The staff was amazing, so prompt so professional so living, I never had any doubt my dog was having a great time while I was away for a week, if you love your dog, you will love club k9 read more

Club K9 - Pet Boarding Near Me - Castro Valley, California

This is a review for Boarding at Club K9 in Castro Valley / San Ramon. We will not send our dog there again based on this experience on a 5 night stay from 6/27 to 7/2. This was not over a holiday weekend. Consistent messaging by email (after night 1) and phone from Club K9 staff was that Mira was having a great stay - we were notified that she wet her crate/dog bed the first night, but we weren't worried as that could've been a switch from dry to wet dog food. When we returned to pick her up - we were told that she had a great stay! But we were then told later that she had a second accident where she fully soiled her dog bed with diarrhea, likely due to the stress of being in the crate, and an employee handed out some extra prebiotics to help over the next few days. She also had a fairly large nose injury from rubbing it on the crate/fences. No one from Club K9 noticed the injury over the 5 day period or let us know - the reaction from the employee when shown the injury was "oh my god, we have no records of this!" with an off-the-cuff recommendation not to send her to this facility in the future. I have no issue with the facility's standard operating procedure of crating the dogs overnight- we were told and shown the facility in advance. I have significant concerns that staff are emphatically optimistic on every dog's "reports" when that optimism is unwarranted. Honesty that Mira wasn't having a good stay would have been appreciated- we would have made a call to have a friend pick her up for the last night or two. We will take the employee's advice and not send her to Club K9 in the future. Staff's evident ignorance of concerning issues, or lack of care to proactively address the situation, all while telling owners that everything is fine is too much for us. read more

Club K9 - Pet Boarding Near Me - Castro Valley, California

They love my pup! She lives going there, can't wait to get out and play. We do daily day camp and she has stayed overnight without any issues! I trust them with my fur baby any and every day. read more

Club K9 - Pepper - Pet Boarding Near Me - Castro Valley, California

Can't believe how amazing of an experience I had while boarding my dog Buddy!! The upper management (Tara & Laney) were so personable, knowledgeable, & professional! You can also tell the staff genuinely cares by how clean & beautiful the grounds were. My Buddy boy has a sensitive stomach & they notified me immediately when he had softer stool & even offered him a bland diet with a probiotic to help his tummy ease!! For this exact reason is why I'll choose Club K9 for all future boardings! Thank you for taking such good care of my little one read more

Club K9 - Such a happy boy coming home from Club K9! - Pet Boarding Near Me - Castro Valley, California

After the first day, Beckett practically jumps out of the window to meet his "camp counselor" at drop off. He comes home tired and content and gets a level of play I could not match. He was there every day last week and so far we are FANS! I'm often on a business teams call right in the middle of my drop off and can't chat with the staff, but they are great getting him out of the car - the concierge service of staff coming out to the car really help me stay focused on my call and speeds up the drop off and pick up process. Thank you for that! read more

They are just so awesome with my dog Aloo! They know him as soon as we park at the door, tell us if he made new friends...his tail is always wagging going in which makes us so happy! Thank you! read more

My Tina was boarded few times at K9 in Castro Valley. She is very friendly but timid. After her stay, Tina was all smiles read more

Club K9 - Pet Boarding Near Me - Castro Valley, California

Club K9 is just what my dog, Sterling needed. Since moving from the central coast, he has not been able to attend play dates or doggy daycare on a regular basis. So it was nice to be able to take him to a location that offers outdoor playtime. Since moving to San Ramon, the majority of dog care locations only have indoor space. We did our trial visit months ago (after a very well put together orientation and site tour) and received a complimentary visit to make sure he was going to be a good fit. Drop-off and Pick-up was very easy with a member of the team meeting us as soon as we arrived. During the visit I received pictures of Sterling playing with other dogs and enjoying one of the outdoor spaces. At pick-up, he was outside playing and greeted me at the fence. I really like how well enclosed and maintained the play spaces are. The turf keeps them clean and is softer in their paws. Sterling was happy and a little resistant to leaving when it was time to go home. We're home now and I have a very happy tired dog. Which makes all of our lives easier. We'll be back in the near future. Thank you Club K9 for taking care of my fur baby! read more

Club K9 - Playtime! - Pet Boarding Near Me - Castro Valley, California

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I left my beloved dog at this kennel expecting professional care -- what I got was a heartbreaking mess. When I picked her up, her nose was raw and visibly wounded, likely from desperately rubbing against the bars or door. This kind of injury doesn't happen overnight -- it's a sign of prolonged stress or neglect, and I wasn't told a word about it when I arrived. While I knew going in, they crate their dogs over night, and I was ok with this because my dog is crate trained at home and loves her crate. They kept telling me she is doing great. We called for an update the day before we picked her up and they also told us she was doing well. It turns out she had diarrhea twice from stress in her crate. Also nobody mentioned her nose. When we picked her up and asked about it. Their response was, "oh my god" indicating that nobody noticed it or cared enough to notify us. We will never send her here again. read more

