We had a leak from our master bathtub into our kitchen downstairs through a can light. Plumber came out and fixed the issue very easily but recommended we reach out to a restoration company so they could inspect for water damage since we weren't sure if there had been any pooling in the ceiling or anything. He recommended Clear Coast Restoration. It was another week or so before we called them and they said they could come out the following Saturday. It had been a very slow dripping leak so we weren't too worried but they called back a couple days later asking if they could come later in the evening the next day to make sure there wasn't any major damage. Dillan (sp?) drove all the way from Rancho Cucamonga on a Monday night at 6pm to come and check this out! We live in Rancho Santa Margarita and despite the similar name, they are NO WHERE NEAR EACH OTHER! He was so kind and tested for moisture both upstairs and downstairs and even answered some questions I had about a creaky, warped floor. He had an ugly commute to our house and then drove all the way home for NO business! He was so kind and I felt so bad for having him drive all the way out here, only to find everything was totally dry! If we ever have a leak or restoration work that needs to be done, we know who we're calling. If they put this much effort into a possible job, I can only imagine the quality of their customer care when it's a real test of their craftsmanship. Thank you for driving all the way out to us and taking the time to inspect our (non) issue! read more

I can't believe it took me so long to write, but Jeremy and Clear Coast Restoration did the most fantastic job ever I am so happy with their work and working with them. My place looks so fabulous. We absolutely love it. Thank you again. read more

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We had a water leak and Jason from Clear Coast Restoration came out the next morning to help us assess the situation. He was super informative and insightful. He went through the entire restoration process with us and answered all our concerns involving insurance. Although we ended up using another person for the job, I would still like to thank him for his time, professionalism and kindness. read more

When a pipe burst on our air conditioning unit and flooded our basement Clear Coast came out immediately to assess the damage and worked side-by-side with us to get our insurance company to cover ALL DAMAGES. They involved us in every step of the process and did an amazing job restoring our entire basement and our kitchen floor. Everything came out beautiful. I cannot recommend them enough! Thank you to everyone that was involved in the process! read more

I had a sudden flood and I was skeptical to call my insurance company. I had called clear Coast restoration and they came out the same day. They called my insurance company and knew exactly what to say so the claim wouldn't get denied and my damages would get covered. They set up containment and removed the damaged materials. dried out the section that was damaged and was able to put it back like nothing never happened. It's not fun when you're home floods but it's nice to know that someone is on your side and knows how to coordinate with your insurance. Hopefully this will never happen again, but if it does so I know who to call. read more

Clear Coast Restoration company was Great! Great! Great! From beginning to end. Quick to come with emergency dry-out equipment after our dishwasher burst a line and flooded our kitchen. Owner Jason was quick to look for other water damage. Found water that flowed under the wall to the living room carpet. Jason was also present and conferred with Insurance claim adjuster to make sure no damage was missed or underestimated on the claim. This was invaluable!!! We were overwhelmed with the damage to our house. Didn't know what had to be done next. Clear Coast knew and made it happen. We are extremely happy and satisfied with our new kitchen. Clear Coast coordinated next day testing for asbestos and lead presence required before demo. Abatement and demo began by Burns Environmental a few days later. Our house was protected from the huge, huge mess and contamination of cabinet, tile countertop removal, wet flooring, wet drywall and insulation removal. Clear Coast quickly sent in their rebuild construction manager Jeremy to help layout and plan new cabinets, countertops and flooring. There were so many decisions to be made for the kitchen, and I was caring for an ill family member at the same time. Jeremy was patient and very helpful. He referred us to a local supply house to get us started. As we made decisions on new cabinets, countertops and flooring, Clear Coast continued with all the little things- like daily monitoring the dry out equipment with great support from Leslie in the office who checked in with me several times a week to coordinate who was coming, when, what for and made sure the rebuild was progressing. They had to schedule the abatement testing, demo, drywall repair, painting, countertop measuring, fab and install, flooring install and so many details in between to keep the rebuild from stalling out. WOW! Every craftsman that Clear Coast sent to rebuild their part of our kitchen was professional and had outstanding skills. Each treated our house like their own. I was able to relax and trust the job would be done well. That was a big deal to me, to turn our house over to strangers. Jeremy, the rebuild construction manager was always present and coordinated with me on the never ending details. He kept the job moving along. We were never left wondering what was happening. After cabinets were installed 2 weeks early, Jeremy quickly scheduled the quartz countertop team to measure and fab. Before the install, Jeremy came and laid the 5/8" plywood for the countertop support and determined the cuts for faucet, and assured that proper support for the cast iron undermount sink was in place and got so many other things ready. It was obvious he knew what he was doing. The quartz countertop and backsplash install team had a smooth install. Everything fit. 45 degree seams are invisible. Salvatore and his install team did an incredible job!!! Flooring team came next for the new porcelain plank tile. The lines are straight! The curve is perfect. Jeremy helped me choose the grout color. Thank you. It's beautiful! Lastly, Jeremy did not hesitate to return to complete the list of final installs -faucet, sink plumbing, garbage disposal, sink light, move in stove, frig, switchplate covers, tons of little things. Victor did a great job with the baseboards and floor trim. Everybody that we watched work on our home has done an excellent job. We were impressed with the quality of the craftsmanship. Thank you Clear Coast Restoration team for a job well done on our 40 year old home. Jason Pierce - owner, Leslie - customer coordinator in the office, Jeremy - Construction Manager, Greg- drywall craftsman extraordinaire, Victor - painter with an incredible skill set, Salvatore & quartz team for their attention to detail, and last by not least, wow - the flooring team who got every line straight! (I'm sorry I didn't get your names) Thank you to all of you. SIncerely, Sharon O'Brien read more

