We had such a great experience with the company, I wanted to write a detailed review so please forgive the length. TLDR: Closet & Storage Concepts designed and installed our master closet and a built-in in our Great Room. Both projects far exceeded our expectations of price and quality, and we are thrilled with how they both turned out. I highly recommend their services! DESIGN I worked with Chad (co-owner) on the design of both projects. Chad came to our home in Queen Creek to take measurements and talk to us about what we were looking for and what our budget was. He walked us through several design options based on both factors, and led us through multiple revisions until we got the designs exactly how we wanted them. The final design of the closet is absolutely stunning and makes the absolute best use of a long, narrow, oddly shaped space. PRICE I received quotes from several other closet and cabinet designers, and none compared with Closet & Storage Concepts in terms of quality for the price. The materials are beautifully finished and have stood up well over the past 1.5 years since we had them installed. INSTALLATION and CUSTOMER SERVICE The initial installations were in August 2020, and both went well. The crew was on time, worked efficiently to install the projects, and thoroughly cleaned up at the end of the day and when install was complete. The drawer fronts for one of the dressers in the closet were the wrong style, but Laurie got the right ones re-ordered and sent an installer back very quickly to complete the project. Communication between sale and installation was excellent; Laurie is a pro. Recently, we broke one of the shelves (hot tip: don't jump on them!). When I reached out to have it fixed over the holidays, Laurie responded right away, confirmed the fix needed, and had an installer here the next business day. I was absolutely floored at the level of service provided to a previous customer who didn't have a big ticket purchase. FANTASTIC customer service! From start to finish and Beyond, Closet & Storage Concepts exceeded our expectations. Highly recommend! read more

I worked with Laurie as my sales person. Lauri the owner was also in communication and involved. This was the first time I've purchased a custom closet. They are not cheap!!! My closet was about $12,000 all together which is a big investment for me. For this price I expected top notch results, communication, customer service, follow through. That's exactly what I received. This was very apparent when I went to get 2 other estimates after receiving my Closet and Storage Concepts estimate first. Both the other companies were terrible at all the aforementioned items. Took forever to get an estimate, poor follow up, etc. This made me feel that much stronger about my decision to go with Closet & Storage Concepts. I am so happy with the results. My mom, who stops by way to often, was very proud and impressed. What else matters aside from that. #momapproved. read more

From the first call to the finished project this company is FABULOUS! We did a guest room closet, office closet and Master closet. Laurie was early to our scheduled appointment time which was appreciated. She listened to our needs, accessed what we had and came up with fantastic designs maximizing each space. Frank & Nick we're so amazing at installation and were exceptionally neat & tidy from start to finish. They even bumped up our installation date because they knew we were ready early. Highly recommend this company if you're considering closet organizing! read more

Lori the designer read my mind. The gentleman that installed did a fantastic work! Perfectly done correctly the first time! They were awesome and didn't waste time. Wonderful finished product! Thank You!! read more

I interviewed a few different companies to make the desks & cabinets in my new office. Chad didn't miss a detail while coming out to measure and giving me ideas. The other company missed important details which is why I chose Closet & Storage Concepts! Then I got to meet Laurie who came out several times to make sure the installation was going smoothly. They installed in two stages due to floor & wallpaper delays on my part. They were so great to work with and the perfection and quality of work was everything I hoped for, couldn't be happier with the outcome! Thank you Chad and Laurie, it was a pleasure to work with you both! read more

Closet & Storage Concepts - Home Organization Near Me - Scottsdale, Arizona

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I work as a professional organizer & needed a referral for a client wanting 3 closets done in her home. I picked this company based on excellent Yelp reviews. Laurie & staff have excellent customer service skills, friendly non pushy staff, great products, & time was right on with great install! Wow what a difference! The closets are durable & easy to clean:) The bars/ shelves are easy to adjust the height for when kids grow & now we can sell her 2 dressers (due to the nice drawers in closet). Give these people a call & you won't be disappointed!! read more

We had this company redo our master closet in 2016. Recently another company, in the process of giving us a bid for some other work, destroyed one section of the closet. I contacted Closet and Storage Concepts and within a few hours they agreed to come and do the repairs. The other company was going to pay for the work. This company is absolutely the best--they even added some additional shelves and no cost to be added to work order. The material they used is made in USA.. Robert, the installer, was prompt and professional. I highly recommend them if you need the have any space redone. read more

