Worst place ever. I'm trying to get the contact lenses I already paid for, and I also requested a…read more30-day trial that I was told I would receive, but apparently no one can find the order. On top of that, the staff is terrible. Michelle, specifically, kept yelling at me throughout the entire phone call. That is absolutely not the way to treat a customer.

Went for an eye doctor appointment which appeared to be thorough. I was initially enticed by their…read moregreat deals which I have come to find were a bait and switch! After spending $300 from insurance and $320 out of pocket my new glasses were ordered. 10 days later I went to pick them up - couldn't see a damn thing! They scheduled a follow up appointment with their eye doctor. She said the prescription was wrong and she couldn't help me. They kept the glasses and refunded by out of pocket amount. What a waste of time and unprofessional office. My suggestion, go somewhere (anywhere) else!

I went for an eye exam around June 2nd or 3rd and needed a new contact lens prescription. So before…read morereceiving my new contacts I had to pay $176.00 (with insurance.) The lady told me 3-4 days because I had a specialty prescription. After 5 days passed, I called to see if my contacts came in. The lady on the phone said oh no it's going to take 3-4 weeks because they were a special prescription. After the 4th week, a very nice woman, I believe her name was Stephanie was helpful. She apologized but said it my new contacts would take 4-6 weeks from what the company said. I asked for a new pair of trial lenses and they gave it to me without costs. It's July 27, 2025 and approaching 8 weeks and I still have not received my new prescription. I've never heard of waiting two months for a contact lens prescription.

We visited Lens Crafters yesterday and was our first time. I will be honest, I was not sure what to…read moreexpect or costs to get a pair of glasses. My wife and I were blown away from the customer service provided and the confidence we had in them to get exactly what we were looking for. Deanna G. was AMAZING. If I ever need to go back to get glasses, I would work with her. She was patient, understanding, incredible. Obviously your insurance helps and making sure it is works with the store. We have a VERY good eye insurance plan. It was very reasonable for prices. Give them a chance and check out this location.

I've gone to mark frutchey for over 20 years and he is a wonderful optometrist. I wouldn't want to…read morehave to go to anyone else.

Dr is nice and explains things well, but we weren't even seen by the Dr until 70 min after the…read morescheduled time. I have work to do. My time is valuable. There are 2 doctors in here and at least 7-8 patients in the office at once. They overbook. I wasn't asked if the appointment was for contacts or eye glasses. I was told it would be an additional $94 and another appointment which would cost me another 2 hours (probably more with these wait times) for a contact lens exam. No. Just no.

I found this optician on Yelp to get new glasses for my 91-year-old mother. They were accommodating…read moreof my schedule and fit her in. She is very feeble and they were kind and gentle with her. Everyone was extremely professional and I told Dr. Ben Larson his office is much more caring than the huge optician office I have been using for far too long. I may change to him now. Their prices also seem reasonable. Only one problem. The appointment had to be rescheduled once and their staff double booked even though they had texted me conformation of my appointment. I showed them what they sent, and they apologized and fit my mother in. But even with that pretty significant mistake I am still giving them 5 stars.

I've been coming to Advance for years. Always an easy experience never any issues. Definitely would…read morerecommend.

Worst fitting glasses. Tried telling Dr. Logan but she didn't want to hear it…read more The last time I went in to get my frames adjusted, I sat down and told a staff member my frames needed adjusted and she snatched them up and rushed off with without asking HOW they needed adjusted. She came back and said there "I adjusted them!" (no, she didn't). I said now may I tell you what the problem is?

A friend told me about Logan Eye Care when I was in the market for new frames. Seems most places…read morecarry the same style (or slight variation on that style), and I was looking for something new - or rather, something nouveau retro. :) The office has trunk shows of new eyewear every so often - including both brands they currently carry and those they don't usually carry (but may consider carring if there is enough interest). Not only do you get an opportunity to see the *very* latest styles out, but you can try them on, ask questions of the reps, check sizing and pricing... Even better, they usually bring out some finger foods and sparkling wine, sometimes even a massage therapist giving chair massages! So, you can relax, have a little bubbly, have a few bites of sushi or strawberries, loosen up some of that tension, and feel fabulous as you get ideas of what frames will make you *look* fabulous. I found my adorable, flattering, modern cat-eye style Mark Jacobs (MJ377 -- see my pic) frames and was impressed to find that....I couldn't find them anywhere else! Seriously -- I had a hard time even finding them via a web search at the time. Hooray for not having to look like everyone else! Donnie and a few of the ladies there were exceptionally courteous and patient with all of my questions, phone calls, etc.Their communication and follow-up was wonderful. They even ordered in a few other frames that they usually don't carry so I could get a better idea of how they would look and feel....even if I didn't even up buying them. And, thankfully, they were also totally honest about what styles/shapes/colors worked for me and what didn't. Donnie also helped me to make sure I wouldn't go over my budget when it came down to the bottom line. I'll definitely be back when I next need frames!

