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    Club K9

    4.6 (389 reviews)
    Open 7:00 am - 7:00 pm

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    Jay G.

    The staff was amazing, so prompt so professional so living, I never had any doubt my dog was having a great time while I was away for a week, if you love your dog, you will love club k9

    Keith S.

    This is a review for Boarding at Club K9 in Castro Valley / San Ramon. We will not send our dog there again based on this experience on a 5 night stay from 6/27 to 7/2. This was not over a holiday weekend. Consistent messaging by email (after night 1) and phone from Club K9 staff was that Mira was having a great stay - we were notified that she wet her crate/dog bed the first night, but we weren't worried as that could've been a switch from dry to wet dog food. When we returned to pick her up - we were told that she had a great stay! But we were then told later that she had a second accident where she fully soiled her dog bed with diarrhea, likely due to the stress of being in the crate, and an employee handed out some extra prebiotics to help over the next few days. She also had a fairly large nose injury from rubbing it on the crate/fences. No one from Club K9 noticed the injury over the 5 day period or let us know - the reaction from the employee when shown the injury was "oh my god, we have no records of this!" with an off-the-cuff recommendation not to send her to this facility in the future. I have no issue with the facility's standard operating procedure of crating the dogs overnight- we were told and shown the facility in advance. I have significant concerns that staff are emphatically optimistic on every dog's "reports" when that optimism is unwarranted. Honesty that Mira wasn't having a good stay would have been appreciated- we would have made a call to have a friend pick her up for the last night or two. We will take the employee's advice and not send her to Club K9 in the future. Staff's evident ignorance of concerning issues, or lack of care to proactively address the situation, all while telling owners that everything is fine is too much for us.

    Pepper
    Kimberly B.

    They love my pup! She lives going there, can't wait to get out and play. We do daily day camp and she has stayed overnight without any issues! I trust them with my fur baby any and every day.

    Such a happy boy coming home from Club K9!
    Fallone D.

    Can't believe how amazing of an experience I had while boarding my dog Buddy!! The upper management (Tara & Laney) were so personable, knowledgeable, & professional! You can also tell the staff genuinely cares by how clean & beautiful the grounds were. My Buddy boy has a sensitive stomach & they notified me immediately when he had softer stool & even offered him a bland diet with a probiotic to help his tummy ease!! For this exact reason is why I'll choose Club K9 for all future boardings! Thank you for taking such good care of my little one

    Young S.

    My Tina was boarded few times at K9 in Castro Valley. She is very friendly but timid. After her stay, Tina was all smiles

    Playtime!
    Stephanie C.

    Club K9 is just what my dog, Sterling needed. Since moving from the central coast, he has not been able to attend play dates or doggy daycare on a regular basis. So it was nice to be able to take him to a location that offers outdoor playtime. Since moving to San Ramon, the majority of dog care locations only have indoor space. We did our trial visit months ago (after a very well put together orientation and site tour) and received a complimentary visit to make sure he was going to be a good fit. Drop-off and Pick-up was very easy with a member of the team meeting us as soon as we arrived. During the visit I received pictures of Sterling playing with other dogs and enjoying one of the outdoor spaces. At pick-up, he was outside playing and greeted me at the fence. I really like how well enclosed and maintained the play spaces are. The turf keeps them clean and is softer in their paws. Sterling was happy and a little resistant to leaving when it was time to go home. We're home now and I have a very happy tired dog. Which makes all of our lives easier. We'll be back in the near future. Thank you Club K9 for taking care of my fur baby!

    Look at my dog's poor nose.
    Jenny Z.

    I left my beloved dog at this kennel expecting professional care -- what I got was a heartbreaking mess. When I picked her up, her nose was raw and visibly wounded, likely from desperately rubbing against the bars or door. This kind of injury doesn't happen overnight -- it's a sign of prolonged stress or neglect, and I wasn't told a word about it when I arrived. While I knew going in, they crate their dogs over night, and I was ok with this because my dog is crate trained at home and loves her crate. They kept telling me she is doing great. We called for an update the day before we picked her up and they also told us she was doing well. It turns out she had diarrhea twice from stress in her crate. Also nobody mentioned her nose. When we picked her up and asked about it. Their response was, "oh my god" indicating that nobody noticed it or cared enough to notify us. We will never send her here again.

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    1 month ago

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    Lori F.

