They lost 2 pairs of my pants and tried to say I already picked them up. The manager wasn't there to help figure out what happened. Ive stopped by and called MANY times and the manager never seems to be there and won't return my calls. Will never go back. read more

Bad customer service. I brought in my jacket that had a stain. I have been a consistent customer. Rather than hearing about my issue they kept insinuating they were a superior provider. My complaint was not about their superiority, it was about their customer service. The lack of. They didn't call back to notify as promised by the staff. read more

Quick, clean, friendly. Automated process with legitimate receipts. Brought clothes after work yesterday and received them next day at 5pm. What more can you ask for in a cleaning service. 4 stars is fair. read more

I had my work shirts dryed cleaned and altered. A little over priced for alterations, but overall great customer service and very helpful. If you know Spanish that would be awsome for them and yourself; great experience. read more

My clothes have consistently come back with a musty smell every time I have picked up from here. They also somehow look worse and I don't find the prices to be that great. read more

This place is very professional, prompt, and quick. I brought clothes in early on a Saturday and they had it done same day (might have to be there before 9 but good to check with them first). I haven't had any problems with their quality either. And importantly their price is very reasonable. I definitely recommend it. The only downside is that it is popular enough that you may have to wait in a short line to get to the front desks and pick up (drop off is quicker though as you can just put your clothes bag in their bin). read more

What can I say? They make a boring chore easy. Quick drop off, quick pick up...no missing button, no missing clothes. I never worry that I am going to take something out the day I need it and find it has an issue like my other cleaners. Really good prices. I'd recommend them. read more

Will never be going back to this place as multiple garments were stained from their cleaning tools

I am so happy I found this place. Service is great, my clothes are in great condition, competitive prices, The best of all is that they replace damaged bottoms even if already broken. I also had alterations done on some clothing's. Very happy overall. Will be Continue using their services for sure as they also have pickup services as contactless services are provided. 5 stars!! read more

Found Clean Smart highly rated on yelp despite there being several 1 and 2 star reviews and thought why not try it out. It's in a great location for my self and prices are affordable. I was dropping off a heavy load of my boyfriends clothes - 12 dress shirts and 12 pants - so I prayed to god everything would come back clean and brand new. I expected the clothes to be ready in a few days but was told pickup time would be 3pm the next day. Talk about fast! They even took my email to send notification of when it would be ready. At pickup I was told one of the pants had a stain they were working on getting out which is appreciated. No complaints here! read more

I've written very few yelp reviews in my history, all of which have been positive. I've even chosen to not write negative reviews for businesses when their services we're not up to expectations. As the son of a small business owner, I respect that all businesses have off days, thus I truly hope the good ones succeed and thrive. However, I cannot say the for Smart Cleaners after three egregious errors on their part which I just can't ignore and not let my local neighbors know about. We used CleanSmart frequently for nearly a year until they ruined a irreplaceable women's blouse and a men's custom made blazer. Both appeared to be caused by ironing mistakes as well as washing that caused bleeding/staining of another dress shirt. To add insult to injury, they also tried to hide the damage to the blazer by sowing up the battered, shrunken and ripped inside liner of the blazer. After several failed attempts to discuss the issues with management, we decided to take our business elsewhere. It's outside of the Heights, but we've since been very pleased with Oaks Cleaners off of Westheimer. They're expensive but well worth peace of mind for doing business with integrity and transparency. read more

I got a reply which obviously misunderstood the original reply so I'm posting another bad review. The person behind the counter told me they would charge me for dry cleaning, but only do laundry if I wanted. It was that unprofessional attitude and the only concern being for collecting money and not the quality of work that made me go to another cleaner. This place is not a good place to go. read more

This place is fabulous! I brought in this large (white!) sheepskin rug that my English Bulldog had decided was the best place in the house to chew his bones on. To say it was filthy is putting it mildly. Stains, slobber, crusty god knows what...you name it, it was on there. I got it back the next day - clean as can be! And the cost? $28.31. I was floored. Will not be going to anyone else for my dry cleaning needs! read more

You know I usually do not write Yelp reviews but I decided to make an exception.. Originally I was very satisfied with the service since it was a quick turnaround and seemed like this business had good reviews.. The next day I decide to wear one of the pants I just got dry cleaned and I got two massive rashes on the sides of my lower legs.. Not sure why this happened since I am usually not allergic to anything and I have gotten these pants cleaned at other places.. When I approached the business regarding the issue - they were hesitant to give me a decision till they spoke to the owner. Finally, I met with the owner and he said that he did not understand why this had happened when all the products he uses are "eco friendly"- which is perfectly fine but that does not mean people won't have an allergic reaction to it. When I asked for some form of credit because overall I was willing to overlook my rashes (see picture) if they were willing to make me feel satisfied - offer some form of credit for next time since I did spend over $100 on my originally bill.. But the owner refused. Hence my review. read more

