I've been coming to Advance for years. Always an easy experience never any issues. Definitely would…read morerecommend.

Usually a very good experience. They have a wide selection of high fashion glasses and thorough…read moreeye exams. This time the staff really got me upset, however. They sent text after text to get my husband and I to schedule and then when we finally did, constant, repeated reminders. They called 3 times in the span of a week to confirm, not to mention text messages. We were late to the appointment and was told only one of us could be seen, which was me. When we got there for the appointment, the first thing I was told was I was not due for an exam until April next year! I was truly upset! If the front desk was worth their paychecks, they would have confirmed this at the time of the appointment! So, I've lost out on a morning of work for nothing. So, check your policies before making an appointment, because they don't.

As a recent(ish) north Orlando transplant, I've spent a good amount of time this year trying to…read morefind new doctors, grocery stores, etc to replace my favorites from South Florida. Frutchey Eye Care has been one of my best finds this year. The entire office staff, from the front desk, to the optician to the optometrist were all incredibly friendly and helpful. I was able to get in quickly for an appointment (no waiting for weeks!), and I saw Dr. Mark. He was very thorough in his explanations, and I didn't spend too much time waiting for him. The whole process was pretty easy, and he made sure to demonstrate why I might benefit from new glasses (I knew it was long past time though, he didn't need to convince me- I was having a hard time reading street signs at night and knew I needed to get that taken care of ASAP). The selection of glasses is a tad pricy but there are loads of them, and my coverage is decent. The co-pay for the actual office visit wasn't much at all, and they answered all my questions happily. I would definitely recommend them. The day my glasses came in, I got a call late in the evening, and rushed to get there before they closed at 7. I made it at about 6:58 and they were happy to take care of me regardless of the time, which was greatly appreciated. Just to note, the optician isn't available on Wednesdays. I would definitely recommend Frutchey Eye Care for all your optometry needs!

Dr is nice and explains things well, but we weren't even seen by the Dr until 70 min after the…read morescheduled time. I have work to do. My time is valuable. There are 2 doctors in here and at least 7-8 patients in the office at once. They overbook. I wasn't asked if the appointment was for contacts or eye glasses. I was told it would be an additional $94 and another appointment which would cost me another 2 hours (probably more with these wait times) for a contact lens exam. No. Just no.

I took my daughter for an eye exam today and was highly disappointed. No part of the exam was…read moreexplained so she didn't know what to do. The dr was unfriendly and rushed through the exam. I have a different eye dr and my exams have always been much more in depth. She dilated her eyes without explaining what she was doing or what to expect afterward. Luckily she had sunglasses in the car to protect her eyes after we left. The front desk girl didn't say anything when she finished her exam so we weren't even sure if we needed to check out or if there was a copay. I would give this place negative stars if I could.

Pushy person just jumped in at an open assistant and was served. Those that use the sigh in sheet…read morewere ignored . Go anywhere else.

I went for an eye exam around June 2nd or 3rd and needed a new contact lens prescription. So before…read morereceiving my new contacts I had to pay $176.00 (with insurance.) The lady told me 3-4 days because I had a specialty prescription. After 5 days passed, I called to see if my contacts came in. The lady on the phone said oh no it's going to take 3-4 weeks because they were a special prescription. After the 4th week, a very nice woman, I believe her name was Stephanie was helpful. She apologized but said it my new contacts would take 4-6 weeks from what the company said. I asked for a new pair of trial lenses and they gave it to me without costs. It's July 27, 2025 and approaching 8 weeks and I still have not received my new prescription. I've never heard of waiting two months for a contact lens prescription.

We visited Lens Crafters yesterday and was our first time. I will be honest, I was not sure what to…read moreexpect or costs to get a pair of glasses. My wife and I were blown away from the customer service provided and the confidence we had in them to get exactly what we were looking for. Deanna G. was AMAZING. If I ever need to go back to get glasses, I would work with her. She was patient, understanding, incredible. Obviously your insurance helps and making sure it is works with the store. We have a VERY good eye insurance plan. It was very reasonable for prices. Give them a chance and check out this location.

Worst place ever. I'm trying to get the contact lenses I already paid for, and I also requested a…read more30-day trial that I was told I would receive, but apparently no one can find the order. On top of that, the staff is terrible. Michelle, specifically, kept yelling at me throughout the entire phone call. That is absolutely not the way to treat a customer.

Went for an eye doctor appointment which appeared to be thorough. I was initially enticed by their…read moregreat deals which I have come to find were a bait and switch! After spending $300 from insurance and $320 out of pocket my new glasses were ordered. 10 days later I went to pick them up - couldn't see a damn thing! They scheduled a follow up appointment with their eye doctor. She said the prescription was wrong and she couldn't help me. They kept the glasses and refunded by out of pocket amount. What a waste of time and unprofessional office. My suggestion, go somewhere (anywhere) else!

