Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

These guys are the best! Being 75 years old, I have dealt with a number of appliance repair folks…read more Absolutely none of them can compare to these folks. They are very prompt and have an uncanny knowledge about many different appliances and are very reasonably priced. They go right to work and do not quit until the job is done. Simply the BEST!

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

Very happy, I couldn't ask for more excellent service. I recommend it to everyone. It was easy to…read moresolve my problem with the parts of my washing machine

Apparently, in this town even repairing broken appliances is a competition. And Race City…read moreAppliances can help you out here too. Fridge and oven at the same temperature? Washer drier then the dryer? If you're having an appliance problem one phone call can usually take care of it (unless after fixing the first thing you find another thing is broke but that should actually be a new problem.) Husband and wife team do nice work getting the necessary parts to keep the house working. Repair parts, consumables, and accessories: they know their business well enough to provide some guidance over the phone and they may even do a once over lightly in the shop if they have a comp available (especially helpful when attempting laundry repairs.) Lots of parts in stock, more available in a day or two, the rest will get here when it does... Race City Appliance, because Mooresville is the racest place ever! ;-)

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

Terrible customer service. Called several times to get an appt for repair over Bertazzoni oven…read morerepaired. Repairman could not diagnose the problem and called someone on the phone. Hung up and said I have to order parts and walked out the door. We were charged for the visit and also parts to be ordered. Have not heard back. have called several times. That was April 16th. It's now June 3rd. My calls are being sent to VM now. This owner should not even be in business. Will never buy another appliance from them again! BEWARE!!!!

We had an issue with our dishwasher and the service rep came out, discovered the problem and made…read morethe repair. He was punctual and very cordial and we have not had any problems since.

Our washing machine broke during the week of Christmas. Sean was very responsive, easy to work with…read moreand was honest.

I've used LKN Appliance Repair twice over the last ten years to repair an aging Kenmore washer and…read morenewer LG dryer, and am very pleased with the service that Sean provided. It's easy to get a service appointment (my last repair was same-day), and he was very knowledgeable and thorough. I thought his service charges are very reasonable, too. I'll definitely use him again!

Called on a Friday, Made appointment for dryer service the next Monday. Was told I would get a text…read moreon Sunday evening with the time. Waited all evening, No text. Called at 10 pm thinking I would leave a message. A man answered and said he could not check right then but someone would call the next morning early. No call. I called another company, got a low service fee. Very unprofessional.

Home Advisor sent me this referral and Mr. Appliance called first thing the next morning and I made…read morean appointment. Sean was my technician and did a quick replacement of the heating element in my dryer. However the charge was $280 and I agreed to pay it but feel I was completely overcharged. The part itself is only about $40 and he was here less than an hour. So after researching the part and talking with friends and family I feel I was completely taken advantage of. Everyone I've spoke with was like you should have only paid $150 at the most. We never stop learning!! Hope I can prevent others from being overcharged by Mr. Appliance.