So true! I agree with others statements as I've copied below:…read more SO - It's basically a case of "Make a reservation and give us your money. You might be able to take the trip you paid for, but maybe not. If you can't, you're welcome to take a different trip that is totally inconvenient you, but it works better for us, so who cares? If we cancel, we'll probably let you know a few days in advance, but you should probably have a backup plan." Plus, if going out for a fun trip, i don't want to have to bring all my drinks etc. I prefer other options. Camping port a potties are not my style Cute concept but very expensive with a mandated tip before you can book. If you book be sure to buy the added cancellation insurance or they just cancel out if not enough people booking,

Let me start with the good. The trip was great. The crew…read morewas wonderful. The music was fantastic. The views are beyond compare. The perfect way to spend a few hours on a hot summer afternoon. The experience was FIVE STARS. ------------------------------------------------------------------------------------------ But ... dealing with the sales office to get ON on the boat? ZERO STARS. We planned a 2-part surprise party - the first part was a ride on the Tiki Barge for 11 people early on Sunday afternoon, and the second part was a cookout after for another 16-18 people. We were told by the owners to make reservations in advance, which we did weeks ahead of time. Then we waited and waited and waited - but even though we had paid, we never got confirmation. I called the Monday before and was told that our trip had been cancelled because there weren't enough people (funny, that wasn't mentioned when we made the reservations). They said that they were planning on calling us "later in the week" to let us know. So, our early trip had been cancelled, but we were welcome to call off our 30-person cookout that afternoon and come on a trip later in the day. WHAT IN THE HELL WAS THE POINT OF MAKING RESERVATIONS?! So, we had less than a week to reschedule an entire event that had taken weeks to plan, because Tiki Barge apparently doesn't honor the reservations they tell you to make. If it had been up to me, I would have cancelled the whole trip and gone on the Goodtime III or something, but the birthday person had wanted to go on the boat for quite a while, so we went. The experience on the boat was FANTASTIC. I can't say enough good about the Captain, his Mate and the trip itself. But unless you buy out the entire boat, or if you're lucky and they don't cancel your reservation, it doesn't look like you can actually count on going. They offer "single ticket options" - but unless there are a lot of random strangers showing up at the same time, that doesn't seem likely. SO - It's basically a case of "Make a reservation and give us your money. You might be able to take the trip you paid for, but maybe not. If you can't, you're welcome to take a different trip that is totally inconvenient you, but it works better for us, so who cares? If we cancel, we'll probably let you know a few days in advance, but you should probably have a backup plan." TLDR: Great crew, great trip, great views, great value. FIVE STARS But the lousy way the sales office treats their customers drops the overall rating to TWO STARS

A few weeks back we decided to celebrate my mother-in-law's 50th birthday. There wasn't a better…read moreway to do so then by BrewBoat CLE. It is the pedal wagon on water! The driver and co-captain were extremely polite, even though it was a hot afternoon. We were allowed to bring 3 beers or a total of 36 oz of drinks with us. There was a Bluetooth speaker on board which allowed up to all take turns playing our own music too. Overall, the ride lasted a little over 2 hours and it was smooth along the water. A few views that made the outing a memorable one were: downtown's skyline, the flats, and an opening of the lake. Typically the boat will seat about 10 people and we had just a few less. Regardless, it was not an issue as they were extremely accommodating. There is a small convenient store next to the boarding location if you forgot to purchase any beverages before the adventure.

We were visiting from California and wanted to see our hometown of cleveland in a new light…read more.. plus, the weather was hot, so obviously the best place to be is on the water!! We rented a Duffy boat that holds up to 12 people and we brought 9. It was simply awesome! The boat was easy to use and our night out on the water was perfect. We did a 7-9pm rental. Soooooo fun!! The staff was really nice too. Can't wait to incorporate this into every summer trip to cleveland from here on in!

This tour was awesome! We went down the Huron River and got to enjoy the many birds and nature…read more We brought snacks and drinks, but we didn't have any. A bottle of water and binoculars were all we needed. There are several American bald Eagle nest along the way, and we got to see the adults and some young fledglings. Tom, the owner, was the tour guide. He was so knowledgeable about the birds, the Huron area, and nature in general. The bicycle seats are a bit uncomfortable; however he is removing them and putting in comfortable swivel seats after this season ends in October. I would like to come back next spring or fall to see the different seasons.

A great boat tour of the Huron River! Enjoy the serenity of the river with music and drinks (byob)…read more( it doesn't have to be alcoholic). There are several American bald Eagle nest along the way, and if you're lucky, you'll spot the legendary river monster! Check out there web site or stop by in Huron on your way to Cedar Point! (10 min away)

