Definately the worst paint store in town with the rudest employees. Went there today Kaia and a freaky dude with weird earrings gave me every excuse how they could not tint my paint which was a Dulux paint. Everything from its too old to the can is too full to they can't take some out because of environmental issues to "we only offer this service if it's within a year". Lots of excuses why they couldn't darken my paint and they were so pleased with themselves that they won the battle and got their way and didn't have to darken my paint. You suck and you've lost a customer of 15 years. I'll never shop Dulux anywhere again worst unhelpful employees too lazy to do their jobs. Good riddance and I am also a builder in Nanaimo btw. I'll take my business to Benjamin Moore where they actually care about their customers. read more