Doug Hamilton and his son were great. He was able to fit me into his schedule to install a new gas furnace in about 4 days. Not an easy task in February with supply chain issues. His price was about 60% cheaper than the other quotes. Instead of feeling taken advantage of, I am left with a great working furnace and a great customer service experience. read more

Over the last 25 years we have had two other furnaces and always felt intimidated and very dumb about the process. Doug and son Michael gave us an excellent education and made sure we were confident in our decisions. I hate buying home products but Doug gave us a great price and the best service imaginable....USE Doug and NorthEnd Heating if your need for a furnace/HVAC arise. They're the best! read more

Doug is amazing. He always finds a way to fit me into his schedule and his prices are more than fair. He even came out on Super Bowl Sunday and didn't charge a premium for the service. He is honest and helps me find ways to save money. Thank you so much for taking such good care of us north Enders!!!!!! read more

Save yourself some time and money and hire these folks, you will not regret it. We had Doug and his son over to help us with our air-duct and old oil furnace. We had 7 different contractors come out and give us a quote and nobody could beat Doug's price and expertise. Of all of those guys Doug was the only one that, #1 showed up on time, #2 spent about an hour figuring out what to do and how to do it and he clearly communicated to me what he plans to do. #3 was available to start within few days. Our house was challenging since we had to remodel the basement and we had to disconnect all the air-ducts along with the oil-furnace. Many contractors were trying to convince us that we should do something else, get rid of oil furnace, do some ugly split system units and they didn't really care about trying to make it work. One company came by and asked for over $12K just for duct work and when I told them I had a guy who can do it for whole lot less they asked why I thought they were expensive. Incredible. I also had guys telling me they don't do oil and they couldn't reconnect the furnace. Not only that Doug and his son Douglas reconnected the furnace they also did it for free. Many other guys will try and nickel and dime you on things but not these folks. They went above and beyond. Their duct work also saved us a lot of space and they weren't pricing their work on number of terminals they would put in. When we asked for few extra terminals for the basement areas they had no problem doing it. Doug also made us extra happy by suggesting we install heat pump on a top of our oil furnace so when the temperature goes below 32 degrees oil furnace would kick in and other times we'd be using electric heat pump. This was a revelation to us. This made my wife extra-happy since we were looking for best option for our house and Doug delivered long term solution to us. Overall Doug and his son are also excellent folks who will leave a long term impression on you. Their work is clean, affordable and most of all exceptional. Like I said in my opening remarks, "Save yourself some time and money and hire these folks, you will not regret it." read more

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Doug showed up on time and as scheduled and did a great job. My old furnace was on it's last leg and I wanted to get it replaced before the winter rush. Their price was lower than the other bid I got and they could do it in less time (one day). The new furnace fan runs great (quieter) and we're very happy with the overall results. They even cleaned up the old ducting mess and added a filter box. I highly recommend Northend for any furnace work. read more

Northend Home Heating - Our new Trane furnace. - Heating & Air Conditioning/HVAC Near Me

On NorthEnd Home Heating's quote, it says American Standard. They installed another brand called Ameristar. Pending small claims court against Northend Home Heating and Adams Residential Constracting Inc. read more

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I was worried about my cats being hot in the evenings in my absence since I need to use a fan and window opening system for hours to cool the house. Yes, I bought my cats (and myself!) AC!! I was going to cancel a work trip in this current heat wave, and after thinking about AC for a couple of years, I received an outstanding bid from Northend Home Heating and Doug said, "The cool thing about us installing AC is that you won't have it in the morning, and then - boom - you'll have it later that day. You'll love it." He was absolutely right, and I've heard many people in Seattle say that you'll love it and you'll never regret it. Who thought we'd need AC in Seattle?? Anyway, they came at the scheduled time, ready to do the job. Doug set up a cardboard barrier to keep my cats in and outdoor cats out. They were extremely efficient and NEAT (even vacuuming mid-job so that they didn't track anything in my garage! - who does that?!). Their attention to details and great customer service were better than I ever expected. But most of all, they brilliantly redid the duct work, working with the layout of the house (such as routing the water heater vent pipe through a small gap in the system), calibrated it all perfectly, and it's so quiet. I HIGHLY recommend this company. My cats are happy and cool, as I am, and I have peace of mind - which is worth A LOT. read more

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Doug has installed furnaces in two of my homes over the years, and at least three of my friend's homes. His mobile duct shop is amazing (he builds what you need on site in one visit), and his service response is top notch when things go south. Doug's mix of technical competence, value, and service can't be beat. Give him a call. read more

