Visited this gym for the first time today and unfortunately I will not be back. First of all the cleanliness and organization is nonexistent. There are free weights and equipment ALL OVER the floor! Nothing seems like it's placed in its rightful spot. I quickly learned that members here don't rerack weights or put equipment back after they are finished using. The place is already fairly small so the fact that there is equipment scattered all over the floor makes getting a good workout almost impossible. Speaking of equipment, it's very limited. I can only speak for the women's locker room but it wasn't clean. Also you can only sign up for a year contract which gives scam to me so I'd just avoid this place altogether if I was you. You can find someplace better. read more

I started coming here because I need to get to doing better for myself taking care fitness well being this club is on the way home so no excuses. So far so good getting my cardio on. I will probably get a trainer I'll let you know how that goes. But it's a cool gym I recommend it. There's parking and the place is never crowded between 1:00 3:30 that's when I'm there. read more

I swear this gym is a scam. Never in there contract did they mention that after a year, the contract automatically renews. I was going to end my contract but I spoke to the manager and he said that I "didn't need to, that it ends soon anyway so there is no reason to spend money to end it" I mistakenly didn't end it and low and behold they charged my mothers card another maintenance fee and 3 more months. I was told back in December that I would get a call back from Max, the manager, but it's April and I haven't had a single call. Two close friends have worked for this gym and they were both not treated with respect and were not being paid for the hours they worked.... I don't know what your doing Max but you need to get your gym straight. read more

don't sign a contract it's a scam. They offer aerobic classes and when you sign up they'll give you excuses that they aren't assigning anyone yet the'll sell you it through the membership process and the website https://www.clubmetrousa.com/newark/ It's damn near impossible to cancel too. It's so bad that the management tells potential customers not to sign the contract that's how hard it is to cancel. read more

My friend joined this gym in the beginning of the year (for new year resolution) after my boyfriend recommended it. Pros: They are clean, decent hours, and prices, very friendly staff, juice bar, little sauna, no need for IPOD the music is good. Cons: crowded late at night, people just sit on the machines for a very long time with out using it. No privacy in the locker room. Machines constantly do not work properly. The TVS on the machines do not work most of the time. Many men and woman just visit to stare at other people. Lastly they offer us a t-shirt when we singed up we are still waiting on it. read more

Great place to workout. The community is the real treasure. When you see others around you putting in dedicated work, it can inspire you to be the best you can be. This place has everything you need at the most basic level. You can always ask for new resources and they will follow through on the request. read more

Want a work out in a quiet gym with great equipment options, clean bathrooms and friendly staff? This place is it. I've had some issues in the past but like any relationship, you have ups and downs right? I have been a member here for 6 years and this gym has been a staple in my weekly (and now daily) activity. They used to be 24 hours but I don't think they were seeing much late traffic however, with the new hours M-F 5a-12 (I think)you can still get a decent workout with available equipment. Most of the staff are pretty friendly. Erik and Gabriel are my favorite. Patrons are also really helpful and motivational. Every body type can be found here. You won't be intimidated by meatheads but you also won't feel like your at a senior rehabilitation center either. I have taken a few classes over the years however, classes aren't really my thing so I have no rating. I really liked the pilates class I took one time but that's no longer offered. read more

Club Metro USA - Drinks and counter - Gyms Near Me - Newark, New Jersey

$150 to cancel and you must track down the manager when they are avail. Yep you guest it, they aren't available. Smh. So I'm stuck here. Newark, NJ location. read more

I am going to be straight to the point. This is a good gym location wise (has plenty of parking space) and hours and the price can't beat it. However the WORST customer service EVER. The staffs almost looks like they don't want to be there, they are more busy chatting among each other and some staff are unprofessional to the point, they dont even greet at the front and too busy looking at the phone. They clearly are not properly trained like when you call them about anything they dont seems to know anything about the business. Like why are they there? Not being rude but being straight to the point. read more

Max was very thorough and helpful explaining to policies of the gym and making me feel comfortable signing up! Thanks for the help today.

