Salad first with only one type of dressing. Balsamic. Buffet offered: green beans with carrots-Al dente. Mashed potatoes with chives, chicken breast, meat loaf, crab cakes and rolls also pound cake with whipped cream and strawberries. Very pleasant. Waitress needed to be friendly but other waitresses assisted where she fell short. DJ was good. Atmosphere was noisy until guests went to dance. Not a bad lunch affair. Caterer could work on flavors though! read more

Lady Caroline - Buffet plate - Boat Charters Near Me - Cleveland, Ohio

Two years in a row our group booked a date in August 2025 and again in August 2026. Both dates we were notified with only 24 hours notice. Both dates we were told the cancellation was due to mechanical issues. The options were A. Full refund B. Reschedule or C. Eat lunch on the dock. Are you kidding me? Eat on the dock when we paid $63.00 for the boat ride and lunch. We will not be back! Horrible customer service! My thought is the manger cancels the trip when There is not enough passengers. read more

We brought a group from all over the US to tour Ohio. We booked this boat trip specifically to enjoy a meal and the Blue Angel's AirShow. The food was ok. The salad bar was the best with fresh crispy lettuce and several other choices to go with. However, imagine our disappointment when we were NOT allowed up on the viewing deck - even though our tickets clearly stated we had access to it. It seems they only let a certain number up there. Well guess what - once up there no one would come down of course so 80% of the guests could not view the air show as advertised! Many had to sit inside at their tables. There were large windows but it just wasn't the same. It would have been better to have rows of chairs up top and assigned seats. Our group would have paid extra for observation deck seating. My husband went downstairs to use the restroom and was not allowed back up simply because "we only allow so many people up"! Horrible experience for many of our guests. This is our 3 rd tour of Ohio and we won't be using the Lady Caroline again.Think twice if you want a mediocre meal and poor viewing of the Air Show. The servers were pleasant. The buffet of green beans, carrots, mashed potatoes, rice , fish and sliced pork was ok. The mashed potatoes were very good. Fish was done perfectly but the pork was sliced so thin you could hardly taste it. It's a clean ship with good restrooms. But very false advertising for use of the observation deck. They would do well to have special wristbands for access to the observation deck and only sell so many or specific assigned seats-poorly designed. read more

One and done for sure!! We went for a lunch cruise and boarded about 20 minutes prior to scheduled departure. All of the round tables were set for 8 people; about a third remained empty. We were sat at a table occupied by only one couple who insisted all the seats were taken at that table so we got a worker to assist us and were told to sit at that table. Very uncomfortable as the man glared at us the entire cruise. We noticed people getting up to go to the small salad bar so we followed. About half of the dozen or so containers were empty. Two dressing containers were on the table. Warm baskets of a variety of rolls followed the salads. They were the only thing that was good! There was a bowl of individually wrapped butter on the table; the one I took had already been opened. Yuck. The buffet had fried chicken similar to Banquet frozen chicken my mom bought when we were kids (think random cut chicken pieces with backs); meatloaf (aka prision food) "crab" cakes with tarter sauce (I kid you not!! No cocktail sauce); mac n cheese; chunky mashed potatoes; and green beans with carrots---which were about the only edible option. Needless to say we were hungry when we got off of the slow moving boat. Nautica, the predecessor of Lady Caroline, had a very good buffet so we expected the same, BIG mistake!! read more

