I had a very smooth experience, dealing with the replacement of my front and side door windows…read more After a few rescheduling appointments, service representatives Damian and Andrew, continued to provide great service and kept me well informed on everything I needed to do. I'm very pleased with the service as well, the time of repair was surprisingly quick.

My sister just told me that a rock hit her window while driving and was concerned the glass is…read moregoing to shatter. I told her I e used Safelite before and it's a quick and simple process to schedule and likely they'll work directly with her insurance and if she has coverage- she'll pay no out of pocket. I then went to website, filled out online form for her and schedule a day that works for her at $0.00 because she did have glass coverage. I just took all the stress away from her in a matter of minutes.

These guys are awesome. They answered the phone on a Sunday and gave me an appt at the time of my…read morechoice for the next day. The windshield swap was super quick (under an hour) and looks awesome. They were also way less expensive than the other places I called. Building was clean and the guys were super nice. The guy who swapped my windshield had an awesome mullet, someone should buy him a pizza. Hopefully I don't need to have my windshield replaced again but if I do I'll definitely be back!!!

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

Excellent service On time…read moreProfessional Would highly recommend Installers were great

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

Our wheelchair van was in a major crash. Gerber Collision kept workers until 10:30 pm so they could…read morefinish the job and get us our wheelchair van back. The work was so PERFECT that, as someone who is very meticulous with my cars, there is NOTHING that I could discern that felt, sounded, looked, or handled differently. There was absolutely nothing I could detect that would indicate the van was in an accident or even had any repairs at all. The staff literally said "you need this van back for your son, we're going to stay open tonight and get this van finished and back to you". We are grateful to Gerber Collision of Clarence for going above and beyond. Mike (Akron)

Shannon was very respectful and knowledgeable during my appointment for my yearly rust proving and…read moremaintenance. She offered a service that I declined but I asked if this could be honored at a later time for the price she offered and she said yes. She wasn't pushy at all, which I greatly appreciated!

Kevin did a great job replacing my windshield. Kind, professional and stayed late to get the work…read moredone! Can't thank him enough!

i spent $300 on a windshield replacement. their crew was meant to come to me, and they did. however…read morethe man they sent came unprepared and told me i would have to make an appointment at this shop. i did, and the woman at the desk told me it would be about an hour or two. So an hour or two later when i went to pick my car up i was told they needed 1-2 more hours. i sat in the parking lot and watched SEVERAL cars come in after me, and leave before me. the technician claimed that they were having machine issues?? after expressing my grievances to the woman at the desk, she said there was nothing she could do for me. after i left safelite i tried calling a higher management to express that i was not satisfied with the THREE HUNDRED dollar service that i paid for. she apologized and told me that she would call me back in 3-5 business days to resolve the issues i never got a call back and it's been a month or two. the lack of timeliness and preparation was simply unacceptable.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Odell did wonderful work repairing the rust and repainting the wheel well areas of my car at a very…read morereasonable cost.. Very professional work! On top of that, they even detailed my car. Nice surprise! (The cleanest I've had it in a while). Thanks Odell for your prompt and professional work!

I had a bumper issue. Someone backed into me when I wasn't in the car…read more This was the most no-nonsense collision repair shop I found. I went to so many places who did a quick look, gave me an estimate with the caveat that it could be more. One place said they would order me a new bumper (not needed, my bumper was 100% not in need of replacement, no dents, no scratches, nothing.) I went ALL over WNY. I then stopped at this place, they said, we can fix it in an hour, charged me the most reasonable price (Much less than the $900 one place was going to charge me to replace the bumper!!) and the people there are funny (a great skill and characteristic in my book) and were no nonsense. They fixed my car within an hour of me bringing it in, and they were awesome. Thank you so much!

I am completely satisfied with my experience at Auto C&G! While the repairs took a little longer…read morethan I had hoped, they kept me informed and up to date throughout the entire process. They even went above and beyond by staying late on a Friday to make sure I had time to pick up my Jeep, and they took the extra time to address something outside of the collision repairs that I had asked about. Everyone I dealt with was professional, friendly, helpful, and had a smile every step of the way. Their customer service truly stood out. I would highly recommend Auto C&G for any collision repair or other vehicle maintenance needs. Great people and great service!

Welp, I had an oopsie. I was parked at a business in a very tight spot. It was the last free spot,…read morebetween another car, a brick wall, a telephone pole, backing out directly into traffic. I had a bad feeling about it right away. And in the end, I was right--the telephone pole got me. :-( I grazed it while backing out, enough to do a noticeable ding. Nobody was hurt. I didn't damage any property of anyone else. Except for the bit of telephone pole lodged into my driver-side door. I shopped around online for a collision shop not far from home with decent reviews, and landed on Schmidt's. I liked how the majority of their reviews on Yelp and Google mentioned that they handle pretty much all of the insurance back-and-forth, plus do great work. I called them, and they could see my car right away, so off we went. After meeting with Schmidt's, we decided to leave my car there right then for them to do the work. The shop was clean. Everyone was very friendly. (One hrrrmmmppphhh, nobody was wearing a mask, but I was, and they stayed their distance.) I called my insurance agency to connect them with Schmidt's, and for the most part they communicated with each other, without me having to do much at all. It took about four or five days for the insurance to finalize the approvals, and another four days or so for Schmidt's to do the work. The nature of the work is a lot of applying, then drying, then doing that again, so I knew it would take a while. But when I picked up my car, the work was impeccable! No signs that my driver-side door was ever up-close-and-personal with a telephone pole. The paint was all blended just right to match the rest of the driver-side of the car, and my pinstripe was reapplied nicely, too. I have had horrendous luck with most automobile shops, still not having a good, reliable, trustworthy go-to mechanic. But when it comes to collision, if I ever need work like this again (and I sure hope I don't!), Schmidt's is definitely my go-to collision shop.