Please DON'T NOT be mislead by this company's 4.5 stars review. I can show you better than I can tell you. First, Jeremy is a horrible person to conduct business with. He's the one who canceled the work on my bathroom without any reason or notification. My insurance company called and advised me to find another company because they were advised by clearcoast that they were no longer working on my bathroom. Basically I have to start over with getting estimates and search for a company who will come in and pickup from where they left off. This is just not right. Clearcoast knew exactly what they were doing once my insurance paid them $6100 (excessively inflated) to dry out the floor they took the check and ran. They demolished my bathroom 2 months ago and for no apparent reason decided to cancel the job and not come back. I'm a senior citizen living in a retirement community how and why do you prey upon innocent people. Remember KARMA read more

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Had a major emergency leak and within hours the Clear Coast team arrived and started taking care of the mess. I was so overwhelmed at first so they even went out of their way to find the right plumber for me. They walked me through the process several times and answered all my questions. They were thorough, efficient, patient and professional but with an added personal touch. I felt like I was being taken care of by family. I would 100% recommend Clear Coast to any friends or family...and if needed would definitely use them again. read more

I just can't be any happier with Clear Coast Restoration! Steven and Mike couldn't have been more professional in the handling of the situation I had going on in my condo. I highly recommend them to everyone who needs to fix a water damage problem in their home or dwelling. Thank you guys very much and I know each problem is different but please give them a call first, they are honest and friendly. read more

Richard and Reuben were the guys that came out to our house today to demo some water damage. They were pleasant and efficient. I had questions and they answered them all and explained the process step by step. Even though it was a demo it was eay less mess than I thought and they removed the damaged items and kept then mess to a minimum. Also they were fast. They took everything away and sanitized before leaving. They explained how the fans would work and for how long. Good workers. Appreciated their hard work. read more

Clear Coast Restoration - Damage Restoration Near Me - Rancho Cucamonga, California

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I absolutely love the work of Clear Coast. I had a hot water slab leak. The crew came out on a weekend and started the drying process. They interacted with the insurance company and helped process the claim. They walked me through the reconstruction process. The kitchen is currently being put back together within the insurances budget with upgrades and we hope to have it completed very soon. We couldn't be happier at this point. We will update as the project finishes!! read more

I'm terribly disappointed. I had a kitchen sink leak. This company came out removed, the cabinets, the back board (drywall), insulation and covering of the concrete floor underneath the kitchen cabinets. The pictures below are how they left my house. They REFUSED to replace the drywall/plywood (backboard), insulation and covering for the concrete floor that "they" themselves removed- because I did not want to use them to resurface or paint the cabinets. They were the first person I called however, I did not use them because when I spoke to Jeremy initially asking for samples of stain or paint work he advised that they don't paint or resurface cabinets that they only provide/install NEW cabinets. Weeks later I was contacted a second time by a young woman, (AFTER I already started looking for someone else who could repaint, resurface or stain my cabinets) and was told differently, I explained that Jeremy said they didn't do that type of work however they then sent over a couple of pictures of previous jobs but I found it odd that I was initially and specifically told they only install new cabinets. I wasn't given any options other than new (which is much, much more expensive and more than what I needed as the leak only damaged the cabinets under the sink) I would rather go with a different contractor for my cabinets, one who will actually come out to my home with a book full of examples of their work, and different options for custom features, stains and pricing for each scenario. None of which was offered to me by Clear Coast. I assumed they would still come out and finish the work underneath the counter which is completely separate from the cabinets. I was told Jeremy would call back to schedule. However, Jeremy called me back advised that because I didn't hire them to install the cabinets they would not finish under the sink. I was truly hoping for a different outcome. As I now have to find someone to do this portion. Very very disappointed. read more