Club K9 - Look at my dog's poor nose. - Pet Boarding Near Me - Castro Valley, California

My dog Kenzi who is now 9 years old has been at Club K9 since she was about 6 months old. She mopes every morning and lies down at the top of the stairs if I am taking too long to get ready to take her to see her doggie friends and the staff. She adores the staff and all the love and hugs she gets from them. When I drop her off in the morning she hops out of the car and doesn't look back. We never worry about her when we travel and she boards. We know she is loved and well taken care of. I highly recommend Club K9 for a great experience for dogs and knowing your pup is happy and cared for and playing with his/her 4-legged and 2-legged friends!! read more

I boarded my 3 year old border collie here through the 21-5th of June-July. he is usually a little less outgoing when im not around, but when i picked him up he was the happiest ive gotten him from a boarding facility and the staff informed me he really started to open up during this visit!!! the workers who brought him into the facility were very upbeat and ensuring him that he's okay which he opened up very quickly after. im such a helicopter mom when it comes to my baby, especially during 4th of July but i will 100% be coming back with my boy! read more

Club K9 - Pet Boarding Near Me - Castro Valley, California

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The staff is always so friendly and helpful, they really pay attention to the dogs here it's amazing!!

This place is in a great location. It's an outdoor facility with multiple secure play yards. My friend who recommended it say they get out the kiddie pools when it's hot, something I though my dog would enjoy. I was excited to try it out last weekend & take advantage of the free trial. It was a busy day when I arrived. Adrian was great and answered all my questions. Unfortunately, my grumpy Blue Heeler clearly believes in "No New Friends" and so it wasn't a good fit. I was disappointed it didn't workout but would recommend this place for its great location, its convenient drop off and pick up schedule, the overall schedule, and its pricing. read more

Care was taken to place Sadie in the right group of dogs. Being a pup only 7-1/2 months old, she hasn't yet had the opportunity to socialize with other dogs. The worker (sorry I forgot his name) took the time to figure out what group she would be most comfortable with. Sadie was there for 3 hours and seemed happy when I picked her up. I was given a coupon for a free day visit which I will definitely use soon. I also plan to board her during my upcoming vacation. read more

I love club k9! Georgia is a pretty shy girl and they made sure she was acclimated and comfortable in the facility before they would book her for boarding. This included giving us free days of day care so she could familiarize herself with the environment. I can tell all of the staff genuinely care about her and are always happy when we show up. All this being said if your dog is not crate trained and has no experience in the crate don't be surprised if they don't have a great time boarding here. Dogs unused to crates will be stressed by being in a crate especially with the addition of being in a new environment. I highly recommend club k9 for all crate familiar pups! read more

I've been bringing my puppy here for the last 6 month intermittently as my family and I travel for work and school. I've received so much information on the safety and care that my dog receives when I drop him off. He is always excited when we drop him off to adrian, laney or tara. my puppy's been able to grow in his social skills feel safe with leaving him for longer periods of time away from us. read more

I have been taking my dogs to Club k9 since the inception. Why do I love Club k9? Is it because they choose staff who loves your dogs as if they were their own? Is it because someone has eyes on my dogs all the time? Is it because the grounds are beautiful? Is it because everyone knows my dogs personally and I feel like my dogs are staying with friends instead of a boarding day care? Sure! The answer to all of this is yes... but I love Club k9 because my dogs love Club k9 and they are safe and well cared for when life pulls me away from them. And a special shout out to Lainey and Tara! Club k9 has great staff and they deserve to have a successful business... which they do! read more

We have used Club K9 for years for the four dogs we have had over the years. We went to drop off on this holiday weekend (for 7 nights)and they didn't have a reservation we thought we had. They moved things around and took our dogs. Above and beyond when it was my error. We have big dogs, a Bernese and a Bernadoodle so this was a big ask and so appreciated. It would have been so hard to figure this out and I love having a place to drop off that I trust with my fur babies. read more

The best doggy daycare/boarding facility in the Bay Area! The staff here are very passionate about caring for each and every dog and seem to really enjoy their work! read more

We are so happy to have found Club K9 for our two dogs! The team at CK9 could not have been nicer or more helpful during the process. The facility is absolutely sparkling clean and well designed. After our initial conversation, we had absolutely no doubt that our dogs would be safe and well-cared for in this facility. They've also been very sweet in returning my "worried dog dad" emails with reassurance and photos! Our dogs love their time at Club K9! I would highly recommend their service and facility! Thank you! ‍‍ read more

Great place, never a problem. Been going here for several years now. People are friendly, blah blah blah Yelp wants 85 characters.

