I highly recommend this place for alterations. I had a pair of brand name pants I needed hemmed and…read morefound out this local dry cleaner does alterations. They did a great job and even have a drive thru for fast and corona friendly service. The customer service was wonderful. They answered my phone call and questions kindly and honestly. I called a few other places all of which were much pricier and shorter on the phone. When I brought in the pants they welcomed me and were efficient and thoughtful. The owner allowed me to try my pants on in the closet and helped me pick a length to work with both my sandals and sneakers. She was so fast I will admit I was a bit nervous about how they would turn out and if they would be the right length. However, she promised them within 5 days. When I returned to pick them up she was ready and so fast to grab them. The pants themselves were the perfect length and the hem looked legit. She also did a great job tucking the hem so it wouldn't unravel. I was very happy and impressed and will definitely go back for future services.

We had a terrible experience with the owner. My shirt was cleaned here, and the back of the shirt…read morewas torn about 6 inches. When we brought this back in to let the owner know, he denied any wrong doing and claimed it was either torn by us, or that it was due to the shirt being "old." It was the way he responded that surprised us, as there was no sign of care for the customer. He told us to go elsewhere for our cleaning services, despite being clients for 8 years. Consider somewhere else with better customer service.

So far, so good! Brought in some men's dress shirts to be laundered/pressed and feel the service…read morewas great. Quick turnaround (2 days) and they are able to get it done next day for a rush charge. A little pricier than what I'm used to ($4.75 per shirt) but every other cleaner I've tried since the pandemic is about a 7 days turnaround time. PS. Staff is super friendly and I like the text updates!

The hem/stitching for my son's baseball jersey sleeve came apart right before a big game. I filled…read moreout request a quote on Yelp and one of their managers replied to me shortly after and offered an exception to get the work done same day. Everyone I met from this business is kind and genuine. I spoke directly with the seamstress and she completed the work in 15-20 min and work quality was great! Thank you for accommodating and saving the day.

We needed to get a blood stain out of our down comforter and after some research we decided to give…read moreCC a call. They explained their approach, the average cost, the possibility that they might not be able to get the stain out, the price and that they could get it done within 3 days. Their location is a bit of a drive, but we were hopeful by their response and the overwhelming positive reviews. Well, we got a text the next day that our comforter was ready for pick-up. We felt discouraged, thinking that they were unsuccessful. But far from it... they even took the comforter out of the bag, inspected it carefully and gave us the thumb up. The stain was gone!! They even carried it out to the car. We are totally impressed with their customer service, their quality of work and are definitely recommending them to anyone who's looking for outstanding service. 10 out of a 10

The staff here are so kind and their prices are amazing for the quality! We're so happy to have…read morefound a good, reliable dry cleaner! Can't wait to come back! Thank you Classic Cleaners.

They did a good job I wish I would've told them I don't dry…read moremy shirts but that's not their fault. Good job Highly recommended

Laundry Out responded to my request for service by saying they could not accommodate my request…read morewithin the desired time frame. I selected the "flexible" option from the project survey on Yelp. I responded and said my timing was flexible but never heard back. On the plus side, I'm now a client of a competitor on the East Side ( Snoqualmie Suds ). They are responsive, professional and provide great service. I found them from the same Yelp project request.

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

I had some blankets and comforters dry cleaned with Tumbl, and I found that they provide a great…read moreservice! Steve at Tumbl is great at responding quickly and offering fair prices. I also really appreciate the pickup/drop off service! If I went to any other dry cleaners, it would've been less convenient and more expensive for me! Go with Tumbl!

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

n town for a long weekend and needed some laundry done quickly after travel delays. Rinse picked…read moreeverything up Saturday night and had it ready the next evening at 7pm. Everything neatly folded. Our hotel didn't have guest laundry, but even if it did, I'd still use it to save time.

I sent off some clothes for a light cleaning, nothing serious. They came back smelling putrid - the…read morecleaner had clearly reused solvent and made my clothes reek of other people's body odor! Rinse agreed to clean them a second time, and once again they came back with a gag-inducing stench. The most disappointing part is that Rinse will not disclose where it takes your clothing, so now I'm stuck not knowing which cleaner reuses solvent. Will have to get them redone somewhere reputable.

I was very sad to learn that the prior owners were retiring but happy for them of course :-)…read more New ownership, Thuy-An and her team, continues to impress!!! They're welcoming & the quality of cleaning has been consistently excellent. They're making thoughtful updates and are focused on doing things right. I'm glad to see such care put into both the service and the results during this time of transition. Highly recommend!

Great service on laundry, dry cleaning and big items like duvets. I would recommend them to anyone…read morein the Bellevue area.

My husband have been using this cleaner for several years now. Three years ago, we moved away from…read moreit and he keeps coming back. Great service. Plenty of parking and price is reasonable. The people are the greatest!!!!

Avoid this place. They ruined my favorite button-down shirt. It used to be purple, but after their…read morecleaning it was a sickly shade of bright turquoise. I liked it for its color. Now the color is different. I am pissed. If you care about your clothing, go to another cleaners.