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    1 month ago

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    16 days ago

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    5 months ago

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    1 year ago

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    Lori F.

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    8 months ago

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    Lori F.

    Kimberly, we so appreciate your trust and support. Thank you!

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    1 year ago

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    7 months ago

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    10 months ago

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    Lori F.

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    1 year ago

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    Lori F.

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    3 years ago

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    Lori F.

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    1 year ago

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    Lori F.

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    1 year ago

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    Lori F.

    Thank you Lena for the kind words. We love and miss our Kenzi so much!

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    1 year ago

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    Lori F.

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    7 months ago

    The staff is always so friendly and helpful, they really pay attention to the dogs here it's amazing!!

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    Lori F.

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    1 year ago

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    Lori F.

    We think Adryan is great too! Thank you for the review!

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    Lori F.

    So glad we got it figured out! Thank you for the thoughtful review!

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    1 year ago

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    3 years ago

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    2 years ago

    Great place, never a problem. Been going here for several years now. People are friendly, blah blah blah Yelp wants 85 characters.

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    Lori F.

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    3 years ago

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    Lori F.

    Lindsey, thank you so much for the kind review. We love Reggie!!

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    4 years ago

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    Lori F.

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    2 years ago

    I felt very comfortable leaving my 90lb GSD fur baby at Camp K-9. The facility is so clean and well run and the staff are top notch!

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    Lori F.

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    2 years ago

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    Lori F.

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    3 years ago

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    2 years ago

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    6 years ago

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    Lori F.

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    5 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    Page 1 of 10

    Ask the Community - Club K9

    Do you have doggie cams, and if not do you have any plans to install them in the near future?

    Does your dog has to be fixed to come to this place for playmate time or boarding?

    We will take dogs up to 1yr that are not fixed, after that they do need to be fixed.

    View All 4 Questions

    Review Highlights - Club K9

    Club k-9 has been such a wonderful place for both of my dog's social behavior that they insisted I write a review.

    Mentioned in 30 reviews

    Read more highlights

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    Super grateful to have found Alex to board and care for my high energy labradoodle puppy, Marlo!…read more From the start, it was clear through initial interactions with Alex that he was well prepared and qualified. He answered all my questions and asked great questions in return. I could tell he understands how to care for animals with patience and joy. Marlo can be a handful with all his energy and need for attention, but Alex handled it like a pro - providing plenty of playtime, socialization and affection. It was especially comforting to receive regular updates and photos that gave me peace of mind while we were away. Marlo even made a new bestie, bonding with another doodle Alex was caring for. When we picked up Marlo, he was happy and healthy. We can tell he had a great week thanks to Alex!

    Django, my goofy Akita, boarded with Alex from 7/20-7/27…read more Alex is a great communicator and prompt in his responses! He is definitely trustworthy and asked appropriate questions related to Django's needs prior to boarding. He shared updates and photos which I did not request in advance, but took it upon himself to help ease our minds while we were away on vacation! After the initial expected super excited reunion b/w Django and his humans, I could definitely tell Django was very happy and relaxed. I will continue to utilize the services offered with this business because I know my pet is in good hands. I would definitely recommend Alex because his love and attention to the animals under his care is obvious. Thank you Alex!

    Keelie's Pet Sitting - Here's our dog Winston sitting on Keelie during our wedding ceremony :) Photo credits: Haley Wilde Photography

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    We booked with Keelie because we really wanted our furbaby, Goose, to be part of our wedding day…read more Goose is a big boy--83 lbs--and we love him so much. While we made sure our venue was dog-friendly, we needed someone we could trust to take care of him during the festivities and bring him back to our Airbnb once the reception started. We are so incredibly happy and grateful we found Keelie! From the very start, Keelie was super responsive and friendly. We met a couple of weeks before the wedding so Goose and Keelie could get to know each other and we could go over all the logistics. On the big day, we didn't have to worry about Goose at all--Keelie went above and beyond to make sure he was happy and safe. Goose is big and energetic, but with Keelie, he was on his best behavior! Keelie even took adorable photos of Goose throughout the day, which wasn't part of the agreement but meant so much to us. She dropped him off at our Airbnb, gave him another walk, stayed with him until he finished his dinner, and let us know when she left. We absolutely loved Keelie and cannot thank her enough for taking such amazing care of Goose. If you're looking for a pet sitter who will treat your furbaby like their own, look no further--book with Keelie's Pet Sitting!

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