This place provides top notch service for boarding and doggy daycare. They genuinely care for the dogs and take such good care of them. My one year old puppy stayed here for boarding and they were so communicative and willing to answer all my questions while I was away. They send photos of your fur baby every couple of days so you can see how they're doing. They also call if anything comes up with your pup to keep you in the loop. It's genuinely such a great place. I can't recommend them enough. Reggie had a wonderful time! read more

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Club K9 and their entire staff are beyond amazing! They handle and put up with my crazy dober dorks so well! They were even able to get my oldest one in the pool on a super hot day (she HATES water). I'm in Oakland and will always make the drive here because I trust them with my sweet baby girls. They always come home happy, tired and hungry. And that makes me a very happy dober mama! :) Side note: we take them here for daycare! have not tried their boarding services, however we have tried grooming services and they seemed totally fine with it. They also have PLENTY of friendly pups to play with. Huge yards, super clean. All the handlers are amazing as well. read more

Club K9 - On the way home with my two dober dorks Riley (right) and Zola (left) happy and dead af from all the fun at daycare. - Pet Boarding Near Me - Castro Valley, California

I felt very comfortable leaving my 90lb GSD fur baby at Camp K-9. The facility is so clean and well run and the staff are top notch!

We have been leaving our fur baby with Club K9 for 3 years and we could not be happier. He jumps out of the car when we arrive and is exhausted from all of the fun when we pick him up. The staff is fantastic and they keep us informed - with pictures and updates (if needed) - during long term stays. They have day care and long term boarding. It is so stressful to try and find a safe, reliable place to leave your fur baby and club k9 goes above and beyond. read more

My pups and I highly recommend Club K9. From the moment you arrive, you are greeted with a smiling face and their wonderful valet service. They come to get your dog out of the car for you. They are so friendly and professional. My dogs have been going there for years. They have been there for boarding, as well, but they mainly go for daycare. We don't go every day, but they go often. At this time, I don't even need to take them to daycare because I'm not working anymore. But they love going there. So I still take them. They get so much exercise. I just love it. It's like picking up your toddler from playing all day. They crash out in the car on the way home. I can tell they are treated well because they get so excited as I am driving out to the Club K9. They get right out of the car and are happy to be there. read more

Club K9 - See how happy she is? - Pet Boarding Near Me - Castro Valley, California

Best daycare / kennel around. I've been taking my dogs to "The Club" for over 10 years. My current shepherd gets annoyed with me on the days I don't take her. She lets her displeasure be known by waiting at the front door, ready to go, and then moving to her bed and lying down with an audible sigh. Yes, life can be harsh at times... read more

I can't say enough nice things about Club K9. We started bringing our puppy to Club K9 to get him used to being around other dogs because was so afraid of others. He once ran away from a tiny Pomeranian who was a third of his size. Talk about a scaredy cat! Exposing him to other dogs at Club K9 did wonders for his socialization. He loved seeing his doggy friends and getting to play with them all day. The staff even told us that he was one of the most playful dogs there--sometimes a little too playful, but that's another story. Basically, Club K9 helped him come out of his shell. The reason we felt so comfortable taking him to Club is that the staff is second to none. They all know our dog by name and give us detailed rundowns on his day. They relay everything from his energy level to whom he played with that day. They even put a sweater on him when they thought he was cold. Bottom line is that they really care about each dog and take the time to pay attention to each one. Club K9 is a gem. I can't recommend it highly enough. read more

My dog got giardia staying here for 1 night and was not himself. It is a very traumatic experience for such young puppies. They also put random dogs together and expect them to get along. Altogether I would not recommend this place for young puppies. ​​​​​ read more

I am writing this review based on our recent experience with this boarding facility. They are not taking care of your dogs, most dogs are smart and they know how to take care themselves they are just running a business. They don't love or care about your dogs. This place is not for all kinds of dogs. We had a bad experience with this place. We booked a 4-night stay for my dog. This place is designed to handle as many dogs as possible and run like a factory. They seem to be in a very hurry. That is what K9 Supervisor told us that have over 70 to 80 dogs. They didn't provide any update or report card after his stay. We had to call them. Out of 4 days, they didn't call a single day and provide any update. They didn't inform me that my dog had diarrhea and changed the food. We had to take to him to the emergency vet. Owner Eric called and talked to me but seems like he doesn't have much control over this place. He is very clueless. I am not sure employees are providing correct information to him. or he doesn't have many options since the labor shortage because of the pandemic. read more

