Angela was so sweet when she drew my blood this morning. I didn't even feel the needle prick in my…read morearm which was awesome. I'm on blood thinners so I leaked a little bit from the needle puncture, and she was very caring about getting me cleaned up and ensuring all was well. Thank you, Angela, you are adorable.

In the midst of COVID-19 the last place I wanted to be was anywhere near a hospital. After walking…read moreinto the wrong building I was told that Quest was in the Doctors Building next door. The building was quiet, I was temp checked by someone at the door and directed to the elevator. I easily found Quest on the second floor and walked in. They had a scan station for the QR Code they emailed me. I wanted for a minute or two and then Shauna came to get me. She was kind and calm and explained everything in a soft but knowing voice. She talked me through the prep work and gave clear instruction. She asked about me weekend and we giggled about something and then she's applying a bandage. It was over. Not pain, barely a pinch. She had me confirm my name on all of the vials and sent me off with "be safe" wishes. She was wonderful. I don't know if you can request technicians but I would absolutely see Shauna again. Update: went back again and saw Rosalind. She was punctual, kind, funny, and just as quick and gentle as Shauna. Thank you!

Horrible, horrible service at the LabCorp at 10600 Quivera in Overland Park, KS. Showed up for my…read more9:30 a.m. appointment this morning, and the waiting room was packed, no place to sit down, which is not a good sign. I registered at the kiosk, then stepped out into the hall, waiting for a text saying that I was next up. Received my text at 10:01 a.m., so not wonderful, but at least I was about to be seen . . . or so I thought. I started to get a little concerned about 30 minutes later, because my name hadn't been called . . . but hardly any one's name had been called, so maybe everyone was receiving as horrible service as me. I couldn't even go to the counter to ask the lady how much longer it would be because there was a line at the counter !!! Finally, at 10:50 a.m., I burrowed my way up the counter, and pointed out it was 10:50 a.m., and I arrived for my 9:30 a.m. appointment on time. She looked up my name and said she had called it twice, no one had come, so she had removed me. I was dumbfounded, of course, but shouldn't have been surprised. Bad on me, because I had been to this same location about a year ago, and remember getting bad service, then, too.

Crooked; LabCorp charged me a $431.55 line item (total invoice over $1k) for a blood test my doctor…read moredidn't order (dr gave me a copy of the standard blood tests that WERE ordered). Called LabCorp; they make it nearly impossible to talk to a real person, you have to end up choosing a selection from the automated system that doesn't match what you need just to talk to someone. They just said to call my doctor, but as mentioned, my doctor didn't order the test and the bill is coming directly from LabCorp. This is the 2nd time this has happened since moving to Kansas--healthcare here is jacked up--it's like they charge extra services just to see if you are checking the details, and then test your determination as they send you in circles and make-up excuses without any resolution. According to the invoice, test were run at the Overland Park, KS location...although bill also lists a NC location for payments???

Why didn't I know about this place before? Not only rapid same day results for all types of…read moretesting, but an appointment was EASY to get and the staff was friendly, respectful, and quick.

The best covid testing in kansas! Tests under a hour and super friendly staff! Highly recommend!…read moreThey also do other tests; flu, strep, antibodies!

Entirely unprofessional company. After having done business with this company for years they are…read morestill rude and behave disgustingly. They now send us a report once a week for our business when it used to be daily because, and these are their words, "You're all lazy and incompetent." They send things by fax, which is often, as we all know, not the most reliable thing and if we ask them to just refax the report they literally yell at our employees and tell us how we need to learn how to do our jobs. They are not interested in whether or not you get all the information you need in order to process the clients (they do on location drug screening) nor are they interested in how long it takes, but the moment you don't have a check in their hand within a week of a service they are calling nonstop offering to come pick up payments. I am an employee of one of the most successful and largest hospitals in the region. Our boss can't stand working with them, and neither can our clients, but I've been told they are one of the only companies in the area that offer these types of services. If all these were not enough, they seem to have a problem with women more than men. If one of the male employees calls they are more often than not civil, if not friendly, and generally business like. If a woman calls they are condescending and rude.

From the owner: On-site drug and alcohol testing. Businesses or personal!…read morePaternity, DNA

I'm so glad to have found this place. You can get a variety of labs done here cash price that are…read morenot covered necessarily by insurance. There was no wait when I arrived for a fasting blood test. The phlebotomist was friendly and gentle and made me feel comfortable.

From the owner: The easiest test you’ll ever take. We provide the doctor's order and no insurance is needed or ever…read moreaccepted. Most tests take less than 15 minutes, and most results are ready within 24-72 hours.

I didn't have an appointment and no waiting. My doctors order wasn't specific for Labcorp and…read moreTrisha was able to work with my order written for a different lab. I've been coming here for quite sometime and never have had any issues. This doesn't diminish anyone else's experience, but just know there are probably others like me with no issues. As an example the person leaving after their labs was in good spirits and thanking the tech. My lab draw went smoothly and Trisha was a pleasure to interact with. She knows what shes doing and has 20+ years of experience. Thank you

I went into this location this past week to have my annual labs drawn. I did not have an…read moreappointment and there were approximately eight people before me. I was really amazed how quickly the two ladies in that office worked together. I was in and out in less than 15 minutes! Victoria was my phlebotomist and I didn't feel a thing. She was personable, answered my questions and efficient. I would highly recommend this location.

This is the second Test Smartly Lab I have been to, and this location was struggling. I had an…read moreappointment for 2:50pm on a Monday (arrived at 2:38pm) and didn't get seen until 3:19pm . While the other location in KC my appointment was honored and respected. When I walked in you could tell people were irritable and the front desk lady was trying to explain that they are short staffed. The location is clean! That was the biggest positive. Overall I wouldn't suggest this location as of right now, but maybe when they are fully staffed.

Today I waited for 1.5 hrs at Quest Dianostics Menorah only to be told their "system was down" & I…read more was directed to Test Smartly Labs, OP. OMG! I have been to this facility B4 & they r EXCELLENT! Consistently professional, courteous & TIMELY! Super angry Quest wasted my time..THIS lab sets the standard for this industry!