Commercial grade equipment doesn't isolate only one vehicle for damage. * The dryers exposed a manufacturer defect/structural weakness/hairline crack - no other vehicles prior to or after were damaged here. (Applies in particular to pieces popping off.) * We are not responsible for any style of antenna Based on our findings, we are unable to accept liability for the reported damages. If you have any questions regarding your claim, please contact our WashCARE team: WashCARE Center - Claims Division * Phone: +1 855-696-9151 * Email: claims@expresswashconcepts.com * Hours: Mon-Fri: 9 AM - 5 PM We appreciate your understanding. Best regards, Jamie W Claims Examiner Specialist Express Wash Concepts

It's a car wash that I love. The wash was fine and my car looks like it came out of the showroom…read more (And it's two years old). Great everything and the value and service are above reproach.

One of the better cash washes I've been too and the workers are constantly emptying the garbage and…read moremakes sure the towels are clean. Also there vacuumes work better than any other one I've been too.

The lines appear long but the move very quickly. They have two lines that go in at the same time…read more They not only have vacuums outside, but inside also. The cars gets very clean. I love how they are located right off the freeway.

Amazing job! My car looked like new! Service was exceptional. I referred my mom and she loved the…read morework they did as well on her car

They say they're brushless but there are brushes and flappers. I saw it when it was too late to…read moreback out. The car got clean but I don't want that stuff battering my vehicle.

This place only offers one type of car wash, at a price of $12. It should only be $10, honestly…read more Also, I wish when and whom to pay was made more clear. I was confused upon pulling up on how to pay and the staff even started hosing my car down before I asked about payment. Also, make sure to pull your side mirrors in as they will definitely get whacked if you don't. I am giving this car wash 4 stars, however, because I could tell how hard the staff were working and the wash did manage to get most of the bird poop off my car.

Value, good. Service..... And. Efficient...and. Very. Quick!!! They. Are. Professional...&…read more Respectful !

I hope this review costs you more in business than the $1,000 damage your car wash caused my Volvo…read more Kevin acknowledged the damage when the rear wiper was ripped off. They wanted 3 estimates I gave them more. I took time from work to get them their estimates. Estimators all said it scratched the back trunk of the car, it requires paint work and estimates were all near $1k. Clean Express insisted they were only going to pay for the wiper blade ($150), which was on all of the estimates. They dragged their feet on this incident out to almost a month. I needed a rear wiper due to weather conditions and replaced it myself. They said they WEREN'T going to compensate because I voided the incident by putting a wiper on myself (unreal), after 3 weeks. I had my family vehicles on their membership program. The car wash is good, vacuums are good if you can get to them. They offer free vacuums to everyone and more dirty cars vacuuming their cars than clean ones. It's hard to get a spot at times. I'm shocked at the professionalism. The staff/management is a major disappointment. They admitted (recordings) the machine caused damage to my Volvo! Do the right thing and compensate your customers, when you know you're in the wrong.