While there are some fantastic instructors here (Tina, Christine) I would highly advise finding somewhere else to do reformer Pilates. The membership policies are antiquated and very inflexible. I often would be in class and could hear the staff on calls or speaking in the front reception or in the back room. Waitlists for the best instructors do not clear despite what you are told before you join. As others have said, I too was inexplicably bumped from my last class credit and then told because I had cancelled membership (i'm currently not working so needed to take a break) that they will not reinstate the credit. Do not join. read more

Some of the instructors are great but they clearly don't have enough classes for the amount of members that they have taken. Preference is given to unlimited members who sign up for all classes and drop out whenever leaving the monthly members on the wait list or unused classes at the end of month. The management is horrible and has zero respect for members. I would recommend joining another pilate place. There are plenty in this area that treat their members with much more respect and flexibility. The only reason I gave one star is that some the instructors are great! read more

DO NOT SIGN UP FOR IT! As soon as you are ready to cancel you will be treated differently! I had to cancel my membership due to a surgery and yet I was swindled of my last class! Although Chantel (the manager) claimed that she was trying to help, she had me on "mute" during our phone call while I was trying to express my disbelief as to why I couldn't use my last class! I paid for it and it was my last day and I had an email confirmation of that class! Never again! I will miss Nina's classes but I won't miss Chantels attitude! read more

Fun environment and amazing instructors! Super clean and has a lot of hours that can be booked for classes. read more

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Unfair business practices! Have been a loyal club Pilates member for years. When COVID hit I paused my membership and was assured that I would not be charged until I was ready to come back and restart my membership. Last month I noticed a club Pilates charge on my credit card statement. I have called twice a week for the last three weeks and have continuously been told that a manager or owner needs to authorize a refund and they will call me. They have not called. I think they might not exist. In summary- decent Pilates, deceptive business. read more

This has been an enjoyable experience and I actually can't wait to book my next class. Every instructor is very different in each class I took all cheerful, professional, easy to follow and makes everyone feel very comfortable while working out and learning the moves . Thank you for a clean and cheerful experience while getting myself back into shape. read more

Read reviews before joining Club Pilates. They are very nice when you come for a complimentary class. They have you sign a contract where you are obligated to join for a minimum of 3 months. After 7 months I cancelled my membership and they claim I have to pay for the next month because 30 days notice is required for cancellation. Then Vianca from Northvale CP insisted she told me 4 times the cancellation policy which is a complete lie. I paid for the months I attended classes. They want to squeeze another couple hundred dollars from you when you want to leave. Don't join! Definitely better Pilates studios that are more customer friendly and transparent with their policies! read more

BEWARE!!! Wish I could give negative review. Bad communication at desk. Owner NOWHERE to be found when there is a problem, no follow-up, no call back. I rarely ever write a review but people must know. I joined in June of 2018, problems from day one. After about a week, I tried signing up for classes and not only was my account frozen but had a charge for not paying. Called and found out they were attempting to charge a card even though I had given (twice) a checking account to use. Never did I authorize the credit card to be used for monthly dues, only had used it to buy a pair of socks...interesting how they had kept the credit card number. Next is the major issue. Emailed a freeze form because they would not let me fill it out in person for some odd reason. A couple of months past and I start getting calls from collections claiming I owe $1000??? I call club pilates and explained. Was initially told "if you don't find proof of freeze form, you owe the money". Given the past issues and me falling through the cracks, you would think they would be more aware of me and make sure to also look on their end for the form. You would think rather than attempting to charge me month after month and then putting me into collections, they would call me and ask where have I been and that I "owe money". Nope, no call, even though after the prior issues we all knew each other by name. After finding proof of sending in my freeze form AND confirmation back, they apologized. Well, too little too late. It took me calling and complaining (still no owner around) and after THREE MONTHS, my name was finally taken off collections and I was told I don't owe the money BUT still owe money in order to cancel!! I told them how could it even be a question that I want to cancel? My credit being risked? Finally after the run around, I was cleared off...still no call or apology from "the owner" who seems to be there when things are good and nowhere to be found otherwise. Had told my situation in Facebook post asking for help/advice...same day and three other people responded that same thing happened to them there. I cringe every time I see any Pilates place in fear...which is sad considering how much I love it. read more

This place steals people's money stay far away from them and their shady business practices. They lie and say there is a month to month plan for students and then when the students says that this is their last month they say oh you have to pay for next month as well because our cancellation policy is you have to pay last month. Meaning that there is no month to month plan because if you do 1 month you still have to pay for the next month according to this made up policy which is not on the contract. They are desperate for a dollar and steal young students hard earned money in the mists of inflation at that! And the girls at the front desk all give different information and don't know the policies so take what they say with a grain of salt. read more

I joined here in October. This is the best decision I have made for myself. I haven't been able to exercise for the last year and a half due to health reasons. At club Pilate Montvale, the instructors are knowledgeable and look out for your well being. They show you how to modify the exercises to prevent injuries. This is the most challenging and most supportive exercises I have felt in a long time. Vanessa, Chella, Jenn and David all have their own styles but you never leave feeling as though you didn't work out or over strained. It's just the right amount of support and challenge. I love the studio. It's clean and the equipment is well maintained. It's my new addiction! read more

Be very careful signing the contract. Ask for a hard copy and read it carefully before agreeing to join the club. They will make it virtually impossible to cancel it, finding a million excuses not to cancel it and disregarding even certified mail with notice of cancellation. Not reliable. Classes can be wonderful, but I would not trust signing up with this place. read more

While the studio and teachers are very good the their business model is awful. I got Covid in the middle of January and could not use my membership. I then had a rebound case and could not attend classes. I sent a letter to the studio from the Doctor who saw me in the emergency room. I told the director that I would like to end my membership for now. I was told to cancel all the classes that I had booked even though I payed for the month. They told me that I would not have to pay the next month with the Doctors note. Well today they called me up and said that I had to pay for this month as well as next month. Because they were forcing me to pay for these months and I already canceled my classes I had to go on the wait list for classes or lose over $600. I still have to pay for classes writhed I can take them or not. Considering the Covid is still an emergency especially for older people who usually take Pilates this is such a terrible practice. When studios were closed for Covid they received money however they do not treat the students fairly. When my credit card looked into the matter the phone number was in Egypt. Be careful before you sign a contract with this company. The teachers are wonderful and caring the owners are awful. read more

Love this studio! Great classes, instructors and staff.. and such a great workout! A variety of classes for all levels and lots of choices for packages. read more

Best decision I ever made to join Club Pilates Montvale!! Instructors are amazing and super knowledgeable!! I am the strongest I have ever been!! Do Pilates, Do Life!! read more

Have taken 3 classes here and I've been loving every bit of it! The instructors are great and the classes are amazing...highly recommend!

Love this Studio! Everyone is so nice and helpful and I am loving learning Pilates as well as trying out some of their signature classes. Each class is a new experience. read more

Awesome place! Instructors are fantastic. No two workouts are the same. Highly recommend giving it a try.