So, although I've been going to this gym for a year, I have never ordered a shake, mostly because It always seems daunting ordering something you have no clue of. However, today I decided to order one and I asked the gentleman (name is Peter or pedro) which shake is best for me, and I was blown away by how many of the smoothies fit best for me after a work out. Thankfully, the gentleman was able to make a shake that was best for my post work out. Thanks again, and sorry for all of the questions I asked. read more

I joined this club last fall, and I've had a consistently good experience. All of the equipment is brand-new (shiny!), the cardio equipment has individually-controlled entertainment, and they have nearly completed a new expansion. The staff is young and very friendly. Can't beat the price, either. It is about half of what you would pay at NYSC @ Gateway One. Parking is free and plentiful. I have noticed that it has begun to get crowded lately, as more people discover it. Regardless, I can always get a cardio machine without any wait. It looks like they will be opening up an Elizabeth location soon, so hopefully that will help keep crowding down. A fair amount of guys come in to lift huge amounts of weight on the machines - most of them will rotate out if you're waiting, but some of them will hog a weight machine for half an hour. That's not the gym's problem, that's just general douchebaggery, which runs pretty rampant in the greater NYC area. However, it would be nice if there were more disinfectant bottles and towels around to encourage the sweaty guys to wipe up after themselves. Overall, I would still say that this is the best gym in Newark. But don't tell TOO many people, we don't want it to get overcrowded! read more

The staff is very friendly, the classes are amazing! weights area has lots of space I absolutely love to work out at this gym and recommend to my friends is very convenient bc is right on Route 21 every time I passed by here to go to work in the morning , now I'm stopping to workout read more

Club Metro USA - Gyms Near Me - Newark, New Jersey

Just an ok gym. Music too loud. Classes are not consistent. Reps have poor customer service. They're there just to collect a paycheck. You can go elsewhere without a contract for the same $19/month or less AND get better customer service. After your 1yr contract is up they still charge you and give you a lame excuse as to why your cancellation can not be accepted verbally or electronically. They expect you to waste time putting a stamp on a letter to cancel your contract. It's 2015 who doesn't accept emails or verbal cancellations. Highway robbery at its best. They even charge for a glass of tap water. Wouldn't recommend this gym to my enemy. Contract or not they have poor customer service and a** backwards business practices. Wish I was not blind sided by their deceptive monthly charges. The sales person neglected to explain the charges would automatically renew after a year. read more

I had cancelled my subscription, last year. They wouldn't let me do it over the phone, and insisted I go there to sign paper work. I went in, was given a printed cancelation receipt (no email confirmation), and left under the assumption that everything was taken care of. In January, I noticed I was still being charged a monthly fee on my credit card. I thought it was an honest mistake, so I called and let them know. I was told they couldn't find my cancelation paperwork, I needed to talk to a manager. Yet after calling several times, a manager was never available and didn't ever return phone calls. I tried looking for the cancellation letter, I had probably thrown it out and since they don't send anything electronically I didn't have any proof. They probably bank on this happening. Their billing company started calling me and I politely explained the situation, they actually called Club Metro to see what the problem was. One of Club Metro's managers told them that they would find the paperwork (for some reason within 6 months) and cancel my membership. I actually got an email saying this as proof, but alas after 6 months they tried charging me again and I am getting phone calls and emails from their billing department. I have researched various other Club Metros and this seems to be a common occurrence. Not sure how they are allowed to carry on this fraud. Wanted to warn everyone about my experience, and if you read the comments below there are others with similar experiences at this particular Newark location. read more

Dirty gym. Nothing ever put away. Everyone including staff wearing masks not fully covering face. But the staff members only point out a few people to put mask on properly. Literally the whole gym has them on wrong. Worst gym I ever worked out in. Not recommendEd. The gym is so filthy they should worry about being more sanitary than wearing masks properly. Makes no sense. Don't join read more

The gym I was using closed down, so I had to find another gym. I first went to Colosseum which was actually farther than I thought it would be and also tried Club Metro in Newark. Overall the gym is fine if you like using weight machines, dumbbells, or cardio machines. However, their squat rack is a little bit lacking and the barbell weights are not the standard size. I usually just deadlift and squat, so without a proper power rack, barbell, and standard weights, it definitely makes the gym experience a little less enjoyable. With that being said, I think Club Metro is good for typical gym-goers, but if you are in need of a power rack, this is not the place for you. A couple pluses: Gym is pretty clean, you can try before you buy (look online for that guest pass), they have dumbbells that go past 100, and they have lots of space. read more

After being a member for 8 yrs + and having a doctors note that I was unable to go to the Gym they wouldn't honor to credit me.. no consideration what so ever so I canceled.. You just lost an unhappy client for being rude and unprofessional.. read more