We purchased a new home out in Granite Falls and we were past the deadline to have the builder install a/c while under construction. After we took possession of our new home we contacted the contractor that did the install of the furnace and they gave us a huge quote to ad a/c. We called Northend Home Heating and they were out to our house in 2 business days! Gave us a detailed quote, which was well under what we were quoted be the "other guys". Doug and his oldest son Douglas were very polite, courteous and professional. They got right to work yesterday after showing up on time! Doug took the up most care to protect our brand new carpets because our furnace was installed in the attic. When routing the power to the a/c unit they took care into making sure the conduit was run through our garage so it would minimize the amount it was shown on the outside of the home. By 3:30pm we had a/c blowing through out vents. I couldn't have been happier with the service that re received. Thanks Doug and Douglas for your awesome customer service! We couldn't be any more happy with the work you performed! We will recommend you and Northend Home Heating to everyone we know that needs your service. read more

Northend Home Heating - Heating & Air Conditioning/HVAC Near Me

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We used Northend Home Heating after hearing great things from a friend about their work installing a new gas furnace. We needed to have our electric furnace moved. Doug and Douglas came out for two consultations and gave us some good ideas about the basement remodel we were halfway into. We went with their ideas which were not only to move the furnace to a better spot, but also to redo some of the ductwork so that it runs along the perimeter of the rooms instead of straight down the center, like it did. We're glad we took his advice because the headroom in the basement is much better since the changes, and the furnace is in a place that makes more sense with the flow of the room. And they were able to squeeze the furnace into a tight space, which we were very glad about. They clearly know furnaces very well and had all kinds of ideas and tricks for working with our old furnace and old house. They were both a great pleasure to work with. They got the work done in one long day, which seemed impressive. I'd highly recommend their work! read more

This company is amazing! We had our whole heating system ripped out and replaced. They did it all in 3 days! We have had our new system for a few months now and are so very happy with the choice we made in using this company. I highly recommend this company for any work. read more

Doug installed a new American Standard furnace a couple of years ago and I realized I never wrote a review. Doug was punctual and had the best price of 3 companies I had come out. He didn't try and upsell us on a top of the line system with too many bells and whistles. The system has been working flawlessly since it was installed. The old system was way oversized and would "boom" every time the fan started. This new system is nice and quiet and keeps the house warm. Plus it's 95% efficient which has helped with the PSE bill. read more

Northend Home Heating - Before - Heating & Air Conditioning/HVAC Near Me

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Doug rearranged some of the ducting in my furnace room. This was supposededly done by a fly-by-night gentleman several years ago. I decided I finally wanted the job done right. I had called Doug initially to come out and do a diagnostic on a noisy furnace (by noisy I mean would shake the whole house) and I also asked him for a quote. He was the only company that didn't charge an absurd diagnostic fee. He said he hoped to earn my business in the future. I awarded him the job of redoing the ducting in my furnace room. While he was working he was always extremely polite. He did an awesome job redoing the ductwork in my furnace room. My furnace is quiet, my house more efficient, and I have a new room I can utilize. read more

I'm very satisfied with Doug and his team. He re-arranged his busy schedule to come out and clean my dryer vent that was terribly clogged. They came on time as promised, suited up, and did a fantastic job cleaning my lengthy dryer vent located under my deck. My dryer is so efficient now that it dries in half the time! Doug is knowledgeable, honest and friendly. I recommend this company read more

Doug has been back to service the furnace twice since it was installed and each time it was my fault. Not long after the furnace was installed I was doing some work on the main electrical box and shorted out one of the branch circuits sending a power surge down the line which shut down the furnace. I thought I had ruined the whole circuit board that controls the unit. He checked it out and luckily it was just a transformer. He replaced it that day so that we would not go without heat. Just a few weeks ago I took the vent covers off up stairs to clean them. My dog dropped a raw hide chew of all places right down one of the open vents. I forgot to do anything about it until about a week later when the temperature had dropped a bit. The furnace came on and I was awakened at 5 AM by the smell of a cooking / burning rawhide chew. It had slid all the way down the duct and was sitting on top of the heating element at the top of the furnace. Once again Doug was out the next day and cleaned up my mess. Again, this guy has been great to deal with and super professional on all levels. David E. read more

Doug saved our asses when he came out on a Friday evening of Snowmageddon this February and our furnace konked out. He got the old one up and running through the weekend snowstorm to get us by and then came over on Monday to install a new one and at a great price as well. Highly recommended! read more

After self-installing a new Nest, my gas furnace heated the house very slowly. Called Northend Home Heating to inspect the problem. They found that I didn't connect the second stage to my thermostat and saw my furnace was very dirty. They completely cleaned the furnace and air return duct, and I connected the second stage. Now everything is working great! read more

