We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

AVOID THIS BUSINESS, ESPECIALLY FOR ANY SERVICE. As a first time customer with this establishment,…read moremy experience was unfortunately terrible and I'm writing this as a courteous warning to others who may look to do business here. Upon searching for local establishments and seeing positive reviews and praise for customer service, I wanted to give them a chance. I brought in two watches that needed simple battery replacements, one for my wife and one of my own. Upon bringing the watches in, the lady who assisted me seemed friendly enough. I was informed that they no longer do battery replacements in house and they would need to be sent out. Bit of a surprise but ok, I wasn't in a terrible hurry to get them back and was told it'd be a couple of weeks. I received a call within the allotted time telling me they had come in and were ready to be picked up. I go to the store the very next day to retrieve them, being helped by the same person who took them in originally. My wife's watch was running perfectly fine. Mine however I noticed when handed to me was not running at all. I pointed this out and the lady called over another associate who she claimed was the one responsible for quality checks when items came back in from service. This second lady informed me that it had been running the day before when it was checked in but "sometimes they get sent back with a dead battery" and they would need to send it back. She then took it to their back room (with window facing the showroom so everything is visible where she attempted to open the watch but soon returned saying it was more complicated of a movement than she felt comfortable working with so they would send it back to the repair vendor. Red flags, but I want it fixed. Same drill as previous, they will let me know when it's ready within another couple of weeks. About a week and a half later I get a call that my watch has come back in, but am told it is not working and came back with a note that it needs to be sent in to the manufacturer. After naturally asking some questions so I fully understand what exactly was the issue, the girl on the phone became very easily flustered and VERY defensive. Not the customer service I was expecting. I wasn't being disrespectful in any form, just asking questions trying to understand what situation I was now in with a broken watch that was working perfectly fine when I took it in. I go in a few days later to pick up my watch and ask to speak with a manager so I can voice my concerns and displeasure. I relayed the timeline of events to the manager I spoke with, who retrieved and showed me my watch as it was returned with nothing but a sticky note that said to send it in to the manufacturer. No detail or explanation as to what was now wrong. Upon inspection, the crown no longer worked when trying to set the time and no movement of the hands. I was apologized to by the manager and was told that they would look further into it with their repair vendor to try and find out more info so I'd at least have something to go to the manufacturer with. I was also informed at this time that I would almost certainly be contacted by the owner, Mr. Borrego to discuss the issues with me. It has now been a full two weeks with no contact, so out of sight out of mind. I will never personally step foot into this establishment again and will tell everyone I know to avoid dealing with them as well. It's a shame because it is a nice store, but this type of service is unacceptable. I would warn anyone reading this to never entrust these people with any of your personal or sentimental valuables. Zero accountability and broken trust with the first encounter for a potential long term customer...I'll take my business elsewhere.

Andy's Repairs has great customer service. Customer service was on point. Had to bring my lawn…read moremower here for a question about it not starting. Tried everything and it could of been user error. Or one off for not starting. But whatever the rep did, the lawn mower started right up. Location is in New Braunfels. Not a bad drive from San Marcos. Andy's Repairs do handle warranty issues with your lawn care machines. Which is great when you really need assistant with whatever might be wrong with your lawn machine. There is a service fee based on your lawn machine. Which makes total sense for them to see what is going on. Overall found a great place to go for serving lawn mowers or any other lawn care machine . The service is great and very helpful.

Great service timely repair. Awesome customer communication experience was magnificent from start…read moreto finish. Couldn't ask for much more.

Been a satisfied customer for a few years now but I made a major purchase a few days ago and wanted…read moreto mention it. After shopping a half dozen locations in the area I made the drive to Power Haus and am so glad I took the time. Everything you would hope for, a FULLY stocked store and friendly knowledgable staff. Don't waste time like I did, go to Power Haus first!

Had my mower serviced there. Quick turnaround, fair price, and they stand by their work.read more

I dearly love Ernestos jewelery I have been going there over…read more10 yrs. I have several beautiful pieces from them. I LOVE THEM But they are not Cheap. If you want cheap go somewhere else. They do give discounts. I give them a x5

I have used Ernestos to make custom jewelry. The first was an anniversary wedding ring. I had…read moreseparately purchased 3 natural diamonds all with GIA certificates. I also brought in a parcel of 4 blue sapphires to be included in the ring. Staff helped me design the ring. White gold, stone placement and orientation plans were drawn up. They allowed me to partially pay in a kilo bar of .999 silver. A couple of weeks later, I went to pick the new ring up. The wife loved it. It was truly spectacular. I have been back. This time to make rings, earrings, etc. out of loose gemstones, I purchased elsewhere. Specifically, 2 solitaire diamonds, 2 sapphires, 2 garnets and a pair of amethyst earrings. Staff has always been attentive, never demeaning or overbearing. I felt like they gave me good deals without hassles. When I need jewelry made, which will be soon, I will go back. When I want more jewelry made

We came in to purchase a refrigerator for our new home and we were greeted by Tisha. She showed us…read morewhat was available and pointed out the features of each model... we never felt pressure to make a decision. When we did decide on the model we wanted the check out was smooth and uncomplicated... delivery was on time and most helpful All in all a 5-star experience!

