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    Clear Like Crystal

    4.2 (10 reviews)

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    7 months ago

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    2 years ago

    Great service and honest guys. Definitely will give them a call for any additional work needed.

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    6 years ago

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    Review Highlights - Clear Like Crystal

    Matthew has made me a customer for life based on his professionalism, workmanship, quality of service, and outstanding results.

    Mentioned in 3 reviews

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    Advance Auto Parts

    Advance Auto Parts

    (29 reviews)

    I'm disappointed with how Advance Auto Parts handled my warranty issue. I purchased a Platinum…read moreDieHard battery from them four months ago, and last week my car wouldn't start. After getting a jump, I drove to a trusted mechanic who ran a quick check and suspected the battery was the problem--without charging me. I returned to Advance Auto Parts expecting a straightforward swap. Instead, they asked me to keep the car running for 30 minutes before testing the battery. I explained that testing a freshly charged battery doesn't reveal whether it can hold a charge, but they insisted it was store policy and refused to do more. I went back to the mechanic, who kept the car overnight and confirmed the battery was indeed defective. Only after I contacted Advance Auto Parts corporate and shared the diagnostic results did they agree to replace the battery. Since the swap, I've had no issues--but they still refused to reimburse the diagnostic fee. To be clear, the store staff weren't the problem. The real issue is the flawed policy that prevents proper testing and delays warranty fulfillment. Advance Auto Parts needs to update its procedures to better support customers and honor its product guarantees.

    I'd give this location zero stars, but it's not an option. Went into the store asked for that…read morebattery and indicated that I needed it installed. The associate retrieved the battery and tools. When he was almost finished checking me out, he noticed it said "installation could take up to 30 minutes" and told me he couldn't install it. He hold me I can take it around the corner to a garage and mentioned that someone specific could install it for me. I told him I wasn't paying for installation when their website offers installation for my battery and car for free. I went to Auto Zone, got a battery with a 5 year warranty installed in 10 minutes. I'm definitely not going to bother going back to Advance Auto Parts.

    Clear Like Crystal - autopartssupplies - Updated June 2026

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