My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great Experience. Came in for a state inspection and brake check. Service was very quick and well…read morepriced. Will definitely come back in the future.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Fixed my stuff for the cheap. I recommend, don't have much else to say about this. Dude at the desk…read morehelped me out.

I bought a Jeep from Todd, the owner of Tullock Automotive, after he promised it was in great shape…read more-- "no work needed, no rust, no leaks" -- and said he would "stand behind this vehicle 100%." The very next day, I discovered oil dripping on my garage floor. Todd brushed it off saying, "That must have just started." But after getting it inspected on a lift, the truth came out: this wasn't new at all. The oil pan had been wiped clean, but everything above it was caked in sludge and leaking oil. Now I'm facing a $1,500 repair bill to replace the rear main seal, valve cover seals, oil pan gasket, and even the oil filter housing, which is badly damaged. Todd also claims he performed an oil change -- if that's true, there's no way he didn't see these serious issues. This was not an honest sale, and he has not "stood behind" the vehicle like he promised. If you're thinking about buying from Tullock Automotive, beware -- my experience shows that their word cannot be trusted.

Took my 87 Mustang there for an engine rebuild and he said he'd have it done in two weeks. It took…read more4 months and he did a crappy job even after he said he was an expert. What a joke. I took it to a true pro and he told me all the things Todd got wrong, including putting a part back on to control gas fumes. He screwed me out of a lot of money. Proceed with caution. He even forgot to do any of the modifications I requested. Bad.

I took my Chevrolet pickup truck to rail side auto for various leaks, this hidden gem of an…read moreautomotive shop did not disappoint for all the components I needed repairs on, I have been to quite a few shops for simple repairs but none of them other shops gained my trust or business afterwards, until I took my truck to Railside auto, I am happy and pleased with the excellent work and time Mr. Walker spent repairing my truck, his front staff has been excellent towards me as a first-time customer, Railside auto has earned a forever customer, he will not disappoint with a written fair estimate for any repairs, this shop prices are honest and true, I plan on taking my truck to Railside auto for all my automotive needs rather its minor or major moving forward.

Walker and his employees are honest and trustworthy. He has worked on my husband''s 2016 Silverado…read moretruck and has always done a good job. If you want a trustworthy mechanic take your vehicle to RailSide!

I would be very cautious about using this mechanic service for anything other than an oil change…read more I had a check engine light issue and their diagnostics indicated low compression on #3 cylinder, their recommendation was replace the engine. I ended up taking my Audi Q5 to a Import specialist and they indicated the issue was a bad fuel injector. They were able to take care of the repair in short order. They also told me that previous work done by Woodies wasn't done correctly and they had to do it over. They talk about their quality of service and their ASE certified mechanics and their belief in Customer Service and treating you like family. That was not my experience.

I came to replace 4 tires and alignment. After shopping around for tires in few places, Woodies…read moregave me the most competitive price/service. I spoke to Mark a couple of times before I decided to take my car to Woodies. Mark was very helpful and responsive. He seemed pretty knowledgeable about the tires he was recommending for my car. They had a very small but practical working area. So I was able to work there while waiting for my car. At least for tires, I can say they did a great job.

Overall it's a pretty okay experience. Prices are not the best or worst, but the time you will be…read morehere is crazy. All the times I'm here is about an 1 hour and 30 minutes. Note this is for only an alignment to be done. I'm always told 30 to 45 minutes but it's always longer. Today was "slow" and yet I'm here making this message when I dropped off my car at 5:10. It's now 6:30 and it's now getting worked on from what I overheard. They do amazing work don't get me wrong but the time it takes is kinda crazy. Make sure your phone is charged if you come here is all I can say. So ready to go home...

They refused to align my car even though I purchased the lifetime alignment. They mentioned that I…read morehad rust on one of the bolts/ bars but after further inspection they refuse to service my car even though I've had it done multiple times. Upon further inspection my regular mechanic laughed and said that they do this often so they don't service your car after a few times. He put my car up and gave me a break down of what they found troubling. Found this to be quite the joke to be honest. Just refund me this lifetime crap if you're going to make up some thing every time and refuse service. They quoted me around $800 to align my car and replace "tie rods" which were absolutely fine Save your money and avoid a major headache with people and business like this. I am not stupid nor appreciate being lied to for a couple dollars. They will not help you, they'll only sell you on things and under deliver.

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

The best customer service I have ever experienced. We were dealing with a delicate situation…read moreinvolving the truck and Jake (I wish I knew his last name) was so patient and kind to our family given the situation. This is a top notch place to go if you expect exceptional service as well as kindness on a personal level. Thank you!

I came here for replacement tires but they didn't have the right brand and it took a long time to…read morefind my fleet account in the system. They were patient and friendly though. The facility is clean and near a lot of shops and restaurants. They substituted another brand and I got what I needed.

Really disappointed with how my wife was treated here. She went in for a simple tire issue and…read moreended up being pressured at every turn. They charged her with a warranty she had already declined, after already trying to upsell her on warranties for all 4 tires and tried to sell her new wipers. All of which was on a nine‑month‑old car with 10k miles. They even rolled a tire with a small screw in it across the shop floor like it was some dramatic reveal--something they didn't do for anyone else. Meanwhile when a gentlemen sitting next to her had to have a tire plugged due to a similar issue and they didn't roll his tire in to show him. After reading other reviews, this seems to be a pattern, especially toward women. People report being told their car couldn't even be serviced unless they bought new tires, only to find out later it was just a nail that could be plugged for under $30. Some were even offered free tires afterward if they'd change their review. This isn't an honest mistake. It's a consistent upsell routine, and it's not a good look for a company this size.