Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

I had an issue with low hot water flow on the first floor, affecting both the kitchen sink and…read morebathroom sink. Bee's Plumbing and Heating sent a technician the same day, and they arrived right on time. Mike was very knowledgeable and quickly fixed the issue. He also took the time to patiently explain the root cause and gave me tips on how to prevent it from happening again in the future. I also really appreciated that they waived the technician visit fee, which showed great customer service and professionalism. I highly recommend Bee's Plumbing and Heating for their fast response, honesty, and excellent service. They will definitely be my first call for any plumbing needs at both my home and rental property.

I've been a customer of Evergreen since 2015 and have had consistently good experiences with their…read morestaff and service. Victoria has always been super helpful and kind when it comes to scheduling maintenance and service visits. Technicians have been capable and upfront. I've also had great experiences with Brandon the manager when I had issues to address. I find him to be trustworthy and straightforward.

$3,600 thermostat repair? Service Manager doesn't return calls…read more Evergreen installed our furnace and air conditioner about 5 years ago. Our air conditioner stopped working so I called Evergreen for service. I explained that the furnace was working fine but when air conditioning was turned on, the internal fan ran but the outdoor unit failed to engage and no cool air came out. I also told them that I suspected the thermostat was malfunctioning because it kept cutting out and booting back up. The woman that took the call said that she would make a note to be sure there was a thermostat on the truck when the service technician came out. When the technician arrived I explained I thought the issue was the thermostat but there could be a wiring issue because when the new thermostat wires were installed 5 years ago they had left a opening in the ceiling to the attic. We had gotten a mouse infestation and the mice had gotten into the same wall that the thermostat was placed. The technician then started testing lines to the thermostat and somehow managed to short out a line and cause the main circuit board to "blow". After further testing he also found that the Fan motor had blown out as well. After about 4 hours of work he explained that parts would need to be ordered and we would be without the furnace and air conditioning until they could come back to repair it. He explained Evergreen would pay the cost of the circuit board (invoice isn't clear if that was done and I argued they should also pay for the fan which was working prior to their service call ). I was charged $617 for labor and given an estimate of approx. $2,100 for the complete job (promised estimate was never e-mailed to me). When the technician returned to complete the repairs I asked about the thermostat again. Technician said there was one in the truck if needed. The new circuit board and motor were installed but the unit still did not work. The technician told me that the transformer and "contractor" were also damaged and needed to be replaced. After about 7 hours of work all of those tasks were completed. The technician then tested the unit and it was acting EXACTLY LIKE what it was when I called it in the first time: The furnace worked but air conditioning didn't (internal fan still ran but outdoor unit failed to engage, thermostat kept rebooting). The technician then replaced the thermostat and finally everything worked perfectly (if he would have done this originally I think we would have been done. I was then told the additional cost would be $3,029 (plus $617 already paid). I confronted the technician and said it seemed to me that I had just paid $3600 to get my thermostat replaced....that the other damages were done during testing He said no, there was a short that had caused the other damage. I wanted an itemized receipt and he said it would be emailed to me right away (a week later I had to call in order to get a copy that contained no itemized prices). I can't prove it but I am convinced that the only thing that was wrong with my unit was a bad thermostat The damage to the circuit board, motor, contractor and transformer were the result of the technician causing a short when testing. The technician was very polite but didn't instill a lot of confidence calling back to the office many times to consult and spending around 12 hours to fix this issue seemed excessive. I believe I just spend $3,645.69 to replace my thermostat. After an email and several calls I finally talked to the Service Manager Brandon. He said he would review and get back to me. After another call he agreed to discuss it with the technician and call me back soon. It has been 10 days and I have heard nothing despite leaving messages on Brandon's line.

Very efficient, very knowledgeable, super polite. Serviced my tankless water heater very quickly. I…read morehighly recommend Hoa, and will definitely use his services again!

So recently I had a death in my house and I get the chills thinking about how I felt when I was in…read morethe shower and sure enough my shower turned into a Klondike skinny dip. I looked up contractors and have in the past been taken advantage of by more than one reputable business, when I came across Hoa Le contractor and gave him a call. He gave me what sounded like the normal talk to get me to hire him and then he said he could be to my house ready to install a new water heater in mere hours. He dropped what he was doing to get me hot water ASAP and unlike so many before him, he and his wonderful crew were there in my garage before I could even get it ready for them to do the install. They not only were in and out In what seemed like minutes but along with hot water again, I also got a hope that a good ol' boy company still exists. They are also well mannered and efficient in their work. Give em a call for all your handy man or construction needs. They will impress you in more ways then you can even imagine. John Pee

Want to give a big shoutout to Ally Plumbing and Restoration. They installed a new hot water heater…read morewith a small expansion tank on top. We had some issues getting hot water to some areas and they followed up several times to resolve the problem. Turned out to be a faulty regulator and now everything works perfectly. A big thank you to Ally Plumbing. They didn't quit until we were completely satisfied! Always professional and always respectful to us and our house. James C.

Emergency plumber taking advantage of you in a dire situation. Won't give an hourly rate over phone…read moresays tech will quote you when they get there. After waiting 24 hours for tech to arrive, and water has been shut off during that time to prevent flooding in my basement, he quotes me $600. I can refuse and continue with no water for another 24 hours trying to find a reasonable plumber, but of course we need the water now; and they know that. So I paid over $600 for a plumber for less than an hour of work. This is a scam, don't use ALLY.

We've used Joe and Sallie, Simple Plumber, on several occasions, and we always marvel at the…read morequality work they do. Joe is extremely knowledgeable and helpful, suggesting different ways of repair or installation, and the work is top-notch. They leave the work area clean and tidy, something rare these days. Recently we had need for a new laundry sink, and of course we called Joe. He and his assistant, Gary, were at our place on-time, and did a gorgeous job with our new sink install. We highly recommend Simple Plumber and they are always our first call when we need quality plumbing work done.

I am very impressed with Joe and will use him for all future plumbing work, as well as highly…read morerecommending him to others. I needed two things: to replace an aging water heater, and some help with a shower that was starting to lose pressure. While he doesn't replace water heaters, he gave us a great recommendation for a family firm that handled it quickly and efficiently. As for the shower, I explained that I am very handy and have done a fair amount of plumbing and so he explained to me how I could take care of it myself. Most plumbers would have just insisted on doing the job, rather than talking me through various options and providing great advice as Joe did. I am super impressed!

My furnace would not come on. I checked online for repair service in my neighborhood and came…read moreacross West Seattle Heating & Air. Checked the reviews which were good, so decided to contact them. Tried for two days only to receive a message that the number was not accepting any calls. It wouldn't even allow leaving a voice mail. No message about when someone could contact them, or info that maybe closed for the holidays, etc. Just not accepting calls. Not a good way to do business.

Spoke with Jeff, seems like a friendly fellow, and (way too) chill. Tried to schedule an…read moreappointment for a furnace repair, but this proved a long conversation and not an easy thing to do (time-wasting conversation, some of it related to his personal schedule, etc...irrelevant to a customer). After 10 minutes trying to get him to come to my house and repair the furnace, I ended up cutting my losses and going with another company.