Very cool and polite Tech. Luis did a good thorough job. Found some issues and fixed it. Unit is running better than ever. A week ago my air conditioner could not keep up with only 100°. No problems now read more

It's hard to believe, but I've now been a Bonney member for almost as long as I've owned my home. As a first time homeowner, having a company I can rely on has been incredibly valuable, and after nearly 10 years, the level of service, knowledge, and professionalism I've experienced has remained consistently outstanding. My most recent visit was for a backed up kitchen sink, and Grant Murphy was no exception to the high standard I've come to expect. He quickly identified the issue and got right to work, keeping us informed throughout the process by explaining what he was doing and why. Once everything was resolved, he also shared helpful preventative maintenance tips to help avoid the problem in the future. Grant was friendly, professional, and clearly came prepared with all the tools needed to get the job done. What really stood out to me, though, was the respect he showed for our home. We have cats, and he was always mindful when opening and closing doors to make sure they stayed safe inside. It's those kinds of thoughtful details that really set Bonney's technicians apart. After nearly a decade of working with Bonney for my plumbing and HVAC needs, they continue to earn my trust with every visit. Thank you again, Grant, for another excellent service experience! read more

Thank you, Mark B., and Bonney Plumbing! I originally contacted Rooter Plumbing, and they came out, overcharged me, and actually made my plumbing issues worse -- to the point where it wouldn't drain at all. On top of that, Rooter Plumbing wanted to charge me over $2k to hydro jet the line to fix the issue. When I called Bonney, they came out early the next morning, and Mark showed so much commitment to resolving the issue for us. He went above and beyond, spent more time than he needed to, and even called someone else to come help. He was able to find the cause of the clogged drain and fix it -- all under the monthly promotion they were running. Thank you again, Mark. I really appreciate it! read more

When we had a blockage in our sewer pipe, I panicked and called [Bad Company]. They came out and told me some bad news - There was a pipe collapse under my slab, right under my garage. They had jetted the inside and said "There's no blockage that our jet couldn't break through.", assuring me they were right. I had Bonney out the next day and Blake walked up onto the roof and cleared the "collapsed pipe". It's crazy how dishonest [Bad Company] chose to be, but i'm glad there are honest companies like Bonney still around. Thanks Blake + Crew! read more

Changing my review to 2 stars because of the canned response I got leaving my review. These guys care about your money more than the job done. Won't use them again, they are way over priced compared to other professional plumbers out there. read more

Bonney Plumbing - Plumbing Near Me - Rancho Cordova, California

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Kirk was friendly and knowledgeable. He answered all of our questions, and he provided pics and a detailed analysis of all the work he was doing. It was a pleasure working with him, and we were very happy with the work he did! read more

We had a great experience with Grant Murphy. He was professional, knowledgeable, and friendly. He had great communication, kept us updated on his arrival time and showed up exactly when expected. He quickly identified the issue with our drain, explained everything clearly, and cleared it in no time. He also gave us helpful recommendations to help prevent the issue from happening again. We highly recommend Grant Murphy to anyone needing drain cleaning or plumbing services! read more

The best service ever! our technician was Victor Pantoja and he was very knowledgeable and educated me on what was going on with my system. There was no upsell or pressure to get a new system, it was friendly and professional. I would definitely recommend Bonney and I appreciate their business. read more

We have been using bonnie for a few years. We absolutely love this company. We had Lewis come out today to repair our water heater. He was very polite and a great person to talk to. He also was punctual and was able to fix the problem with the water heater. I would definitely recommend him. read more

July 14th I worked with the Bonney crew. The team was Johnathan Dip, Daniel 2.0, he likes to be called that, and Mark. They were all very nice, polite, showed up on time. Explained the process of what they would be doing. Made sure they cleaned up after work was done. Daniel replaced a part needed on my Dishwasher. Showed me the wear and tear and replaced it because it would be an issue later. Johnathan made sure everyone as well as himself were doing the work needed to be done. Kim the supervisor for them came through looked at their work checked and made sure it was how it should be. I did work with this company last week and a few times last year. If they keep up the good work and hire the technicians like these young men I will continue to come back to Bonney. Thanks again Johnathan, Daniel 2.0, Mark and Kim. S. Cherry-Thomas read more

TECH CAME OUT TO DO A 69.00 water heater flush which he pushed hard to sell for a 33% to 39% over several other plumbers. Then as part of the service, they do a whole house inspection of all your plumbing valves. In finding out that 3 of 11 would leak when turning off due to plastic pipe. Upon approving The replacement of all 11 the tech did not have the correct valves had to go back to Sacramento then back to Lincoln then to Fergeson to get right valves. When finally completed 8 hrs later, he left. Following morning I awoke to find my kitchen floor flooded due to not connecting the dishwasher intake line correctly. 8 days later of abatement by ESR, great company and not being able to use my kitchen at all, I have not heard back from anyone at BONNEY? STAY TUNED! read more