Clean Smart - This is one of the rashes on my legs.. - Dry Cleaning Near Me - Houston, Texas

I was torn how I should rate this company. I went there for the first time to dry clean my boyfriend's work clothes and when I went to pick up my clothes 3 days later they told me that the shirt was damaged in the machine and there was a huge rip all the way down the side. However, the owner went out and purchased a new shirt from Brooks Brothers for us within 48 hours to replace the shirt that was damaged. I think this is wonderful customer service and I really appreciate their efforts. That being said, I would not bring one of my dresses or any item of clothing that cannot be replaced to this place for dry cleaning. read more

I have been a customer of River Oaks Dry Cleaning, but I have gotten fed up with how they consistently charge a different price (not to mention, the prices are ridiculous!). I spent an hour or so calling around to get pricing from other companies, and thankfully I called Clean Smart. After reading their reviews and hearing the prices, I decided to give them a try. I dropped off 5 pairs of work slacks - two that are also lined - and I was told it would be 3.89 a pair (totaling $22 after tax). When I went to pick it up, my total was indeed $22, while I would have been charged around $45 at River Oaks. Aside from the price, the other best thing is that I have 2 cats who shed...a LOT. And I swear that black slacks attract cat hair more than anything else, so my pants are typically covered. I got my pants back and to my surprise, they were hair free - absolutely amazing! When I get my pants back from River Oaks, they still have quite a bit of fuzz on them. Overall, awesome place! Looking forward to seeing how work shirts, etc. turn out from them! read more

I've visited Clean Smart about 4 times and I love their prices and service. On my most recent visit, I had 7 shirts and 2 pairs of slacks and I only paid $17 when I picked it up THE NEXT DAY! Can it get better than that? The owner is usually up front and always greets customers with a smile. read more

Here's why I love this place... They're kind, quick, hard working, appropriately priced, and will go the extra mile to satisfy their customer. I've used this place a couple of times and been satisfied each time. This visit they earned their stars. I brought in an array of clothes most of which had the normal wear of the work week, but a few had their fair share of challenges. I had a dress that a previous cleaners put a few stains on from their press worried this was a lost cause. There were also a couple of items that had the misfortune of wearing my coffee. Let's be honest coffee loves my white clothes. We marked everything from grease to coffee stains. Hesitant to glance at the garments before leaving I take a peak. The dress that I thought was ruined from a different cleaners is now spot free and all but two items were stain free. My rocking white dress was still wearing coffee. They immediately pulled both items from the bag and dry cleaned them on the spot. Now I have a perfectly white dress ready for whatever the work week brings coffee included. Thanks for the excellent customer care today! read more

Family owned and operated. I've been coming to this location from the Heights. They are courteous and very prompt. If you think you have lost something, they will do a diligent search. If they cannot get a stain out or notice a tear, they call you. Great service. read more

After discovering Clean Smart, I will not go anywhere else! They have a pretty quick turn around, notify you when garments are ready to pick up via email and are all around courteous. They also do a great job of reviving some of my delicate blouses that have seen better days. read more

Even though I generally do not require the services of a dry cleaning facility, I was unable to get an oil stain out of my khaki slacks. Clean-Smart not only was able to remove the stains, my pants looked brand new. It cost me about $6 to fix my pants and I was ecstatic. That being said, I picked up my pants a day later than their suggested pickup day simply because I wanted to make sure the job was done properly and I don't like to rush things so I can't comment on their timing. Parking lot is small but that really isn't their fault. Arrive before afternoon rush when everyone is coming home and pick up their clothes on the way. read more

Excellent service. I dropped off some button downs that I needed dry cleaned at 7:30am and received an email stating they were ready for pick up that same day at 2:30pm. Fast service, friendly demeanor, clean facilities, convenient location. Safe to say, I will be back. read more

Fast, affordable, very clean and always helpful with difficult material! I had my leather pants in and I had a huge white fur coat !! I must say they work well with us !! My fur coat they discounted because I asked nicely :) the ladies give good customer service and you always receive your clothes the next business day! There's coffee for coffee drinkers while they wait :) read more

