All I can say is this company has professional that not only give outstanding service but, they are…read moretruly honest! I went to pickup my clothing and they returned my money clip with the cash. I tell you what; they not only give a great service at Wonderfull prices, but they are truely an honest company with honest workers. I weld for a living and get all my work clothing done here along with any alterations/repairs needed. Thank you!!

There are few companies that have incredible customer service …read more.. Susies fits the bill! The male owner ( I'm sad that I forgot his name) He listened to my story about what happened to my suede coat at another dry cleaners. he educated me on the problems with suede. he actually came out to my car and tried to remove an ink stain and I thought that this was above and beyond what people would do... I'm very appreciative of his commitment to helping his customers..

I was looking for a new dry cleaner and saw this one thought I would try it out. The advertise…read morethat they are next day but when I took mine in they said couldn't do next day because of staff. The person working was not friendly and when I went to pick it up it was the same person and she was not any friendlier. When I asked for total cost or estimate when I took them in was told she could not give me a price till work was done. When I picked it up was surprised at the total cost for three items. I found it interesting that there was not price list for basic things. Not sure I will go back.

I am extremely disappointed in the service I received from Marina's. I've been a customer for over…read more30 years and before my parents. I brought a dress in for alterations and the manager, Huyen (sp), was extremely rude and aggressive last Saturday when I dropped it off and raised his voice multiple times in the interaction because I said I don't know about the number of inches. his tone and aggressive body language made me immediately nervous and at that point, I should not have left my dress there. I went to pick it up about six days later and was told the alterations were over $100 even though I was never quoted that price and would not have paid that price. And when I express this to the manager again, he became irate and aggressive, raising his voice and being extremely rude. I pointed out issues with the alteration where the work looked a bit sloppy, and he was unable to cope with my complaints and grabbed the dress rudely and said he was going to take it upstairs and show him my issues and when I said, I didn't have time that I would just pay for it, he became even more upset. During this time another customer walked in and and the manager was respectful to this make customer. As a female, I would not recommend using Marina's any longer as you will receive abusive and unsatisfactory customer service. I don't mind spending the money when it's quality work and you receive a modicum of respect. i was shaking when I walked out and realized I was actually afraid the manager may have physically attacked me had the other customer not walked in. The owners need to do better and vet their employees better.

I took a dress to Valet I wore to my son's wedding after I noticed that I had spilled something…read moredown the front, a huge ugly brownish colored stain on my beautiful lavender dress. Robin called me after two days of trying to remove the stain & explained that she had tried to remove the stain unsuccessfully; however she had one more treatment but it could permanently damage the dress & wanted to advise me first. I told her to go ahead as I could not wear the dress with the stain so prominently showing, which she did & boy, what a great job! The stain is totally removed & the dress is as beautiful as ever! We have been going to Valet Cleaner's for 11 years & are always pleased with their work & the extra care given to our clothes. Valet does great work & their prices can't be beat! Thank you Robin & Valet crew!

I have been using Valet Cleaners regularly for over 25 years, and will continue to do so. I have…read morealways found the staff to be friendly and helpful. Their prices are quite reasonable. It seems like their hours keep changing (but including COVID years...) and there have been times over the past quarter century when I have driven there from my home in the East Mountains only to find they were closed at a time their website said they were open. There occasionally are beggars hanging around the storefront or parking lot.

I rake my business shirts in for military press and starch. They have been friendly and…read moreprofessional, and the work product is good. I am satisfied customer at this point! Thank you to the staff!

DO. NOT. GO. HERE. Horrible service, poor management and over priced…read more When I asked for a quote on my dry cleaning the teenager at the front desk gave me a quote an told me it would be ready Wednesday morning. I went back to the cleaners Wednesday at 1pm and was told that it wouldn't be in until 6pm. I asked if I could pay for my cleaning and the girl gave me a totally different total than what I was quoted. I asked for the price to be matched to what I was quoted in the first place...totally fair in my opinion. At this point she rolled her eyes at me, began raising her voice and went so far as to mock me. I called management and she told me "That's the price and I can't do anything about it. What do you want me to do? Give it to you for free?" Nope...not what I wanted....just the price that YOUR employee quoted me. It's no wonder the snarky teenager at the front complained about the place being "Slow" when I dropped my stuff off...terrible business practices. I would advise anyone needing affordable dry cleaning returned in a timely manner to go somewhere else.

