Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Punctual, reliable, honest, careful, efficient, knowledgeable, friendly, and did I mention our…read morecarpet never looked better? And removing the stains on our upholstered dining room chairs made them look (almost) like new. Tony is easy to work with. Believe the reviews. I did!!

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I had my basement carpet cleaned last night. We have an ivory berber carpet in the recreation room,…read moreand a tan shag in the bedroom. Both of these areas have become our teenage son's "man cave". He has friends over, they eat, drink and spill in both rooms. We're planning on selling the big house when he graduates from high school this spring - so I haven't been too concerned over the carpet stains, knowing that we will replace all the carpet. But suddenly we were going to have lots of family over for the holidays and I was ready to get new carpet. Now! But my sister recommended I try a professional cleaner first. I called Cavalry Carpet Cleaning, because they are from Eden Prairie, and had some good online reviews. I was just hoping that the mystery brown, blue and red stains (koolaid?) could become lighter. I was amazed!! As I saw the clean carpet next to the still dirty section - it was like new carpet. It was ivory again! All the big stains were gone, and a couple small stains still remained - - but unless I told you where the stain was - it was so lightened that it was invisible! I wish I would have taken before and after pictures - because the transformation was really impressive. I highly recommend Cavalry Carpet Cleaners. They did a fantastic job of making my old carpet look like new!

Used Calvary several times to clean a large dog-hair-covered shag rug, as well as a bunch of little…read morerugs. His price was astonishingly lower than every other place I contacted. Responds to calls and text messages. Nice guy.

I own a property management company and need a lot of apartment carpeting cleaned when residents…read moremove out. They are the best company I've used in 27 years and I've used many. It's amazing the stains they can get out. Cory the owner is easy to schedule with and his techs Todd and Paul are great at their jobs and very reliable. I tell all my friends to use them if they want their carpets to look great.

Scheduled the appointment on Friday and they were able to come the next day! Paul was thorough and…read moreefficient, and the carpet looked brand new. Thank you!

Had an interior detail of my car. Chris was great to talk with and did a very nice job. Great…read morethat he is mobile and can come to you. Would recommend. Bob S

Chris from Orion did a terrific job on my mom's carpets. He was prompt, professional and thorough…read more We could not have asked for better service. Thanks!!!

I recently hired Commercial Steam Clean to clean the carpeting in my condominium, and I was very…read morepleased with the entire experience. The staff I spoke with by phone were helpful, professional, and efficient in scheduling my appointment. The technician assigned to my unit, Tim, arrived on time and was extremely thorough, professional, and kind throughout the service. I appreciate Commercial Steam Clean's commitment to excellent customer service and commend the company for hiring and retaining such outstanding staff. Thank you for a job well done.

Not thrilled at the end product!! Guys arrived and were there for maybe 30 minutes. For 30 minutes…read moreof work and the price charged, it doesn't make sense. Also, I've never had carpets cleaned and the carpets not get raked. They didn't do they. The carpets look no different. Nothing special about what they did. Not worth it, if you ask me. I really wanted a great job and hoped to received that based off reviews but that wasn't the case.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Just had them out for a deep clean as we hadn't had a cleaning service for a while. They did an…read moreabsolutely fantastic job! Our house has literally never been cleaner. Days later and we are still discovering spots they cleaned that we would not have expected. Highly recommend!!!

We use Munoz & Associates for our biweekly cleaning. They are fast & do an awesome job. Highly…read morerecommend

Eco Dry has cleaned couches & rugs for us quite a few times over the years. They are always prompt…read more& professional. Everything is fresh & clean when they leave, with no chemicals used. Prices are reasonable. I highly recommend Bridget & Jeremy.

This is a husband and wife team that I had hired before, and it took me a long time to find their…read morecontact information again. I'm so glad that I did! They are friendly, quick, and efficient. They use a process that doesn't soak my floors or furniture. I've used them before and I will use them again!