Lady Caroline is a Cleveland cruise devoted to dining and celebrations. The cruise offers individual tickets and private reservations. I joined a private cruise. I was expecting an elevated experience. Instead, I found my cruise severely lacking in service, dining, and overall experience. Amenities: The boat has newer interior than other local cruises, but a bit tacky casino vibes. Local skyline art and nautical carpet are nice touches. It is better and newer than other local no frills boats in terms of the decor. The boat is spacious - 3 floors, all with bars, indoor and outdoor sightseeing, and plenty of windows. I found that the second floor had the best views and many windows. During my cruise the third floor was DJ dance floor/VIP area. The first two floors were dedicated to dining guests. It was nice to have peace and quiet, dancing as needed. The boat well accommodated large amount of people leaving ample space for all. Cruise: The cruise is 2 to 3 hours. The sights are unmatched especially if you sail during the golden hour or sunset. Our private experience was 3 hours. The cruise goes into Lake Erie. It felt way too long. It would be great to have shorter options. Our cruise departed about 30 minutes late (perhaps due to the event policies). The boat was a very choppy experience even in mild weather. The experience is between $50-60 depending on whether you are have a private or regular cruise. Service: To be very straightforward the service is bad. Or at least it was bad during my cruise. While the tables are labeled, all food orders were confused, brought to wrong tables. This happened all night. Wait staff kept asking the same guests if the orders were theirs. That's despite all tables being clearly numbered. Ordering was available at the bars (one bar per level). Ticket check-in staff visibly checked out and commented on female guests' appearance in a disrespectful manner. One of the crew members approached me, asked if I'm cruising alone, inquired about my martial status, and was quite persistent. This is not the experience someone wants on a luxury cruise. It was the most disappointing and crude part of my planned peaceful experience. Food/Drinks: Our private cruise featured concession style food and no table-side service. I ordered chicken tenders ($11.50 for 6 pieces) and walking taco (Doritos bag with cheese, sour cream, lettuce, and salsa for $12.50). The chicken tenders were exceptionally dry. The walking taco lacking flavor. It definitely wasn't fine dining or even tasty concessions. All food choices were unexpectedly served in disposable plates and with disposable cutlery. The tables weren't cleared of plates. I cleaned my own table. Perhaps daytime food cruises have better dining options and dining services. There are plenty of complimentary non-alcoholic options such as water, iced tea, and coffee (decaf and caffeinated) that were available on the second level as self-serve. Other guests opted into alcoholic beverages, the menu looked extensive, and prices comparable to local restaurants. Parking: The boat is docked at the Nautica Pavilion. During events in the area it is virtually impossible to get to the venue. I waited in standstill traffic on the same street (less than a mile away from the Nautica Pavilion) for 30 minutes due to a concert, a large scale event, and two weddings. It was considerate of the Lady Caroline to post about possible traffic. Definitely check their site and any events at the Nautica Pavilion to plan your commute. Parking is available at the Nautica Pavilion. Be sure to notify them about your Lady Caroline cruise for a slight discount. Although the parking fees are unpredictable. I paid $6 for $25 event lot, nice discount. There are no set prices that you can plan for. Reservations: Reserve your cruise on the website - individual tickets or tours. I experienced just about every cruise, sailing, and boat experience in the city. This was not my favorite. Main reasons being food, service, and advances from the staff. To be frank, it's not worth the price. I hope that Lady Caroline can further improve, welcome Clevelanders and tourists to the marketed luxe experience. read more

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Food, was not good! The menu was totally different from what was advertised. The dessert tasted like it came from a dollar store. Highly overpriced for a 2 hour boat ride that never enters pass the breakwalls. read more

For the second time there were mechanical issues preventing a cruise. Another time resulted in the inability of the ship to leave the dock. All three were disappointing. On the single trip where we actually ate, the food was virtually inedible. PLEASE do not waste your time booking a trip. You are unlikely to sail, or you will be given unpalatable food. It's a lose-lose situation. read more

After hearing a lot about Lady Caroline, we finally decided to try a dinner cruise. The ship itself is beautiful- four floors with an upper outdoor deck, nice decor, updated! it was wonderful to be on the lake and enjoy our beautiful natural resource. Other than that the dinner cruise is WAY overpriced (price does not include drinks) and not sure who the caterer is but it would be better to minimize the # of food options (don't need 3 types of mediocre meats) and have better QUALITY than quantity. Secondly, also recommend shortening the cruise .. make it 2 hour, offer better food (even just appetizers would be good) & lower the price .. too expensive and too long! Finally, there was no communication regarding the order of things. We were directed to our table immediately upon entering the ship and saw everyone rushing to get their salad at the buffet line as soon as we boarded and were seated. It was not relaxing at all. Wish we would have gone to the outdoor patio before sunset instead of following the crowd. read more

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Julie is an awesome bartender. She handled the long lines well and the drinks were made pretty fair. The food was meh. More sides could of been made for the meal overall. The ambiance was great. Great choice for a family reunion. Whenever I visit Cleveland again I will definitely take this boat ride. read more

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Dinner on the Lady Caroline. Plus a Royal Caribbean Travel Agent event Our hostess Kathy Vesely Killen BDM for RCC invited us. myself and a few coworkers from AAA Travel Agency.. So classy, the ship had engine trouble and we never left the dock. Better to be stuck here then out in the lake. She asked us to stay have dinner and we'll do over another time. She gave a presentation on the new ships for Royal Caribbean Cruise she has been out business manager for years. If interested in a 3-4 day fun cruise call me! Overall the servers did well seeing the ship never left dock. Our Hostess was amazing. The food was ok- banquet food, our problem was tables in order to get you own dish by 1-20 and we were at Table 19. Beautiful evening thanks to the Cleveland skyline.....at the dock :) read more