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The quality and service is great. Mike and Steven came out and reassured my concerns as to the water damage in my kitchen. Once Mike explained the process of what his company does I felt at ease and I understood what needed to be done. The dry out process went very well. I am now on my second phase as to reconstruct my kitchen. I am now working with Jeremy and Jovany from Clear Coast restoration. I really appreciate their hard work and effort to satisfy their customers. read more

Our hot water tank pipes ruptured on March 12, 2023. Clear Coast immediately responded to clean up and dry out the damaged areas. We found their employees to be professional and concerned about getting the job done right. For the most part we were satisfied with the service but we were especially pleased with employees like Frank, Lorenzo, and Yovani. Frank went the extra mile to make sure that the completion of the project was made on the promised timeline. He, as well as Lorenzo and Yovani, are true craftsmen in every aspect of the term. I am extremely pleased with the quality of their work and the appearance of our home. Donna R. Ward read more

I highly recommend Clear Coast to anyone that needs a professional, honest, reliable, and great customer service company. I called Clear Coast Restoration and within 2 hours Clear Coast was at our condo assessing the damages, taking pictures and installing equipment for moisture and air purifier. This company truly stands up to their slogan... "When Disaster Happens We'll Be There For You". Not only do they respond quickly, but they do tremendous work! read more

Back in March, our second floor shower drain started leaking into our living room. We worked with Clear Coast to correct the leak and convert the shower to a tub. We met with Erik, who helped get the process started by taking measurements and creating estimates. Erik was upfront and very knowledgeable about the process. Our project manager was Shane, who was very professional and easy to work with. He was easy to contact and always communicated with my husband and I. All of the subcontractors were on time and very professional. When I say on time, I mean on the dot. Every one we worked with from the tile guys to the plumbers, even the demolition dudes always left the home clean. Prices were competitive and fair. My husband and I would highly recommend Clear Coast Restoration! read more

Clear Coast Restoration - New cast iron tub installed with modern subway tile, and marble herringbone shower niche. - Damage Restoration Near Me - Rancho Cucamonga, California

Steven, Ruben , Rich and Mike are awesome. They awesome at demo! They were concerned that I would not trip over the cords to machines. They also informed me step by step the next procedure and made sure I understood and asked if I had any concerns..They were also funny made me laugh. I am truly grateful and appreciate everything they have done. I recommend this company to anyone who may be in need of this type of service. Especially this crew. read more

Clear Coast was recommended to by the Plumber after a messy toilet plumbing problem. The response from Clear Coast was rapid and the service was great. My tenant was happy with the explanations of what was happening, how long the inconvenience of fans and other equipment would last and what to do if she felt she needed a break from humming of the equipment. They kept to the schedule that's outlined, showed when they said they would and removed equipment as promised. I worked with Mike. I also enjoyed working with the office staff. They were very patient and courteous. I would use them again and recommend them to others. Jacqueline B. read more

Highly recommend this company! Posted a question on FB and the owner reached out to me. I was concerned about water leaking from my attic to my second floor bedroom. He sent out his technician, Devin to assess the potential water leak. Devin was punctual and professional (immediately retrieved shoe covers when I asked if he would shoe covers in my home). Outstanding communication from the owner and his technician. Thank you gentlemen! read more

These guys are amazing! I was so impressed with the demo and mediation. It was a very smooth process, but Jeremy's team is took my breath away. My new kitchen is so beautiful and they had it finished earlier than promised. The entire team, painters, demo, flooring, countertops were so professional. Always on time. Never left a mess. I cannot thank Clear Coast enough. I am thrilled with the results. Thank you so so much!! read more

Clear Coast Restoration - Damage Restoration Near Me - Rancho Cucamonga, California

Im writing this review because Mikes demo team deserves to be recognized. I was highly impressed with Mikes team, especially Richard and Ruben. These guys did a fantastic job precisely cutting out portions of the walls, flooring and upstairs carpet after a flood. Richard is a perfectionist and I would highly recommend these guys for a demo job! They are professional, respectful of the property, did a fantastic job tearing out and cleaning up. read more

I have nothing but great things to say about CLEAR COAST RESTORATION. My kitchen was all but destroyed by a flood from my second floor bathroom and Clear Coast came to my rescue. From beginning to end, the Clear Coast staff were all efficient, hard-working, courteous and professional. The workmanship was truly outstanding and every detail was expertly constructed. Although all of the Clear Coast staff were excellent, certain people really stepped up: Frank, Victor, Paul, Jeremy, Clyde, John, Lana and Malia are all true professionals. Clear Coast Restoration did a fantastic job for me and I highly recommend them! read more