Worst fitting glasses. Tried telling Dr. Logan but she didn't want to hear it…read more The last time I went in to get my frames adjusted, I sat down and told a staff member my frames needed adjusted and she snatched them up and rushed off with without asking HOW they needed adjusted. She came back and said there "I adjusted them!" (no, she didn't). I said now may I tell you what the problem is?

My husband and I have been seeing Dr Logan for some time, and we always had the best care. Dr Logan…read morewill answer to all your questions, and offer you advises on how to take care of your eyes. Very professional, kind, and caring. Best customer service from her awesome staff.

Wildly different experience then the reviews reflect and not even able to get someone on the phone…read morewhen needed. Was highly recommended to see Kristin Bever. Put in an appt and booked Nov 6. All online. Realize that Dr Bever isn't accepting new patients, and try to call in for another appt / clarity on who the Dr would be. Called 6 times. VM every time. Called on a Monday (they are off) and left a VM. Got a text this morning, which I've asked not to be texted. Email or phonecall. Called 4 times today, saw an appt available for 1:45 and wanted to see if it was actually available and who would be the Dr. (I've called about 6-8 times since my initial booking / referral in 2 weeks) Randomly called about 20 mins ago, got someone abrupt and rude who was more about getting me off the phone than to address my questions. Made me feel stupid that I 'didn't see the note while getting set up for the appt'. You'll be put with someone else. I ask ok... is it always this hard to get someone on the phone? I was told there are 2 people at the desk all morning, my phone is the problem (yeah, calling from 3 different devices that all didn't connect right?). And when asking about the text? "Oh that was me, its easier so I don't have to call people 'that early' in the morning. The text was received 9:38am, your business opens at 10am. What are you talking about? "Aside from all of that, do you want to book with Dr So and so or not?" I choose not, thank you. And never again. I see the majority of these reviews are nonsense - I wanted clarity on what I was booked for and the person on the other end of the phone decided she was going to wake up and said "I choose violence' apparently.

Since I move to FL I've had to get all new Dr's and Different providers galore,lol…read more.. My wife seemed very happy with these guys so I gave them a try; boy o boy my expectations were exceeded. Long story short the Dr and Staff made sure I received all benefits that my insurance coverage so not Out of pocked would be minimal. Appointments were very convenient and they worked very diligently to ensure I had the correct description. These are your eyes don't skimp... Best to everyone...

AVOID GOING TO THIS PLACE AT ALL COSTS…read more Absolutely disgraceful experience (avoid going to this place at all costs) I went to this shop to fix my the back of my iPhone which was shattered , the phone was fully functioning without any issues. Went home after having a new back glass installed for 106USD to find out that - Front Camera is not working -power button is slightly stuck -no sound - volume buttons aren't working -phone started to get really hot so I disconnected it from charger Went to the shop this morning to sort out the issue, and the technician there attempt to fix what happened with the phone and the only option I had to accept him replacing the original spare parts with non-original spare parts An hour later went to the shop to find the phone in pieces with the fire extinguisher on the desk and the battery seemed melted Had to speak on the phone to 2 of the managers where one of them was trying to manipulate And twist the facts saying the glass is fine but they are offering to fix the phone , I demanded a refund for the service I paid for and have them repairing the phone as they were the ones who caused to damage due to poor installation After a lengthy talk and haggling I was offered to have the glass they installed removed , having a refund paid getting the phone fixed at their costs which I agreed to Mins later I was told this is not possible and I can only get either a refund or have them fixing my phone , they even refused to replace the device So I had to bear the loss with them Not taking ownership of what happened , I agreed to the refund and took back the phone which is now literally a piece of metal I am believer that mistakes could happen but it is how they handled it , their manipulative and twisting techniques in dealing with situations like this I'll be writing everywhere about them

Most reliable repair store for miles. Best prices you could ask for as well. Definitely bookmarking…read morethis location for future use. Be careful not to go to other stores with same name, this is the BEST ONE.

The best high quality with lowest prices... Can't be beat…read morefor quality and prices . Large amount of Disney memorabilia.... Good selection of running wear

I have only been here once, the first time I went I was impressed with the items they had for sale…read more Looks like almost everything they get here is stuff that maybe a giant store discontinued or donated,I believe the price here is ok but not super cheap. The service was ok there is two buildings to look at with different price points. Overall,it's an interesting thrift store but I would say it's more of a store without out a big brand name to it kind of like those store you see now selling product that is returned from Amazon or Target.

It is a genuine pleasure to be under the care of Dr Love & his highly professional staff. They are…read moreorganized, pleasant and share information so you have so you leave with a thorough understanding of your situation. High marks for a job well done! Best, Beverly Lituchy, MD

I called in advance provided my insurance information. Was told my insurance was accepted. Showed…read moreup 20 minutes early to the appointment, provided my insurance information, and was told my insurance was not covered after waiting for 25 min. Beyond that the overall experience was poor and would suggest seeking out other providers who provide a better customer experience.