I will never buy anything from them again. They delivered a refrigerator to me and scratched the…read moredoors, put a dent in the door and crack the water ice maker plastic. All I got was a $90 rebate. I do not believe I can buy two doors for $90. Just go to Lowe's

Let me start by saying how disappointed I am with this jeweler and store. I have had a lot of…read morepieces designed over the years with master jewelers in many states we've lived and others here in Texas. I decided to give William at San Anthony's a try, after he worked so hard on trying to locate a movement for a vintage watch. I have never had such a poor experience in my life! In early April, I picked 2 different feminine ring designs for my daughter and myself (from a book in the store) for a set of carved Cabochon antique jade cuff links that were my father's and grandfather's before him. Also using my gold and diamonds. I wanted similar not the same and each a little unique to match our personalities. And the whole process a nightmare! I was originally told it would be about a month, after a month, nothing done. I needed them for going to see my military daughter and they weren't ready. Then a month later was told well they made the castings but they weren't right as the bands were too thin and needed to be redone. Come back in a week. Went back and told that jeweler wasn't in and didn't know the status. Found my envelope but some pieces were missing including the antique cuff links. I asked where they were and no one knew, I said just give me everything back and I'll go elsewhere. Since they couldn't find the jade cuff links, was asked if I could give them a chance to find them to make them. I agreed if they could be ready by x date, as we were traveling to see my daughter at a base in north Texas and would like to bring them to her. Showed up 2 days before our trip, (early August) was told by William they were sent to a different jewelry store in San Antonio to do the work because he had yet another death in the family. and that shop lost them, and couldn't find them. Then I questioned it because last time they were made but the band was too thin. He back tracked his story and babbled on again blaming anyone but himself. I told them this is unacceptable, they need to find them and when I left the store, I cried. I was so upset about the whole encounter I didn't sleep... I went back after our trip and was told they were located and would be done in a couple days. Showed up in a few days and they weren't ready. I heard so many different stories depending on who I spoke with. And 3 excuses in the 5 months for funerals, quite a few for out sick, not working today, And if I mentioned what I was told at a last visit, they would change the current story to meet that story too. Anyway, second trip to see our daughter and still no ring to give her. Explained she would be here on x date for a long weekend visit while she is in the states at the school and they have to be done. Got a call they were ready. Went to pickup and they were not ready yet. Had to wait a bit. Finally, Abby brought them out and the rings were the exact same ... a chunky, heavy design and not the split shank or feminine designs I picked. Driving home my daughter looked at me and said, "To be honest mom, it's too heavy and the jade stone is loose in the setting, the setting is rough / pokey and I won't wear it as is. So please take it to your regular master jeweler and have him fix this mess!" I handed her my ring and she looked at it and said, yes your jade is shaking back and forth, and actually looser than mine plus there are a few rough sharp spots too. So 2 chunky heavy rings on a design style I didn't approve, don't like and nothing feminine about them like I originally picked... with crappy workmanship that was done quickly to get me out of their hair and basically needs to be redone / fixed by my favorite designer / master jeweler in New Braunfels (Kent at Malleable Jewelry).

After moving from Austin to New Braunfuls full-time, I had to research and find a good jeweler…read more After a few experiences with other JEWELERS in town I found San Anthony's to be the custom benchmark I had been looking for. William has been 100% trustworthy. He has such an amazing touch when it comes to custom craftsmanship, and the ability to fix the most delicate pieces. Once you find a jeweler like this, it's really a blessing. I'm also very aware to let him have as much time as he needs to complete my project, knowing there are many other projects ahead of me But it all comes with the territory of being excellent at what you do So, thank you, William and he's staff at San Anthony Jewelers.

Been bringing my jewels there for several years. Reasonable pricing, sometimes a little wait…read more Overall, recommend.

I frequently use this company for jewelry appraisals, and they go above and beyond to provide a…read moregreat service. Melissa is fantastic about reaching out to me. Highly appreciate their business.

This service call was a waste of time and money when Kristen took apart my washer she didn't put it…read moreback together properly. Now claims that it was already about to go out when I called them back to come fix it. I continued to get the run around and they weren't gonna come look at it because of her claim that it was going out. My nephew came and took a look at it and fixed the problem easily. This business is a joke and the woman doing this job are very rude and can't do this job properly!!!!!!

Great people, really knowledgeable! Serviced my Speed Queen washer and dryer and they now work…read morebetter than ever. Family owned local business worth supporting!