I recently had my first ever HydraFacial with Lindsey at CaloSpa, and wow! Where have you been all…read moremy life? My skin was looking dry and dull and just plain tired with a combination of dry flakiness and mild breakouts. Nothing I'd tried was helping much, so I reached out for professional help and I'm so glad I did. Lindsey was right on time, very friendly and professional, and it was clear from the start that I was in excellent hands. She explained the processes, devices and products she would be using and encouraged me to ask questions if I wanted as we went along. The entire experience was very relaxing and pampering, and best of all, effective. My skin has never felt so thoroughly, yet gently deep-cleaned and nourished, somehow calm and perky at the same time. In the week since my HydraFacial, there's a translucence, and yes, glow, that I hadn't seen in years. I can't wait for my next visit!

I do not recommend CaloSpa. I was given a gift certificate for a 50-minute massage and went to use…read moreit in December 2025, only to be told it was no longer valid because it was purchased in February 2020 and their gift certificates "expire after five years." This expiration policy was never stated anywhere on the gift certificate. There is no expiration date listed and nothing indicating it would become invalid. It was extremely disappointing to be told I couldn't use the gift certificate especially when the service was fully paid for and clearly specified on the certificate. This feels misleading and unfair to customers who receive gift certificates in good faith. Based on this experience, I would not recommend purchasing or gifting certificates from CaloSpa unless all expiration terms are clearly disclosed in writing.

Highly recommend Dr Chatham after my experiences with his skilled care over several years…read more I was involved in an accident, which required facial surgery and laser treatment to repair scarring and also embedded asphalt. Over the course of several visits, he was successful in greatly reducing the residual damage and made it much less noticeable. I also revisited his office for mole removal and biopsy. He is very pleasant and informative when explaining procedures and techniques, reasonable expectations and outcomes, and readily available for followup care. Office staff are also warm and welcoming, and able to very clearly provide information pertaining to insurance, costs, etc. Facilities are conveniently located on State Street, New Albany.

Dr Chatham is the most kind and caring doctor I've seen. I've had many skin cancers removed over…read morethe years by Dr Chatham. He always takes time with me and explains my options. His office staff is wonderful as well. If you're in the need of a plastic surgeon, Dr. Chatham is your man.

I hate leaving bad reviews and make all attempts to give businesses the benefit of the doubt, but…read moreunfortunately, Azure Skin & Wellness Center has not left me many options. My family gave me a gift card to the center so I went through their website on Friday to request an appointment as the website directs. Once you have requested an appointment, their website tells you someone will be in contact with you to confirm. After not hearing from anyone by end of day Monday (they appear to be closed on the weekend), I called the office and left a voicemail asking for a return call. I made a second attempt to call on Tuesday during business hours and after again not hearing from them, I texted the number provided on the answering machine (they tell you you can text) and several days later still no response. I even went by the office in person and although I could hear someone in a room receiving some kind of service, there was no one at the front desk or anywhere else in the building. At this point, I am not interested in becoming a client here, rather am frustrated that my family member wasted $200.00 on a gift card. With so many amazing med spas/wellness centers in the southern Indiana/Louisville area, please spare yourself and book with one that is reputable and responsive! My hope is that as a good business practice, Azure would want to rectify this situation with a refund, but I won't hold my breath on a return call. Update 10/2/23: Sherri, this seems to be the only way to communicate with you! I have not received a text from you and returned your missed call same day (Friday 9/29) at 1547. I left you another voicemail asking about a refund. Please call me tomorrow to confirm you've seen this and to discuss how to proceed. 10/6/23: still no response.

I called several months ago trying to schedule a procedure. I was told they would call me back…read moreafter they spoke with the practitioner to find when they we're available. I called twice and texted once. They never got back with me. I went elsewhere. Maybe they are out of business?

I have had my third IPL by Wendy Banks, the whole process is painless, and the results are amazing…read more You will feel a slight sting from the laser and when you are finished with the procedure, you will have peppering in the areas that are treated. You will have redness, but that will go away in a few hours and by the next day you see everything that has been lifted to the surface and will peel off , that process usually takes about five days, but this is a non-invasive way to treat aging ,fine lines, dark spots, sun damage, and pre-cancer it leaves your skin texture so smooth and this has lifted five years off my face, and chest. I recommend this, but it is a treatment that you have to get done and stay out of the sun during treatments so winter time was the best time to start this. Wendy will do my injectables and I'm also trying the Density laser in June.

My mom and I got facials for the first time and Purple Pearl was definitely the right choice. The…read moreatmosphere is clean and relaxing. The staff are very friendly and knowledgeable. We will be back!

I should've read the reviews because this place is a scam: I completed half the sessions promised…read moreand didn't see results. Despite my dissatisfaction, I was told I would remain responsible for the full balance, regardless of whether I continued. And I'm forced to pay the balance. I raised concerns and attempted to negotiate a reasonable compromise. I felt my concerns were dismissed, and every response pointed back to the contract. As a college student, thousands is a significant amount of money, and it is difficult to accept paying that much without seeing the results.

I spent over $5000 for skin tightening treatments with no results whatsoever. The staff was very…read morekind & they did let me do treatments again. With no results again. Alexa, manager, told me before I spent that money that she would not let me leave with no results. I would at least like something that I know will work, like laser hair removal but they won't respond to emails. I was told the regional director emailed me, but she never did. Such a waste of my time & money but I totally trusted their expertise.

I signed my contract in Jan' 2014 which I paid in full for Full Legs, Underarms, Brazilian, Side…read moreBurn Area and Upper Lip. I have been treated very poorly ever since they took my full payment, they schedule appointments and then when you arrive you are told they only have time to do maybe 1 area or 2 areas at most and then make you reschedule another 6 or 8 weeks out to postpone you to a longer time to do other areas. (While your 2 Year Clause ticks by quickly at a rate of appointments that are 7 - 8 weeks apart) I have had treatment after treatment and my hair is not going away, I would say I'm at best 30% less hair in over 2 and 1/2 years... Now the new Clinical Director Yvonne Hubrich, is blaming my skin color or skin tone (dark complected) as to why it is not working for me. She now stated to me I should not be on vacation or getting any tan. No where in my paperwork does it advise a person cannot have a tan in the summer time). I say beware of this scam to all men and women considering it. All my paperwork states that their outstanding professional lasers can treat ALL SKIN TONES and COLOR (states this on the website also). They also now are blaming it on my Dark (Black Hair color) but they were fine to sell the package to me with dark hair and dark skin back in January. This treatment is simply not working, now that they realize I am having a very low success rate they are refusing to treat me and say I owe now more money for "touch-ups" they want me to pay 10% for touch-ups even though my paperwork does state free "touch-ups". They also will not give me any info. as to the owners name or anyone else in charge. When you google Premier Laser Spa you can see that in October 2015 they filed Bankruptcy. I am filing a Small Claim Suit to try and get my money back for negligence, false advertising, making me miss work for appointments that they in turn don't treat or have time for. You can not and will not be hair free or any where close to it in 8 treatments! Buyer Beware!