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    Your BBQ Guys

    4.4 (102 reviews)
    Closed 7:00 am - 3:00 pm

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    Response quality

    Excellent

    Response time

    2 hours

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    5.0
    (2 reviews)
    Window Washing
    Responds in about 2 hrs
    4.5
    (12 reviews)
    Well Drilling
    Responds in about 2 hrs
    5.0
    (2 reviews)
    Biohazard Cleanup
    Responds in about 10 mins
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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    17 days ago

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    Paul A.

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    6 months ago

    Excellent communication, response time and service! Arik the technician was very thorough and polite.

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    2 years ago

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    2 years ago

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    Paul A.

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    2 years ago

    Paul did not charge me if I traded my old grill for installation. He was methodical and meticulous. Highly recommend

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    Paul A.

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    3 years ago

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    Paul A.

    Thank you for allowing us to get your grill dialed back in.

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    2 years ago

    My grill looked brand new when they were done. It's a little pricey, but well worth it!

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    5 years ago

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    Page 1 of 3

    Ask the Community - Your BBQ Guys

    Any interest in purchasing a used Turbo STS? My leftmost burner doesn't ignite anymore, and the metal supports of the brisket trays is falling apart, but no rust on the outside and I still use it just fine. I already purchased a replacement.

    Possibly yes. Where are you located to see it? Thx

    Do you offer grill repair services in Chandler? If so what is your schedule and how long will it take to get my grill fixed (we have a party this weekend and need it if possible)? Thanks in advance

    So sorry I just saw this. We service the entire valley so yes if I would have answered this back in the day we could have helped you out. If you need anything let me know. Thx

    Don’t See Your Question? Ask Away!

    Review Highlights - Your BBQ Guys

    I found Paul on the internet who shows up to my house along with another guy who turns out to be an electrician.

    Mentioned in 61 reviews

    Read more highlights

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    Barbecue Rescue 911

    Barbecue Rescue 911

    4.6
    (80 reviews)

    Ted continues to service my 20+ year-old Fire Magic Grill. With the cost of new grills these days,…read moreI feel it pays to keep an older grill working and in great condition. When Ted returns my grill, it looks almost like new. He usually picks the grill up on Monday and returns it on Friday. That way, I only lose it for a week and that's great. The price is somewhat high, but over the years it's been worth it to me. I use my grill 3 to 4 times a week year-round and the fact that it's still working great after 20+ years is a huge bonus.

    I have only written a handful of reviews but felt compelled to write a review following our awful…read moreexperience with BR911 and my husbands (Peter L) previous review. I have personally cleaned our barbecue stainless steel cabinet doors and drawers since they were purchased 5 years ago. They had no scratches at all. After returning from work, my husband suggested I look at the job Barbecue Rescue 911 did. I came inside and told my husband I was shocked, as he was. Actually shocked. There were scratches and grease smudges on all of the stainless steel doors and drawers. There was grease on the grill handle, grease and grime on the grill hinges and the drip pan hadn't been cleaned at all. They had left a Brillo pad on the floor, which probably explains all the scratches in the drawer and door fronts. Who uses a Brillo pad on stainless steel drawers and doors?!?! After my husband called to complain and they returned three days later (you can read his review (Peter L) of what he experienced with the owner. When he was on the speakerphone selling the job, acted like our best friend and said he does all the cleaning himself. As it turned out, the best friend "bit" was an act and him cleaning himself, that turned out to be a lie. I overheard the conversation when he returned to deal with our complaints. I was equally as shocked by the owners defensive words and tone while accepting no responsibility. Argumentative, defensive, rude and he denied everything. Before he even examine his employees work, he said that we didn't know the difference between smudges and scratches. Later, him and his assistant spent over an hour removing the smudges and trying to remove the scratches. The scratches remain. On the owners way out, I heard him snidely tell my husband, "I sent my least experienced employee especially for you." No respect for his customer after he gets paid. Customer satisfaction obviously means nothing to him. I also had to clean the tall tile backsplash and countertop behind and around the grill after they left. They left some yellow greasy liquid all over it, (See photos) and it took me an hour to clean off their mess, after they cleaned for the second time. This was the absolute worst result and experience we've had in any of the numerous services we've used over the last 10 years at this house. A horrible result by a disrespectful and dishonest owner. The name of the company should be Barbecue Disaster 911. You've been warned.

    Your BBQ Guys - grillservices - Updated July 2026

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