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    ClearChoice Dental Implant Center - Durham

    5.0 (1 review)
    Closed 7:30 am - 5:00 pm
    Updated 3 months ago

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    5 months ago

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    Meadowmont Dentistry

    Meadowmont Dentistry

    3.4(31 reviews)
    1.9 mi

    It took me years to find a dentist in the triangle that I felt wasn't trying to sell me services I…read moredid not need, but I finally found Meadowmont. Everyone is so welcoming and I feel heard during every visit. No surprise costs since I made sure I was covered through my insurance provider before the visit.

    Unfortunately, I did not have a great experience with Meadowmont Dentistry. Similar to other…read morereviews on here that you'll see, (that are not 5 stars and are all the way at the bottom because of how they filter the reviews), I also felt blindsided by their nice gestures upon arriving vs when I received my bill. Not once was I told I was not in network or that I would have a $300+ bill for A CLEANING. I had zero work done but a cleaning and had a $300+ bill. I have a PPO insurance plan, but because they failed to tell me when I arrived that I was not in network, I did not have the chance to leave prior to my services. The manager explained to me that nobody is in network for them, but if that was the case, they still should have told me that. Instead, they said it was my responsibility to know. In the industry of customer service, a dental office should be putting their patients first and want them to feel as comfortable as possible with their care plan, and that was simply not the case at Meadowmont Dentistry. One should feel comfortable that their Doctor is doing the best for them, but clearly all they see is money and not retention. Their manager also has used words like "threatened" toward me and I am not sure in any medical office where that is considered acceptable behavior. Moral of the story, if you visit them, ensure they don't start work on you before knowing if you are in network or not, we now have paid the $300+ charge.

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    Meadowmont Dentistry
    Meadowmont Dentistry
    Meadowmont Dentistry

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    Durham Dentistry - AFTER Invisalign and cosmetic modifications

    Durham Dentistry

    5.0(4 reviews)
    3.2 mi

    My family and I have been patients of Dr Sapp for decades: Dr Macon Sapp and his staff are deeply…read morecommitted to provide the best oral and dental care possible. Together the team creates short term and long term plans requiring years to address, correct and solve various issues and situations in dental care. Their offices are equipped with the latest up to date technology; their attention to detail and client care is exemplary; they do not shy away from complex situations and their ability to provide care in a supportive environment is non matched; the professional skill of the dentist as well as the abilities of his well trained staff to communicate clearly, and with kindness about procedures, options, levels of care etc., are well above the average professional care I have received . I'm writing this review from the perspective of having required extra dental care and attention over a life time, and experienced a variety of very good dental practices. Over all Dr Sapp and his staff have provided the finest services to me and my family. I would recommend this Dr to anyone, any age, who needs to receive the best state of the art dental care.

    Dr. Macon Sapp is a genius, artist and genuinely nice guy. He not only completely blew my mind with…read morewhat was even possible in transforming my smile, but he also impressed me with his commitment, perseverance, and patience throughout the process. Dr. Sapp is trustworthy, skilled and super to easy work with. He knocks it out of the park when it comes to customer service and dedication to client satisfaction. While I'm on assignment in California, I fly back to RDU just to see Dr. Sapp because I place my full and complete trust in his services and those of his entire team. Angie, Tanya, and all of his angels make going to the dentist a true delight! Attached you can see the transformation Dr. Sapp performed via Invisalign and composite veneers. Thank you Dr. Sapp!

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    Durham Dentistry - BEFORE Invisalign and cosmetic enhancements

    BEFORE Invisalign and cosmetic enhancements

    Durham Dentistry
    Durham Dentistry - AFTER Invisalign and cosmetic enhancements

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    AFTER Invisalign and cosmetic enhancements