We recently moved into our new home and suffered a bursted water heat and roof & ceiling water leakage. While working through the pains of home warranty and home insurance we found Clear Coast who helped us tremendously from reporting a claim, water restoration, and getting to work quickly. We are looking forward to getting our home back in order and glad to have Clear Coast's support. Special shout-out to Steven, Ruben, Devon and Jessica! Thank you so much! read more

We have recently dealt with the mitigation side of Clear Coast for our insurance claim and we are beyond satisfied. The project manager/contractor, Mike S., and his entire crew have been nothing short of exceptional. Very professional, very friendly, very courteous, very clean, very quick. Demo went so smooth, I couldn't ask for a better experience. They took the stress off of me and my family in this very stressful situation. I really got the feel that they care about the customer and my satisfaction is a top priority. Highly recommend! read more

Our upstairs toilet had a leak, the plumber suggested this company. They came out a found some water damage in the drywall and the base of the vanity. They dried out the area, and demo'd the wall and vanity. They gave the insurance company three different estimates for water mitigation, asbestos testing and finally the remodel. With our bathroom demolished, no toilet, sink, or floor (which by the way they ruined, jack hammering the floor, punching big holes in the framing)...we could not get a hold of them. We called, texted, and emailed five people in the company - Christian (response manager), Shane (project manager), Ashley (front office), the drywaller, the demo guy and even the owner of the company Scott. After 2 1/2 months NO ONE would contact us to get the bathroom remodel started. We finally hired another contractor who completed the bathroom in one week and paid him as well as buying all the bathroom materials. We were certainly surprised to see that Clear Coast sent us a bill for the remodel?!? We asked numerus times for line by line invoice of what we were being billed for, never got it. They then threatened a lien on our property...saying they can collect 10% of the amount negotiated with the insurance company...my question is do they avoid doing the work to collect the 10% of all estimates? They are not responsive, only got a call once from Ashley saying we had a bill to pay. They will lie to you, promise work done that they do not complete, very unethical...they know they did not do the work and hide behind their contract. I think after 3 months of having your bathroom ripped up and unusable with absolutely no response it is understandable that you hire someone else. They did not do the work, then threaten the lien...injustice. Do not use this company! read more

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They ruined my whole kitchen. The flood water didn't do HALF the damage they did. Look at the holes in the moulding. They staple gunned my brand new moulding! Look at how they left the floor! Yes I had to have Thanksgiving looking like this. Also they put the cabinets back in, and now the kitchen window will not open or close! I am turning them over to the BBB. Absolutely not professional and left me with a totally jacked up kitchen. And are they coming to fix anything? NOPE. I guess I will have to buy my own new moulding and have it installed. I guess I will have to buy a new window and have it installed. This company is trying to ruin me, I swear. read more

Clear Coast Restoration - They expect me to live like this until after the new year. - Damage Restoration Near Me - Rancho Cucamonga, California

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Our bathroom tub had a massive leak that caused water damage from the 2nd floor all the way down to the kitchen which is directly below the tub. I called my plumber and they immediately referred me to Clear Coast, which they actually came out the very next day. Unfortunately they had to do demolition in my entire bathroom, half of the kitchen and a portion of my dining room wall because of the water damage but they were extremely professional, thorough and responsive. Mike, Jessica, Steven and Reuben were all very professional and knowledgeable and knew exactly what they were doing. I especially appreciated Jessica taking the time to guide me through the claim process with my insurance company. They haven't completed the entire job yet as we're still waiting to clear up some insurance issues but I'm confident they will complete the job and I'm looking forward to getting a new bathroom and kitchen! Thanks guys! Five Stars from me! Oh and shout out to Marie the receptionist who keeps the office running smoothly! read more

I had an emergency situation and clear coast came in and took the time and explained everything and had the knowledge to help get the ball rolling and work done in a promptly manner. They even delt with the insurance company that was not making our situation easy. They went above and beyond in every way .They even explained how the process works every step of the way. Mike was so amazing and saved the day in many ways . They answer calls return messages right way. They work with your schedule and are on time and are so nice. They do wonderful work and got the job done quickly. I would highly recommend clear coast for everything you need. You definitely will not be disappointed. Super happy Thank you clear coast! Julie Tessier read more

