Mr. Cote is very knowledgeable, professional and kind. His staff is friendly and helpful. I had a…read moregood experience with getting my hearing aids.

I replaced a hearing aide after having recently moved from out of state. Based on the many positive…read morereviews, I went to South Bay Hearing and Balance. Having the comparison between my purchase five years ago and now, I can without reservation recommend this business. The Audiologist, Gary, is a professional with valuable experience to ensure the best outcome. The office staff, Lily, is friendly, efficient and reinforces the genuine care for each client.

I had my hearing exam here and bought my hearing aids here and I'm completely satisfied with them…read more When I've had problems I've received repairs at no cost.

Care quality is always awesome! And always a great office experience! Thank you Ryan at Bonita…read moreHearing! Cheers to you!

I highly recommend Oliver Audiology for hearing testing and treatment. Dr. Oliver is very…read moreprofessional, kind and patient. Her staff are very welcoming and accomodating. I especially appreciated working with Dennise at the front desk. I resisted getting hearing aides (for too long). Now that I am utilizing them, I feel much more present in my world. The office is conveniently. located off the freeway in Old Town and there is always plenty of free parking in a covered garage.

Top notch practice. Had a relative in town and her hearing aids stopped working. They assisted us…read morequickly and fixed the issues on the spot. Very professional practice!

I rarely leave negative reviews unless the experience is genuinely concerning. Unfortunately, my…read moreinteraction with Sonus Hearing Care in Chula Vista was extremely disappointing and unprofessional. The receptionist, Bertha, was rude during our phone conversation and ultimately hung up on me while I was trying to seek clarification regarding my mother's diagnostic follow-up. Instead of clearly explaining that my mother simply needed to follow up with her ENT physician, the communication was vague and alarming, leading my mother to believe she may have a serious medical condition. Proper patient communication is critical in healthcare, and this situation was handled very poorly. What made matters worse was being told that "next time, come with your mom," rather than providing a respectful and clear explanation over the phone. After the call was disconnected, I attempted to call back multiple times and received no answer. My associate then called from another line, and the clinic immediately answered on the second attempt. Dr. Hohner eventually took the call, but instead of acknowledging the receptionist's behavior or attempting to de-escalate the situation, the response felt defensive and dismissive. At no point did I feel that accountability or professionalism was demonstrated. Given the clinic's already low public rating, I now understand why many patients appear frustrated with their experiences here. I sincerely hope management reevaluates staff professionalism, communication standards, and patient relations moving forward. For anyone seeking hearing care for themselves or their loved ones, I strongly recommend looking elsewhere for a clinic that prioritizes professionalism, compassion, and clear communication. Based on my experience, I cannot confidently recommend this facility to others, and I will not be returning.

Absolute garbage service here including from The manager? All she cares about is making money, and…read morespeaks to people as if they are below her... TRULY SAD. People like her do NOT have the heart to be in any health care associated business. Elaine, I highly encourage you to reevaluate your business and your demeanor- or retire and let someone else with compassion take o. The whole office in general is unprofessional, you won't even get greeted or treated with respect. Take your business elsewhere, especially when caring for your loved ones. EXHIBIT A: This place really is something. I'm sorry Tyler, but when I receive messages like this- I have no care to talk to anyone there. Especially when your manager disclosed someone else's personal info because for the record I'm not the person she refers to in a message she sent me from her personal account- I've uploaded the picture. That's pretty concerning.. and this message is ridiculous. I'm happy, don't need her condescending words. I left a review about your business and not looking for A cyber bully situation. Like I said, get a manager who doesn't think she's above everything.

Service is exceptional here. The employees are very courteous to my grandmother and are very…read moreaccommodating and great communication!

Best hospitable people in this line of work I've ever seen. I love how they took care of my mom…read more Very professional and make you feel at home kind of staff

I have been working with Walter for many years now and as an insurance broker, it is extremely…read moreimportant I refer my clients to providers who give them excellent service. I have referred over one hundred of my clients to Walter and his team. Every single one of my clients has had an excellent experience. The majority of my clients are Spanish speakers, and even with a language barrier, Walter finds a way to make them happy. He is one of the most caring, knowledgeable, and professional individuals I work with and I would highly recommend him to anyone that is experiencing hearing loss.