Lady Caroline is a Cleveland cruise devoted to dining and celebrations. The cruise offers…read moreindividual tickets and private reservations. I joined a private cruise. I was expecting an elevated experience. Instead, I found my cruise severely lacking in service, dining, and overall experience. Amenities: The boat has newer interior than other local cruises, but a bit tacky casino vibes. Local skyline art and nautical carpet are nice touches. It is better and newer than other local no frills boats in terms of the decor. The boat is spacious - 3 floors, all with bars, indoor and outdoor sightseeing, and plenty of windows. I found that the second floor had the best views and many windows. During my cruise the third floor was DJ dance floor/VIP area. The first two floors were dedicated to dining guests. It was nice to have peace and quiet, dancing as needed. The boat well accommodated large amount of people leaving ample space for all. Cruise: The cruise is 2 to 3 hours. The sights are unmatched especially if you sail during the golden hour or sunset. Our private experience was 3 hours. The cruise goes into Lake Erie. It felt way too long. It would be great to have shorter options. Our cruise departed about 30 minutes late (perhaps due to the event policies). The boat was a very choppy experience even in mild weather. The experience is between $50-60 depending on whether you are have a private or regular cruise. Service: To be very straightforward the service is bad. Or at least it was bad during my cruise. While the tables are labeled, all food orders were confused, brought to wrong tables. This happened all night. Wait staff kept asking the same guests if the orders were theirs. That's despite all tables being clearly numbered. Ordering was available at the bars (one bar per level). Ticket check-in staff visibly checked out and commented on female guests' appearance in a disrespectful manner. One of the crew members approached me, asked if I'm cruising alone, inquired about my martial status, and was quite persistent. This is not the experience someone wants on a luxury cruise. It was the most disappointing and crude part of my planned peaceful experience. Food/Drinks: Our private cruise featured concession style food and no table-side service. I ordered chicken tenders ($11.50 for 6 pieces) and walking taco (Doritos bag with cheese, sour cream, lettuce, and salsa for $12.50). The chicken tenders were exceptionally dry. The walking taco lacking flavor. It definitely wasn't fine dining or even tasty concessions. All food choices were unexpectedly served in disposable plates and with disposable cutlery. The tables weren't cleared of plates. I cleaned my own table. Perhaps daytime food cruises have better dining options and dining services. There are plenty of complimentary non-alcoholic options such as water, iced tea, and coffee (decaf and caffeinated) that were available on the second level as self-serve. Other guests opted into alcoholic beverages, the menu looked extensive, and prices comparable to local restaurants. Parking: The boat is docked at the Nautica Pavilion. During events in the area it is virtually impossible to get to the venue. I waited in standstill traffic on the same street (less than a mile away from the Nautica Pavilion) for 30 minutes due to a concert, a large scale event, and two weddings. It was considerate of the Lady Caroline to post about possible traffic. Definitely check their site and any events at the Nautica Pavilion to plan your commute. Parking is available at the Nautica Pavilion. Be sure to notify them about your Lady Caroline cruise for a slight discount. Although the parking fees are unpredictable. I paid $6 for $25 event lot, nice discount. There are no set prices that you can plan for. Reservations: Reserve your cruise on the website - individual tickets or tours. I experienced just about every cruise, sailing, and boat experience in the city. This was not my favorite. Main reasons being food, service, and advances from the staff. To be frank, it's not worth the price. I hope that Lady Caroline can further improve, welcome Clevelanders and tourists to the marketed luxe experience.

For the second time there were mechanical issues preventing a cruise. Another time resulted in the…read moreinability of the ship to leave the dock. All three were disappointing. On the single trip where we actually ate, the food was virtually inedible. PLEASE do not waste your time booking a trip. You are unlikely to sail, or you will be given unpalatable food. It's a lose-lose situation.

Had a great time out on the water with Great Lakes Boat Charters for a bachelorette party. Booking…read morewas very easy and everyone was extremely nice. Captain Mike and first mate Scott were amazing, nothing but top notch service from them. I would 100% do this again! They made our day so special!

From the owner: Great Lakes Boat Charters is a Cleveland-based, family-owned private boat charter company offering…read morefun and unique destinations and activities for up to 6 passengers on Lake Erie. Renting a boat with a licensed captain means you no longer have to worry about who's driving, or having enough experience to operate the boat and navigate Lake Erie safely.

Smaller boat but cheaper to rent for your party on the river or lake. You can have it catered too…read morewith good food from anywhere downtown!!

What a cool space! I was here for a Destination Cleveland…read moreTravel backers meeting. At the close of our meeting, we were told an employee could take us on a tour for anyone who wanted to. I opted in, and was pleasantly surprised at the history and the way the original artifacts were preserved when possible. The building was otherwise very modern. We were able to see the indoor rowing room, the storage for boats, the Big House and a room believed to be a speakeasy a long time ago. They do summer camps for youth and also a great deal of outreach in the community to let people know about their rowing and sailing programs. Companies can rent out space for events or do team building in the indoor state of the art simulation rowing room. The Cleveland sign out back was a pleasant surprise also. Come visit! You won't be disappointed.

We visited The Foundry for an all day business meeting, followed by a team-building rowing class…read more The facility is excellent! Clean meeting space, plenty of white boarding area and wifi. The rowing class was so much fun, in addition to a great workout and team builder. I highly recommend the Foundry to others looking for the same kind of event. Thanks!

I planned a pontoon dinner cruise for my boyfriend's birthday, and the staff made sure every…read moredetail was perfect. The food was great, and thankfully the weather cooperated. We learned a lot about the area and got to see plenty of wildlife. Definitely recommend!

Very relaxing cruise. Great view of the Portage Lakes and all of the magnificent properties. I also…read moreenjoy the various species of birds that can be seen and photographed. Highly recommended!