Our toilet had soft stoppage and quickly got a hold of my best plumbing technician and they arrived within a couple hours. The damage done by back up was so bad that I needed to have it restored asap and called these clear coast restoration and they responded quickly and restored my damaged areas quickly with no problem. They explained all that needed to be cleaned up to avoid molding built up and identified all areas that was contaminated with sewage water. I would recommend this company to any one that is considering a restoration company any day. read more

Clear coast is the best! Our AC backed up and flooded into the house and Mike from clear coast helped us from start to finish! His whole team is very reliable and knowledgeable! I highly recommend! read more

John came out on short notice and was honest with us saying we got lucky and wouldn't need any service. Explaining it was an easy fix and didn't charge for coming out. It's great to know there are honest hard working guys out there after a couple of negative experiences with technicians. Bonus points: offered to wear a mask and was really nice to my dog even though he's a little bit jumpy. Thanks John! From Laura and cal (the dog) read more

We had a small leak in our kitchen that turned out to be not so small. It required the removal of the whole floor downstairs and part of the kitchen wall. Lead tile was found in testing and insurance required it to be removed. Clear coast got to work right away. Packing, demo and mitigation were all done and Jeremy worked with us to make sure we had the house looking the way we wanted it when this was all over. They are very trustworthy and we would use them again. read more

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Just a small addition after Jason's reply: Not once were there issues with my insurance company. I got an initial payout as soon as Traveler's estimator dropped by. The reason construction was pushed out, is because Clear Coast's staff did their measurements incorrectly/incomplete. My insurance company was on top of this claim and even also tried to call Shane a few times to follow up but also never got a response. I have this all in email from them as proof.. read more

Literally the worst company to hire for your home restorations! They try to pocket any extra money received from the insurance company. If product that you chose for your home is on sale or for a cheaper price, they will try to pocket that also. Jeremy was the one that worked on my home and he would order product through my insurance claim for other clients he was working with!!!! These people are scammers! He hired workers outside of the company to come and work on my home and "Mickey moused" a bunch of wiring in my home!!! I will be taking this company and Jeremy to court!!!!! read more

As a Realtor it is important to be able to give referrals to our clients that we can feel confident will provide excellent service. When my clients need a restoration team Jason Pierce and his team at Clear Coast Restoration are the ones I will recommend without hesitation. Professional and friendly the perfect combination especially when you are faced with a difficult situation. read more

Clear Coast responded to an emergency flooding situation. They responded to my emergency call quickly and on the same day. They were professional, efficient, polite and thorough. They kept me informed during each step of the restoration process. I was pleasantly surprised that they do have a construction department that was able to handle the repairs needed. I highly recommend Clear Coast Restoration. read more

I had a leak in my bathroom toilet the day before Thanksgiving and Clear Coast sent Mike to examine the damage that day! He immediately saw that there was water damage. He followed up with me on Friday, the day after Thanksgiving, and was back at my house on Monday morning. When he returned he had Clyde and between the two of them, they did what was necessary to ensure that my home was safe and they were respectful of my property. They informed me each step of the way of the process and what to expect. Mike even came by when the insurance adjuster came, just in case they had any questions. The entire experience I had with Mike and Clyde was amazing. read more

I have worked the plumbing field for 27 yrs. and have used many companies out there, but Clear Coast Restoration stands out from the pack. They by far extract and clean the areas affected better than the rest of those companies. They are our companies go to restoration company. read more

If your insurance is willing to pay for about 7 months or longer for you to live in a hotel room than you might be fine. If you want your insurance to pay for someone else's parts and a company that pockets money, than this is the company for you. If you enjoy constantly getting talked to rudely and fighting with an unprofessional and rude narcissist, than by all means please feel free to get an outrageous quote. If you don't want the product you personally picked out and come out of pocket for the contractor's mistakes than this is a match made in heaven. The reason for this lovely (hence the sarcasm) review is because that is exactly what happened to my family's home. After a renovation that was not complete and has taken well over a year, these people have been not only rude and entitled but also the most unprofessional bottom of the barrel people I have ever worked with. Save yourself your insurance and headaches and do not hire this company to renovate your home. Majority, if not all, work was done half fast and sloppy and is still incomplete. Good luck ! read more

This was our first experience with any kind of water leaks are home. We called clear coast restoration and sent over Dillon who walked me through everything even with the insurance company. Clear coast restoration explained everything clearly and started the process of getting our home back into order. I cant Express enough gratitude how beautiful our home looks as if there was never leak at all. Jeremy from Clear Coast allowed me to choose from various different flooring tiles with patience and kindness. He walked us though with no problems. I'm grateful Jeremy was there to get our home back I would recommend Clear Coast Restoration for any home improvement. Shelly M Chino Hills. read more