Great venue reasonable parking underneath reasonable drink prices ; lovely staff . I'd gob to…read moreanother event here . Plus surrounded by all the local eateries you can't go wrong .

Well, I just went to see Guys and Dolls. The last play I went to was The Jersey Boys before all…read morethis woke crap. The acting and music was great but I could not get past a male playing a lead female role. It just ruined it for me. I felt like I was at a woke college campus playhouse where the players were alphabet soup people parading around. Not sure if I can go see another play again if they are going to be doing this to all the plays. The only way I could honestly rate this is if there were categories to rate separately so I was restricted to giving it a 1-star rating. Again, the acting and music was great, and it was entertaining but I walked out of there wondering what the hell did I just witness? I just don't understand how less than 1% of the population has to ruin everything for the rest of the 99%.

Went to see the Hans Zimmer orchestra performance. Got there an hour early, when doors opened. Had…read moreno problem getting on street parking right across the street at that time. Got snacks and beverages with no problem. The staff was helpful and welcoming. One snafu was purses. They have to be small. I used a tiny purse for feminine products and the older gentleman at the door was holding his small paper over it, trying to judge if it was small enough. It was right at the limit, but obviously not huge. He almost sent me back to the car with it. Another woman next to me was turned away with her larger purse. So be mindful to keep it small!

Went to see the Nutcracker Saturday night. Not knocking the show, it was great! Never a fan of this…read moreplace. Uncomfortable. Always a hassle. Always feel like there is a lack of staff at events. Literally a guy on his phone having a conversation during the show. An employee was near and I asked them to do something and they said "not my job" I'll have to go out to the lobby and find so and so. Crazy, I hate the not my job attitudes and will never give a good review when I experience this. Also, very poorly understaffed at the concessions, it shouldn't take 20 minutes to purchase water during a 15 minute intermission. If you can avoid this place, I recommend strongly considering it. Hopefully the service here can improve, and some upgrades wouldn't hurt either.

This is such a great venue. It seats fewer people than say the Landmark but the seats are more…read morecomfortable. We saw Joe Turner's Come and Gone which was very well presented. The story line was easy to follow and the actors were spectacular. Parking is available off street or across the street at the Phoebe's lot for a fee. There is a concession stand and bar inside that offers candy, snacks, coffee, and alcoholic drinks (even a special creation for whatever play is showing). There are also memberships offered if you think you'll go to multiple shows. A great experience! I hope to return soon!

Had my first visit to Syracuse Stage last night to see the Jason Alexander directed Last Five…read moreYears! This review is for the venue/theatre itself and not the show. As a regular theatre-goer here in Rochester, I was SUPER excited to finally check out Syracuse Stage. They do co-productions with our LORT theatre Geva, and I have heard great things. The venue itself is classy, well maintained, with reasonable prices on everything from snacks to wine to tickets. Every staff member I interacted with was SO friendly. Special shoutout to the AMAZING box office staff! I had a conflict come up for my original show date and they exchanged me into a new date - no questions asked. At many theatre's, you have to pay an exchange fee or exchanges are only allowed for subscribers. That kind of accommodation will keep me coming back the next time they are doing a can't miss show (helllllo Amadeus next season!) Thank you to them for being so helpful and easy to work with! Even though the show I saw was not my cup of tea, I look forward to coming back and deeply appreciate them bringing high level talent to the upstate/central NY area. We are SO lucky to have a rich theatre scene, and Syracuse Stage is worth the special trip up from Rochester if there's something you're keen on seeing!

I have enjoyed many performances at the Crouse Hinds Theater. Each show had been spectacular. My…read morelast visit was to view Syracuse Ballet Presents: The Nutcracker. Unfortunately, I was disappointed with my visit, I was unaware that the facility is not ADA compliant. The facility did not provide wheelchair accessibile seating, no ramps inside to ensure the safety of disabled people. If it we're not for a few men and ushers that stepped in to help me handle my family member who was wheelchair bound, then my attempt to handle the wheelchair down toward the seating close to the stage would have resulted in a very horrific accident. Please consider your disabled fans, they too deserve the right to enjoy shows in a safe and friendly ADA complaint facility. No person should feel unsafe or feel that they are putting someone out of their way to receive assistance in seating arrangements just to enjoy a show. Thank you, Elaine