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We had a wonderful dinner cruise on the Lady Caroline!! The staff were very friendly and service was excellent. The food and drinks were delicious! Views of the city and sunset were beautiful and we had a lot of fun dancing. The upper deck had a very nice breeze and gorgeous views! Highly recommend the Lady Caroline!! read more

Lady Caroline - Views from the ship - Boat Charters Near Me - Cleveland, Ohio

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Lady Caroline has replaced the Nautica Queen that is retired. It's spacious. Four floors are used for large group entertainment. We went with a large group. First floor is walk in, and has tables and a baby grand piano. Second floor was dining. Very nice heavy hors-d'oeruvres were dinner. Specially drinks were delicious. Service was excellent. Third floor was a large dance floor with seating, and a bar. Fourth floor was the open top with spectacular views of the city. Our cruise on Lake Erie and the Cuyahoga River was about two hours, and docked for an hour. We were there from 5-8 p.m. I would go again. read more

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On Tuesday August 19 2025 .we went on country night! Put on my cowgirl boots and was looking forward to a country themed dinner cruise with music.It was all great except for the DJ who ruined the evening. He only played a couple country songs. The rest was your typical dj music. Felt like it was false advertisement for the themed evening. The boat/ service/ and food were all excellent! Someone should talk to this DJ for next time. read more

This was so great! Our server was so nice and fun and the dj made a point to mention our anniversary. They accommodated my husbands vegan meal and he said it was amazing. The dancing was fun. It was by no means a packed dance floor but hey, it is what you make it. The view was so cool! We saw a lightning storm in the distance on Lake Erie. read more

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Go for the views!! We had perfect weather. Sun was out. Low 80's and light wind. Service was excellent. Drinks were flowing. Food was average hence the three stars. It was a bit confusing on the "masks". When we were boarding we were given a mask. Told to wear it when walking around the ship and up at the buffet. This was not enforced and it was maybe 25% followed the instructions. We did ask and were told "nah you don't have to wear your mask". Would recommend when you have out of town guests. read more

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Had a wonderful time yesterday celebrating 34th anniversary. The wait staff was wonderful the buffet was delicious and of course the views of the Cuyahoga River were breathtaking. My bride and I had a wonderful time. Only suggestion- update the ceiling tiles and power wash the exterior. Nevertheless, I give the cruise experience five stars. read more

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Lady Caroline Taco Tuesday . 4 level boat. 2 or 3 bars. Very nice Taco buffet. 90° we were in AC for a while. Nice breeze upper 2 levels. Live music and dance floor . Some of the people were really getting into the dance. Staff very friendly . Clean Restrooms. Great time was had . read more

We had a great time. The food was good and the service was good. It's a buffet style and you get your own food. The waiters were very helpful and help you get your food to the table with if you need. We had a baby with us and it was very hard to get around. Having a stroller was a nightmare. They didn't have anywhere we're kids could sit except for a booster seat which is not suitable for a 9 month old. The booster seat also doesn't have a seatbelt so it was just a big no. They call your tables one at a time and being the first few tables made it so much better. Since we had a baby with us, we had to wait in the line again. It's definitely not wheelchair accessible or stroller accessible. They don't allow strollers on the top deck. Point being, this is not kid friendly. If you are without kids, it's perfect and super enjoyable. Best time to go is weekdays or Friday morning. read more

Lady Caroline - Buffet - Boat Charters Near Me - Cleveland, Ohio

We took an afternoon brunch cruise, and it was very enjoyable. When we arrived at the boat we were greeted by a friendly hostess that escorted us to our table. We were informed that we would be sitting with another couple while enjoying the cruise. Downside of our seats were that we were next to the restroom. Up side to our seats was that we got to go through the buffet line first....less hands touching our food, lol! The food was pretty decent. There were numerous pastries to choose from along with a salad bar, fruits, meats, breads, and delicious macaroni and cheese. I mean, it is buffet food on a boat in Lake Erie, so I wouldn't expect a Michelin Star level restaurant, but overall it was good. I've heard that the brunch cruise is the best for a meal. Not too many people I spoke to enjoyed the dinner. After we ate we headed up to the top deck to take in the views. It was an overcast day, but there was still plenty to see. One recommendation I have is to get upstairs as soon as you are finished eating to secure a seat. Pretty much everyone on the boat heads up to the top, so it is difficult to find a seat if you wait too long. This cruise gives you a unique view of the city-scape that most people don't get. Take it in and enjoy yourself! read more

Lady Caroline - Boat Charters Near Me - Cleveland, Ohio

This was my first time in a very long time. I was with the big Destination Cleveland group for a lunch cruise. We had a blast. We had a bunch of vendors representing different cities in Ohio. I learned a lot about surrounding areas and even had my name drawn in a raffle. Lunch was tasty and the wait staff were attentive. The views of downtown Cleveland from the Nautica were breathtaking! I will definitely return. read more

