Stay away from this company. They setup an appointment for Saturday. I'm an out of the area…read morelandlord so Edward was instructed to go to the house, cut the lawn and sent me pics for payment. It's now Tuesday and I realized that I never got pics or request for payment. I wrote Edward and waited several hours and no reply. I told him I would put a bad review and he replied within 10 minutes with this lame excuse " it was getting late Saturday and I could not make it". First of all. If that was the case, the professional thing to do would be to message me on Saturday, letting me know that he wasn't going to be able to make it and offering an alternate time. Pathetic. Unprofessional. Disrespectful. He did not deserve the one star I had to give him. I hope many people read this review and stay away from this company.

Excellent communication, very polite and responsive. I was provided with a quote in a timely manner…read moreand was able to schedule the work the next day! Our leaf clean up was thorough and we were even able to pay electronically. We will definitely continue to use Edward for all our lawn needs moving forwards!

Let me start off by saying we're very happy with the work Mike was able to do with the mess he had…read moreto work with. Mike came by at the set time to give us an estimate, and showed up the next morning and completed all of the work we talked about in a fairly short amount of time. We really appreciate his hard work and will go to him again if we need any future work done.

Because of my great initial experience, I "starred" Michael in my address book & bookmarked it…read more"yard, sprinklers". Unfortunately, I've had more issues with my aging sprinkler system (leaks, broken heads) and I am HAPPY to report that all I have to do is call Michael & he's here as soon as he possibly can be. STILL VERY HAPPY with this business! :) Michael is always easy to work with and does a good, dependable job at an honest, reasonable price. THANKS MICHAEL!!! :)

Mike really cares about your trees! He took the time to explain his recommendations, clarified what…read morewe were looking for (natural vs. manicured) and confirmed the bigger cuts he made (ex: "Are you okay with me trimming this?"). Mike was also very patient with the many questions I had and even recommended that we call 3-1-1 (City of Austin) to have a dying tree near the road removed when he could have just charged us for it instead. He was honest, reasonably priced, efficient, and left our yard cleaner than he found it. We could not be happier with the work that Mike did for us. Thanks for taking care of our trees!

Mike was extremely responsive, prompt, and professional from the initial quote through completion…read moreof the service. We used his service for trimming our 1/3 acre lot with about 9 large trees. He and his crew were extremely attentive to detail and did an incredible job. Not to mention, they left our yard much cleaner than they found it. Can't recommend their service enough!

Ryan and his team made short work of our SNOVID-hit yard. He's extremely knowledgeable about all…read morethings related to gardening. Excellent customer service--very responsive and efficient with his time.

My neighbor used them for a front yard sod of zoysia and it looked so good. I had a pallet of new…read morezoysia installed today. I want to say from the beginning Enrique was friendly professional respectful of property and a great price and long overdue. I highly recommend them for yard sodding and spreading mulch it was excellent

They did a great job installing sod, everything was done on time and the yard looks amazing!read more

The crew worked very hard but lacked supervision. I walked the property with an account manager…read morethe week before but he did not show up to walk the crew through what I needed done. It took another trip to finish the job. What really bothered me is that I requested deer resistant flowers. Within a week the deer found the flowers very tasty. I kept replanting in hopes of saving them. I was in the process of selling my home so had little time to call the company. I finally called two weeks later and was told that they did not warranty the planting. At $40 a flat, I was out over $160 for the pansies. This company was not cheap and for the price you'd think they would stand behind their representation of the plants were deer resistant. NOPE

Joe started out good but then became impossible to get in contact with…read more Recently my wife tried to contact Joe several times over a two week period with no response to emails or phone calls. We liked using Joe as he did know what he was doing but not being able to communicate is Joe's big problem and hence the reason we have unfortunately had to stop using his services. There is only so many times you can try to contact someone.

I can't say enough good things about Travis, Chilee and their team. They were willing to adjust the…read moreproject based on feedback, work within my budget, and deliver an awesome xeriscape for me that I'm thrilled to have. They took the time to be precise, worked quickly in 100+ degree heat, and left a clean workspace at the end of every day. If I had any new projects or general maintenance I wouldn't hesitate to have them back out.

Had a bad experience with Good Neighbor Lawn Care. I'd read the rave reviews and decided to give…read morethem a shot. We have less than a quarter acre in a subdivision, but paid them for mulch, a grass cut, and lawn treatment (you get three treatments) to get rid of some problem areas. This first visit totaled over $500 (most of the cost going to the lawn treatment) The first service was amazing. The mulch looked great, I know it was hard work for those guys. Two weeks had passed and I wondered when they were coming back, they said that they were doing the rotation every three weeks. The next week comes, and I hadn't heard anything, so I inquired and they said I was on the schedule the next day. After that cut, I noticed that they didn't apply any lawn treatment, and they had missed large parts of my lawn. Travis apologized about missing the areas, but then said that the grass was too dry to apply the treatment. Understandable, but when were they going to tell me that? So I paid $48 and had to do the remaining edging and flat areas. Three weeks later, I get another cut and a lawn treatment. This time the service was spot on. ($48 all said for the cut. Lawn treatment was paid for up front) Three weeks later, due for my next cut, absolutely nothing from them. At this rate, I cut the lawn myself. I pay the $50 precisely so I DON'T have to worry and babysit I let it ride for another week until the Friday after Labor Day, I don't hear anything so I texted Travis. He said that they were closed over the labor day holiday for four days, and they were playing catchup, but they "had me for this week." At this point, it has been FOUR WEEKS with no correspondence. I'm in over $600 to this company, I've only had 2/3 lawn treatments completed, and one of the scheduled cuts I had to finish myself, and I guess I'm just out of the extra $100 or so for the services they didn't complete. Tons of other options for a lower price. I'd heard from another friend that had the service that a similar thing happened, but at that time it was a "family emergency" but no correspondence was left and they just stopped showing up. All that said, this company would be fantastic if they just kept their customers up to date and had the appropriate backoffice talent to schedule appointments, track services rendered and keep things moving.

I can't say enough great things about Eagle Tree Service. From start to finish, James and his team…read morewere professional, responsive, and incredibly skilled. After a stressful situation with a fallen tree, James showed up promptly, assessed everything thoroughly, and got to work right away. He and his crew were efficient, careful, and clearly experienced. They took extra care to protect our property and made sure everything was cleaned up perfectly before they left. What really stood out was James going above and beyond--he installed a come along on our tree to relieve pressure and prevent further damage to our home, and he did it at no extra cost. That level of care and integrity is hard to find. Their communication and sense of urgency made a stressful situation so much easier to handle. If you're looking for a reliable, hardworking team that truly cares about their customers, I highly recommend Eagle Tree Service. We're very grateful for their help and wouldn't hesitate to call them again.

James came out right away to give me an estimate. It was reasonable, and he took care of our trees…read morepromptly. I'll call him again. Highly recommended!