We used American Rug Laundry to clean our area rugs based off of their reviews on multiple social…read moremedia sites. I feel they did a good job. We opted for their $20 pick up/drop off service and it went fairly well. They picked up our rugs when they said they would and they were quick and nice. I would have felt more comfortable if they would have invoiced/tagged my rugs in my house, before taking them out to the truck. I added two extra rugs last minute that were not on my original invoice so I would have liked to have had the comfort of knowing all my rugs were properly accounted for and have a copy of that information. That being said, a few days later I did receive a very thorough email documenting each of my rugs. They included invoice numbers, QR codes, and several detailed photos of each rug and this gave me the confidence that I didn't feel during the pick-up. In fact I will go as far as saying that this documentation was extremely professional and I was very impressed with it. The rugs were then returned after the cleaning and drying process and each one was properly tagged and nicely wrapped in heavy paper for protection. Upon opening and inspecting them I felt that all but one were cleaned to my liking. All but one smelled neutral (no strong scent) and they looked and felt clean on both sides. It was very noticeable that they had been cleaned well. I was satisfied. And the one small rug that I wasn't satisfied with (it still smelled to me of pet urine -we bought it used at a low price knowing the condition) but I give kudos to the company because they took it back to re-clean it at no cost, (although they claimed I was smelling the latex from the backing and not urine in which I disagree, as this was the only rug that didn't smell neutral and still had the same circular stains on the back, unlike my other four rugs which smelled neutral and those markings were no longer visible). I can't complain though because they offered to re-clean it at no cost and they were very professional about it. Based on these things I will definitely try them again when I need their services. One more addition... I used them during one of their 40%off each rug promotions and there were no gimmicks or "fine print " and it was because of this promotion that I could afford having all my rugs cleaned at once. I don't think I would have use them with without the promotion as the prices would have been too steep.

I used to live a few blocks from here and American Rug Laundry has always been the best place to…read moreclean your rugs. Now that I don't live nearby I don't receive their coupon deals so I wish they would post them online. We cleaned a very dirty cotton rug that we use for our foray. It is white with a chevron pattern and was grey when I brought it in. They cleaned it amazingly to a slightly off white. Back to the foray and it is getting dirty again. When it is time I will bring it back and have them work their magic again. My mom used to have oriental rugs cleaned here and they really did magic on those.

Today was the second time using Daisy Carpet Cleaning and was very happy with the service. I'll try…read moreto include pictures but they had their work cut out for them as we have 3 dogs and a toddler. Carpets and area rugs turned out beautifully. Matt and Muhammad were really nice and worked hard!

Service was close to time expected, communication was good and the two gentlemen (Leon and Daniel)…read moredid an outstanding cleaning job on our ancient carpets. They now look like new! Thanks Daisy!

We have had West Side Carpet to our home 2-3 times in the past and fully plan on using them again…read more They get us in their schedule in a timely manner and are very friendly to deal with.

Excellent Carpet Cleaning Company! And their customer service is fantastic! We live out of state,…read moreand needed help scheduling a cleaning in Waconia. Arranged with Mark, and excellent service provided by David and Kyle! You won't go wrong hiring this team. Highly recommend!

This is a good place to learn about, maintain, and purchase carpets…read more Mo is great to work with and he has a huge selection. Best to set an appointment. Do it!

I took a very dirty oriental rug to Mr. Kazempour for cleaning. He did an excellent job and also…read moredid some minor repairs. I highly recommend Kazempour Oriental Rugs for cleaning and and look at his amazing rug inventory. I purchased a beautiful rug for my dining room! JD

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

My experience with this family owned and operated carpet store was terrific. I had never purchased…read morecarpet before and found a recommendation for Carpet City on a website written by a carpet layer who is not affiliated with the business. Lori, the owner, was extremely personable & helpful, guiding me through the process of determining my needs & evaluating the pros and cons of different products. Carpet City does not get a commission from different manufacturers, so the focus is on finding and selling a carpet which fits the customer's specifications and price range. James, who came to our house to measure, then returned to remove & replace the carpet was meticulous, friendly, & very precise in his work. We couldn't be happier, both with the quality of the carpet but also with integrity of the business owner and her staff.

I recently hired Commercial Steam Clean to clean the carpeting in my condominium, and I was very…read morepleased with the entire experience. The staff I spoke with by phone were helpful, professional, and efficient in scheduling my appointment. The technician assigned to my unit, Tim, arrived on time and was extremely thorough, professional, and kind throughout the service. I appreciate Commercial Steam Clean's commitment to excellent customer service and commend the company for hiring and retaining such outstanding staff. Thank you for a job well done.

Not thrilled at the end product!! Guys arrived and were there for maybe 30 minutes. For 30 minutes…read moreof work and the price charged, it doesn't make sense. Also, I've never had carpets cleaned and the carpets not get raked. They didn't do they. The carpets look no different. Nothing special about what they did. Not worth it, if you ask me. I really wanted a great job and hoped to received that based off reviews but that wasn't the case.

They did a fantastic job in our great room and stairs! Carpet is quite old and has endured more…read morethan a few parties, but looks great! Even got a compliment from my wife, which is hard to do. :)

I cannot say enough good things about Tillers. I was looking for someone to clean my carpets…read morebecause my senior dog sometimes has accidents and it was starting to really smell. Since my in-laws are coming to visit, I needed it done pretty quickly. I found Tillers on Angie's List and requested a quote. I received a pretty much immediate response and was asked to call the office with a square footage estimate. I did so and had the most pleasant interchange with Lisa. She was friendly, patient and answered all of my questions. I asked if there was any way that we could have the service done this week and Lisa first said no and then said she might be able to squeeze it in. She called one of her techs to make sure and then called me back to confirm that yes, they could come that very afternoon. I was so pleased. Same-day service? Who does that? Larry was awesome. As Lisa promised, he called me to confirm his ETA and showed up right on time. He was professional, did a good job of explaining what he was going to do, what it would cost, etc. He answered all of my questions (and I had a lot of them). And when he actually did the cleaning, he was really thorough. I was so impressed with how carefully he treated our carpets. I have hired lots of other carpet cleaners for my parents and I've never seen a tech who was so meticulous and really seemed to care about getting our carpets clean. He also was a blast to chat with - and he's the master of puns! We had a great little talk as well. The work was exceptional. All of the pet odor is gone, the carpets are super clean and they dried quickly because Larry did such a nice job making sure he didn't just soak the rug for no reason. The cost was extremely reasonable, and they even let me stack the first-time-customer discount with the Angie's List coupon for an even better deal. The Angie's List listing said this is a family-owned business, which is one of the reasons I chose it. But man, is this a case where the difference between family-owned and the big chains is extremely apparent. We will call Tiller's for all of our future carpet cleaning needs.