This is Advance Auto Parts store #6840. It's located in the Skyland Shopping Center, next door to…read moreFamily Dollar, at the fairly busy intersection of Clairmont Road and Buford Highway. This store may not look like much, especially when compared to other, newer Advance Auto Parts stores, but it came through for me when I was looking to replace some interior light bulbs for my car. The Advance Auto Parts store near my home in Midtown was out of one of the two bulbs I needed. I was able to find both in-stock at this location. I got a set of 2 Sylvania bulbs for my AC control panel (model #2721, $4.99) and 2 Sylvania festoon bulbs for one of my dome lights (model #6418, $5.99). Like other Advance Auto Parts stores, this one was nicely organized. I was able to find both bulbs myself and was in and out in a matter of minutes. I replaced both bulbs in my car in the parking lot and made sure they worked before I left. To prevent theft, some of the more expensive bulbs (e.g. headlight bulbs) are kept behind the counter. You have to pick up a card from the aisle and exchange it for the actual bulbs at the counter. It's like how in the 80s and 90s, you would have to pick out a slip of paper and turn it in at the counter for a Nintendo game at Toys "R" Us.

I came to this store on Clairmont to purchase a replacement Diehard battery for my car. I had come…read morefrom Advance on Cheshire Bridge that did not have the battery in stock. Keep in mind that I was driving across town and had to keep jumping the car and was desperate for a replacement battery. When I walked in, a very rude woman with a clipboard (named Sonya) walked from the aisle to behind the counter. She was not dressed like an employee with any Advance markings. She asked what I wanted. I explained that I needed a replacement battery and that Cheshire Bridge was out. she configured the sales screen and noticed the time needed might be 30 minutes. she told me she could sell me the battery, but no one at her store could install it. She said because it listed 30 minutes, that it needed to be 'professionally installed' and was not eligible for the FREE INSTALL. she said I could buy the battery and go down the street and PAY to have another mechanic to do the install. She had at least 4 employees in the store and very few customers at the time. The Diehard is already twice as much as what I paid 4 years ago, so I definitely couldn't add additional expenses to the purchase. I told her that it's a simple install, so she sent two of her employees to look at my car. My bracket has three mounting screws plus the terminals. The employees went back in to ask for permission and she declined. I purchased the battery anyway, hoping I could convince someone to install it. The receipt that printed had a giant white streak down the middle and was practically unreadable. I will NOT go to this Advance any more. After yet another jump start, I went back to Cheshire Bridge. conclusion on Advance Cheshire Bridge Yelp

I bought windshield wipers and the cashier confirmed they were correct for my vehicle. Then I asked…read morethe cashier guy to install it Then I changed it to teach me how Then I changed it to "make me do it myself so I really learn" And he did I felt pretty cool - and grateful. The guy might have been 1/3 my age, maybe more like 1/2 my age, but he was a respectful and effective teacher.

I been so many auto-zone's but this location they were really nice and respectful and really…read morehelpful . Antonio was really nice helping. I really recommend this location.

Everyone was very patient & helpful, even saved me about $70 by finding that my headlights were on…read morewarranty (I was just going to buy them again).

Sign indicated that the store was open (see attached pictures). When I asked to use the restroom to…read morewash my hands after recycling oil, this store associate (in attached pictures) said that the store was closed. The associate then asked if I "needed to take a sh*t or something?" to which I answered "no," and the associate proceeded to say, "Just go around the back" to which I thought, " ok, he's letting me in?" And then the associate rudely said, "No, I meant go around the back of the store behind the trash can, nobody's gonna see you." And then I turned around to open the door to leave as I understood what the associate's rude intention was. I heard loud laughing as the door closed behind me. What a way to treat people, huh?

Woke up for work and my car wouldn't start, jumped started it and got to work, turned it off and…read moretried starting it again with no luck. On my lunch break I jumped it again and drove straight to Advance Auto in Chamblee. Dylan helped me immediately by testing my battery and advising it needed replaced, showed me the recommended battery and installed it right away. I was back on the road within 10 minutes!! Highly recommend this store!! Dylan was a total lifesaver!

I needed to replace a headlight. Manuel (Parts Manager) helped me get the right bulb and helped…read morereplace it. Took no time at all and was great helping me. Thanks!

awesome staff and great prices transmission shits great thanks stacy and Mike we are extremely…read morehappy with service

I recommend this company. They are very good getting your part ready for you. neaded apart for an…read more18 Tahoe, it was pulled and ready for me to pick up by the evening before closing time. Great people call get parts

Camilo helped me with an issue with the battery in my car. He was so patient and professional. I…read morehope more AZ have employees like him.

I needed to replace a couple of air filters and a rear brake light on my car, so I looked online so…read morethat I wouldn't experience sticker shock at the store. I found out that I could order the three parts I needed through the NAPA website, pick them up the next day, AND get a 20% discount for ordering at least 3 parts on one order. Great deal! Ordering was easy, although I was confused because I was quoted one price online, then saw slightly higher prices in my notification email after placing my order (due to "estimated" state sales tax), and saw an even higher price (like $20+ mor) ewhen I got a "pending" charge notification from AmEx. Before making phone calls to try to correct these discrepancies, I decided to see how it played out. The next morning, I received an email notification to pick up my parts from NAPA Auto Parts in Sandy Springs. When I went to pick up my order, the helpful woman at the store asked for my photo ID and asked for my order number. She looked in the system for the location, quickly went to get my order and gave it to me, along with the receipt. I looked at the total on the receipt, and it was the correct price that I was expecting. Just to verify, I asked the employee if this was the actual price that I was going to be charged, and she told me yes. Fantastic! In the short 3 minutes that I was physically in the store, the three employees that I saw made sure that the customers in the store were being helped. The store looked very clean and organized. One customer (not me!) who had bought windshield wipers and was struggling to replace them on his car in the parking lot asked one of the employees to help him, and the employee cheerfully went outside to assist. Parking is free and plentiful. Before leaving for home, I opened the boxes just to make sure that they were the parts I needed. Air filter ... check! Cabin air filter ... check! Light bulb ... check! I replaced the old parts with the new parts when I got home, and it didn't take me long at all. What cost me $40 at NAPA would've cost me a little over $112, as quoted from a car repair place that changed my oil earlier during the week. Thank you, NAPA, for having a simple process for ordering parts that I could replace myself. Now, if you can just improve on the varying and confusing pricing of orders, it would be great! In the end, though, I was correctly charged for the parts, and incorrect pending charges were replaced with the right ones.

Ordered parts from there a week ago. I got a receipt, no tracking, and no communication when I…read moretried to call them. They just don't answer the phones at all. I can understand shipping taking a while, but it's literally 20 miles. I got parts in from out of country faster! Buyer Beware, these guys will steal from you! Use Mazdatrix.com instead, they at least give tracking information, and don't cold-shoulder you!

Ordered a fuel pump assembly. Website said 5 to 10 business days to ship out. I called on the 10th…read morebusiness for a update and Paul was very helpful. He called me to say they received the pump and when they are shipping the item to me also email me the tracking number. Will definitely buy from again.