Laurie and Chad were amazing. The customer service level was beyond expectation. Very easy to work with, knowledgeable and not pushy. It was the best experience we had during the remodeling of our house. I am recommending them to all my fiends. Thank you so much! read more

What a HACKJOB! My husbands first reaction...."Their not done yet RIGHT?" "WHO DOES WORK LIKE THIS" Brand new home. Master Closet was totally removed and replaced with Closet Concepts. They are to do drywall repairs and I am to paint. Drywall repairs done with his FINGERS. I asked the installers if that was how they were going to finish the job half way through the job and his reply was "YES" I told him that his job was a total HACK job and I wasn't happy. He continued with the install. Best part is when one of the installers told me how "AMAZING" my new house looked. My reply was "EVERYTHING BUT THE MASTER CLOSET"! It was beyond clear that I was not happy. At this point, I just wanted them out of my house. I called the owner Chad and expressed my disappointment and sent pictures of the drywall repairs. My husband was so mad that he did not want them back in our home. We redid all the drywall repairs and painted. End result, it looks good but NOT WHAT I PAID FOR. It took 1-1/2 months after install to get my jewelry tray insert. Extremely disappointing and I WOULD NOT RECOMMEND them. read more

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I could not be happier with my experience with Closet & Storage Concepts. Chad came over to look at my master closet and he came up with a design that would work beautifully. I met him about a week later to go over the design, the various options, and the details on pricing. When I said I wanted to lower the price by a few hundred dollars, Chad was more than willing to make small changes that brought the cost down. I signed a contract that day and installation took place this morning. It looks so good!! I have already hung up most of our clothes but have some more to do, and I could not be happier with the finished closet. I highly recommend Closet & Storage Concepts to anyone who wants a reasonably priced, well-made custom closet. Thanks Chad and Laurie for an awesome experience! read more

While we ended up going with another vendor, we could not have been happier with our experience with Closet & Storage Concepts. We really liked the responsiveness, knowledge, and attitudes of both Laurie and Chad. Chad was thorough during the initial in-home consultation and then completed a very creative set of designs for our two rooms. Finally, Closet & Storage Concepts quote was one of the most competitive. I would highly recommend Closet & Storage Concepts. read more

We looked at several closet companies and no one had great reviews except these guys. I can see why...fantastic experience. We wanted a closet that would make Carrie Bradshaw proud and it is fantastic. We gutted our master closet and CSC installed beautiful dark wood cabinets with valet, hidden mirror, jewelry drawers, men's locker area with hooks for hubbies side, crown molding, wood backing, hard wood drawers and more. Gorgeous! And unlike Container Store, CA Closets and Classy, these guys are all about quality with a fair price. read more

Closet & Storage Concepts - Home Organization Near Me - Scottsdale, Arizona

Well... I tried Home Depot, Costco online, Costco kiosk closet factory and then I found these people on yelp. They were amazing! Here in Scottsdale they are a family owned company and were so Pleasant to work with and their pricing was good and they bent over backwards to do a great job. I highly recommend them! Really... Their attention to detail and personal service was above and beyond! read more

This is for yelp customer service. I am a genuine customer of this business and Over the years have reviewed other businesses on yelp. I am shocked that my review is no where to be seen. This business offered me stellar service and you took my review down. This would discourage me from using yelp again. Can someone please let me know, why was the review taken down as I am a genuine customer of this business who received great service. As a user of yelp, I am disappointed. read more

Closet and Storage concepts made my closet remodel easy and they worked with me to get what I wanted within the budget I had. This was a last min addition to a bathroom remodel and Chad helped me get a beautiful closet working within the time frame of the contractor. Laurie was nice enough to work with us to make sure we had the outcome we wanted. We had 3 bids for the business we chose Closet and Storage Concepts, really happy we did. read more

I visited their showroom and they have a good selection and friendly staff. I had a small job, but they were very happy to help me. I gave them a simple drawing and the follow up and expertise were very impressive, via email and phone. In a few weeks they came and installed my bar cabinets (I live in Tempe, they install valleywide) - they were punctual, professional, and it looks terrific! Nice custom fit and exceptional quality - and priced right. I will be using them for some bathroom cabinets too because the service and craftsmanship exceeded my expectations. read more