Big space, staff was nice and accommodating, tons of machines, tons of cardio equipment, large yoga room, and a big room for free weights. Overall a nice facility with most everything you could want. read more

This is a great gym that's always keeping up to date. They just installed nice n. new floors, be careful, it is a little slippery. I signed up for a 3 month membership since I was only out there for a short period of time and they were nice enough to give me an extra few more days for my membership. They have pretty much every free weight, machine, thread mill there. Its a small gym but for the number of people that go it is perfect. One of the best features is that it has its own parking lot! And its gated so its pretty safe considering its in Newark and right by Irvington. They have nice weights that are fairly new, they keep it clean, the locker rooms are really clean. It was too bad that my last day there they just installed a small sauna/steam room in the locker rooms that I wish i could of used out. That was pretty cool. I like that I can go after work and its not super crowded, its a perfect crowd where you can do whatever workout you have planned for that day. Sometimes when you go to the 24 hour fitnesses you want to do back and biceps but its just way to crowded so you have to do a different workout that you mentally prepare for. Over here thats not the issue and you have a lot of regulars that come in on a daily basis that are very friendly. They also sell smoothies at the front which is nice to get after a hard workout. So thats always a bonus. But they are nice people here and are very helpful if you ever need anything. read more

I recently moved to the area and promised my bf I'd join him in the gym. My bf has been coming to this gym almost everyday for 6 weeks so far. I haven't been in a gym in at least 8 yrs, so I was excited. I downed my preworkout on the 5 minute walk there, and when I enter, I hand the attendant a valid government ID, the one from the DEPARTMENT OF VETERANS AFFAIRS. The attendant proceeds to tell me that he cannot accept my ID because it wasn't a state ID, and that I had to walk back to get it (or just not workout that day). Apparently there isn't a manager available after 6 on Fridays. So I walked back, wasted that preworkout making the trip, and came back with my license, which I promptly forgot upon leaving and had to walk back again to retrieve it (apparently they couldn't release it to my bf, who I walked in with.) I find this ridiculous. It was my first time in that gym, I went with a member and was willing to sign the waiver. Proper CUSTOMER SERVICE indicates he probably should have taken my military ID and let me go in, stressing that I should bring my license on the next visit. The proper response was not "I think it's a dumb policy too". The attendant's complete lack of autonomy may have cost this facility a membership, because that is not a good way to make a first impression or build clientele. I respect rules, but it's not life or death here, so there sh/could have been an exception based on circumstance and he totally dropped the ball. read more

Love the convience and they have every machine I need to kill it in the gym on any day of the week. Friendly staff and the Afro beats class is so fun and challenging! read more

This gym suits my needs. I just needed a place that has a treadmill and free weights. There are TVs on the treadmills but they only get two channels: ESPN and Jersey's local news channel. On the plus side they have free wifi and if you have an iPad and Netflix you can watch anything while working out. read more

Awesome staff and great atmosphere. Been there for 3 years, the place is well maintained. Yea there are some serious body builders, but they are totally cool and down to earth. read more

I joined the Club Metro in Union about 7 months ago now and was curious about the Newark location especially because of all the good reviews it's gotten. I have the exact same impression of this location as with the Elizabeth location. The parking lot non-existent, the staff really nice, the availability and quality of the equipment was also non-existent and poor respectively. The lack of lighting in the weight room was really weird. It was dark and flickering on and off. It made it a little dungeonesque doing front raises. I actually laughed during my sets because of this. A large group of "boys" stayed crowding around the empty dumbbell racks not working out. Which is a little rude. Why does no one understand the concept of re-racking?! The very top floor of the gym had a much warmer temperature compared to the first floor. Overall it just seemed like a funhouse experience. Without the fun. I would like this gym more if it was better equipped and had way more parking. Like way more. read more

Never too crowded. Great and friendly staff. There's a resort-like feel and a sense of good vibrations. read more

Club Metro USA - Gyms Near Me - Newark, New Jersey

Great spot to workout. Great shakes. Awesome employees. Has parking too. Would recommend to a friend.