From the owner: Locally family owned and independent! The Hearing Experience is owned and operated by Walter and…read moreSuzanne Kelly - being family owned means that the second you walk in the door, you become a part of our family and we treat you as such! Being independent means that we are not "tied down" to one specific manufacturer. We offer free trial periods and have access to all the latest technology makes/models of hearing aids - giving you the ability to truly customize your hearing aid selection process and aid in a dramatically higher success rate. - Over 35 years experience! - 45 day no risk trial period! - Access to the latest technology available in tiny Bluetooth hearing aids! - FREE no pressure hearing aid evaluation, including hearing testing at no additional charge! - You may qualify for free or low-cost hearing aids through your insurance - we are in-network with most insurance companies and can verify your hearing aid benefits for you! Call (619) 349-5410 today for your free hearing assessment!

I have an on-again, off-again condition that has been annoying the hell out of me for years. I had…read moreseen other ENT doctors before and was always left disappointed. I was referred to Dr. Carlos Jimenez by a friend and he was thorough. Used the fiber optic scope on me, collected a swab sample and viewed my CT scans that another doctor had ordered. (If I did not have existing CT scans I'm sure Dr. Jimenez would have ordered them.) Bottom line, the swab sample results came back and in conjunction with the CT Scans, Dr. Jimenez diagnosed and treated me. Finally, after seeing several ENT doctors! I would definitely recommend seeing Dr. Carlos Jimenez. My only issues: parking can be difficult and they only accept cash or check. No card machine available. Also, it is an older looking office, might want to update the interior. So, minus one star for all of these. Keep in mind, though, Dr. Jimenez got the job done!

My personal experience has been great! I had excruciating and debilitating ear infection & pain…read morethat urgent care could not help with ( I won't mention which one because they simply were no help at all), I found this office since its in my neighborhood because I needed an option since urgent care's treatment was a no go. Scheduling was able to fit me in quickly. Front office was very helpful and professional. Dr. Jimenez took great care of me, I was in and out quickly feeling much better, and actually heard by someone in regards to my pain & symptoms. I recommend this office to anyone wanting to receive great care.

I bought my mother Hearing aids here and they are worthless. We have been back many times to have…read morethem adjust and the audiologist will not turn them up. My mother's quality of life has gone because she cannot hear. Although they are very nice they do not listen to the family as to the clients needs.

We have been going to Costco Hearing Aide Center and working with Carolina for several years. Her…read moreservice is outstanding. We may need to wait longer to get an appointment with her, but it is definitely worth it. The other lady who works with her is helpful and friendly as well. Carolina is so knowledgeable, kind, careful, and patient. My mother has purchased two sets of hearing aides in the past ten years. She upgraded to a Costco brand that syncs with the television and phone, so she can hear more clearly. We can turn down the T.V. and she can hear without any problem. She loves her new hearing aides, and looks forward to seeing Carolina when we go in occasionally for tune-ups or cleanings. We feel fortunate to have dependable, highly professional, pleasant service!

The owners are kind, professional and qualified. My only…read moredisappointment is somehow my follow up care never got on the schedule and thus never happened I had never been told to check in every 3 months. When I realized I needed help 4 years had passed and I was informed my hearing aids were past warranty. Now I would need to purchase new ones which I can't afford. I would have gladly complied to come in for those check ups had I known to. I would think that somehow in that time post my purchase that someone would have noticed I had not been serviced. Basically I fell through the cracks. Very disappointed in end result.

Cindy and Lee are great! They are friendly and knowledgeable. The hearing test was more thorough…read moreand complete, versus other offices I've been to. Also, Cindy really listened to my needs to find the right hearing aids. I'm in my 40s and my needs are different from someone older. If you are looking for someone who will partner with you to find the best fit, best ears ahead is the way to go.

Fantastic attention to detail not only with people skills but testing and validation of hearing…read moreinstruments. Prices and warranties are great with a great selection of top name brands. So glad I found this audiologist!!

If I could give more than five stars....I would!! Alec,…read morefrom West Coast Audiology is the best. So knowledgeable, patient and informative, and very reasonably priced. Just broke down and bought my second pair of aids from Alec. Eight years is a long time, but the service i got out of Alec, and my Siemens Life 5mi was excellent. At Alec's recommendation, this time got two Phonak Audeo P aids. Alec spent two and a half hours fitting and demonstrating the aids. Alec is more concerned about my hearing health, than making a sale. Service, selection and quality....he has it all!!