Doug and his helper came today to redo some old ductwork in my 1924 house. It turns out I should have had him here 38 years ago when I moved in! Doug found the breakfast nook duct had been done incorrectly and as a result the room was never warm. He also discovered alphabet magnets and sticker books blocking an upstairs bedroom vent....yet another cold room! The new ductwork he installed in the basement is now flush with the rafters giving me more headroom. Doug was polite, efficient, arrived at the agreed-on time and called ahead to let me know he was on his way. I would not hesitate to recommend him. read more

Doug helped me complete a basement remodel in 2010, which included a new furnace and complete relocation of our duct work. Of all of various characters who worked on that project, Doug was the most professional. Great work, positive attitude and total value! That furnace ran flawlessly for 9 years until a minor intermittent issue cropped up. Doug was the first guy I called and he came out a day later, on time as usual! Turns out the furnace just needed some minor cleaning and he was done in less than an hour. He didn't even charge me and simply said "I usually give one free follow up visit when I install a new furnace." Nine years later and he held up his end of the bargain - nice. I'm not an expert on furnaces but with Doug you don't need to be. Give him and shot and you won't regret it. read more

Doug came out today after a quote last week and installed an A/C system for our existing furnace. We came back from vacation and our house was cool and smoke free! It was great working with Doug and finding someone we could trust to work while we were out of town. Would highly recommend him to anyone who needs HVAC work done to their home. read more

After interviewing a few contractors for the installation of natural gas in our home, we decided to go with Northend Home Heating. We weren't sorry whatsoever. The contractor, Doug, and his crew were quick, efficient, and cleaned up after themselves. They were very professional and were great at letting us know where we were on the project. As a person who likes to be walked through everything, he was very thorough in his explanation and execution of his plans. I've already told my friends about this company and would definitely use again in the future if ever needed. Excellent and professional company. read more

I was replacing an electric range with a gas range and needed natural gas run from the basement to the kitchen. Doug came over and did a great job and also serviced my furnace. Extremely pleased with the service and work done! read more

Our gas furnace was in desperate need of a complete service. I found Doug's business online and called him based on the great reviews. He was able to come out and do the work pretty quickly. In addition to servicing the furnace itself, he corrected some of the original installation issues with the system. Doug was knowledgeable, professional, thorough, and reasonably priced. I'd definitely call him up again. read more

Had to call Doug to check out my heating system which is an older system. Doug came within the hour and assessed the problem and educated me on how heating systems need to work. Not pushy on having me upgrade my system. Loved that. I will definitely be calling back for further service. An like others said, do yourself a favor and call! read more

Northend Home Heating saved us thousands over what we would have paid otherwise and sold us only what we needed. If you feel like you are being sold a used car and not a furnace, give Doug a call. Doug's approach is practical and was very helpful in clearing the muddy waters of purchasing a replacement furnace. Northend completed the job quickly and cleanly! Highly recommended! read more

Doug was a pleasure to work with on our first-time home renovation. He got our gas install up and running, including a furnace, range, hot water heater and dryer hook up. He came highly recommended, and was absolutely worth it. He responded in a timely manner to texts when he was off-site and not scheduled to work, and was quick and courteous when he was on-site. He offered insight and advice to us and clued us in to the fact that a previous remodel to our kitchen had taken almost ten inches of ceiling away. We tore down the false ceiling and the resulting kitchen is much more spacious feeling. Would easily and heartily recommend him and his company for any gas work anyone needed doing. read more

Amazing work. Great company with great workers. I highly recommend north end home heating for all your heating and air conditioning needs!

Doug did an excellent job installing a new high efficiency furnace and thermostat. He went above and beyond what we expected to get the job done right by returning another day to help us resolve a thermostat wiring issue unrelated to his work. We would definitely use Doug again in the future for any heating and A/C needs. read more

These guys were great! We got several quotes and Northend Home Heating was the by far the best! I would recommend them to anyone!