Needed a fluff and fold service near my hotel and this was the closest I could find. We called and…read morethey were super friendly. They had our laundry done within an hour and a half. Great customer service and they did a great job as well!

I've lived in a lot of cities and used many a dry cleaners but I have to say, Route 66 Cleaners is…read morethe best one I've ever been to. I no longer live in Albuquerque but the quality of their work still sets the bar and I always find myself comparing other dry cleaners to them. Always friendly, incredible reliable, accommodating and willing to go the extra mile to get it done right. I travel a lot and use a big backpack, which they would always clean on my return, turning the dirt ridden sack into a brand new bag! Love Route 66 Cleaners and hope to find something comparable where I live now, but still searching.

Don't buy expensive leather/suede garments if you are not willing to pay for a professional…read morecleaning process, leather/suede cleaning process are not cheap. Dont expect to pay less then 50.00. Great service!!

I could not find the business hours listed anywhere. I ended up driving over here to find they are…read more closed on the weekends. Hours on the window are: Closed Sat and Sunday Open 9-4 M-F

Incredible unprofessional owner who cannot stand by his company's commitements…read more I contacted these folks to take on a large job leading into the memorial day weekend. I rang them with 4 days lead time for the job. I have an elderly mother in the Albuquerque area that I take care of from 1000s of miles away so I rely on good yelp reviews and clear communication from businesses I contract to assist with things she needs done. This past weekend an exterminator found 3 bedbug carcasses in one room of her house and advised that we do a proactive full treatment to prevent any real issues. Part of this treatment plan requires that all textiles in the home get a deep cleaning in hot water or dry cleaning. I contacted this business and the lovely lady Suzy(?) at the reception took down all of my information and understood the situation and the ask. She told me she would verify with the business owner that they can take on the job. They called me back and said they could do it. So I setup a pickup for today (friday leading into the memorial day weekend). We have an exterminator coming by tomorrow to complete treatment. But, when the delivery guy gets there to pick up the laundry he calls his boss to say it's a lot of stuff. I had been clear it is every article of clothing and linen she owns. It's 6x 20gal trashbags and 3x 10gal trashbags full of laundry. Last minute, the owner calls me back and waffles before finally deciding he doesn't want to take on the job. Now I'm stuck trying to scramble and find someone last minute who is professional and stands by their commitments. I offered to pay any overtime or additional charges but the owner refused. Suzy the receptionist earns an A+ for being a pro, polite, and courteous. The delivery driver and the owner earn an F for being terribly unprofessional, backing out of a commitment and leaving my elderly mother stressed out. Kind of a dick move. Can't recommend these folks at all.

Well I removed my old 4 rating DON'T get me wrong ; I this…read moreplace but this particular review is because I WANT THEM TO GET THEIR HOURS STRAIGHT ‼ Since they moved I have noticed that online it lists 9-3 everyday but when I come to the new location it is 8-3 so DON'T ask SERI !!! She has not been corrected and shows it open till 6‼‼‼ So your service is an easy 4 star but you HAVE TO CORRECT ONLINE INFO ‼‼‼ITS FOR YOUR OWN GOOD

We have been going to Granbury for 8 years. We now live in the NE Heights and tried cleaners here,…read morebut it was MUCH more expensive and not as perfect. It is so reasonable that I throw my sweaters and non-work blouses in. They always greet us, "Hello Mr. and Mrs. O'Neal." Worth the trip! Thank you!

This dry cleaner does a great job on clothes and comforters. Thought their prices were reasonable…read moretoo.