Did the inspection, reassured me there were no nests and then treated the whole exterior house for…read morebees/wasps. Appreciate the ability to call them back if any show up later.

Super Service! It's the busy season for them so I had a little trouble connecting with Bugs Bee…read moreGone...so in the meantime, I tried another service. The problem was bees - the other service said they couldn't do anything unless I could find the hive....um, isn't that THEIR job? Glenn came the same day I called. I showed him where they were buzzing about...he sprayed, and today NO BEES! So glad I didn't use the other service. This is the second time I've needed a bee service and I'm glad I've used them both times.

I prepaid for my bees, wasps and ants service for 2026, as of today they didn't complete the serve…read more cus did not return my calls . How can I get my refund for the service I paid for

Do not use Gannon pest control. They used to be good but no more. On March 5 2026, I paid to have…read morethem spray for ants this season. They said it was a promotion. They have not come yet, I have left SEVERAL messages on the phone and their "rock star" employees have not contacted me yet. I still do not know WHEN they are coming.

They come out and do an absolutely fantastic job finding pest entry points and stopping the pests…read morefrom coming in. Best service I've ever had.

I have used Perimetek for almost 5 years. What a great service. I purchase their yearly contract…read morebut they also offer one-time and other prices. They come out three times a year and then any other time that I need them (without any extra charge). Last week they were at my house for our stinging pests treatment and a couple of days later, my husband noticed a huge bees nest on a branch in a tree away from our house. When I called, they came out within a day and a half and removed it (no extra charge). They also checked for mice and seeing a little bit of activity in a crawl space, they found a small hole in the foundation and filled it. No more problem there. I have recommended them to many friends. They are great and go above and beyond to make their clients happy!

I had been battling a biting bug for about a month. I thought they were fleas, but not 100% sure…read more Most services were an arm and a leg, but Jerome offered a thorough home inspection for a small fee. As I was at my wits end, I decided to hire him for a consultation and assessment. As it turned out, all my hard work payed off and he determined I had beaten the problem. I felt it was money well spent to know the probable culprit and to know it was gone.

I'm so fortunate to have chosen Pestmaster to rid my home of unwanted pests. They are…read moreprofessional, thorough, polite and respect my property as well as my concerns. They share their knowledge about chemicals to be used and results expected. They go beyond their promise and add a human element of care. You would do yourself a favor by using their services. An added plus... they return your phone calls!

Having never called a similar type of company, I checked with three... This company was incredibly…read moreprofessional beginning with Ms. Jackie. She was fantastic and able to describe what her company could & would do to eradicate the nest of yellow-jackets& wasps that had taken up residence up inside of my soffit and roof rafters. Jackie quoted me a solid price for full service and did NOT try and upsell my situation. They could have responded as an emergency, but I declined and 1.5 days later Service Tech Josh arrived after calling me and providing an exact time of arrival. When Josh arrived, he was prepared, clean, neat, orderly and with a professional, fully stocked service truck. Josh took time to " listen" to the specifics of my issue and was soon changing into his full suit of armor to fight these pesky yellow-jackets. Josh got up into the areas required without causing ANY damage and destroyed this nest of well over 300-500 yellow jackets. Josh showed no fear and took these pest on a SEAL TEAM 6... When done, Josh cleaned up everything and digitally handled all billing. Please note: billing was 1/2 of what was quoted me for the same work by two other local companies. They also did NOT try to upsell me on a quarterly home visit etc. This company did what they promised at the price I was quoted. In my humble opinion: Critter Ridders is the best at what they do in CNY. Paul Clapper, Syracuse, NY

From the owner: Guaranteed pest control solutions. Serving Syracuse and Central New York since 1930read more

They are expensive, their customer service is terrible, and they don't follow through when they say…read morethat a service will be provided. Their communication is lacking except they send prompt bills.

Absolutely horrible customer service. We have been waiting for them to resolve a rodent issue since…read moreJuly, it is now the end of September. There seems to be no urgency or interest in resolving our issue as a Customer. We made a huge mistake in doing business with this organization. Totally and completely dissatisfied, and I hope noone else goes through what we are experiencing.