I started this gym about a year ago and I have loved every part of it!! The trainers are so helpful even if your not training with you the people are also helpful I seen in not knowing how to squat properly and now I'm the squat queen! I love the classes Beverly does the best Zumba class... Good parking and good service time so you can get a early workout or a late workout in... Tell Grace you love her every time you see her she makes her shakes with so much love! read more

Club Metro USA - Gyms Near Me - Newark, New Jersey

Just joined a month or so ago. Place is great The way their floor is laid out you can get in and get out in no time. Everything is close to one another, some gyms you waste to much time walking from machine to machine. Not here. Whether you circuit train or a seasoned body builder the place has it all. Rates are super low $20 you can't beat it. Super clean nothing broken like some other $20 gyms half the equipped is broke this is a real nice place to work out read more

Not a bad gym at all and the prices are very reasonable in my opinion. They had a special going on for free membership for the month. Problem is I don't live in NJ. The manager at the time worked with me when I explained I work at the airport. Very understanding and helpful. There are tons of cardio machines and enough free weights to make it work. Looks like a good selection of classes and they are adding MMA. There is a daily pass option that is convenient and they make pretty good recovery smoothies. As yelp says above... "I'm a fan". read more

The gym has all the equipment you could ask for and parking which is a plus. I just wasn't too happy with some of the staff being rude all the time. Other than that, great gym, great music and parking definitely a plus - I also frequent the Elizabeth metro. Same thing - both excellent facilities read more

Was a ok gym mainly went for the boxing heavy bag and speed bag that used to be located on the room upstairs.. now it's turned into something else so had no reason to stay any more. Never liked the weights or the equipment so I went to another gym to fulfill that part. I preferred the location in Union more than this one being that everything was on one floor. Won't be back but I recommend this gym for those that are just starting up. read more

Clean friendly environment... Wish the treadmills had the sign in feature. The staff is great! The classes with Philepe are awesome! read more

Club Metro USA - Gyms Near Me - Newark, New Jersey

This gym is full of thieves so be careful with ur valuables(as low as gym gloves) . I'm aware the gym isn't responsible for valuables but also if the management tells you they can't find ur item or know who stole them because either the camera in that public area isn't working or there is no camera there then that is pathetic. Our safety as clients and as well as our valuables should be a top priority to the management. Every public area in the gym should have working cameras with no excuses . read more

No issues since joining in 2012. Able to cancel easily when my contract ended for personal reasons and signed back up with a good promotion. One thing I hate is that annual fee, but the overall price of a membership is worth it. Very clean facility, good hours, great shakes, never run out of options to use machines even when it is crowded, and ample parking. read more

I am proud to say I have a gym that I really love and feel comfortable in for the first time since college. Good good vibes, proud its in my hometown of Newark. They have amazing shake specials daily, phenomenal trainers (Sahir is a living source of light and vibrancy and his body is GOALS), and a great variety of equipment. Best deal for full-time gym membership with classes included is HERE!!! Unlimited classes and equipment use, including weights for $30 a month!!! read more

This is the absolute best gym in the Ironbound area of Newark. Never crowded no matter what time you come, the gym itself is clean and it's members are both polite and respectful. read more

Great location, nice staff, lots of parking, and a ton of weights and machines. Worth joining

Recently my husband had an accident on the equipment at this gym, one of the clamps snapped in half and cut his chin deeply, it required a trip to the emergency room and 6 stitches. The following day, the owner Rob reached out to him personally to make sure he was ok and to offer his help if we needed it. After meeting with the owners in person, I learned that they were not technically liable for this incident because of the waiver we signed upon joining. However, they graciously agreed to (help) pay for the emergency room visit because we have been customers for a long time and they wanted to ensure our continued relationship and happiness with the gym. The child care provided is convenient, the owner personally stated that they are making changes to their system to ensure that the children in their care will be happy and safe, they also have cameras in the nursery for your protection. I have been a member of this gym for almost 4 years and my most favorite aspect of the gym has always been the Zumba classes with Beverly and most recently Susan. Now, of course there are some improvements that need to be made but I think the owners are trying their best to do so to ensure longevity of their facility and the happiness of their customers. The front desk staff is friendly and attentive, and the managers genuinely seem to take customer's suggestions and complaints into account. Had it not been for this recent accident, I wouldn't have been enlightened as to how much this gym actually cares about their clients. We will continue to workout at this gym as long as we stay in this area. read more

When it comes to engage you in a contract they all are nice and friendly, but when the same is over and you don't want to keep paying, you only get excuses, busy managers and bull crap! Even if your contract is over they still make you keep paying unnecessary! What a way to steal money from customers! Worst place, I won't recommend to anybody! read more