Unlike some negative reviews I see here, I actually have a positive experience with Brookwood…read moreManagement. May not be the best but can be rated as Good. I see some issues with availability and other minor things but you find them in most of other management companies too. I would recommend Brookwood Management atleast in North Canton area, where I lived before and had good experience.

just now New…read moreBrookwood. Just bought Hilltop Apts. first of all they are archaic. No email or text it's door hangers and paper on doors. My situation started 3 weeks ago with another tenant started harassing me was yelling in my window(I am ground level) and said he would be putting up a camera to record me z I reported right away and shared a young mom with minor kids loaded and unloaded her kids there that was a concern. Management would not do anything said was for security which it is not he's in the middle building . Fast forward he has had numerous complaints from other neighbors I made a police report after he dumped his dogs crap in front of my bedroom window and they said would be up to management to handle they couldn't do anything Many emails phone calls and texts and they defend this harasser This morning he had his dog outside my bedroom window intentionally riling up my dog with his dog and I called management and when they finally got back to me defended him again I informed I would be moving out because I do not feel safe with the psycho they are allowing to harass me Oh and they charge too much for crappy apartments

It's a fabulous company with world class treatment! I highly recommend this company for any home or…read moreapartment managing.

Fast and easiest way to pay my rent, given the COVID stuff going on it's also the safest. It's very…read morenice tht I also get a reminder text every month reminding me my rent is due. So helpful! Thanks so much Racheal T.

Originally reached out from a FB Marketplace listing. Did a virtual walkthrough with Tyler as I was…read morenot able to make the in person. Everything went great, got the information about putting in the application. I want to note that Tyler mentioned that if another application was processed and approved before ours was processed, we would be able to get our fee back. Did the application and sent in the payment. I let Tyler know that it was in, he acknowledged that. Despite reaching out to him on Facebook Marketplace, calling the management company and emailing, we have not gotten a single update or communication in any form in the three weeks since we have put in our applications! I am of the mindset that we were scammed out of $100 for two application fees. Do better! Edit: A side note I want to mention. The phone number listed on the website and the application I believe is a cellphone that is kept or used by the owner or manager. It is what's used for the Zelle for the application fees. When calling it, it prompts you to say your name and why you're calling, like the iPhones do now. I always gave a pretty good description of who I was and why I was calling, but they never answered. I will admit, I have an out-of-state number, so they may have been confused, but it's unprofessional to not answer that number when it calls five times over the course of a week. Also, if they had even looked at let alone processed our application, they would have seen my phone number.

Text, email, voice mail...no response for weeks. Snow removal showed up at 5pm, shoveled walks for…read moreolder neighbors my self. Hope nothing really serious happens, customer service is nonexistent.

I am an out-of-state real estate investor, and working with ICON Property Management has been one…read moreof the most frustrating and costly experiences I've had. From the very beginning, there were serious red flags. The management fee presented during the sales process did not match the actual agreement. It felt like a bait-and-switch tactic--low pricing was shown upfront, only to be changed at the contract stage. During our initial interview, I specifically asked whether they handle Section 8 tenants. Rick (one of the partners) confidently said yes, which was a key reason I chose them. However, I later discovered they weren't even actively using AffordableHousing.com--one of the main platforms for Section 8 tenants. When I pushed them on this, they admitted their account hadn't been used in a long time and needed to be reactivated. This was shocking and completely misleading. In reality, they seem to avoid Section 8 entirely. The breaking point was how they handled a rodent issue. The tenant reported it, and despite multiple weekly follow-ups from me, nothing was resolved for over a month. There was little to no communication, no urgency, and no clear plan. As a result, the tenant moved out, causing me significant financial loss--lost rent, turnover costs, and repairs. What made this worse is that ICON was aware the tenant was planning to leave and had stopped paying rent, but they failed to inform me. Even after escalation, Shawna (another partner) avoided responsibility and repeatedly redirected communication instead of addressing the issue directly. Critical information was withheld from me as the owner. After terminating the agreement, things got even worse: * They did not return my property keys * They withheld rent from another unit * They stopped responding to calls and emails entirely This level of unprofessionalism is unacceptable. If you are an investor--especially out of state--do not use ICON Property Management. This company cost me time, money, and unnecessary stress, and created avoidable legal risk.

Absolute degenerates. They don't work, maintain or upkeep the property. Maintenance is never…read moreperformed. You have 5 days to pay rent before a late charge is applied. Nope they apply the late charge on the 2nd day of the month. When I have a scheduled payment, they fail my payment, apply the later charge, then force me to pay the new amount and magically my payment is accepted. No quality of life, no value in any aspect of renting a property from whoever runs it.

The team at Pikus Real Estate & Property Management are professional, detailed, and…read morecustomer-focused. Over the past 1+ years, Shirley and her team have managed a residential property for me while I've been working multiple states away. I strongly recommend reaching out to Pikus Real Estate & Property Management if you have a need for a property management firm. You'll be glad you did.

I've been a customer for nearly two years and I would not recommend them. They're not the worst but…read morethey certainly aren't good. They're nice enough to deal with when they actually respond to calls and messages but they often don't respond. They set me up with a renter who got behind on rent after 3 months. They extended that renter's lease for a second year without consulting me and the renter ended up owing nearly $4,000 in back rent.

