The staff at this store are very knowledgeable, and have a lifetime of experience. Byron, in the…read moreflooring department helped me immensely with choosing lovely vinyl planking, and also provided extremely helpful recommendations about kitchen countertops, I would highly recommend any of the departments in this store - the staff are very kind and friendly, and their assistance is second to none!

We purchased vinyl plank flooring from this store. Their salesman talks a good line about how he…read morehas great installers and recommended someone to do not just our flooring but also to replace our double shower stall in the bathroom. We stupidly thought he would recommend someone who knew what they were doing. We had 3 weeks of very short working days (sometimes only 3 hours) so the job was going on and on. At the 3 week point, not one room in the house was finished. There were bits and pieces of trim left undone, bits of wood with nails lying around....and then they didn't show up at all one day. We didn't get even the courtesy of a phone call to let us know they would not be showing up. The 2nd time that happened in the same week, we'd had enough and told him it was over. He said he was too busy to show up that day because he works for a strata - that's more important. The way they treated our time showed a lack of respect. He sent his son the next day to finish the hall.....see picture - 2 3/4" inches out in a short hallway.....kind of like the carnival fun house feeling when you go down the hall because it's so crookedly laid. To date we have spent almost $1200 on finishing and redoing. And more to come - the big one with the floor having to be taken up in the hall and reinstalled. And all trim having to be redone. The carpet installer sent from the store sat here when she came to do the estimate and talked about how the last people she had worked for had not given her a big enough tip and she was not happy. We're getting carpeting from a flooring store in Parksville. Someone else is doing our bathroom. The salesman at the store does not seem too bothered at all by this. I guess it's business as usual. After speaking to the salesman about this, my husband came home to tell me that the plants were all on sale in the garden centre. But this business will not be getting another penny of my money. And people in the neighborhood who have asked how the reno is going......well, you can imagine yourself whether they will give them a try. This flooring department might be good if you are a do-it-yourselfer and do not rely on a solid (or even halfway good) recommendation.

I had perfect service from Turley's. I had ordered from Vancouver a condolence arrangement to be…read moredelivered locally in the Nanaimo area. .The price was reasonable and the arrangement appropriate and beautiful. They emailed me a photo and video of the delivered flowers at the doorway of the home. Highly recommend.

Without fail Vanessa in Turleys florist goes out of her way to create the most beautiful flower…read morearrangements .I We always need flowers that the deer will not eat so they last and honour our daughter for longer . Vanessa always ensures that flowers in the arrangement are deer proof stunning and beyond amazing . Thank you thank you thank you Vanessa , You are in a word "exceptional "

We had a Hunter Douglas Blind repair. Outstanding service provided by Wayne…read moreI definitely recommend this company

Ron at United Floors recently found me the exact laminate floor I wanted. I grew up with and my…read morefirst purchased home had the real thing, narrow oak hardwood. I just can't like wide plank in a residence. I tried living with the carpet that was in place when I purchased my patio home but I hated it. Two shops insulted my taste when I asked for 3" random length boards. Ron found it for me! My budget covered the price quoted and install was not a long wait. Brian and Scott did a beautiful job! I have a seamless floor with transition strips only where the laminate meets the kitchen and bath floors. I am thrilled with my new floor. I highly recommend Ron at United Floors. Thank you Ron!

The perfect provisioning stop if you're a boater. Easy walking from the marina to this store with…read morefresh produce, a great whole foods section, and some delights for chocolate lovers. We've been here several times and enjoy the variety of offerings, service, and clean, bright vibe of the store.

Love this store, don't know how people can say its more expensive than Country grocer or Quality…read morefoods. I know my prices! using your Airmails money is a bonus, good savings. Staff is great in this store.

Steve and Richard arrived as scheduled and we're both polite, efficient and informative. They…read more clearly know their work well. It was a pleasure. And Michelle, the salesperson, was wonderful to work with.

i picked up vertical blinds with massive damage to the packaging. i was told everything was in the…read morebox. of corse no clips for the valance and the blind.If only the owner cared enough to inspect the damaged box i would have avoided a couple weeks lost chasing the owner for proper installation brackets. Instead i got to hear how it's not her problem it's the suppliers who made the mistake.

MH is a great place to find gifts. There's a lot of practical things and other nice goodies.read more

Dealt with Eadie she was awesome helping me get something for my daughter's birthday. Thank you…read moreEadie :)

I'm always the only shopper in the store :( Prices are higher than other drug stores…read more Cannot speak about pharmacy med products or anything related to pharmacy. I know they need better cameras or security in there to monitor shop lifters someone down my block braggs all the time....

I have shopped in this Pharmasave store ever since it opened and find the staff to be the most…read morefriendly, knowlegeable, and sincere sales people I have encountered anywhere. The pharmacists in this store are exceptional and have served Nanaimo for a very long time. They are never to busy to take time in person or on the phone to answer your questions. This store is fully stocked but also takes the time to special order in products that they don't normally carry if t\a customer is looking for something; and always done with a smile! I can't say enough good things about the employees in this store including the pharmacy, cosmetic department, home health department, and checkouts. If you want friendly service in an easy to shop in environment, give the Pharmasave on Bowen Road a try; you won't be disappointed.

In June 2024, I bought a Sony A7iv from the camera department at Port Place, and that in and unto…read moreitself was a super pleasant experience. Fast forward to March of 2025, and I've moved to another city, and long ago lost the paperwork and receipts. Needing some service to the camera done, I called the store and was put in touch with Chris M. I told him my situation and he found a copy of my receipt in the system, printed it, scanned it, and then emailed it to me within 5 minutes of hanging up the phone. Thanks Chris, you really helped me out and saved me a mountain of hassle. Everyone complains when they get even slightly inconvenienced, but rarely is anyone as vocal when someone goes way out of their way to provide great customer service. Chris provided exceptional customer service which is just normal of London Drugs - and it's for this reason I will ALWAYS make LD my first choice when making big purchases. Elbows up, shop Canadian! Robb McCaghren The 6'10" Photographer

After several horrible experiences spanning many months I transferred mine and my wife's…read moreperscriptions from central drugs on Dunsmuir to London Drugs at Port Place Mall. The staff at LD is competent, friendly and professional, none of the above is true for central drugs staff who constantly took it upon themselves to repeatedly question my Dr's. Perscription changes meaning I was often without my medications, at times while he was away on holidays. I highly recommend anyone displeased with the ignorance and rude behavior of central drugs to go to London Drugs at Port Place plaza. Thank you to LD and keep up the great work.