Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

Hired two separate service techs from Service Wizard today. One for a clogged drain and one for a…read morenoisey HVAC unit. Both resolved the issues. Technicians were extremely professional and courteous. Communication from the office was great.

The company was easy to work with on scheduling and quotes along with identifying rebates and…read morebundle discounts from Carrier. The installation was seamless. They loaded an incorrect unit on the truck that the technician/installer recognized after the demo of the existing unit and instead of ignoring and installing anyway (sometimes challenging for a homeowner to know the difference) he called the company and went back to pick up the right one and was still able to complete the installation within a normal timeframe. Erick was very methodical & quick, yet meticulous (& didn't rush or cut corners after losing an hour to pick up correct unit) and payed attention to the details and cleaned everything up afterwards. Louis did a great job on the outside unit, new "pad", electrical connections, etc. ps... they handle registering your product, rebates and arranging the city inspector, who by the way, said it was a great installation job and loves to see installations like that.

I had a great experience with Alamo Austin Aire. My technician, Mitch Reaves, was professional,…read moreknowledgeable, and efficient from start to finish. He clearly explained the issue with my HVAC system, walked me through the repair options, and completed the work thoroughly. The service was prompt, and everything was left clean and in good working order. I appreciated the transparency and quality workmanship. I would definitely recommend Alamo Austin Aire--especially Mitch Reaves--for reliable and honest HVAC service.

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Used this company multiple times in the last few years. Every time I was more than satisfied. Super…read moreprofessional, knowledgeable and responsive. Highly recommend.

I've been using Aero Design Systems HVAC for my seasonal maintenance for the past 5 years or so,…read more(also purchased my AC from them) I have been really impressed with their honesty and transparency through out the years. We worked with Aaron today, Oct. 8,2025. Aaron and the entire team are so professional and courteous. Aaron brought to our attention that our condenser is not performing to like it should and that it will be needing to be replaced. He mentioned that we could replace it today since he had the part available or we could just monitor it. There was absolutely no pressure to have it replaced right then and there just that it would need to be replaced soon, he left all up to me. Every technician I worked have been straightforward about what needs attention. I want to Thank the entire team at Aero Design Systems. You all are a great, friendly, honest team that performs with integrity which is hard to find these days! Keep up the good work. Thank you again!

In June 2025, we hired this company to diagnose an issue with our HVAC system. After their…read moreevaluation, we were told we needed a new condenser, which cost us $5,200. Two days after the installation, the system stopped working again. When they returned, we were told there was now a hole in the coil and that it would be another $5,000 to repair or $16,000 for a completely new system. At that point, we decided to get additional opinions. Multiple HVAC companies quoted us significantly lower pricing. We learned that the condenser we paid $5,200 for typically costs around $3,000 installed. We ultimately had a brand-new system (the same model we already had) installed by another company for $7,000, less than half of what we were quoted. When we raised our concerns, the only explanation given was that they "don't get as good of pricing as other companies." Our experience left us feeling like they don't even try to properly diagnose, they just throw in expensive parts and hope for the best. We are also feeling duped because we obviously paid well above market rate for the work performed. We strongly recommend using ANYONE else.

Our furnace wouldn't go on last night (of course - it was actually cold). Felix came out within a…read morecouple of hours. He diagnosed the problem as a faulty switch. He drove from Austin to Georgetown to get it this afternoon so he'd have the system running by tonight. It works. When he was testing it, he discovered that our new thermostat had also failed. So he replaced it. All better. The service these people offer is just first rate.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

I had booked a technician to come in for an annual checkup. After some work, he decided to spend a…read moregood minute standing right in front of my window making my dogs bark like crazy while just staring at them. I told him to not intentionally annoy my dogs because I was working, which caused him to pack up his gear and leave without saying anything. He stated in his report that he didn't want to bother the homeowner for being busy working, so I was not informed of any recommended maintenance. At this point I had my gate unlocked and garage door open still for access to the attic. If I hadn't noticed that he had left, anyone could have walked in and stolen tools that I keep in the garage. I reached out to the office and the feel I got for them was that they didn't care at all. I got an "I'm sorry this was your experience" from a manager after chasing them down with emails and phone calls. The response was extremely lackluster other than "sorry you had a negative experience." I will not reward incompetence with my money.

I was very satisfied with my previous experience because the staff member, Santos, was friendly,…read morehelpful, and efficient. If possible, I would really appreciate having him return, as I do not want a different technician.

I had been using Woods Comfort Systems while under warranty and had never really been satisfied but…read moreout of habit I called them when my nest thermostat stopped working. The technician said the a/c unit wasn't getting power-I needed an electrician. So I called an electrician who said the unit is definitely getting power! The problem is your A/C! So I called another HVAC company and the problem wasnt power to the unit -in fact the problem was inside my A/C unit! The Woods Comfort technician totally misdiagnosed the problem! It was an easy fix! I will not be using Woods Comfort Systems ever again and am happy I found a new HVAC company.

Our upstairs AC stopped working the day after Christmas (with guests at our house). These guys came…read moreout on a Saturday afternoon and quickly diagnosed and fixed the problem. Communication was excellent, technician was courteous and professional, and work was completed quickly with no mess inside my house. They also mentioned a couple of other maintenance items that we need to consider down the road, but there was no hard sell. I highly recommend them - thanks to Robert B for coming out.

Same day, super fast and efficient. Pricing was more than…read morefair.....................................,.......................