The workers at Outback Zack are great. The worker who primarily came to my house was Seth. He is…read moreextremely friendly, a hard worker, and very helpful with all of the questions that I had. I had a rat infestation in my house for about a month. I tried catching them myself but only got a couple and decided to hire the professionals. Seth took care to make sure all entrances to my house were sealed and answered various questions I had regarding the rats. As of today all of the rats are gone and I am very happy. My only complaint is the front desk not booking me properly. I had to call multiple times to confirm and book appointments. A couple appointments I told them to book me for a couple hours because I still heard rat activity midway through the process, but the front desk waved me off and booked me for a 30 minute "trap check" appointment. However, when Seth came for those appointments he took his time and spent multiple hours at my house on several occasions sealing more entrances and setting more traps. Very happy with the workers but I think the process could have been sped up if the front desk had booked the workers properly and in a more timely fashion.

Friendly service. Went out of their way to help. I will call again if I need something else!read more

Aubrey termite Services offered to set a contract for on-going pest control services. It was too…read moreexpensive and I turned it down. This company just wants to make money, not really care for the customers. This company also did some construction on my deck, which I found was not appropriate. Another contractor showed me how it should have been done and the errors in the craftsmanship. This work was done within the last year. I would not recommend this company for wood construction or pest control. They are more focused on generating profits than truly caring for customer needs.Mike and Mary Davidson

I just noticed that I hadn't reviewed this business since I used them around 2019 and I wanted to…read morebe sure to do so. Another contractor had done extensive work on my house and the crew repeatedly left the door to my underground crawl space open, causing a terrible rat infestation. Aubrey's Pest Control came in and cleaned the whole underground and blocked all entries used by rats. They did an excellent job, and now I'm looking them up for ants and spiders.

Blacktie Pest Control provided truly exceptional customer service! The technician Rasheed was…read moreincredibly friendly and showed up right on time. What impressed me most was how thorough and knowledgeable he is--they inspected every corner and clearly explained the treatment plan. If you need reliable, expert pest control, look no further.

Rasheed is the consummate professional - reliable, considerate, kind and always willing to provide…read moreguidance and help with any exterminating issues. He services the IE, OC and LA counties. I highly recommend him as he is beyond trustworthy

For years we have relied on Robert May Pest Management to ensure that our mountain home remains…read morefree of bugs, rodents and other critters. From mice infestations in the house and garage to critters eating the wires inside our jacuzzi, Robert is always quick to arrive and eliminate the problem. We have peace of mind as this is our second home and we trust Robert to service the house when we are not there, too. We highly recommend his services!

Connor was fantastic! He sprayed our rental home for carpenter ants, and went above and beyond from…read morechecking the property and explaining his process / pointing out where the ants were coming from to being mindful of our toddler and not spraying when our toddler was outside. Randomly, our grand piano was delivered while he was wrapping up, and he literally helped our mover haul the 500+ pound piano up the front steps. Thank you Connor!

This Veteran-owned business is the best on the mountain!…read more Jodi is a superstar at what she does. With over three decades of experience, it's no wonder she is so proficient at what she does. We've had Jodi service our business and several of our houses over the years and after doing so, our spiders, ants, and/or roaches just disappear. Although she doesn't treat for bees, we called her last summer when a swarm invaded a tree in our backyard. She assured us they would be gone within 24-36 hours and then explained, in detail, exactly what the bees were doing and why. And sure enough, just as Jodi predicted, the swarm left just as quickly as they arrived. Jodi is kind, honest and has some insane integrity. She's not going to lie to you or promise something she can't do. (Although it seems as if there's nothing she can't do!) She goes above and beyond to provide an excellent service and she values her customers and their high opinion of the service she provides. Oh, and she is super funny too!

this BUGgirkl has 32 reviews ALL 5-star .. not much more you can say that isn't already said here…read more.. it is HARD to find good business owners on the mountain .. but she is not of the rare Great Ones ! .. she has a waiting list - so get on it asap .. GOOD Communication .. GOOD Service (lots of ants all gone) - Affordable ... good follow-up ... thanks CaptainDave -retired 20yr mtn resident ;)