We had this company out to our home on three separate occasions for different pest issues. Each…read morevisit was a great experience. They were professional, knowledgeable, and took the time to explain the treatment and answer all of our questions. They were punctual, courteous, and most importantly, they solved each problem effectively. I highly recommend them to anyone looking for dependable pest control services! -Rachel M.

My experience with JB Pest Control was fantastic. Discovered a hornet problem that was out of our…read morecomfort zone to deal with on our own. I called Joe and he was out of the area but said he could come as soon as he finished his current jobs (same day). He arrived exactly when he said he would. He was extremely friendly, thorough, and had tons of information and answered all of our questions. He really knows his stuff. I would definitely call him again and would highly recommend him to anyone.

I have been with Fox Pest Control for two years now. My experience with them has been outstanding…read more I live near a fast-food restaurant and a grocery store. We've had issues in the past with spiders, ants, and disgustingly mice. They have come out 4 times every year to respray for the spiders and the ants. They cover inside and out ( which was huge ) and we haven't had an issue with mice since. Solar eclipse must've sent the ants into a frenzy, we noticed last night. I called right away this morning and within 2 rings I had a person on the phone and they offered me next-day service. The price point versus the comfort of a pest and critter-free home is spot on with this company. Most people spend way more on a lazy night of Grubhub than you do getting these nasty ones out of your house. Thank You Fox!!!!!!

My wife is sick and on pain medication for a major back surgery. A sales man showed up out of the…read moreblue and pressured her into signing a contract. My wife told him that we once had major ant problem but that it had been treated and the ants were gone. He told her that they may still be in our walls, we just can't see them and she should sign up right away. I'll probably just have to pay the $250 to get out of the contract, but the sales tactics are what really frustrate me. We didn't ask for this company to come to our house, he just showed up. As a side note, if the ants might still be hiding in the walls after I treated the house...how does Fox know their product is actually working?

Mike and Mark are wonderful. I call them every Spring in May to spray my house for bees, wasps,…read moreyellow jackets, etc. This year and every year they search the vents to see if the pests are hiding out there. They found a nest under the cable box this year. Now I am secure for this season. My other neighbors use other companies but they just come and spray. They don't investigate the problems and they spray in the windiest conditions. I never have to worry about Mike and Mark and the weather. They spray when the weather conditions are appropriate. Thanks guys for your outstanding work.

3154310525 That's their working number! I had a very bad spider problem in my home and I'm deadly…read moreafraid of spiders. I called them and they were very nice and quick to respond. They were able to fit me in within the next couple days. They were extremely friendly and very funny. They were quick with spraying around the inside of my house and the outside. They use safe organic products that are safe around kids and animals. After the service was done I never saw another spider. 10/10 service and I would recommend them to ANYONE! They do any kind of bugs including bees. They also do rodents. Very trustworthy brothers! If you have a bug problem give them a call!

This year I've had to put more money in my house than I have in the 7 prior years put together…read morecombined. I had a bat issue in my attic that needed attending to, and based on my neighbor's recommendation, I gave Sweeney's a call. While they were here I inquired about how much it would cost to pest proof the trim of my house, if you live in the city of Cortland, you likely know how many woodchucks and skunks there are digging under things. The quote I got was more than reasonable. So much so that I asked a few times if they were sure. I went with the quote because of this. Having never used Sweeney's before, I though this was a low ball and they'd try to push up the price, but I figured if they were starting that low, then I would still be happy with where we ended up. I was wrong. When they came out to do the work it was clear I had been under quoted, the owner was here, asked me about how the quote went down, and I explained things, and I was expecting some negation to start then, and instead he said "I honor my quotes" he then said he'd not be making money on this project, and he would finish it, but it would be when he or his crew has time without a job lined up, and asked if I was okay with that. Of course I was. They honored their word, and their quote, and that's not something you see every day. While the quality of their work is such that I don't think I'll need to worry about either of these problems again, I will never go with another pest service after this. The quality of work, and the quality of people can not be understated here, and I will recommend them unqualifiedly for as long as I can.

Great people to have in your home. The receptionist (or whoever answers their phones) is really…read morenice - she's patient if you're having slumlord issues and need real information. Hopefully I don't need to bother you again, but hopefully I will see you back sooner than later. (I really need you back!! I'm working on it ...)