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We had a fantastic night out on Lady Caroline! We took a High school women's soccer team and parents in a big group dinner harbor cruise. It was so much fun! The boat was clean, nice, and big. Staff was friendly and fun. The views were fantastic. The amount of time on the water was perfect. Food was great. We had the best time! We highly recommend it! read more

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First of all, the boat/ship was extremely Hot and intolerable. I asked for accommodation if a fan was available and was told no. Furthermore my table and guest were seated next to the engine room vent, which was giving off more heat. The waitress that had our table looked tired from all the running around that she forgot to bring beverage orders to the table. The food was tasteless, bland and dry. I was bothered by the fact that the menu was short and limited with 1 or 2 options available for vegan diets. I walked around to access just how hot the ship was and the 1st floor which primarily had senior citizens. Everybody was fanning themselves with the menu. The second floor had air completely and the 3rd level was humid with the windows open. Why introduce a new ship that is sub-standard to the Nautica. Nautica was way better, services were great, food was good with many options, even for vegans. The price does not equate to the level of service and quality that was given. I am very disappointed with cruise and just want anyone else deciding to take this cruise to please be aware. If this is considered an upgrade to the Nautica, then everyone run. One concerning thing, I noticed is that I never saw any AED station on the walls on each floor. For the hundreds of dollars I just spent on this floppy cruise is disturbing, unacceptable, and poses a safety issue due to the temperatures, lazi fair attitudes of service staff. Refunding me on half of this cruise would be the courtesy thing to do, to make this right. read more

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The food was aight, the views (dare I say) were immaculate. We were there for prom, we sat at table 9 admiring the picturesque sunset. The mood was solemn as we were reflecting on our long 4 years at school. After dinner, we took brief intermission and approached the dance floor. Then music turned on and everyone came alive. A slight chortle from the mouths of our peers. The Nautica King came to our deck with wise words. He stated , "this is the end". Griffin flew off the boat alongside the King. We sunk about 10 minutes later, I'm writing this from the afterlife. read more

The food was not very good. Our lady server was very rude and did not pay any attention to us, so we were forced to have other servers help us, The cruise was nice along the lake and the entertainment was good. For the amount of money that is charged, I would say it was not worth it. read more

Exceptional service, value and FUN with out group of 70-80 people on Lady Caroline's first trip. Staff was amazing, getting drinks, and working through the buffet line. Excellent entrees, really tasty fish and chicken. We explored and found the dance floor- DJ was perfect! read more

What a waste of money. They should be ashamed to even advertise this vessel. It has so much potential to be great but falls massively short of expectations. They offer suggestions on dress code but didn't bother to dust? I sat next to a window ledge that had more dust than a dirty fan blade, gross. The food was even worse. It was a buffet of food that was so bland that if it wasn't for texture you wouldn't know the difference from one thing to the next. The decks were littered with webs and spiders. I'm sorry I could go on but I wouldn't recommend it. I'd save my 118.00 for two ppl! read more

Lady Caroline - Boat Charters Near Me - Cleveland, Ohio

Wonderful evening ! We went as a part of The 95.5 Fish event. Food was great as was the sightseeing.

Had a lovely time onboard. The food was hot and the guests enjoyed themselves. Great view of the lake and river. The staff was friendly and helpful. The weather cooperated with our tour. read more

It was a fun cruise on a beautiful day. Service was good. Food was good. Ship is larger than others so you could walk and explore. Definitely will go again read more

The food was pretty good. The prime rib was a little dryer and we done more than I would like. The fish was amazing and the cheesecake was really good. The pork was dry and the chicken was dry. read more

Don't come if you're gluten-free Or don't expect a good meal if your gluten-free. No vegetables at all and no seasoning at all. They did have lettuce on the salad bar but mostly head lettuce. Who serves head lettuce these days? The coleslaw was a little questionable as to how fresh it was. Unfortunately I don't know if it was gluten-free or not but I took a chance. Since there were no other vegetables. We know head lettuce has zero nutritional value to it. Just dry bland meat. The coffee was decent but I like real milk or a nut milk alternative not those fake creamers. Which is all they had. They also had no gluten free dessert which could have simply been some fruit. I paid for a meal but basically got a few pieces of bland meat on a plate. . Terrible! The music and staff are wonderful along with the boat ride but the food is sub par. read more

Lady Caroline - Don't come if you're gluten-free - Boat Charters Near Me - Cleveland, Ohio

Very good experience, the food was buffet style . Cocktails are available. Truly had a great lunch. Would recommend.

