Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Very pleased with our experience with Terry and his team...from initial phone call, through visit…read moreto provide estimate and do water test, all the way through scheduling and installation. You can easily tell that the work product and customer satisfaction matters to him and that says a lot about a company. The team was well prepared and meticulous while being efficient during the installation process, including a nice cleanup job. It looked like they were never there other than the new equipment up and running well! I made lots of calls and inquiries trying to find the right fit for our needs, and I'm very pleased with our decision to select Pure Water Pure Air. Highly recommend!

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.

I contacted Foster Well and Pump company after a snowstorm yesterday left us with no water from our…read moreWell system. Another contractor had come over during the day and installed a new pressure tank switch. Just after the installation the water was off again. The contractor told us we needed to spend $1200 to have our service line pressure tested. And if the service line was leaking, it would cost $13,000 to install a new line. (The house is only 19 years old.) A neighbor recommended we call Steve of Foster Well Company. I explained the situation to him and he spent an hour on the phone with me explaining how I could do the pressure test myself for free. The Well system checked out OK and Steve recommended I check our outdoor hose bib connections and our toilet valves. I found out the problem was a leaking hose bib in the backyard. Our system has been restored to normalcy and we can't thank Steve enough for his help on the phone. If we ever have any other well problems, we would definitely call Foster Well and Pump company first.

After several requests for the original well driller to come back and finish his work of installing…read morea pump and pressure tank I called Foster Well and Pump. They were very professional, addressed my request the same day and scheduled the installation within the same week. When I arrived 8 AM, at the new home the two-man crew were unloading their equipment. Even with a glitch I had created myself by supplying a damaged electrical conduit, they were able to complete the installation within two and a half hours. Very Professional! I would not call anyone else.

Terrible experience with this company. I am in the process of buying a home and per my loan…read morerequirements I needed to have a water purification system put in and then have the water retested . On the day of install, he text me saying he was having a hard time finding a place to mount the equipment . I got back with the installer and asked if he was able to find a suitable spot to install it in the basement and tried confirming with him that the system he was installing would take care of all the water issues. He then got aggressive and told me he was "ripping" out all the equipment and leaving , also informed me he had already cut pipe and that all my piping was "f*cked. I called him on the phone to try and figure out what was going on and he cussed me out and when I explained that I was just making sure it was the correct system because my lender had sent me a checklist because I have to have it corrected by my closing date he then said "well you better have your f*cking lender install the system because I'm out of here." I apologized for the confusion and hung up the phone . Instead of explaining things in a calm manner he went irate. VERY unprofessional company . Will also be sharing this review on Google and my experience with the BBB. I NEVER leave bad reviews but I was shocked at how this company treats customers and want to warn others to stay clear.

We have been dealing with a complicated water issue at the house we purchased 2 years ago. We had…read morecontinued service with the same company that installed and services all of the equipment. With multiple visits to the house, tons of water testing, hundreds of dollars spent on different suggestions to fix the issue, nothing was resolved. We decided it was time to seek out more water professionals in the area. John Moore responded to our call immediately, came out to the house, and investigated the issue. He was extremely knowledgeable and thorough. He went above and beyond and found what we think could be the root of the problem! He even contacted us after hours to share more literature and documentation that supports his theory. The service that he provided was absolutely immeasurable. We wish we would have contacted him 2 years ago! We will definitely contact John for all of our future needs.

I had an outside water line leak and having a family without running water is rough. I called…read moreHamilton's Plumbing late in the day and was so happy that even after working all day he showed up and worked in the dark. Very Professional and friendly young man and my entire family were so happy to have water back. Can't recommend Johnny any highly. Thanks from the entire family. Also a very fair price. Thanks again. Don Sites

From the owner: We are a family-owned and operated plumbing business built on faith, integrity, and hard work. As a…read moreChristian company, we believe in serving our community with honesty, respect, and a commitment to doing what’s right. From leaky faucets to major repairs, our family treats every home as if it were our own, offering dependable service you can trust. Guided by our values, we strive to provide quality workmanship and genuine care for every customer we serve.

Fantastic service right after Christmas! It was a time that could have been impossible to find…read morehelp. The owner came to my home's rescue, connecting my new kitchen and bathroom sinks to the water lines, making a complicated job look easy. Complete competence and perfection!

Eric was prompt, efficient, friendly and professional. His work was great. I was very pleased!read more

We have had them install an Ecowater IDP40CC in our last two houses and couldn't be more pleased…read more For various reasons, we've moved 5 times in 5 years around the central/western Virginia area, and in each place we've had a water softener, because this is super-limestoney geology. Each time we moved, we had to go through a process of installing a water softener and then repairing or replacing everything that had been damaged by the hard water, including multiple thousands of dollars worth of appliances that were destroyed but also plumbing, especially bathroom faucets. The first three places we lived had softeners installed from the Big-Name Softener Company You All Know, and we had those serviced or replaced, because we'd had a relationship with a specific tech who sold those products for many years at the place we lived prior to these 5 homes. But that person wasn't available in our new territory, so we had to discover how bad that company was when you didn't have that amazing person (who's stopped selling that company's products now). We were never very happy with those products anyway, and with the absolutely horrific service we got from the new territory (I could regale you for an entire evening at a bar telling horror stories) it tipped us over the breaking point into switching brands. A bunch of research and reference-checking later, we selected Ken Landes of Clean Water Virginia and the Ecowater products. Where do I begin? The products and service have been night-and-day, making me wish we hadn't waited so long to switch. Ken and his team have been ultra-professional, responsive, expert, and reasonably priced, all in direct contrast to the previous company who were horrible to work with on every level, and installed things dead-wrong (think "sewage can flow backwards into your water supply" level of wrong). And Ken and team have gone above and beyond to do extra things for us. The products are way superior, and I mean WAY superior. They're not constantly guzzling salt and doing deafeningly loud, hours-long regeneration cycles in the middle of the night (which I learned actually uses a ton of water, too, which isn't cheap). In fact, a year after our last Ecowater install, we still haven't had to add salt, and the salt tank is mostly full still; we never had to add salt at the first house we had Ecowater installed in. I have never heard a regeneration cycle, period; Ecowater's regeneration uses a small amount of water and doesn't fire-hose for an hour. And we haven't needed service; as Ken explained, and it's proven true, these products are designed to last and not need constant servicing unlike the previous company's products that are totally inferior and need maintenance and replacing which shouldn't be necessary (they're all using essentially the same very basic chemistry that's been unchanged for about a century, and should Just Perform, which Ecowater's products actually do). I can't believe the difference; I didn't like the previous company's products and would have rated them three of five stars, but now that I've experienced Ecowater's products, I rate Ecowater 5/5 and rate the previous company ONE star. If you're grouchy about the products, service, or performance you're getting from the Big-Name Softener company (and you should be), SWITCH! Your future self will thank you more than you can imagine.

From the owner: Water Softeners, Water Treatment, Plumbing, Water Testing.read more

Bishop's Hauling is timely, reliable, and friendly. Definitely recommend for water delivery.read more