I gave this place a try after reading all of the great yelp reviews. I will have to say that was disappointed. As a general rule of thumb, all dry cleaners are pretty much the same and take the garments to same places to be dry cleaned. Thus the actual cleaning itself was fine, as always with most cleaners. My concerns were as follows: I had read several reviews stating that this place was very reasonably priced, this was not my experience. I took four items to the dry cleaners, three shirts and one blazer for a grand total of $16. That is an average of four dollars per piece which is very very pricey in my book. The cleaners was located somewhere with ample parking which was a plus, but it did tend to be a bit busy. One thing that I found useful is that they email you when your clothes are ready and are typically good about getting them done in a very timely manner. However the quality of the service was similar to places where I have paid at quarter of that price. I feel that overall you're paying for the location which is located right on Washington Avenue. Nothing spectacular and certainly not worth the price. read more

This is a fantastic business. I recently had an issue with a linen shirt i dropped off as it was burned alittle from the hot presses that they use. I left it there to be redone and within a few days I recieved a call from the shop saying that it was ready and an apology about the initial job done. I now feel comfortable bringing all of my clothing here and if there are any other issues they will be handled quickly and professionaly. Thank you! read more

This is the best dry cleaners in Houston.. The owners are sweet and lovely and do amazing work.. I did a running job for Kanye west when he was in town. I brought all the stage costumes and some personal things. They went above and beyond on a Saturday. The costumes were all long white robes and came out immaculate.. The wardrobe person complimented on what a great job and those robes get dry cleaned at every city he performs.. They also personally delivered something to the venue I had forgotten to pick up.. They are very reasonably priced and I recommend them to everyone. I live on the west side and take my things to them. It is worth the peace of mind.. Try them once you won't be disappointed.. They will send you an email when your clothes are ready!! read more

We love this because it is convenient, fast, cheap and good quality. We have been coming here regularly for 1 year and no complaints. It is pretty popular and you may have to wait at rush hour. read more

My laundry & dry cleaning is always done correctly. It's a clean environment. The staff are friendly and efficient.

I was in town for a few days, and had to take some garnments to be cleaned and pressed. The service and attention was amazing! I would surely recommend this place. read more

This is by far the best dry cleaners we have used nation wide! Their staff is so nice and very accommodating. I usually have my toddler with me and they insist on us staying in the car and they collect our bag of laundry. My husband and I highly recommend using their services! read more

The staff is very nice. Everyone seems happy to work there. They do a great job and are consistent. If you come here near closing time on Saturday, expect a long line. read more

Picked up my first drop off! Very happy with the service. They cleaned off all the problem spots I had with the blouses. I paid about 37 for 2 slacks, 3 skirts including one fully sequinced, 3 silk blouses. I didn't think it was too high a price to pay for in this area. It's a lot closer to home for me and again in and out service. Highly recommend the place. read more

I love this place! It was my first time, there. Setting up was easy and the woman behind the counter was amazing. She was very friendly and explained everything up front to me from cost to turn around time. Their system is automated (uses a computer system to track clothes) unlike a lot in the area who still use carbon paper and make you hold on to paper to pick up your stuff. They ask for your phone number not you last name so if you have a difficult last name and don't want to spell it repeatedly this is a plus. read more

I had a pair of dress pants and a dress shirt that needed to be cleaned and picked up the next morning. The person at the front double checked and sure enough I get there at 10am the next morning and they're ready. Awesome. read more

Great place for dry cleaning or getting clothes washed. Always professional and on time with their delivery, never have an issue with them. I suggest signing up for their VIP program if you like them, it's much faster to dropoff clothes that way. read more

They have become my regular dry-cleaners. The service is always great, and the turn around time is really fast. Everything is done in house. I really like that. I recommend this place to all of my friends in the area. read more

I have been using clean smart for the last 3 months and both the quality and price of the service has been great. They even replaced the missing buttons that I didn't even think to tell them about. read more

I found this place thanks to Yelp and I'm so glad I went by and left my clothes because I absolutely love it here. I take my white shirts and they always take the black spots out. They are pretty good and great pricing. You also have same day service if you bring your clothes before 9am. I will continue to bring my clothes here and tell people about this business. read more

Great dry cleaners. They notice spots that I didn't even notice, then clean them effectively, for a reasonable price. I wish it were open later than 7, but I get it. The email notifications are pretty nice. No problems at all after using them frequently for a year. read more

Clean Smart always took out stains that I pointed out, and occasionally pointed out and took out ones that I didn't even notice. They've always followed my request, and do a consistently good job. Detail oriented, follows instructions, and performs consistently well at a reasonable price. What else do you want? read more