I got a new closet for my master bedroom and I feel like a million bucks. These guys did an incredible job for a great price. Everything looks first class. Thanks very much. I will spread the word how good you are. read more

If you want to save time on getting bids from many local closet organizers all you have to do is contact Closet & Storage Concepts. I got bids from 4 other companies and this company not only came in the lowest, but I can't speak highly enough of their service and products. Chad came to my house and we discussed what I was looking to accomplish and he offered suggestions and followed up with a digital photo of how it would look along with the bid. He was courteous and professional. I had two walk in closets done and was so pleased and impressed on how they looked that I decided to have the laundry room done as well. I met Lori at my house as she was in the neighborhood and wanted to do a follow up visit. Super nice lady and I appreciated the extra mile she did on checking on everything. When it comes to custom closets - don't waste your time on using anybody else. Use Closet & Storage Concepts, you will be so happy you did! read more

A small project, but the best remodeling experience we've ever had! Chad created the perfect master bedroom closet for us -- what a difference this has made in our lives! He found space that we never knew we had. Now everything is in its place, easy to find and put away after use. During the process, we met with Chad in the showroom to review a CAD version of the design that he had done. What a help! We were able to thoroughly visualize the plan 3D on screen and make a few changes. Laurie did a great job scheduling and running the project. The installers were very nice guys who did a good job and went out of their way to be sure that everything was kept clean. The quality of the product seems very high. We are just delighted and can't recommend them highly enough. Thank you, Laurie - Chad - and the team at Closet & Storage Concepts! read more

Closet & Storage Concepts is a great family business starting with Laurie Dunny (mother) and son, Chad. They went out of their way to help me with a short time problem and didn't charge me extra for doing so. The finished product looks great and I very happy with it. It is such a pleasure to work with people like this. They do what they say they will do and do it on time. I highly recommend this company and family to anyone wanting to remodel their closets or your bathroom cabinets. Excellent quality and craftsmanship. All the measurements were perfect. My house is in Scottsdale, AZ. read more

Just bought a new house and my friend referred me to this company. I called the company and spoke with Laurie and explained I was referred by my friend who had a great experience. Laurie set me up with Chad who was the same person who worked on my friends project. I met Chad at the house when it was just in drywall stage and measured multiple areas I wanted cabinets, shelves and drawers installed. Chad took multiple things into consideration including the height of my husband and his shoe size. After drafting ideas I met Chad at the showroom where we reviewed his ideas, made some changes and picked out colors etc. A few weeks later we decided to do cabinets and a workbench in the garage. Chad always returned my calls or texts as soon as he could. He provided ideas I didn't think of and was open to my suggestions. The project was done on schedule. The installers did a phenomenal job. They are skilled at what they do and were personable, which was really nice considering how much time they spent at my house! Laurie scheduled the installs and worked around my schedule. The whole experience was wonderful. It was one of the only things that went smoothly during the whole new house project. I would definitely recommend this company to anyone who wants to add organization to their homes. Thank you Dunny family!!!! read more

Stop right here and call! Stop shopping around all those other closet companies. This is a local Arizona business and I cannot say enough. We needed only 1 closet done, the master and when Chad came for the initial meet and greet, he basically put the entire design together after taking all measurements of the closet and measured the length of our clothes as well as how many pairs of shoes we each had! Less than 45 minutes we were presented with a design, cost, estimate of when job would begin. Crazy, professional, and a pleasure to work with. Chad suggested stopping by the showroom to see the product up close and personal as well as pick out our drawer pulls where we met Laurie who couldn't have been nicer and knowledgeable about the product! There was not a moment where we felt pushed into doing anything, it was left up to us for a decision, whereas with 1 day we called and started the process. We were told about 6 weeks out and 6 weeks they were here and installing. We had some questions along the way and between Chad and Laurie all were answered to our satisfaction. We chose to gut the closet ourselves so my husband could patch and paint, but they will do that as well on the day of installation. The attention to detail is amazing down to the clean up which they brought their own vacuum, fan, they wiped every surface clean and left no debris whatsoever. The finished closet is PERFECT, had one little problem of not having enough long hanging space and mentioned it to Laurie, her son Sean was here within 24 hours to re-do. Are you kidding me....I highly recommend this family owned business, their customer service and attention to detail and follow-up are incredible. read more