Thank you Bonney Plumbing! Johnny, Nick, Syrus, Robert, Viktor, Lucio, Kim, Rollin, and Adam were an outstanding crew. Everyone was professional, polite, and on time, working together like a well-oiled machine from day one starting with our call for help last Friday. We had a major plumbing emergency and they took care of us beyond our expectations. Our 1962 home needed a complete plumbing overhaul, and in just one week they took the system from zero to one hundred. The team kept us informed every step of the way, and Johnny has the best laugh. Even with such a major project, they were organized, respectful of our home, and cleaned up each day so we could stay comfortably in the house during the work. Great crew, excellent workmanship, and highly recommended. read more

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I had my appointment with my technician today for a descaling. AJ was punctual and gave me very good customer service He did a great job.. Very happy and will definitely be using them again. read more

I had several plumbing jobs I needed to get done at my 9 year house. Kitchen faucet needed replacing, toilets needed reseating, tankless water heater flushed and bathroom faucet repaired. I had dealings with Bonney at my last house and was pleased with the service and products. So this time I requested a visit for an estimate of the jobs and lead times. Booking the appointment was very easy online and the tech, Miguel, arrived promptly. He explained all the necessary work and costs. It wasn't cheap but it wasn't outrageous either. We booked the repair visit for the next day and he arrived right on time ready to go. He spent the next 5 hours going through the punch list working without a ruckus and kept us informed along the way. He cleaned up as he went and the left each location in the house clean and tidy. Miguel was friendly and professional and I could not have asked for a better tech. He gets 10 stars from me. read more

Update on my review from four days ago... After sending them two emails to their only email address (their phone operator told me it was the only email address available for the entire company), posting about my experience on Yelp and other online places, and texting them... i finally got a text message that a tech would arrive on Monday, April 6 betweem 8-12. As I expected, no one showed up. Its now 12:40pm. I included screenshots for their text saying a tech would arrive, my confirmation on the day/time, and their email reminder. read more

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Very quick response time. Fixed it in less than 4 hrs! Technician was amazing and even fixed a leaky toilet float valve he noticed. read more

Elijah & Sean did an amazing job installing a new heater & A/C unit. From the minute they showed up they were professional, friendly, & Knowledgeable! Bryan who estimated the job was very knowledgeable and professional as well. He did not pressure me at all. I would welcome all 3 of them into my home again, and certainly recommend Bonney ! read more

I am updating my review to say I spoke to Zack in customer care and he has been very responsive and caring to apologize for the cancelation due to illness, etc. Although the tried to "make it right" and credited my account back for April's charge, I still am moving on. But, they certainly showed professionalism and a good attitude toward me. I just want to give another service an opportunity at this time. It's a long drive out to Dixon from Rancho Cordova and with gas prices so high (I am not sure that mattered in this case), but I will try a service much closer to me. Anyway, kudos to Zack for being honest and fair, and reaching out. Who knows, in a year I may return. KM read more

Bonney Plumbing, Sewer, Electrical, Heating & Air just installed two Tesla chargers at my house, and I have to say; they were amazing! Si and Kim were the technicians, and they were both super professional, friendly, and clearly knew their stuff. The installation looks really clean and well done, and they went above and beyond to make sure everything was perfect. What I really appreciated was how they cleaned up everything when they were finished, it looked better than before they started. It's not every day you get service like this. I'd definitely recommend Bonney to anyone looking for quality work. And if you can, ask for Si and Kim, they're awesome! read more

Bonney Plumbing - Plumbing Near Me - Rancho Cordova, California

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Kirk Edens spent longer at my home than any other technician doing twice a year maintenance on my HVAC system. He was here for over 3 1/2 hours.Most importantly, he expertly evaluated the modifications necessary to make the system last much longer. Most noteworthy he passed the brother test because my brother is an expert on this stuff and when explained it to my brother, my brother said that it all made perfect sense. Kirk's rating is 100 out of 100. read more

Beware, this company trys to over sell you. Had a rep come out to perform an annual AC tuneup. After checking the attic rep said I had catastrophic leaks in the duct work and needed to replace all the duct work at a cost of $13k. Yes he said $13k! There was no way as I get an annual check up every year. Next day I called four different companies, had them all come out and give their opinion and estimate. All four companies said that was ridiculous. No need to replace all the duck work, I only needed to repair one line. It ended up costing me $750. It felt like the rep was trying to take advantage of the situation. read more

