Alert 360 does terrific work. Their staff has gone above and beyond to ensure that my home is…read moresecured. Prior to having Alert 360, I just used a Ring. Not knowing that a Ring would not be the best way to secure my home, I was educated by one of their sales consultants in a way that was informative. Sometimes when you have sales folk trying to sell you something it doesn't seem solid and genuine. My system is what I needed and is extremely affordable. Installers did a terrific job of being efficient and non-intrusive. Definitely recommend.

I had used them for my business and home security. I added a new company to do my video security…read moremonitoring and changed to them for the rest of my security package. I then cancelled my service with CSG. They cancelled my business account correctly, but after I jumped thru the hoops to cancel my home account I find that they have been still billing me for the last year. They even auto renewed my contract for another year even when their system showed they were not connected to my security system any longer. In reviewing my bank account I finally noticed that I have been paying $30.45 for the last year. I contacted them to handle the matter and they stated they never received my e-mail and that I needed to send it again and they would not credit me back any of the paid amounts. UPDATE 9/1/16 The company reached out to me and we were able to reach a resolution to this matter that we both were happy with. Jimmy was helpful and pleasant to work with. Jeff

We needed to have my daughters iPhone 6 fixed. It was doing crazy things and we really didn't know…read morewhat the problem was. I looked into 3 local places and decided to try AVIES because of the crazy amount of 5 star reviews they had on Google. SO GLAD I chose them!! We took the phone in and were assured we would be called after some tests were run on the phone. Got a call a few hours later with some not so good news. They told me that they had done several checks on the phone, changed screens a few times, and were still having the problems. They would need to keep it over night to do a few more things. Received a call from Richard the next day. He concluded that the phone was actually bent and that's what was causing the "Ghost touching". He fixed the bend, put her original screen back on, and didn't charge us a dime!! Very pleased customer!

Used this business for the second time. The first was for a new smart TV, the second was for my…read morelaptop. In both cases, I was extremely satisfied. We are not very tech savy, and Rich was very patient in providing explanations and teaching us what we needed to know. I would recommend this business to all my friends.

We were needing an update for our TV/audio system. The folks at Longwire were not only reasonably…read morepriced, they were timely, knowledgeable and kept us informed at all times. I will absolutely use them again in the future and I highly recommend you give them a look.

We are not technical people. At all. Since the dawn of high speed internet, nothing has worked…read moreproperly in our house. We have tried all kind of companies and all kinds of band-aids. Once we finally decided to fix the tech in the house for once and for all, we called several places and got a few bids. When Chuck from Longwire came into the house, he walked around with us, listening to all the irritants and issues and things we hoped for and created a solution that has finally made everything work reliably and effectively. They were thorough and thoughtful and scheduling was convenient and quick, even though we were working around the holidays. They even finished the project a day early. They have also been open and helpful about some questions I had after the fact and I anticipate they will continue to be that way moving forward.

My computer had stopped charging, the port no longer worked. I anticipated a costly repair, but he…read morepointed out that I had another charging port that used a standard plug, instead of the USB C one that I've been using. So for the price of a new charger, $45, my laptop is no longer like a useless brick. So happy to have it working again!

Saved my bacon again!!! Uncle B. Let scammers into his computer. The Manager helped me get a…read morebigger drive with new OS, which gave me the time to recover his data from backups. Uncle B. was up and running very quickly. The scammers lost this round. Thanks again to Computer Solutions and Exchange!!!!!

As an owner of a software company, I can usually handle my household's IT needs, but when the wifi…read morereception/speed on one of our home laptops suddenly went to sh#* one day (during the pandemic), I figured I'd better call in a professional STAT! Doing a quick search on Yelp, I filled out a service request and Jon @ KC Super Tech responded within 2 minutes. He "risked his life" ;) coming to my home the next evening and quickly diagnosed a faulty wireless network adapter card. He then installed a temporary fix (a USB adapter) to get the laptop wifi up and running while we waited for a new adapter card that had to be ordered. Jon finished the job with another "risky" ;) trip to my home to install the new card. Laptop is good as new! I'd highly recommend Jon to anyone who needs some IT help (home or at work). I'll definitely use him again if/when I get in over my head...

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

Chuck was professional, proficient, and had the patience of a Saint. He stayed until the job was…read moreexactly how the customer wanted. They had time openings that worked for us and the value was at a cost that we could afford! I would highly recommend them to anybody I know! The service requested was exactly how I wanted it and even more! Came out so wonderful!

This guy claimed to be able to do a TV calibration for around $50. EXTRAORDINARILY CHEAP. I asked…read morewhat equipment he used and what certifications and he responded with "no special equipment is necessary for tv calibration," and that he had no certification regarding the service. I asked him by what standard he used to calibrate the tv with, and he responded: "customer perception," followed by: "otherwise, another." This person is BS. Lol.

to bad the moved for me . always helpful and top top shelf merch. over the years always gotten…read moregreat tools and electronics/ electricial supplies

I fixed it!!! My waffle machine stopped working mid waffle!?! After sussing out all possibles for…read morerepair, it was either the dumpster or I do it myself. Waring Pro told me to kick rocks, and the next option was $60. So after a lot of research, I heard tell of a place akin to a radio shack, but more Costco than Shack - and a whole lotta radio. Electronics Supply - been around for over 60 years - is just a wonderful place for the tinkerer with electronics repair needs. There's an upstairs and a downstairs, a gaggle of extremely helpful staff, and they even have the curmudgeons of yore - those gentlemen of too much knowledge, and not enough cares - answer any question gladly, but stays in their chair, and hardly look at you while doing it. This place is a rarefied necessity of any advanced municipality with the capacity for ordering online. Honestly, these guys seemingly have anything an everything you can imagine - and they're very helpful to boot, which in this time of online garbage is welcomed necromancy! I bought a thermal fuse; I didn't know what I needed, but they did. They discussed the part in question, haggled over the possibilities, pulled it from the expansive selection in back, and after an entire dollar seventy five, I was out the door! I installed it, and viola! Waffles! I'm just over-the-moon excited about the possibilities! They have myriad tools and components, security systems and computer parts, and if you venture downstairs, you've ventured into the realm of commercial electrical supplies. Among a million other items, there is a full-blown server setup for sale, conduit for days, and any bracket, housing, cable, wire, transistor or capacitor you can manifest from your imagination. It's an electronics supply, but it's more than that. Like the armory or granaries of yore, this is a downright necessity of civilization in the heart of downtown Kansas City. I'll definitely be back for things and stuff. You should too! It's a shame more people aren't able to fix their own stuff anymore, and that number is shrinking. Thanks to the Electronics supplies of the world - a right contrivance of practicality in such the weary world of toss it and buy another.