They were very busy at 7AM! I waited 30 minutes, no fault of the employees. A great majority of the…read moreclients are technology illiterate. They kept bothering the techs to help them sign in; therefore, delaying everyone else's process. Once I got called, everything went quickly and smoothly. Very caring staff, my blood was drawn with no issues and I didn't feel a thing.

Hard to rate Quest because each clinic site is different in services and staff. Plus side is that…read morethey do walk-ins with short wait times. Lab results are quick. Down side is the tangled phone system which has no real people to talk to. I have 3 Quests near me. Jones Rd and FM 1960 near Fallbrook sites are minimalist. 1960, door was open but window blinds were down even tho it was an hour before posted closing. Pushed the little service bell several times, no answer. Waited 20 minutes then left. My favorite was 290 at 1960, but generic lab tests have been eliminated. Too bad since the waiting room is comfy with tv and free Keurig coffee, water, and has pop & snack machines. Down side was their blood draw person was excellent but left. New person jabbed me mid arm and left a huge 3-week bruise. 4 stars mostly for the fast walk-in service, fast results, many locations.

Arrived at this location for lab work for my primary care doctor…read more Upon entering, the lobby area was clean and bright. Went up to the only working check-in kiosk and checked in. Five minutes later a lab tech came and got me. The tech drew my blood without any issues and I was on my way in under fifteen minutes. All in all an excellent experience and I would come back for all my future lab work.

Took my Son here, I wish I could remember the fronts desk person who helped draw my sons blood…read more Kelsey was one of the techs. Both of them were incredible, kind, and handled my 6 year old so well. Thank you both!

This was such a positive experience! Very quick, very efficient And I did not feel rushed!…read moreNisa, was the phlebotomist drawing my blood she has two years experience, but immediately found a vein on the first try she didn't have to poke around and dig the needle like they do at doctor's offices. I am so glad I came here. My results will be back in 2 to 3 days tops, just in time for my doctor appointment to review everything. Nisa was very friendly and accommodating, I felt safe at all times. I would definitely recommend Quest for any laboratory test you may need results on. They're right across the street from Willowbrook Mall in the Ross shopping center in a new state of the art laboratory.

Quick and Efficient I had a hard time finding an available…read moreappointment so I had to wait a few days to get bloodwork performed. I arrived on time for my appointment, checked in at the kiosk, and was seen immediately called back. I spent less than 10 minutes at the facility on total. The phlebotomist was quick and we chatted throughout the process which helped keep me distracted. I deducted a star because they use the stickiest medical tape which is painful to remove instead of the wrap.

I went in on Monday, May 26, 2025 to have a test done. I was told it should take up to 5 business…read moredays to receive the results back. It is now 7 business days and still nothing. When I called I was told they cannot find them and to give it another 2-3 business days for the results. I will not recommend this place to anyone. I will be disputing the charges with my bank for a service not received. For $169 it should not take almost 2 weeks to get results back. This place is truly a joke and a way to steal money from people. Must be nice!

front desk worker has horrible interaction skills, huge lack of communication. No eye contact …read more Horrible energy. worst part is, she provided me with false results

If I could give a zero I would, this front desk lady has horrible customer service skills. I would…read moredefinitely not go here. She knew that I have been here waiting for a long time. She still kept calling up other people that just walked in. Honestly I can tell in the tone of her voice that she was frustrated. Please don't ever go to this place. It takes a lot to get me to write a review like this. Wish I took a picture of her

I have been going to this LabCorp location for a long time. The employees do their jobs…read moreefficiently. Some are more matter-of-fact and some are more friendly, but I have never had an employee be rude to me. And they work efficiently - at least, it seems that way to me. I see reviews from people complaining about others being called before they are. Perhaps those people made an appointment while the ones waiting longer are walk-ins?

I'm leaving this review because Eperanza Garcia the CEO of Heavenly Hands…read more came to my home to do my lab work and I was very impressed with the professionalism and the courteous manner that she showed me. I have been to labs where they have a difficult time finding my veins. Esperanza was able to find it on the first try without any problems. Highly recommend her for whatever lab work you might need.