The owner is terrible. My baby and I went to see my wife at the salon next door. There were not…read moreparking spots available so I utilized the dry cleaners spot. As I'm unloading my baby, the owner pops out and asks if I'm coming in... I respond saying, "No, we're going next door to see my wife for 5 minutes to drop off her lunch. I parked here because it's raining and windy." She told me I cannot park there and she would have me towed. I told her, "Look, the weather is awful and can't leave my baby in the car alone." And replied, "Rules and rules". I will never use this place based of this interaction

Today's experience was 5 stars. Went in today and Kris was very friendly and helpful with what I…read morewas asking for with some alterations I was getting done. She had great customer service with me and everyone that came in, you don't see that or get that too often anymore, Thank you Kris for the pleasant experience

The pain of owning a dry cleaners myself and then having to go and get clothes dry cleaned it…read moreprobably the saddest experience I have had. This place used to be good before the new owner bought it. I knew the previous owners for they have helped us before when our machines have gone down and we needed to get out customers clothes finished. I've brought my clothes here and the pricing was very reasonable and they pressed my silk dresses perfectly. Unfortunately I brought my clothes in a little too late. I brought in a suit and two dresses and it cost $54 ish. Which is a crazy price especially already knowing the prices of products and what everything costs. I picked up my clothes and checked my items and noticed hard creases all over my silk dresses. The pain of being a perfectionist. I called the store to just let them know to pay a little more attention to detail and knowing more about clothes and that these types of dresses are just supposed to be steam pressed without any creases and they don't pick up their phone. So at this moment I will not be brining my clothes here and will have to find another dry cleaners that actually take pride in owning their store.

If I could give zero stars, I would. I dropped off over $200 worth of clothes, and this dry cleaner…read morecompletely lost them. Given the disorganized mess at this location, I'm honestly not surprised. The guy who works here has piles of clothes everywhere with just tickets on top--no real system. Clothes are left by the front counter, completely exposed, and he's always in the back doing who knows what instead of managing the store properly. After realizing they lost my clothes, he said he would check the other location and give me a call. Of course, that never happened. When I stopped by again, he pretended to look through the racks, then gave me a half-baked excuse about the owner being out of town with some family emergency. Conveniently, that means no refund, no solution--just empty apologies. At this point, I wouldn't be surprised if clothes are getting mixed up or even stolen. This place is an absolute joke, and I would strongly advise against trusting them with anything valuable. They clearly don't care about their customers or their belongings. Save yourself the stress and go somewhere reputable!

They are the most affordable dry cleaners in the area. They do a good job consistently and the…read morestaff is friendly and professional. Anytime I've had an issue they made it right with no fuss or hassle

The owner wanted to charge me an extra dollar for my husbands shirts because he wore a 2xl we…read morestopped going there after being a customer for 3 years!

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

Excellent response time and assignment to a vendor. Their vendor provided showed up promptly and…read moreperformed the work well. Decent value but fairly high markup (33%)

DO NOT HIRE!! This is probably the worst business I have ever come across. The owner is unreliable…read moreand very volatile. We hired him for a home in North Star and he showed 2 days late with an elaborate accuse of a hospital visit , I had organized a time line of furniture which made it a wet mess for delivery. He charged for a scotch guard that was never applied 300 dollars. When I asked for a refund for the product ( 3 mon I've been waiting ) another elaborate excuse was told, I asked him to just refund the 300 so we could part ways . Johnny the owner, said he would not refund me and to suck it? It's really beyond anything I have ever experienced and not quite sure how a person like this runs a legitimate business. He extremely unstable and I would not ever trust someone like this in your home , I have had to since then change my locks and notify security of his company.

I set up an appt with ACS on Wed for a Friday appt between 10-11 (to allow for any traffic delays)…read more When ACS had not arrived by 11:10, I called to get an ETA and only got voice mail. I tried back again at 11:30 - still voice mail. I don't live in the area and had set the morning aside for the carpet cleaning. I finally received a text from ACS around 12:30 stating they were running behind and had gotten a lot of calls Thursday which led me to believe they bumped my appt to fit in those calls before me. ACS advised they could show up in the "afternoon" but couldn't give me an ETA. I had already lost my morning in Tahoe and did not want to give up my afternoon too. I was offered a 10% discount but felt like the savings versus the inconvenience/inconsideration was not worth it. I can't vouch for their cleaning services as I never did get my carpets cleaned. An unhappy customer.

Kirk with Bonney Plumbing was absolutely fantastic! He was professional, friendly, knowledgeable,…read moreand took the time to explain everything clearly. He quickly figured out what was going on, walked us through our options, and made the entire process easy and stress-free. What really stood out was his customer service. Kirk was courteous, respectful of our home, thorough, and never made us feel rushed or pressured. It's so refreshing to have a service technician who is not only great at what he does but also genuinely cares about making sure the customer feels taken care of. Bonney is lucky to have Kirk on their team. We will absolutely request him again for any future plumbing/AC/Heating needs. Highly recommend! 10/10 service!

Trying to reach anyone at BONNEY TO DISCUSS UPDATED…read morecompensation for water damages and 8 days inconvenience is impossible. They are screening their calls thru an answering service which apparently does not forward messages as no one returns them. This is a sure sign that things are trending downward for a company. Do not be misled by discount coupons for inspection services of your HOT water heaters (use HOTCO for this, Great Company) The coupons are a way into your home and the Techs are now incentivized to SELL SELL SELL .overpriced services. Their New water heater Installed $3,500. Vs HOTCO $2,016.same BRAND. With same day professional install.

We needed some cleanup around our property and Castle Services got me on the calendar right away…read moreand did an amazing job! They really went above and beyond. They were very communicative and we thought their price was very reasonable. 100% would recommend.

We needed a move in clean up and I'm so glad we found Marcus at castle services!! From inquiring…read moreabout the services to coming out for a quote and working on our home to clean up our yard and junk haul, Marcus and his team has been excellent and quick during the whole process! He is the friendliest and very easy to work with. They are very courteous and hard working people and they truly do the best work! Castle services is the go to for clean up work you need done. They can help with anything you need and they have the best pricing! My parents have many rental properties and they will be helping them as well! Definitely recommend them!! THANK YOU!

Monica did an amazing job! I am very happy with her service. She was considerate to my families…read moreneeds. Our carpet looks great, she dusted everything and the bathrooms looked like they did when we moved in to our new build home. Our kitchen was an absolute disaster before she arrived and it looks great now. She cleaned everything in the kitchen, all appliances. Her prices are even better than the cleaning. I highly recommend her and will be using her services regularly.

We hired Monica and got her hard-working adult son too. I made a list of what I wanted them to…read moreclean and they did everything very thoroughly, and didn't waste any time. We expect them to return next week after our company leaves. Their pricing was very reasonable, even with the tip I gave them. We will not hesitate to hire them again in the future for occasional house cleaning. Highly recommended!

This was our first time getting a cleaner for a 2 bedroom/2 bath apartment. Originally the cleaner…read moregot there about 30 minutes late with no communication about being late. We do stay in an apartment complex so I can understand. I do feel as though if you are having trouble navigating the complex them giving the client a heads up so they know you are there and that you are trying to find the place could have saved some time. The cleaner did a great job cleaning the apartment and refrigerator and even took out the trash at the end which was super nice. Outside of being a little late I would definitely try them again. I do feel like the price did reflect the work that was done and the interaction with the cleaner was great.

Came to house a refused to clean. I definitely don't recommend Forget this companyread more