I had a group of 50 guests We were on the oldies luncheon cruise. The staff was very pleasant. The place was beautiful, but the food that they served us was horrible. It did not even look appetizing and it had no taste whatsoever. I was advised that they did not have a catering company, but that they had a chef that prepared the food , and I'm sure he tasted the food he would not have served that that particular day the fish was awful and tasteless as well as the macaroni and cheese and the potatoes which were mashed potatoes, corn out of the can tasteless the head of chicken patty that was not edible at all in my opinion And the worst was the stuffed cabbage. It looked disgusting and with all of that on a plate actually felt like out of the window however, the salad was delicious and so was the bread. The iced tea was good, but my entire party was so disgusted with the food we all admitted that as soon as we left there, we had to go to other restaurants And fast food places to try to eat something because we were hungry. The food was just awful and my opinion and the opinion of many of my other guest $60 is a hefty price for awful food these days .. I really can't see myself returning to that establishment. The boat was beautiful. and the staff was very nice and accommodating, but the chef needs to step his game up. read more

Terrible service, unprofessional, lack of respect for customers, unorganized, only prepared to take your money, but not prepared to provide a service. We had reservations for 7. Boarded the Nautica on 7/16 at 6:30 pm. We were looking forward to a supposedly awesome experience. Unfortunately, we did not receive anything near that or even remotely close. As a matter of fact, we got ZERO service. We sat down and waited for 45 minutes without anyone even offering us any water or take our drink orders. We noticed that everyone at all tables around us got their drinks, even those who sat down at their tables after us. We sat and sat and at 7:25, we decided to leave the boat. There was a wedding party there when we were there so we were very understanding and waited patiently to be served, thinking that they were busy. However, after waiting for 45 minutes without being acknowledged that we were there, and everyone else were served except us, I had to question why our table was the only one ignored. I will assume positive intent at that we were not singled out, but it was very disappointing, and definitely unacceptable. We stopped by the ticket office to voice our concern and asked to speak with the manager. The lady at the office was very nice. The manager was not there so I did not get a chance to speak with her. read more

On the dinner cruise, the food was not good. It was lukewarm and tasteless. Dinner rolls were cold and hard. Only one salad dressing pre-drizzled and had to ask for more. The service and staff were pleasant. The ambiance was really nice. Carolyn read more

I have been disappointed by them twice! The ship never sailed! Yet they charged full price! Beautiful ship and good food but the purpose of the outing was to cruise not just eat! read more

I went on the Nautica as apart of my Virgo/Birthday season festivities. My friend bought us tickets. I was sooooooooo excited because I have never been on the cruise. I was extremely happy that parking was only $5 and it was right there at the dock. Made it so much easier for me to walk from my car to the boat with my heels on. The staff was extremely nice and poured heavy when it came to the drinks. Oh! And the food was delicious! Especially the fish they had. I am still thinking about that fish!!!! The Dj was awesome and played all the line dances that I wanted to dance to. He takes request by the way. The only thing that was really rough was the boat swaying in the water while I was trying to dance on the dance floor. I am happy I didn't fall because that would have been hilarious. I highly suggest everyone experience this! Also, bring a jacket too because it gets cold after the sun goes down. Oh!!!!! And I have some amazing pictures of the skyline. read more

Lady Caroline - Boat Charters Near Me - Cleveland, Ohio

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Excellent food options at the buffet. Very friendly staff. Once in the lake the views were great. Wish we had more time on the lake versus strolling the dirty river for half the trip. Overall great experience for a lunch time date. read more

Lady Caroline - Boat Charters Near Me - Cleveland, Ohio

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A splendid time. Went out for grandpa's 81st birthday. Cruise was sold out and I was expecting to be crammed in like Sardines. Not the case. We had a party of 7 and we were seated at a table for just our group. Joe was our server and did a marvelous job. Food was OK, about what I would expect from a $10-15 buffet. No sushi. The cruise was well organized, and after brunch we hit the top deck for some fantastic shots of the Cleveland coast line. Most of the cruise was inside the breakwall. After eating, we had over an hour to enjoy the trip. There's a DJ spinning some tunes and sending happy birthday wishes. The only real negative was the temperature in the dining area. Our table was set off in a corner of the first deck. The a/c didn't get back here very good. The outside temperature was 84 and it was about 80 at our table. Surprisingly, there wasn't much of a breeze on the outside decks. read more

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My friend and I had a wonderful time doing this! The food was excellent and our waiter, Sean, was amazing! I most definitely would recommend this cruise. We did the lunch cruise and had a beautiful day read more