The dynamic duo that work there are amazing! I'm a hospice nurse so reliable transportation is a…read moremust. While my vehicle was being serviced they got me in a great car at an awesome rate. They are truly the best in the biz! Trust me they will take good care of you! They actually try to avoid having their customers pay addifees! It's easy to see that they're customer service game is on point and can't be beat. They really took excellent care of me, I HIGHLY recommend this location, I'd give them a million stars if I could!

I would not recommend this rental car company to anyone that will be needing a car for an extended…read moreamount of time when you do an extension they place a hold on the card for the amount and then at the end of the rental they will charge you for the full amount which is like paying double for the rental any hold will not be released immediately so basically you will be charged for the rental twice in your account. You will not have any available funds to be able to pay your bills. My $800 rental turned into a $1600 rental. I close this account on January 2 I still have holds pending from December 24 and budget has told me it's not their problem. Call my bank. It's January 9, and I'm still trying to get my money back after they have been paid in full.

We had a great experience with Jada! She was kind, professional, and made our first rent a car…read moreprocess with Budget so easy! Loved it! 5 stars! Thanks again Jada!

Nice cars however BEWARE, This place rents to 25 and under and also SCAMS their clients. I recently…read morerented a car and I returned and somehow there is all types of rules i breached and they are extremely harsh on the breaches. No leniency on it being a fast car , you can't go above 85 mph. The customer service is TERRIBLE not to mention one of the guys (with the dreads) (jmoney)who runs this business is rude and disrespectful. This is a fraud of a business and I will NEVER be back here. Be careful if renting from here I highly suggest going elsewhere. Unprofessional and rents to underage . Also they try to get every little traffic violation you commit and try to charge you for it !! BEWARE

From the owner: Luxury Exotic Car Rental: Maybach, Lamborghini, BMW, Mercedes, Corvette, Escalade, Cybertruckread more

Highlights: 1…read more convenient location in North Shore 2. staffed by a friendly gal on my recent visit 3. cozy but clean office at located at the very end of this strip of stores I wanted to swap out an SUV I had rented from HOU airport and get into a full size. On this day (a Thursday), they only had one full size available but, thankfully, it was a Ford Fusion and I'm a fan of those when I'm renting. The car was in pretty good shape and well cleaned. It looked good and smelled clean - I can't express how important that is to me and how infrequently I can say that when I'm renting all across the country. It even came equipped with a detachable toll tag which I really appreciated having the option to use. I didn't need to use it during this rental but I was glad to have that in case I did. Being that this is a very small local office, don't expect a lot full of cars like when you're renting from the airports. I can see how that can be an issue during busier times but I guess I lucked out this time so it's all good. PS: this is a combo Avis/Budget location so they will ask you which brand your reserved with (assuming you did).

Oh my God Never use this place!!…read moreI reserved a vehicle and they don't have my information in their system This is not the first time I've had issues with this location but it is the last time I'll give them my business. On top of that the manager only works on Thur and Fri it's hard to support black business sometimes!! It's my wedding weekend!! No extra help to assist with booking a reservation at the airport for the inconvenience. Now I'm on a fast track and time schedule to get another vehicle ASAP.

I've put off writing this review for a long time because, selfishly, I didn't want everyone…read morediscovering my favorite Enterprise location. But credit is overdue. Bruce and his staff have consistently provided some of the best customer service I've experienced anywhere. They're knowledgeable, professional, friendly, and genuinely care about making sure customers are taken care of. Every rental experience has been smooth, and any questions or concerns have always been handled with patience and expertise. In a world where great customer service seems harder and harder to find, Bruce and his team continue to set the standard. That's exactly why this has become my go-to Enterprise location whenever I need a vehicle. Thank you, Bruce and the entire staff, for always making the process easy and stress-free. You've earned a loyal customer.

Enterprise corporate fixed the issue! Thank you. It took many calls but they made it right.read more

I picked my car in Brownsville and drove it to houston, I was supposed to drop it off at the…read moreairport but this location was closer, I called and they helped me at this location, it was a super easy and fast process, the location is in a shopping center easy to find. Customer service was great .

Rude service from desk employee. Was there at a slow time on a Sunday so it's not as if she was…read moreoverwhelmed and I was very polite in asking a few questions about my rental. Gate attendant also was dismissive when asking directions from him. Car I rented smelled terribly of deodorizer/cigarette smoke. Overall a very negative experience.