They responded quickly and got me scheduled quickly. They were transparent about costs what was included in the service. Their technician Daniel K. was very professional and friendly. He thoroughly explained the process and was very knowledgeable about the service I requested. His work was high quality and he ensured the work space was tidy prior to leaving. Daniel made the experience pleasant and I would definitely hire him again. read more

Luis Arellanes was on time and very courteous. He walked me through what he thought was happening. We checked some things and located the problem. He was very kind and didn't charge me for the service or the visit. I would gladly refer Bonney Plumbing Dan read more

Regarding The HVAC Service Technician, Luis Zamudio, who helped me today n just left my home at 11:30am, I think he's the BEST! He's helpful, listens n can sort out my incoherent issues, is patient n kind - 4 inherent n superior qualities that are so necessary in a service industry!!! I'd add the photos he took but, frankly, it'll take me too long to figure out how to do that! Lol! He's definitely my Maintenance guy from now on!! patriciagutierrez39@gmail.com read more

The technician, Elmer M, was excellent. He arrived within the scheduled service window, was professional, polite, and respectful throughout the visit, and took care to protect the home by wearing shoe covers and being mindful while moving through the house. Our HVAC system had completely stopped working. He thoroughly diagnosed the issue, identified a blown fuse as the root cause, and restored the system to operation. He explained his findings and recommendations clearly and answered questions in a way that was easy to understand. What I appreciated most was that he focused on diagnosing and fixing the problem rather than trying to sell unnecessary services. He did provide information about Bonney's maintenance program when I expressed interest, but there was absolutely no pressure. The recommendations he made felt informative and professional, not fear-based or sales-driven. Overall, a very positive experience. I would be happy to have him service my property again and would recommend him to others. The cost of the service was also very reasonable and they accepted my coupon so I got a great deal - great value for the cost. read more

Over the last 10 years of living in my home I've had several contractors tell me that I am going to have to replace my a/c unit sooner rather than later. Sooner came in the form of a leak over my son's closet door this week. I called Bonney and was able to get someone out later that day. (Which, during a heatwave is usually unheard of.) Ernesto was polite, professional and honest. He straight up told me there's a way to fix it...but it's not the right way, and he wont do it unless it's the right way. That's exactly what I want to hear. Our repair, the right way, was going to cost almost as much as a new unit anyway, so they called out their "comfort coordinator" to meet with us. Brian was fantastic! It's so wonderful to see local companies employing our veterans. Brian was honest and incredibly helpful and knowledgeable. Not only did he help with the leg work of getting us the financing we needed, he managed to snag us an appointment in 2 days. My house was climbing to an uncomfortable 88°. I was grateful for whatever we could get. I was told that the job would take 2 days with 2 of their guys working on it. Before 8am this morning Elijah showed up at my door with 2 big blue work trucks and 4 other guys! They worked quickly and efficiently and were done before 5 this evening. Elijah, Sean, Robbie and Lucas we all amazing. All of them were such hard workers. They left my home spotless, which is amazing considering how much duct work they had to do, and the tiny spaces in which they had to do it. My elderly father was home all day and watched their hustle and was utterly impressed with their work ethic and professionalism, and this man is super hard to impress. All said and done, my family is beyond happy with Bonney. The warranty on our new system means that for the next decade, we don't have to worry about a thing. Peace of mind? Yes please...don't mind if I do. Thank Bonney. read more

Kevin Stoumbaugh was professional, got the job done fast, and answered all my questions.

I had the gutters in front of my house replaced in November 2024. They were brand new gutters. I no longer could hear the rain pouring out in front of the house until last night. Last Friday, 1/31, I had a Bonney HVAC tech come out to come diagnose what was wrong with my heater. He found the issue after getting on my roof with a ladder, placed in front of my house, against my new gutter. I went to go look at the ladder to see if it had stabilizers attached so the ladder wouldn't be directly on the gutter. No, he did not have stabilizers on his ladder. I thought to myself, ok...maybe it wouldn't damage my new gutter and carried on with my business. Well, I was wrong. Last night as I looked through my Ring app and what do I see? Rain pouring from the very exact spot that the tech had placed his ladder. I went on Bonney's website and chatted with a rep that said she would forward my issue to the office and someone would call me back. I gave her all the required info, name, email, phone number, address. I only chatted with them about an hour ago on 2/5/25. So I'll wait and see how long it takes for them to get back to me. In the meantime, I have attached a picture of where the ladder was and the rain from last night. read more

