We visited Prestige Emergency Room this evening after my young daughter was injured at a festival…read moreand suffered a significant laceration. From the moment we walked in, the entire team was welcoming, attentive, and genuinely compassionate. The staff made the check-in process smooth and efficient, quickly getting us into a room. NP Michelle completed a thorough assessment, and Dr. Harrison did an excellent job placing sutures while ensuring my daughter was as comfortable as possible. My daughter was extremely anxious, but every member of the team showed patience, kindness, and reassurance throughout the visit. A special thank you to Nurse Sam, who went above and beyond to help my daughter take her antibiotics, something that was not easy given her anxiety. We were also very impressed with how quickly everything was handled; we were in and out within an hour, which is rare for any emergency care setting. Overall, an outstanding experience during a stressful situation. We are very grateful for the level of care and compassion we received.

Took my mom there due to a fall. They ran some scans and wanted to keep her for 6 hours for…read moreobservation in a chair. Dr Laney was very disrespectful raising his voice to her several times. This place is a money grab so just beware if you have good insurance. If you don't they will turn you away !!!! 0 rating !!!

I cannot say enough amazing things about the staff at this ER. From the moment we walked in with my…read moredaughter during such a scary situation, every single person we encountered was kind, patient, and compassionate. They made sure my daughter understood everything that was happening and constantly checked in to make sure she felt heard and comfortable. They truly treated her like more than just a patient. She was able to have a CT done there, and the results confirmed appendicitis. The team explained every next step in such a simple and reassuring way, which helped calm all of our fears. They also communicated everything directly to the Children's Hospital we were transferred to and even arranged ambulance transportation for us. In one of the most stressful moments as a parent, they made us feel cared for, supported, and safe. I am beyond grateful for the incredible care they provided. Truly the best experience we could have hoped for in such a frightening situation. Thank you all so much.

First of all it's in our neighborhood. Super convenient. Check in process was super easy fast &…read morefront desk take in lady was nice. Doctor was awesome as well. The whole staff from beginning to end.

I wouldn't recommend this so called Emergency Care facility. Their staff is awfully rude! They have…read morezero bedside manners and waste people time with their lack of equipment. DO NOT GO HERE!!!!

I highly recommend this clinic. The staff and the Dr. Frausto were excellent…read more I had virtually no wait and was out in a very reasonable amount of time. I went in with a deep cut on my foot. The nurse and doctor were very thorough in my treatment. The clinic is very neat and clean and everyone wore a mask. It's comforting to know that this excellent clinic is so close to my house and operates 24/7.

Dr. Aldrete was very professional and informative. The office is nice and modern. The nurse also…read morehad very gentle hands. She drew my blood and it didn't hurt at all. Not even a small pinch. The front staff can use some work. The one that revived and checked me in seem a little standoffish. I would guess she wasn't having a good day and leave it at that. Definitely do not regret making dr Aldrete my primary physician.

I love my doctor, she listens. I didn't have to wait that long to see the doctor. The only thing…read morewas the front desk, the receptionist was going to cancel my appointment because I didn't come in 15 minutes earlier. My appointment was at 4 and I was not aware of there new policy. But thankfully the doctor saw me.

I was around the corner at the Foundation Surgical hospital as my wife was having surgery. My…read moresister-in-law, son-in-law and I were in the waiting room, and I decided to show them an incredible knife my son had made for me. It was also incredibly sharp! I pulled it out of the scabbard and managed to cut two fingers in three locations. And one cut was deep, bleeding like a stuck pig. My son in law loaded me up and took me around the corner to Prompt Urgent Care. What a bunch of nice folks. The Dr sewed me up quickly and was so concerned she might be hurting me. You. Couldn't ask for more thoughtful and compassionate people. I just wish this location was close to my home. And yes, they finished me up fast enough that we were able to get back to Foundation before my wife was out of surgery. Prompt Urgent Care saved the day. (and my finger)!

Don't come here it's very rushed. I came in for an ankle injury and she didn't even look at it or…read moreask questions just said take an ibuprofen and sent me away. Nothing for the pain didn't ask for a range of motion barely asked any questions at all felt like the doctor just wanted to hurry up and go home for the day.

Today was my second visit with this location. So far everyone has been very professional and…read morepolite, including Roxanne who works the front area and Tina who did my ultrasound on my legs today. Have a follow up next month for results and plan of care for my legs. I will follow up on additional feedback!

Poor communication from staff. Wasted my time and blatantly lied about leaving me any messagesread more

Karen is truly the best. Always super kind and goes above and beyond for her patients! Natalie,…read morealso is very helpful and always schedules my appointments, draws my blood and does my injection! This staff, this location! You can't beat it! There the best

My spouse and I have been coming to this location for over a year now. Staff have been wonderful…read more I cannot recommend enough for couples that might be experiencing physiological changes as they age. It was a game changer!!!

There's something special about this place. You feel genuinely cared for as an individual here…read more PA Rebecca Gonzalez took extra time with me to go over my lab results. She is a very caring individual. I have what is called white coat syndrome...lol. I get anxious before doctor visits. Prior to going over my results, Sophia took my blood pressure manually in the examination room to get a true bp reading. Her presence was very calming. Bonnie is who I would call the face of the clinic. She is always very happy, kind and welcoming. She always takes time to greet you when you arrive and make sure you leave with all your follow up appointments organized for your next visit. If you're looking for a new healthcare provider, I highly recommend Health Texas - Holy Cross Clinic. This is coming from someone who doesn't like going to the doctor, so that's saying something.

The name and itself is misleading. They are not a primary care provider. They are vascular only…read more And if you are just trying to get your foot in the door and you happen to be using Molina Health Care, they also have old and outdated information. They never bother to update, making it either impossible or almost impossible to be directed to the right person as well as the right location in order to be able to be taken in as a new patient. You need to do hard research before you attempt to go or you were trying to go because you were most likely end up with an out of network provider and be forced to pay upfront everything out-of-pocket full price because the careless and negligent health system is almost impossible to use. Update: the owner says the information is inaccurate, but if he took the time to call the number listed on the Google reviews and if he told the representative that he uses Molina healthcare and he's looking for a primary care provider, they would be told exactly what I was told.