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Club K9 is the absolute best. My pup Rosie absolutely loves going Club K9! We receive updates on how she is doing and every photo we are sent, she has the biggest smile on her face. The facilities are clean, taken care of, and welcoming. Everyone knows Rosie by name and makes her feel like a VIP. We have never once questioned Rosie's safety or happiness while attending. Our daycare days are dependent on my husbands work schedule and every morning Rosie will wait by the door, hoping to be taken to daycare. The staff is always so happy, positive and well informed with how Rosie did that day. We can't thank the staff enough for loving on our Rosie and taking care of her! read more

Club K9 - Pet Boarding Near Me - Castro Valley, California

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Great place for any dog they keep you update of how is is your dog and send pictures Great price I left my dog on Friday afternoon and picked him out on Sunday afternoon all for $120 read more

Club K9 - Update - Pet Boarding Near Me - Castro Valley, California

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My dog loves it here. The outdoor play yards are unique and they have a large property. I wish the San Ramon location had a better kennel space for dogs staying overnight, dogs are in a crate without access to potty. My pup doesn't seem to mind, she's about 1 year old and can hold it. All the staff are welcoming and kind. read more

Always a favorite. They've got high end and economical rooms for the pups, and tons of outdoor space. They also have plenty of air conditioned space for those hot days. Good for small or large dogs. They offer boarding, and basic grooming etc, read more

We were referred to Club K9 by a neighbor that uses them for her 2 dogs. We set appointment and had a meet and greet. Our boy Max got to stay for 3 hours so they could see if he would be a good fit to use their facility and he was. He had so much fun and was so tired after 3 hours. Max is currently spending 8 nights at Club K9, while we are out of town. I highly recommend this facility. It's really nice. read more

Club K9 - Max - Pet Boarding Near Me - Castro Valley, California

I highly recommend club K9. As parents of fur babies we always want them to have the best care possible. The staff is wonderful. It's a very clean environment and a safe environment what more could we possibly want for our fur babies!! read more

We've used Club K9 for many years now. We had two Airedale that we used to take there. They have passed on and now we take our little Cavapoo to the one in Fremont read more

Club K9 is absolutely amazing! My 22 month old Chihuahua/ King Charles Spaniel mix, Archibald just loves going to see his friends and playing all day. I have been purchasing the unlimited monthly plan for Archie and am really happy with it. Sometimes he goes all day long (7a-7p) while I'm working and other days I may just drop him off for a few hours on Saturday/ Sunday while I run some errands or whatnot. He really loves spending most of the day outside while being there, it's a wonderful location, nice fresh air up in the hills of Castto Valley. There is ample shade, baby pools, water misters to keep him cool, but still allow him that time to play outside all day. I know on really hot days they have brought him in to prevent him and others from overheating. I really trust the staff and this facility with my baby, they are friendly, knowledgeable and very professional. I highly recommend this establishment for anyone looking for a great doggy daycare! read more

We have a needy nervous goldendoodle. Our dog stayed here for a week while we were on vacation. Due to our dogs personality, we were a bit nervous with leaving him. But they sent us emails with pictures and were very communicative putting our mind at ease. The staff cares for your pet's wellbeing and truly wants your pet to enjoy their stay. Thanks to Club K9 we enjoyed much needed vacation. We will continue visit here for daycare and extended stays. There's no one else that we'd trust our dog with. read more

I was recommended Club K9 by a Dog Walker. For anyone that owns a smart working dog, there comes a lot of challenges when finding the right sitter or finding the right daycare to look after them. Having tried many Doggy Day Cares and experiencing it all (or at least most), CLUB K9 IS BY FAR THE BEST DOGGY DAY CARE IN THE BAY AREA.. HANDS DOWN! I have been taking my dog here since August 2017 and I have never looked back. Here's some information I can share below that could be helpful for you: Registration: It was seamless. Aries (my dog) got to play all day for free and during that time, the staff (and dogs there) spent 4+ hours with Aries to understand her temperament, energy, and personality. I was also given a tour the facility and learned more about pricing plans and how they manage so many dogs all at once. Staff: So friendly, quick and organized. The staff loves Aries and her spunky personality - they are also very quick to respond via e-mail when I have specific requests or questions. Tara, Laney, Dawn, Rene, Nicole, Cris, Rachel (and everyone else) have all been so amazing to work with these past few years. I can't appreciate them enough for all the times they had to take care of Aries when she had an upset stomach or when she needed medication. Their responsiveness and care for my dog puts me at ease while I am away from her and I am so grateful for that. Environment: A DOG'S DREAM. Aries loves to spend time outdoors and with Club K9 being an outdoor resort facility, she howls every time we pull up to drop her off at Daycare. They are also building additional play yards! You'll have the opportunity to see what they look like when you visit. I have so much more positive things to say about Club K9 but the list would go on forever. If you're reading this and have more questions, please don't hesitate to reach out to me. :) I've included a few pics the staff took of Aries while playing at Daycare. read more

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