Our Weber was a MESS. John cleaned it to as close to looking like new as possible. He checked out…read morethe working parts and replaced the starter which had been giving us trouble but I had forgotten to mention. Will definitely use again and maybe not wait so long.

These guys are fantastic...I can't believe how clean my grill looks now!!! I wish I had done this…read moreearlier. Not only did they clean up the grill but they also fixed and replaced all the wires for the ignitors that had somehow been chewed through by rodents. I'm definitely going to use these guys again in a couple of years. Outstanding job!

We used BBQ Grill Cleaners to come out and....clean the crap out of our Turbo gas grill. We've had…read morethe grill now for about 8 years and it's really only been cleaned once, by myself and let me tell ya it was NOT an enjoyable experience. I found these guys on Yelp and they were really responsive with their communication and set up for the appointment. Shane came out and got to work quickly on this thing that was just caked in years worth of grilling excrement. It took him about an hour and a half of deep cleaning to get it back to where it needed to be and it turned out great!

I've called several times and there's no response. Mailbox is full and has been for months. I think…read morethey're out of business.

Showed up on time. Worked NON STOP…read more Made the grill look BRAND NEW INSIDE AND OUT! Made sure all was working perfectly before leaving! I almost don't want to use it-its so clean! Highly recommend this company.

They we're on time, did a great job cleaning my grill…read more Highly recommend. Friendly, professional.

This is the second time I have used Tracy to clean and repair my BBQ gas grill. He arrived on time…read morewith all the equipment and cleaning products he needed. He laid out tarps to protect our outdoor tiles from the greasy debris. He used cleaning fluids and scrapers to remove the gunk, and he replaced a faulty regulator. Tracy then shined the grill inside and out so it not only worked like new but the old surfaces looked bright and clean. The pricer was right for the amount of effort, and the cost of a replacement regulator part was less than I expected. I highly recommend using Tracy for your barbecues.

Tracy came highly recommended (from a friend of mine who is quite picky with services he gets.)…read more Tracy was a bit busy and several weeks out to come out and look at our BBQ grill issues - however once he got to our backyard, he checked everything out 100% and revamped our built-in 25 year old grill to make it like brand new. He told me that the grates on our grill have never been cleaned and offered to take it to his place to soak them in the cleaning liquid overnight. Then he threw in a couple of small items that made sense to replace at no extra cost. I've got nothing but great things to say about Tracy's services. If you have time and don't need to get your BBQ grill dialed in "today / tomorrow", Tracy should be able to take care of it.

Had in complete an estimate on a cleaning and repair. His great communication, honesty and…read moreprofessional insight were greatly appreciated. Sounds like a grill replacement is needed, so I didn't use his cleaning/repair services. However I will in the future as needed.

In Buckeye AZ from Wyoming camping.. our grill wouldn't work.. After dealing w/ Home Depot ( which…read morewas a waste of time) & trying to fix it ourself w/no luck.. I started Googling trying to find Repair help.. I left a message w/Mr BBQ Repair.. & w/in minutes had messages & calls from them! Grill is working GREAT! Even called us to follow-up to make sure everything was working OK! TOTALLY IMPRESSED.. w/instant reply- calls & follow up!100% RECOMMEND THEM!!!

100% top notch service! Our grill is 16 yrs old and was in…read moreneed of a deep cleaning and repairs. Pro Grill has made her look brand new. Very professional techs and they really cleaned up after themselves. I will defiantly use them again and highly recommend them.

Our crusty old grill now shines. It is no longer an embarrassment to have a barbeque. Thank you.read more

Ted continues to service my 20+ year-old Fire Magic Grill. With the cost of new grills these days,…read moreI feel it pays to keep an older grill working and in great condition. When Ted returns my grill, it looks almost like new. He usually picks the grill up on Monday and returns it on Friday. That way, I only lose it for a week and that's great. The price is somewhat high, but over the years it's been worth it to me. I use my grill 3 to 4 times a week year-round and the fact that it's still working great after 20+ years is a huge bonus.

I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.