Very nice waiting area! Spacious with multiple chairs and tables. There's a remote to change the…read morechannel on TV. Coffee bar stocked and waters for customers. Kayla was so sweet and greeted me and anyone who walked in with a smile! Anthony was quick and efficient with my windshield replacement and gave me clear instructions upon leaving. The windshield looks great. My service didn't take as long as I expected and I was very pleased.

They replaced my windshield at my home but the installer had no idea how to remove the factory…read moreinstalled keyless entry on my Highlander. Instead of getting help from his office, he messed it up by pulling it with brute strength. I've called the office and they are aware of the issue and to wait. It's been 2 weeks and I haven't heard from them. If it was just a windshield install, it would be 5 stars but their lack of communication and errors make it a 1 star.

Posted address is wrong, moved to another location. No listed phone number to converse with a…read morehuman! Website is useless, cannot even get a date for service. Had good service in the past, now I'm stuck looking for another windshield replacement company.

Fast in and out repair for a crack in my windshield..price is less if you bring the car to…read morethem..reasonable pricing. They can file windshield glass claims with your insurance company over the phone if you have full coverage . Friendly staff. Multiple locations in town, visit the glasspro.net website and select a location. The Goose Creek location I went to is across from the Goose Creek Walmart and is attached to a a carwash...nice looking and clean ...easy to drive in and out. Hope I don't have to come back..but if something else happens I will use them again.

I contacted them to get a quote, gave all necessary information. Made my appointment was pleased…read morewith the quoted price. Once I got there I was informed that they did not have the part in stock even though it was communicated it was. It took 11days from my original appointment date to actually get the window replaced. I went back four times before it was finally replaced and I was not happy. There's a gap between my door panel and the door and a part of the window/door panel is missing. I contacted them and are waiting for a reply.

Quick and efficient. Went by yesterday to have my rear view mirror fixed took about 45 minutes.read more

Horrible cheap glass. This Jeffery guy will not answer the phone or fix the window correctly.read more

We had to have the drivers side window replaced after a rock hit the window while the neighbor had…read moreher lawn mowed. Precision Auto schedule an appointment quickly and their staff came promptly and replaced the window. They were very professional. We actually had to call them back as the glass had a defect. They promptly rescheduled, ordered glass and came a replaced the window again. They were just as professional as the first visit! Great service!

I was very frustrated, not at this particular location but at the company and the industry in…read moregeneral. Having a windshield problem during a holiday week, I had to wait almost a full week to get it fixed. Thankfully, my windshield held out, but the substantial crack in it kept enlarging, and I could not help but wonder how this industry makes it difficult to impossible to get service outside of regular business hours. If anything, major holidays are a time of elevated car problems as many people are driving long distances. And not everyone will be so fortunate as to be able to drive away from an incident. I also note this because upon arriving, the place didn't seem so busy that they couldn't have squeezed someone like me in a bit sooner. Having noted all this, my actual service was fine. It was quicker than advertised, being finished in a little over an hour despite some jazz about how computerized safety features required some special calibration. My insurance covered my windshield, thankfully, and I didn't see any value in adding new windshield wipers as they suggested. Ultimately, my problem was solved, but I still think we need a vehicle emergency room that's open all hours.

This company is the worst!! I had them replace my '97 Dodge Intrepid windshield in '23. I had…read moremechanical problems with it so I didn't drive it much. When I drove it in the rain, I noticed the wipers didn't touch the glass is a couple of spots, especially on the driver's side. I thought maybe it was the wipers or wiper arms. I bought 2, driver's side, but that wasn't the problem. Workmen came to inspect it & agreed it was a defect in the glass. As of today, 6/8/26, I've called 8 times. The North Charleston SC location manager & the district manager won't call me to discuss this problem. I just want another windshield without defects (it's still available on secondary markets) or my money back so I can get another one!

Today was a mess. Life is crazy and seeming to fall apart all around me and then the unexpected…read morehappens! My rear glass in my Toyota Sequoia gets shattered. I don't have a garage to park it in so it has to get done today. Thankful State Farm covered 100% of the bill and Nicks and Cracks saves the day. Ten places at 3 pm said they couldn't do it. This guy said he could. In a few hours the guy was here and wa la! New glass. Thank you for making it happen!!! And he is a singer songwriter so entertainment is no extra charge!!

Nick and Adam were very pleasant and professional! I enjoyed talking with them while they replaced…read morea Subaru's rear window. They are also excellent artists in their fields, be it music or digital art! I definitely recommend them for your window needs!

Would highly recommend. Great service and pricing. Technician on time and very professionalread more

From the owner: Cracked windshield or damaged auto glass? Glass Doctor Auto of Charleston provides glass repair and…read moreglass replacement for vehicles, including chip repair and full windshield replacement, with safety as the top priority. We'll explain what's needed in plain language and take care of the details so you can drive with confidence. Proud to serve our community as a Neighborly company. Contact us to schedule auto glass service.