Use a different plumber. Had a shower installed and leaked fix after fix after fix. Finally used…read morea different plumber they found the issue and corrected it. Other jobs performed done half way or left knowing they leaked prompting home owner to fix issues. If you want to become a DIY plumber hire them you'll be fixing their mistakes after they leave.

I had a really bad experience with them, and got totally ripped off. I was charged over $7,000 for…read morean issue that was very basic( it got too cold while I was away and the septic got frozen). I had to call their office to get receipts for the work done( technician did not provide one...) and when they provided them they were no details on the work done and very vague. My house was about to go on the market , and I asked the office to get a more detailed invoice and to add all was in working order they refused to do it claiming it was illegal. The technician charged me whatever he felt like that's what should be illegal. I had shared with him that my husband had passed away only 4 months ago, and felt sick to my stomach that I would be taken advantage of under those circumstances.

My hot water heater started leaking water everywhere and I needed to get a new one ASAP. My first…read morequote was from Michael and Son's (beware) and it was for $2800. Smith replaced my water heater for $1575, the least expensive quote I received and he did it the same day! Very nice fellow and good work done. Will be calling on him again!

I have used smith plumbing for many years now for renovation work to new construction. Their…read moreexpertise and prompt manner has helped maintain my level of customer satisfaction as a general contractor. I have recommended them through the years to my customers for all their plumbing issues.

Great customer service and an honest man! Just moved to Virginia so my partner and I were looking…read morefor someone within our budget and he was the perfect guy. Another plumber quoted us 4-17x the cost of what he charged which we figured didn't sound right. Very affordable, good communication and efficient. He checked out our problems and got the job done the same day. Will definitely be sticking to him if we have any future needs. Would recommend.

Pat does good work as a competent plumber and at a fair price. I feel confident that he is honest…read moreand he'll do what's best for our home.

Mack Morris has never let us down. They have always shown up on time for routine maintenance, and…read morealways make time for us on the same day if our HVAC stops working. The schedulers are kind, courteous, and efficient. We love all of the technicians - especially Sean and Sue. They are HVAC geniuses and can figure anything out. Despite terrible weather, Sean and Sue came to our house after the terrible ice storm this year when one of our units wasn't working. Sean came out today - on a holiday weekend - in extreme heat and fixed our AC that had stopped working - same day. He had it fixed in no time. This company has never let us down. We love Mack Morris.

Great always prompt service!! You can count on mack Morris!!!! 11 years of great serviceread more

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

I was charged $750 for hot water heater service and flush. I'm on a well, thing was clogged and no…read morehot water so I was desperate. My regular plumber had family emergency so I called this guy, trying to support small local businesses in Ruckersville. He was at my house maybe 2 hours if that. Regular plumber (who now Ive also found to be a crook) quoted me $350. Also, I asked price on switching out faucet fixture- quoted me $300. Seriously? My home improvement guy did it for $65. Are there any honest service folks out there any more? Disgusting!

Hamilton plumbing is a great service. Hamilton (Hambo) shows up on time and gets the job done with…read moreefficiency and professionalism. We totally trust him and his small crew and will leave the key for him to fix any issues while we are at work. He is a super reliable, easy to talk to and knows what we want. I would highly recommend him and his service for any plumbing job.

Great guy, great and prompt service. Went above and beyond to help us. And fair prices, too.read more

The review should be a 10+ not a 5. Jim, was very professional and more than honest and fair what…read morehe charged. He went above and beyond what we asked him to do. As a former Marine he certainly epitomizes those values. He should be your first call for plumbing problems!!!!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.