    Jeffrey S Jelic,  MD

    Jeffrey S Jelic, MD

    4.6(22 reviews)
    3.0 mi

    I want to start by saying I have no doubt that Dr. Jelic is a great surgeon. However, please do not…read morestart a consultation or treatment here with him if you're needing orthognathic/jaw surgery. My grammar isn't the best and I know I'm wordy, but here is my story. I went to Dr. Jelic because he definitely has experience and expertise with surgical procedures. What I didn't know was that he has a strong stance against vaccines. There's a lot to unpack there but that's not the crux of what happened or why I'm upset. Due to his vaccination status, he isn't authorized to work in a hospital and cannot perform double jaw surgery. However- he does not tell you this until as late into the process as possible. This is after you have already invested thousands on the surgical pre-planning. For me, it was also after I had already been in braces for months. His lobby (which, honestly, is very nice and cozy) has jaw surgery pamphlets and his website as of today still features it as an option. They're able to collect quite a bit of money upfront with no intention of actually performing the surgery, then leave you hanging. I do not believe it is an honest way to conduct a business. At the time, I was told instead we can do one jaw at a time (several weeks in between) in his office. We decided to go forwards with this and scheduled to meet in 3 months. On the morning of my scheduled follow up, I got a call saying they would need to do both jaws at the same time and they can't treat me. I asked if there was anyone they could refer me to but they offered no help or sympathy. They did not respond to any emails or calls from me afterwards. I wanted to thank Siri because her review gave me the courage to say something when the rest of their reviews are so positive. I finally finished my braces journey and found out from my orthodontist that I'm not the first person this happened to. He was not aware of Dr. Jelic's inability to operate in a hospital until recently, with the other patient. This is someone he works with and he intentionally kept this information from. The first patient had gone through the entire process required to prepare for jaw surgery, only to be dropped last minute as well. I lost time, money, and peace of mind for months, not being able to get clear answers from his office. I ended up needing to change and redo my entire braces plan.I feel like the situation was extremely unethical and I wanted to put it out there, and hopefully help even at least one person out there who is looking into their options. This review shouldn't impact you much if you're looking to get a more routine procedure, like an extraction. Jaw surgery and the preparation required is a hard enough process on its own, place your trust and resources with an honest doctor.

    The duress caused by Dr. Jelic's office administration throughout my 17-month journey toward BSSO…read moreand chin advancement surgery has negatively affected my life. This may not be because of Dr. Jelic himself, as my appointments with him were all timely and straightforward. I have been fortunate to encounter many positive experiences in the realm of medicine. I was fully prepared for this experience to have joined those ranks. This surgery was for the healing of my physical pain. The experience with my orthodontist on this case has been outstanding. I have been wearing metal bracket braces for 21 months as a 44-year-old mother of three young children. Because of the way Dr. Jelic's administration has handled my case, I have now been in braces for several additional and unneeded months, each with their usual cost of $275/month. After roughly 16 months as a patient of Dr. Jelic's office, a process that included imaging, surgical planning, and bi-monthly appointments, a nurse at my last appointment directed me to request two itemized listings for the two upcoming surgeries at check-out so I could understand the cost differences if I opted to separate the procedures. The office administrator dismissed the nurse's request for separate pricing and seemed unconcerned about our questions that resulted from another all-encompassing listing that I did receive. The listing sent to us exceeded the cost range of the surgeries given to us at the start of my treatment. The administrator even misspelled their own name in their last email sent to me, causing me to wonder if my case was being taken seriously at all. Weeks later after I submitted another email asking whether or not a BSSO involves any short-term or long-term pressure applied to the turbinates--while this question never received a response, my husband did open a Dear John letter stating that because I had expressed dissatisfaction from not being able to acquire answers to the questions raised by my nurse, that I was free to pursue a BSSO elsewhere. It was also cited that I could pursue surgery elsewhere because I had been emailed as a follow-up to *my own question asked to the administrator during the phone call*. but that I had not responded promptly. The letter stated that because I did not reply promptly to this email, that this was interrupted as a lack of teamwork. I initiated treatment for my facial pain. I had paid the bills, gone through with large braces and experienced 17 months of responsiveness, during which time the administrator contacted me through text messages and phone calls. The point of the response I received pertained to my own request to speak directly with the doctor-- wouldn't it require a viewpoint of teamwork from Dr. Jelic's office to perform the due diligence of "This patient has never not responded before. There are multiple ways to follow-up with her via text or phone call as I have in the past?" Instead, it was determined that the best next step for the patient is restart their BSSO journey, in spite of their current pain level, in spite of the last 16 months they have already spent in braces. If you have questions about my experience and/or the road to a BSSO, I am happy to provide any additional information. If you are reading this because you also navigated hindrances that stem from significant malocclusion, then I hope some of this context has helped your own journey and that you find a successful reparation soon.

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    Jeffrey S Jelic,  MD
    Jeffrey S Jelic,  MD
    Jeffrey S Jelic,  MD

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    ClearChoice Dental Implant Center - Durham - oralsurgeons - Updated September 2026

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