Our furnace stopped working on Christmas Eve and we had 12 people coming over that afternoon. I knew getting anyone to come diagnose, let alone repair the furnace was going to be a long shot. Doug lived nearby and said he could swing by in a half hour! He found a replacement for our 25 year old furnace and picked it up that day. The kicker is he came back Christmas morning and installed it for us! He added a new return vent to help quiet the system and sealed everything tight. Doug did a VERY professional job and helped us out in a difficult time. Forever grateful, thanks Doug!! read more

Very happy with Doug and his crew. He came out to bid on our job (new furnace, hot water, gas insert fireplace and gas line for a stove) and explained how everything worked and what all would be needed, much more clearly and in-depth than the three other bidders we had. His crew came in and installed water heater and furnace in a day, then came back to do the fireplace. Even though the shape and age of our house caused a few unforeseen issues, Doug was always able to come straight out and fix them. Quality of service and price both very good and would recommend Northend to anyone. read more

We moved into our house knowing we had an old oil furnace that we needed to replace. We decided to transition to gas and got several quotes from furnace vendors. Doug came into our house and told us about the process of filing the application with PSE (since this is our first home we had no idea how long the process took) and provided great direction on whether to fill or remove our oil tank. Because he also does installations, he went more in depth with logistics of how to bring in the gas to the furnace and our fireplace. He didn't have a "salesman" attitude and I liked that he owned his own business and worked with his son and friend since junior high. He also gave us a great recommendation for Tanks by Dallas who came out and pumped our oil and donated it to needy families. Not only did Doug's quotes come in at least $1,000 cheaper, but he was so considerate and responsive. Since we had absolutely no heat and it got cold in October and November, he brought in an industrial heater for us that hooked into our dryer plug so it saved energy. The day our meter was installed by PSE, Doug waited outside of our house for an hour for them to finish so we could be sure we had heat that night. I can't recommend Doug and his team enough. He's a trustworthy, ethical, local businessman who I would recommend to anyone. read more

Once again, on the first really cold days of the year, I had furnace problems. I called Doug, and at first he didn't feel that he had installed my furnace, he called me back, later in the day, and I gave him the serial number, and he said he had installed it, but stopped installing the brand after a number of issues with my furnace model. He came out, took out the heat exchanger ( almost the entire guts of the furnace), and apologized that he couldn't get it replaced until the next day, but he had called ahead to notify the vendor that he would probably be replacing the heat exchanger. He said he would be back with a replacement part as soon as he could the next day. I have a lot of confidence that he will do what he needs to get the part and replacement ASAP. read more

No call, no show for a full system replacement. Not a good way to start a relationship with a contractor.

These people are great! On short notice they put in a new furnace, were cordial, friendly, and explained everything clearly. We are more than 100% satisfied with their service and our house is nice and warm despite being over 100 years old and never having any updates. read more

Doug Hamilton, the owner and operator of Northend Home Heating is a true craftsman, who takes pride in his work to a level rarely seen today. He is knowledgeable, professional and detail oriented. He educated us on what the job entailed, and treated our home as though it were his own. We cannot begin to express our gratitude for the high quality work done on our home to install a new furnace and replace the unhealthy flexible ducting with hard pipe. What a relief it is to have a safe, clean system that will outlive us, and done at a competitive price. read more

We are very pleased with Northend Home Heating, they came and gave us a bid without hard sales pitch and was here on time. Three to their team lead by Doug the owner who has a soft spoken but yet assertive voice to direct his instruction to his team and they were very organized team, there was no wasted moments for anyone to just stand around, they all worked around each other and installed our new furnace in less than 3 hours including sealant to our plenum and cleaned the area where they worked. They were all very nice to worked with and we were impressed with Doug's knowledge and skill. mrlee2000 read more

Unfortunately they probably do good work, but you have to show up to do it. After scheduling they where a no show and after 4 calls to them and no return call it was time to move to another service provider. Sorry about that but waiting around all morning and no attempt to return a phone call leaves a bad taste. read more

I'm sure they do good work if they actually show up, but that was not the case for me. I scheduled time with them and took work off to be available for the appointment. They never showed for the appointment. I called and left a message asking if they would still be able to make it but Doug never called me back. I tried calling a couple other times that day received but no call back. Doug seems like a nice guy, but not showing up or calling back to let me know he couldn't make it is completely unacceptable. Very disappointed... read more

Great experience and great work all around! Doug came to our appointment when he said he would, assessed our needs with good questions, provided an estimate on the spot, and then came with his crew and did the job for the estimate price - even with a couple changes we asked for and some unforseen difficulties to work around. Doug and his crew know their stuff as they replaced our electric forced air furnace with a gas furnace, added some ducts & vents, and installed gas pipe for other appliances including for a gas fireplace. They thought through the best ways to overcome some difficulties and came up with solutions that not only solved the issues but were as visually discreet as possible. They thoroughly tested the furnace and all gas line joints. We couldn't be happier - unless they did the work for free. While it wasn't free the value for what we got compared with other bids was outstanding. At first other bids seemed to be less expensive, but once I added up all the options in the other bids they were actually more expensive and I trusted Doug's expertise and equipment choices more. So, it was really an easy decision and, with the perspective of the finished job, the best choice. I hghly recommend Northend Home Heating! read more