Kevin and Echun from Bonney came out to my home today to repair/replace a pair of leaky water valves in my laundry room. Their work was excellent. They quickly assessed what needed to be done and got to completing the job. I'm very satisfied with the result. Both Kevin and Echun were wonderful to work with and I'd recommend them in a heartbeat. read more

Kirk was friendly and professional. He seemed to be very knowledgeable about our unit and troubleshooting the problem quickly. He showed us what was wrong and had our A/C unit running again in no time. read more

I had AC tune up scheduled. I was not home during the service and my parents let the technician in. I was not sent before and after pictures for cleaning which they did send on my first tuneup when I signed up for subscription. I manually inspected the unit outside and noticed the outside unit was never washed. I am not sure what was done during the visit. This is unprofessional. read more

Bonney Plumbing - Dust pollen in the outside AC unit. - Plumbing Near Me - Rancho Cordova, California

I just had a young man, Daniel K, a journeyman electrician with Bonney come to my home to evaluate my electrical problem. He proceeded to tell me what the problem was the cost to fix it and the price was fair. It has been a problem for me for a while. I would like to add that he was a nice young man very professional fun to talk with, very qualified and did an absolute beautiful job. I couldn't be happier thanks, Daniel. read more

Bonney sent 2 plumbers to do plumbing inspection for their customer program. Kevin and Ian arrived on time with both an email and a text notification. Both men seemed nice, knowledgeable, did the required work and left my house as clean as if they'd never been there. Definitely recommend both of these men. read more

Marcus R provided attentive, professional service for our HVAC routine inspection. Our BAM membership gives us peace of mind knowing routine checkups ( plumbing, heating, and electrical) for our entire home are handled so we can be proactive to any needed major maintenance that might be needed in the future. read more

If I could leave this company a 0/5 I would. Honestly negative would be appropriate. Hired the to do a $10k main sewer line burst / replacement. They were good guys until they never showed up the second day to finish the job. Then pro longed it for an other almost week. Leaving me needing to miss work a few days as well as my wife a few days so someone could be here * per their policy. Now let's talk about how bad of a job they did. First of all the don't tell you that when you do this it raises the level of the ground above the pipe 2-3" making your yard out of level . Then when they were *done* they installed the cleanout right where I told them I didn't want it (kids play area). Then while doing the job they cut all of my drip irrigation at the location of the first cleanout places and also right where it goes underground and then never fixed it. See the pictures attached at how they left my yard. Absolute abomination of a job done by the biggest plumbing company around. Mind you only reason I chose their more expensive quote was for the name of the company. And that proved me wrong! Absolutely terrible job. Wouldn't get near these guys with a 10' pole ever again! Response to owner: I did in fact connect with one of the managers who was great. I was satisfied until I dug into how bad your team really left my yard. Let me know if you want to connect and talk about the work your team did to my backyard. read more

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They sent a tech out to give an estimate on a full A/C removal and installation. Tech told my wife he would call me later that day to discuss, never got a call. I called the offices next morning again was told they would have him call me. Still no call. Went with someone else because this is a horrible way to do business. Buyer beware here. read more

Da'Marus was friendly knowledgeable and very respectful of my home. Good conversationalist and gave great tips to help maintain my kitchen sink drain issues and cleared it in no time. I will definitely be calling Bonney back and asking for him for any future needs thank you Da'Marus and Bonney! read more

Our HVAC technician, Marcus Robinson was so knowledgeable and didn't over sell. It was a breath of fresh air to see that he really cares about helping people. Look forward to working with him again. read more

Mr Encinas and Mr McCauley Are very professional, explain everything very well and our knowledgeable about what we needed. It was a pleasure to do business with him. The cost of the units are in line which would our charged in our local community. read more

We have been a repeat customer with Bonney for years. We are also a member of their service program and also hav been for years. I have to admit the last year or 2 have been touch and go as we were on the verge of finding a new service company. The service techs customer service and knowledge had gone down significantly with someone new coming in our home and leaving it dirty on our ceiling and walls where they entered our crawl space and telling us everything looks good when we could potentially keep things from happening. What is the point of routine service and paying a fee if we aren't going to get the service it's designed for? . Marcus R came today and he was upfront and honest with the work he recommended, he even listened to me vent about experience in the past and how we were unsure what we were getting in return for being a paying monthly customer for all these years. He assured me going forward this would not be the case. Bonney needs more people like Marcus who goes out of his way to listen and empathize with situations and does his best to make it right . Thank you Marcus for a job well done and saving us from leaving Bonney for one of the many companies we can choose from out in the Sacramento area. If we can have more folks like Marcus help us with our service then Bonney will be in good shape for years to come. read more