When a family of wasps decided to make a nest on our front porch, I started looking into pest…read morecontrol companies. We usually do our own maintenance but wasps are something I have no interest in dealing with alone. I have 2 small kids and was worried about them being attacked while walking from our front door to the car. I looked through the local Facebook pages at recommendations and contacted the top two names I kept seeing recommended over and over. Neither of those companies saw my issue as a priority and were in no hurry to come out. They wanted me to wait about 2 weeks. I went on Yelp and saw this company, Family First Pest Solutions. The name immediately drew me in because I'd much rather support a family business as opposed to a huge chain. They didn't have many reviews, but the reviews they did have were amazing. I requested a quote on Yelp and got an answer within 20 mins with a list of different pricing options. Wow. Most companies like to beat around the bush or give you a huge estimate range. These people were to the point. I called and Linda immediately answered the phone. She was so sweet and said she would try to get us in today. (This was about 2pm and most businesses close at 5pm. I was very hopeful and appreciated them trying to get us taken care of.) Sure enough, her husband, the technician, texted me an estimated window of arrival. He gave me an ETA about 20 mins before showing up and arrived exactly when he said he would. He identified the problem immediately and explained how he was going to get rid of the wasps. He did his job quickly and let me know that the work was guaranteed for 60 days. Just like he said, within 2 days the wasps are completely gone. The professionalism, kindness, communication, and willingness to help us has made an impact. We will for sure be calling them in the future if we need anything. Their prices are fair as well, including the monthly maintenance packages. They blow the big chain company that starts with a "D" out of the water for sure. If you have any kind of pest issues, definitely give them a call. I promise you they will treat you better than the big guys will. We will recommend them any chance we get.

This family owned company provides quality and efficient care to me and my family. Our home stays…read morebug free with their help.

Chris is very knowledgeable in what he does. I appreciate his professionalism in keeping the rats…read moreout of our house and garage. We have had no issues since he came a few weeks ago and I appreciate his company a lot.

Very responsive, reliable and affordable. We had been suffering with a deceased possum stench…read moreunder my home. Removers, Brandon and Jess were professional, communicative and overall amazing! Would def recommend and use again!

Quick and honest. We received our termite inspection in one day. The report was thorough and I…read moreappreciate their professionalism. I would use them again.

Can't say enough good things about Burkitt's Bugs and Kroft. Absolutely up and beyond customer…read moreservice. Nikki in the office is so helpful and kind. We have had their servicing since 2019 and hade zero issues with pests since. We are really happy and grateful.

Very quick service. No haggling on price. Very reasonable cost for monthly treatments.read more

If you're dealing with any kind of pest problem and call ProTech! I had a full-blown cockroach…read moreinfestation at one of my rental properties in Spring Valley Lake, and I was honestly overwhelmed. Thankfully, I found ProTech Pest Elimination and they completely turned things around. From the moment I spoke to Kaity in customer service, I knew I was in good hands. She was incredibly professional, kind, and patient. She listened to my concerns, explained the process clearly, and scheduled everything without any hassle. Her communication was top-notch, and she made what could've been a stressful experience surprisingly easy. When the technician arrived, I was equally impressed. He was friendly, respectful of the property, and very knowledgeable. He took the time to walk me through what he was doing, what to expect after treatment, and even gave tips on how to prevent future issues. I appreciated how thorough and transparent he was not to mention how effective the treatment was. Within a short time, the roaches were completely gone. Because I was so happy with their work, I ended up hiring them to treat another one of my properties that had an ant problem. Again, the service was seamless and highly effective. Same level of professionalism, clear communication, and best of all and no more ants. They have a 30 day warranty which provides the customer a piece of mind. ProTech is one of those rare companies that does exactly what they say they'll do, and does it well. They're prompt, reliable, and really care about solving the problem the *right* way. Highly, highly recommend them for any pest issues whether it's your home, rental property, or business. I'll absolutely be using them again if anything comes up in future.

After a sour experience with last provider a simple call to Squash Em, we were scheduled and…read moreserviced within days. Routine service is completed seamlessly and efficiently. And a fraction of the cost of what we paid last provider. Highly recommend.

I've had a few pest control services and squash em is the pest so far. Rhiannon is very friendly…read moreand personable plus gets her job done excellent....