Staff were mostly competent. The prices were outrageous. The only tier offered to me to replace the…read morelenses on my glasses was the highest end, and tried to tack on other unnecessary components. This visit, with insurance, was nearly $600. Last year I went to America's best and paid much less. I will go back to them next year.

I've used this company both inside the sanford mall and after they moved. Dr Truong was very polite…read moreand helpful. The minimal interactions I had with the rest of the staff was easy and polite. Me and my kids love this location and this Doctor

It's been years since my last eye exam. My most recent visit to the eye doctor was to tend to a…read morescratched cornea that occured at work several years ago. Thankfully I don't have any major issues with my eyes; regardless, I am overdue for a full checkup. Scheduling a visit with Dr. Hunt was a breeze. When you call the office a real person picks up on the other end. After a brief conversation and providing my insurance details I had an appointment for the following week, sweet! The representatives at the office call ahead to remind you of your appointment and also send a email if you choose to provide one. The office is tucked away off the main road and is in it's own building; one of several in this medical complex. The staff greet you when you enter and they do a great job keeping everything clean and organized. I was impressed with the layout, fitting areas, and variety of glasses frames they have available. Dr. Hunt was friendly and informative. I asked for the comprehensive vision and eye exam which includes dilation, several visual and ocular tests, and scans of both eyes. Note that dilation and other tests cost about $20 more, each. Dr. Hunt was very knowledgeable and provided valuable feedback while answering all my questions. Dr. Hunt also provided a prescription for glasses that would help reduce strain when reading or driving at night; however, he stated that I have better than 20/20 vision so It's not necessary at this time. All and all I had a great experience at Hunt Eyecare and definitely recommend them. If you are in need of a great optometrist, Dr. Hunt is the one.

I have been with Hunt Eyecare for the last three years, and they provide outstanding care. Dr…read more Hunt and his staff are professional, friendly, and caring. I highly recommend Hunt Eyecare to anyone looking for an Optometrist.

I am was searching for an Optical place that I could get an eye exam with Contacts and glasses…read more Finally after calling about 4 places I came across this location. They weee able to get me in rather quickly, the following week. I arrived an hour early because I mixed up the time and they got me in there after about 20mins of waiting, that was pretty good! The Dr was very patient and explained everything to me about the exam, seems very knowledgeable. Great, profesional service!

I bought a pair of glasses there about a year ago, and my mother did as well and between the both…read moreof us we spent over $1000, AFTER INSURANCE! I went in today because the nose thingy, broke off unexpectedly, and I went there for help. I spoke to the manager, and the only options I had were to buy a new set of frames, or she gave me a number to get it soldered by a jewel. I've had similar problems before in the past when I bought from Walmart and they were fixed 123. I feel there's a huge difference in the customer service between the both! Walmart was willing to help me this person sent me to a jeweler to deal with their products default on my own. I would actually wholeheartedly being customers between both of them choose Walmart any day over target. After this unpleasant experience I will go anywhere else besides target. Preferably Walmart.

Dr. Tartibi has a new machine! It's used to closely examine your eyes without having to dilate…read moreyour pupils. She then shares those images with you right on the screen and tell you all that you want to know about the state of your eyes' health. Now it's $25 extra out of pocket (which I can claim from my FSA), but to me it's worth the money for the convenience and superior (permanent) info. Apparently, some of her patients are opting not to have their pupils dilated; they'd say they need to have their full sight for work or something, say they'll come back, but, too often, do not. I got the sense that she took a chance leasing this expensive machine primarily to improve the care that she could offer her patients. I think that's very admirable. Let's hope more of them with take her up on the offer. I sure wouldn't want to mess with my eyes over $25.

Dr. Tartibi was a pleasant surprise!..... I had been looking fora good ophthalmologist in the area…read morefor a long while after driving long distances for years to stick with my old eye doctor. She was pleasant, knowledgeable....(she found an issue with my eyes) & explained everything with detail. Despite a pretty busy office, she was always calm & smiling.... Staff was really young but efficient I'm happy, will go back

Exceptionally professional and efficient office operations. Dr. Bever and her staff are the best.read more

Eye exams (anything to do with eyes) make me anxious. I've seen Dr. Bever for a couple of years…read morenow- and she always makes me feel comfortable. She explains the exam and the results completely and has a very calming way about her. As an added bonus, the Target optical location is very convenient. I recommend seeing her for your next eye exam!