Where I live, it's quiet and clean and no bugs. It's a good neighborhood. I love living where I'm…read moreat.

Rent will be raised continuously with no improvement. Pro Tip: Wear muck boots to do your laundry…read more In the last 2 years, the ceiling has been falling in, the stairs have been falling in, there is no AC, the oven has failed, lighting has failed along with pinched wires in fixtures, they refuse to update Receptacles and remain with outdated 2-prong outlets with no grounding, they will ignore emails, have shut off utilities without any reasoning, and have failed at repairing numerous issues in the shower. At this point, the water is just slowly entering into the framing in the wall where the spigot hangs off and the caulking has become disconnected and moldy. Trash was left behind from previous tenants, and the windows are crusted in 6 layers of paint and bugs that require the impeccable force of the Incredible Hulk to open. Same with doors, cabinetry, and walls. My door has been kicked in before and is barely put together with split shims, mismatched screws, hopes, and dreams. Drains clog constantly, temperatures reach 94°F inside, and they prohibit the install of any AC. Not that you'd want to trust the ungrounded electrical wiring to handle high amperage draw appliances anyways. Please do not make the same mistake that I have. PLEASE. Go somewhere else. Save yourself the time, money, convenience, and safety. If there's one thing that my Ex & I could gladly agree upon, it would be that this has been the worst renting experience either of us has ever come across. I say all of this not only as a tenant, but as a person that maintains things for a living. If all my money weren't going to this less than sub-par rental, I would pay you just to not rent from this company.

I had an appointment with Rick Knight at 2:30 to see a property FaceTime as I'm in Los Angeles…read more I waited, and waited and finally called him and he said, " oh I'm sorry I had my days mixed up".... I rushed home to be sure I was here on time for his call and that was his excuse?? I sold Real Estate in the 80's and never once did I "forget" an appointment! Do yourself a favor and find some other agent other than him!!

Never do any business with Rick Knght. He is the most…read moredishonest person we have ever met. We live out of state, and trusted him to manage our single family property. Things were never fixed that we had paid for. He let our home fall into such disarray, after being pulled into court, a Judge deemed our home unfit for human habitation. He does not do any background checks, because a previous tenant did not come close to the financial screening aspect along with numerous evictions. Some of the people he let in would not qualify for a rental in the worst parts of town. It has been over a year now and our home is still under repairs before we can even list it. To date we are getting very close to hitting the $80k mark for the many years of neglect. My advice is to steer clear of him and his company that were involved in this nightmare! They advertise his son works along with him.

This company never shows up to repair anything.. basement been torn apart for over a week nobody…read morehas come back, then was given a eviction notice before the rent was even due.. then the lady in the office laughed saying did you not like the blue tape. contacting the housing authority about this jokers.. see how funny that is..

Hayes reality does not keep houses maintained. Tenet can wait up to and over 6 months to see an…read moremaintenance person at their home. I waited 10 years for newly rented home to be painted as promised and I painted myself Tolites run continuously and replaced my self to save water bill I could go on worse company I've ever rented under

Would give less than one star if possible. I beg you, never do business with these criminals…read more Terrible for the tenants, but worse for the property owners. Our company used their services for a while and it was easily the worst property management experience any of us had ever had.

From the owner: DKM REALTY was our vision for over 20 years.Our kids finally encouraged us to make our dream a…read morereality.We are a family owned and operated boutique Real Estate brokerage specializing in property management and developing investment portfolios in northeast Ohio.We make ourselves available until midnight EST 7 days a week for our clients. Test it anytime!Text 3302684919 tell us your name for property management and we’ll respond.That’s how our service works as well.We want our working relationships with our clients to be long lasting friendships where we make sure we are giving them the personalized service they are looking for.We’ve got a well oiled machine with our management and can add 1 unit or 50 or 100 and it’s the same awesome process.We work full time making sure your investment properties aren’t another job for you.We hope you are ready to join our DKM FAMILY.Text us now 330-268-4919 and we’ll call you right back. You’ll always speak to your licensed property manager. Never just a various staff member.Tell us what is the most important to you- what you have not found in other property management companies and then we’ll show you how DKM works! No admin fees on maintenance.Flat fee per unit per month management fees.Speak to the same person every time you call.We have low vacancy rates.Find a property you are interested in?Scott will go video the property and counsel you with his 27 yrs of construction experience.No need to look any further,we are ready to start today!

My RV was broken into at one of IncaAztec Management, Inc.'s facilities. The person that broke…read moreinto the RV entered the facility with an access code that opened the security gate. The person proceeded to damage the RV and unloaded thousands of dollars of items from it without anyone noticing. This is despite the fact that the incident occurred after 6am and the RV was parked directly in front of a monitored security camera. I have been trying to get the company to respond to my request for compensation for over a month and a half. Instead of working with me to resolve the issue amicably, the company's response is to be completely unresponsive. Businesses will without a doubt run into disputes with their customers. It's how they choose to respond that sets apart a good business from a bad one. Choosing to completely ignore a customer that has experienced a significant negative issue shows which that this company is the latter. I would not use IncaAztec Management, Inc. to manage rental units, nor would I rent a unit from one of its facilities.