They we're on time, did a great job cleaning my grill…read more Highly recommend. Friendly, professional.

They replaced my grill with another rebuilt grill, which is totally fine and seems to work, but…read morethey are far from dependable, which is unfortunate. They said they were going to show up 4-5 times and never did. They did complete the job, but I lost all confidence after multiple no shows. I even asked them if I needed to purchase a new grill, since I wasn't sure they were coming back with my grill they took to swap out, since they missed so many appointment. Again, they did complete the job and the grill works fine.

100% top notch service! Our grill is 16 yrs old and was in…read moreneed of a deep cleaning and repairs. Pro Grill has made her look brand new. Very professional techs and they really cleaned up after themselves. I will defiantly use them again and highly recommend them.

Wyatt was outstanding. Took him four hours to clean the Traeger and the Weber. This company is top…read morenotch -- from start to finish. A Harvard Business School case study on how to operate an independent small business.

I first bought my grill about 20 years ago, and it has been a mainstay with regular usage ever…read moresince. I have attempted to clean it over the years... soaking the grates and trying other approaches... but could never get back to stainless grates. But check out this picture! GrillCleaners restored it to day 1 cleanliness! It's incredible... and I wish I had a "before" pic to offer. Would recommend them in a second!

Couldn't be happier with the service we received. Very professional from start to finish. Showed up…read moreon time. Took our grill to their shop and within two days we had it back and installed and up and running. Looks like a brand new grill. All the burners are firing up better than ever. Definitely would recommend this company for BBQ cleaning.

We used BBQ Grill Cleaners to come out and....clean the crap out of our Turbo gas grill. We've had…read morethe grill now for about 8 years and it's really only been cleaned once, by myself and let me tell ya it was NOT an enjoyable experience. I found these guys on Yelp and they were really responsive with their communication and set up for the appointment. Shane came out and got to work quickly on this thing that was just caked in years worth of grilling excrement. It took him about an hour and a half of deep cleaning to get it back to where it needed to be and it turned out great!

Needed to have grill cleaned and maintained and our neighbor recommended Lou and his team…read more Appointment setup was easy through Yelp and the technician actually had an unexpected opening a day earlier so he was able to swing by early to get it done. He did a very thorough inside out clean and left our grill looking spotless. Highly recommended!

Had in complete an estimate on a cleaning and repair. His great communication, honesty and…read moreprofessional insight were greatly appreciated. Sounds like a grill replacement is needed, so I didn't use his cleaning/repair services. However I will in the future as needed.

In Buckeye AZ from Wyoming camping.. our grill wouldn't work.. After dealing w/ Home Depot ( which…read morewas a waste of time) & trying to fix it ourself w/no luck.. I started Googling trying to find Repair help.. I left a message w/Mr BBQ Repair.. & w/in minutes had messages & calls from them! Grill is working GREAT! Even called us to follow-up to make sure everything was working OK! TOTALLY IMPRESSED.. w/instant reply- calls & follow up!100% RECOMMEND THEM!!!

Quality & value. Paid $275 to have my Bull grill cleaned. Still left grease spots on the burners…read moreand char on the grates. Meusing my Japanese steam clean brush got the great much cleaner.

Highly Recommend Sonoran Outdoor Services - 10+ stars!…read more Dorian, owner, has serviced our DCS grill 3x in the past 1.5 years and he is EXCELLENT! He shows up on time, professional and personable. Dorian is clean and neat when working- using drop cloths underneath his equipment. Dorian takes his time and is extremely detailed and thorough (nothing is missed). He comes prepared and sweeps and vacuums before he leaves. The job is dirty and labor intensive. Dorian's cost is very reasonable for the amount of time he spends working. We use our grill every day, so there is a lot to do. Dorian's efforts ALWAYS make our grill look AMAZING- it shines with TLC! We continue to use Sonoran Outdoor Services every 3 to 4 months and are very happy.

Ted continues to service my 20+ year-old Fire Magic Grill. With the cost of new grills these days,…read moreI feel it pays to keep an older grill working and in great condition. When Ted returns my grill, it looks almost like new. He usually picks the grill up on Monday and returns it on Friday. That way, I only lose it for a week and that's great. The price is somewhat high, but over the years it's been worth it to me. I use my grill 3 to 4 times a week year-round and the fact that it's still working great after 20+ years is a huge bonus.

I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.

Amazing results. Our BBQ looks brand new, definitely would use them again!!! Their customer service…read moreis 5 Star.

If I want my grill cleaned I got to Ed and his brother T Cleaning Guru. When I grill caught on…read morefire, I called BBQ Cleaning Guru and they put together a deal for me that got me the exact same grill with upgraded amenities all within 6 days! Appreciate their service and work.

Steve did a fantastic job cleaning our grill. We hadn't used it in probably over a year due to how…read moredirty it had gotten and not having the time to give it a proper cleaning. Steve was courteous, knowledgeable and professional from the get-go and was extremely thorough in his cleaning. He also provided some helpful advice for future use moving forward. Worth the price for the time saved and the outcome! Also appreciate that this business is owner-operated. Thanks, Steve!

Very pleased with the service, grill was cleaned to expectations. Good value and would recommendread more